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SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD THAT HAS PASSED THE END DATE: 

Conduct a disciplinary hearing 
SAQA US ID UNIT STANDARD TITLE
255514  Conduct a disciplinary hearing 
ORIGINATOR
Task Team - Wholesale and Retail 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 11 - Services Wholesale and Retail 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular-Fundamental  Level 5  Level TBA: Pre-2009 was L5  15 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Passed the End Date -
Status was "Reregistered" 
2018-07-01  2023-06-30  SAQA 06120/18 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2024-06-30   2027-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard does not replace any other unit standard and is not replaced by any other unit standard. 

PURPOSE OF THE UNIT STANDARD 
This unit standard is intended for managers/supervisors who investigate and carry out disciplinary hearings. On successful completion of this unit standard learners will be able to differentiate between the different types of incidents, investigate the incident, decide on whether an enquiry is necessary, hold enquiries, decide on the nature of the disciplinary action to take and take the action within organisational timeframes and following organisation policies and procedures.

After completion of this unit standard the learner will be able to:
  • Explain organisational and legal policies, procedures for instituting disciplinary action.
  • Investigate the allegation.
  • Prepare for a hearing.
  • Conduct a disciplinary hearing. 

  • LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
    It is assumed that the learner attempting this unit standard has completed the following area of learning:
  • Communication NQF Level 3. 

  • UNIT STANDARD RANGE 
    N/A 

    Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Explain organisational and legal policies, procedures for instituting disciplinary action. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    The difference between poor performance issues and misconduct issues is explained in terms of how each are handled. 

    ASSESSMENT CRITERION 2 
    Procedure for instituting disciplinary action and applicable timeframes is explained in terms of the organisation's procedures and legal requirements. 

    ASSESSMENT CRITERION 3 
    Role players in the disciplinary process and their roles and rights are explained in terms of the organisation's procedures and legal requirements. 

    SPECIFIC OUTCOME 2 
    Investigate the allegation. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    Statements are taken that meet legal and organisation requirements. 

    ASSESSMENT CRITERION 2 
    The investigation is conducted in a fair and impartial manner. 

    ASSESSMENT CRITERION 3 
    The various options open are discussed with relevant specialists and a way forward with the disciplinary action is decided upon in terms of the organisation's disciplinary procedure. 

    ASSESSMENT CRITERION 4 
    Where no further action is required the paperwork is completed and forwarded/filed according to organisational requirements. 

    SPECIFIC OUTCOME 3 
    Prepare for a hearing. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    Verbal/written notification to employees undergoing a hearing is given in terms of organisational prescripts. 

    ASSESSMENT CRITERION 2 
    The employee is notified of his/her rights regarding the hearing in terms of legal and organisational requirements. 

    ASSESSMENT CRITERION 3 
    The required information is identified and given to the employee prior to the hearing in terms of legal and organisational requirements. 

    ASSESSMENT CRITERION 4 
    Preparation for the hearing in terms of human and physical resources is carried out and meets the requirements of the organisation. 

    ASSESSMENT CRITERION 5 
    Internal and external resources available to help with the process/decision making are identified in terms of organisational policy. 

    SPECIFIC OUTCOME 4 
    Conduct a disciplinary hearing. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    The roles of all parties in the process are clarified at the start of the hearing in terms of legal and organisational requirements. 

    ASSESSMENT CRITERION 2 
    The disciplinary hearing is conducted in a manner that meets all legal and organisational requirements. 

    ASSESSMENT CRITERION 3 
    A decision is concluded meeting the requirements from both a legal and organisational perspective. 

    ASSESSMENT CRITERION 4 
    The process meets procedural requirements from both a legal and organisational perspective. 

    ASSESSMENT CRITERION 5 
    A decision is made and the employee is advised of the decision following legal and organisational requirements. 

    ASSESSMENT CRITERION 6 
    All relevant role players are notified of the decision in a manner that ensures all the legal and organisational requirements are met. 


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
  • Programmes leading to the award of credits from this unit standard will be accredited by the relevant SETA in its ETQA role. Anyone assessing a learner against this unit standard must be registered as an assessor with the relevant SETA ETQA. Internal Moderations will be performed by the Accredited Providers whilst the relevant ETQA will perform external moderations of assessments across the Accredited Providers according to the moderation guidelines in the relevant qualification and the agreed ETQA procedures. 

  • UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
  • The difference between poor performance isuues and misconduct issues and how the organisations policy and procedures for handling each.
  • Organisational procedure for instituting disciplinary action and applicable timeframes.
  • Legal requirements in respect of instituting disciplinary action and applicable timeframes.
  • The role players required in the process of investigating an incident and their roles.
  • Legal and organisational requirements in the taking of statements.
  • How to carry out an investigation ensuring it is fair and impartial.
  • The organisation's disciplinary procedures.
  • Requirements in the completing of paperwork in respect to disciplinary action and where this is stored including the confidentiality of decisions.
  • Requirements in regard to notifying an employee of a pending hearing and the required time frames.
  • Employee rights when involved in a hearing.
  • Information to be given to employees involved in a hearing and the timeframes for this.
  • The human and physical resources required when holding a hearing.
  • Internal/external resources available to help with the process/decision making.
  • Organisational procedures for recording details of the hearing.
  • The legal tests to ensure procedural and substantive fairness.
  • Requirements in respect of notifying the employee of the disciplinary decision.
  • Policy in respect of taking into account prior offences/disciplinary action and/or aggravating circumstances.
  • Employee rights regarding appeals. 

  • UNIT STANDARD DEVELOPMENTAL OUTCOME 
    N/A 

    UNIT STANDARD LINKAGES 
    N/A 


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO IDENTIFYING 
    Solving problems:
  • Problem solving is required throughout the disciplinary process in order to ensure that effective decisions are taken and relevant processes are maintained within the context of challenges that might be encountered. 

  • UNIT STANDARD CCFO ORGANISING 
    Organise oneself and ones activities:
  • Self-organisation is required in order to ensure effective planning and implementation of the disciplinary intervention. 

  • UNIT STANDARD CCFO COLLECTING 
    Collect, analyse, organise and critically evaluate information:
  • Management of the process throughout its initiation to its conclusion is supported by the collection, analysis, organising and critical evaluation of information. 

  • UNIT STANDARD CCFO COMMUNICATING 
    Communicate effectively:
  • The convening of disciplinary action is supported by the maintaining of effective communication to staff and relevant role-players throughout the process. 

  • UNIT STANDARD ASSESSOR CRITERIA 
    N/A 

    REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. 

    UNIT STANDARD NOTES 
    N/A 

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Core  80046   National Certificate: Tactical Road Traffic Operations  Level 5  NQF Level 05  Passed the End Date -
    Status was "Reregistered" 
    2023-06-30  SAS SETA 
    Core  80686   National Diploma: Supply Chain Management: Sensitive Consumer Products  Level 6  NQF Level 06  Passed the End Date -
    Status was "Reregistered" 
    2023-06-30  FOODBEV 
    Elective  57712   Further Education and Training Certificate: Generic Management  Level 4  NQF Level 04  Passed the End Date -
    Status was "Reregistered" 
    2023-06-30  As per Learning Programmes recorded against this Qual 
    Elective  66289   Further Education and Training Certificate: Lumber Milling  Level 4  NQF Level 04  Passed the End Date -
    Status was "Reregistered" 
    2016-12-31  FPMSETA 
    Elective  59201   National Certificate: Generic Management  Level 5  Level TBA: Pre-2009 was L5  Passed the End Date -
    Status was "Reregistered" 
    2023-06-30  As per Learning Programmes recorded against this Qual 
    Elective  93993   National Certificate: Labour Relations Practice  Level 5  NQF Level 05  Passed the End Date -
    Status was "Reregistered" 
    2023-06-30  As per Learning Programmes recorded against this Qual 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    1. AFRIC POLICING INSTITUTE 
    2. BOLTON BUSINESS COLLEGE & COMPUTER STUDIES 
    3. Business Development Centre of Excellence CC - Cape Town 
    4. DAM SCHOOL OF POLICING 
    5. DAM SCHOOL OF POLICING POLOKWANE 
    6. DAM SCHOOL OF POLICING PRETORIA 
    7. Edutel Wholesale & Retail Academy 
    8. Gemini Training And Development Pty Ltd 
    9. Global Tech 
    10. HJN TRAINING CC 
    11. Innovative Shared Services 
    12. Intellect Management and Training 
    13. JEPPE COLLEGE OF COMMERCE AND COMPUTER 
    14. Legal Environment Safety & Health Requirements cc 
    15. P AND L HARDWARE (PTY) LTD 
    16. Pioneer Business Consulting 
    17. SHEPPERD ACADEMY 
    18. TELLUMAT 
    19. Thunderflex3 Pty (Ltd) 
    20. Tirhani SkillsTraining Pty Ltd 



    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.