SAQA All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD: 

Manage shrinkage and losses in a wholesale and retail unit 
SAQA US ID UNIT STANDARD TITLE
255499  Manage shrinkage and losses in a wholesale and retail unit 
ORIGINATOR
Task Team - Wholesale and Retail 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 11 - Services Wholesale and Retail 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular  Level 5  Level TBA: Pre-2009 was L5  12 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Reregistered  2018-07-01  2023-06-30  SAQA 06120/18 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2024-06-30   2027-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard does not replace any other unit standard and is not replaced by any other unit standard. 

PURPOSE OF THE UNIT STANDARD 
This unit standard is intended for individuals managing operational processes that impact on the shrinkage and losses in a Wholesale and Retail unit.

Individuals credited with this unit standard will be in a position to analyze high risk areas, plan actions and interventions to reduce loss in critical areas such as safety, cash handling, stock storage, bad debt as well as internal and external theft (where applicable).

Individuals will be able to manage the implementation of their plans to reduce shrinkage and losses in an operational unit within the Wholesale and Retail environment and contribute to the improvement of the bottom line of their unit in the organisation. 

LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
It is assumed that the learner attempting this unit standard has completed the following area of learning:
  • Communication at NQF Level 4.
  • Mathematical literacy at NQF Level 4. 

  • UNIT STANDARD RANGE 
  • Factors for consideration includes but is not limited to shrinkage/losses that could be caused through safety, hygiene, security, stock control, spoilage and damages, handling of cash and other payments, authorisation of transactions, debtors control, internal and external theft and asset management.
  • Methods for the evaluation of risk include but are not limited to organisational policies, procedures, processes, administration, levels of authority and responsibility, paper trails, and other organisational reports. 

  • Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Analyse factors impacting on shrinkage and losses in a W and R unit. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    Operational processes that could impact on shrinkage and losses are identified and explained within the context of their impact on the bottom line of a Wholesale and Retail unit. 

    ASSESSMENT CRITERION 2 
    Critical areas for shrinkage and loss prevention are analyzed and evaluated in a Wholesale and Retail unit. 

    ASSESSMENT CRITERION 3 
    Actual shrinkage and loss performance is evaluated against accepted norms of the organisation. 

    SPECIFIC OUTCOME 2 
    Plan the reduction of shrinkage and losses. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    Areas for intervention are prioritised according to unit requirements. 

    ASSESSMENT CRITERION 2 
    Methods to reduce shrinkage and losses in prioritised areas are identified and evaluated against accepted norms of the organisation. 

    ASSESSMENT CRITERION 3 
    Implementation of identified activities and interventions are planned and scheduled in terms of organisational prescripts. 

    SPECIFIC OUTCOME 3 
    Implement and evaluate shrinkage and loss reduction action plans. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    A Shrinkage and loss reduction plan is compiled to communicate actions and implementation plans to relevant personnel. 

    ASSESSMENT CRITERION 2 
    The implementation of shrinkage and loss reduction action plans are controlled according to identified requirements. 

    ASSESSMENT CRITERION 3 
    Shrinkage and loss reduction plans are evaluated for impact and effectiveness. 


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
  • Anyone assessing an individual against this unit standard must meet the assessor requirements of the relevant ETQA. In particular, such assessors must demonstrate that they assess in terms of the scope and context defined in all the range statements.
  • Any institution offering learning towards this unit standard must be accredited as a provider with the relevant ETQA.
  • External moderation of assessment will be conducted by the relevant ETQA at its discretion according to the moderation guidelines in the relevant qualification and the agreed ETQA procedures. 

  • UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
  • The concepts of shrinkage & loss in the Wholesale and Retail environment.
  • Potential shrinkage and loss areas applicable to own unit.
  • Relevant organisational policies and procedures. 

  • UNIT STANDARD DEVELOPMENTAL OUTCOME 
    N/A 

    UNIT STANDARD LINKAGES 
    N/A 


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO IDENTIFYING 
    Identify and solve problems:
  • The identification and addressing of interventions and procedures to reduce shrinkage and losses in the organisation requires the identification and solving of problems. 

  • UNIT STANDARD CCFO WORKING 
    The supervision of processes to reduce shrinkage and losses and the implementation of relevant actions and requirements, involve team-work in the organisation. 

    UNIT STANDARD CCFO COLLECTING 
    Collect, analyse, organise, and critically evaluate information:
  • The collecting and analysis of risk related information to identify areas where intervention is required deals with the collection, analysis, organising and critical evaluation of information. 

  • UNIT STANDARD CCFO COMMUNICATING 
    Communicate effectively:
  • The identification and communicating of actions to minimize shrinkage and losses address effective communication. 

  • UNIT STANDARD ASSESSOR CRITERIA 
    N/A 

    REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. 

    UNIT STANDARD NOTES 
    N/A 

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Elective  59201   National Certificate: Generic Management  Level 5  Level TBA: Pre-2009 was L5  Reregistered  2023-06-30  As per Learning Programmes recorded against this Qual 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    1. Edutel Wholesale & Retail Academy 
    2. Ekukhanyeni Community Development Centre 
    3. Gemini Training And Development Pty Ltd 
    4. Golden Ratio College (Pty) Ltd 
    5. MEGRO LEARNING LOWVELD 
    6. Nela Kahle 80 cc 
    7. Nelson Mandela University 
    8. Regent Business School (Pty) Ltd t/a Regent Business School 
    9. SIGNA ACADEMY PTY LTD 
    10. Smollan Sales & Marketing (Pty) Ltd 
    11. Tusanang Training Academy 
    12. University of Fort Hare 



    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.