SAQA All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD: 

Provide operational support for a minor event 
SAQA US ID UNIT STANDARD TITLE
256094  Provide operational support for a minor event 
ORIGINATOR
SGB Travel, Tourism and Events 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 11 - Services Hospitality, Tourism, Travel, Gaming and Leisure 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular  Level 4  NQF Level 04 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Reregistered  2018-07-01  2023-06-30  SAQA 06120/18 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2024-06-30   2027-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard does not replace any other unit standard and is not replaced by any other unit standard. 

PURPOSE OF THE UNIT STANDARD 
This unit standard is aimed at individuals required to provide operational support in a minor event. Individuals meeting the outcomes requirements of this unit standard will be working under supervision and will in particular be involved in support tasks associated with a minor event. Learners will be able to conduct responsibilities according to a work schedule and maintain required time frames and budgets.

On achievement of this unit standard the learner will understand and be able to:
  • Clarify event support requirements.
  • Execute event support tasks according to operational requirements.
  • Evaluate the event from an operational perspective. 

  • LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
    It is assumed that the learner is competent in:
  • Communication Literacy at NQF Level 3.
  • Mathematical Literacy at NQF Level 3. 

  • UNIT STANDARD RANGE 
    N/A 

    Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Clarify event support requirements. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    Operational objectives and requirements are explained as they relate to the planned event. 

    ASSESSMENT CRITERION 2 
    Own areas of responsibility as it applies to an event plan are described as to prioritise tasks and timeframes for execution in a work schedule. 
    ASSESSMENT CRITERION RANGE 
    Responsibilities include delivery time frames, reporting structures, decision making authority, budget and cost control, record keeping and administration.
     

    ASSESSMENT CRITERION 3 
    The legal requirements applicable to the type of event are explained as they apply to own area of responsibility. 

    SPECIFIC OUTCOME 2 
    Execute event support tasks according to operational requirements. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    The event support tasks are executed according to the work schedule. 
    ASSESSMENT CRITERION RANGE 
    Support tasks include issues relating to accommodation, transport, facilities, menus, refreshments and other logistical arrangements. Operational standards and requirements include budgets and cost control, legal requirements applicable to the type of event, administrative control and the maintaining of reporting structures.
     

    ASSESSMENT CRITERION 2 
    A record of all communication is compiled indicating the progress made in achieving the arrangements for support functions. 
    ASSESSMENT CRITERION RANGE 
    Communication includes verbal and written communication to internal and external parties.
     

    SPECIFIC OUTCOME 3 
    Evaluate the event from an operational perspective. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    The degree to which client and organisational objectives are met by the event is assessed so as to improve future events. 
    ASSESSMENT CRITERION RANGE 
    Organisational objectives include provision of logistics, meeting of event brief, post event feedback from delegates and participants.
     

    ASSESSMENT CRITERION 2 
    A feedback report is compiled as per recommendations to address future performance. 

    ASSESSMENT CRITERION 3 
    Personal performance is assessed as to identify personal development requirements. 


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
  • Anyone assessing an individual against this unit standard must meet the assessor requirements of the relevant ETQA.
  • In particular, such assessors must demonstrate that they assess in terms of the scope and context defined in all the range statements.
  • Any institution offering learning towards this unit standard must be accredited as a provider with the relevant ETQA.
  • External moderation of assessment will be conducted by the relevant ETQA at its discretion according to the moderation guidelines in the relevant qualification and the agreed ETQA procedures. 

  • UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
  • The elements of the events industry.
  • Relevant legislation and regulations.
  • Occupational health and safety.
  • Emergency requirements.
  • Liquor liability safeguards.
  • Permits.
  • Types of clients, events and related expectations.
  • Needs assessment, feasibility studies and site inspections.
  • Setting of goals and objectives.
  • Human traffic flow patterns.
  • Activity sequencing.
  • Sponsorships and other resources.
  • Varied techniques of operating teams.
  • Product knowledge (venue). 

  • UNIT STANDARD DEVELOPMENTAL OUTCOME 
    N/A 

    UNIT STANDARD LINKAGES 
    N/A 


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO IDENTIFYING 
    Problem solving relating to identifying, prioritising and suggesting appropriate elements necessary for a successful event. 

    UNIT STANDARD CCFO COLLECTING 
    Information-review relating to demonstrating a knowledge and understanding of the elements of the events industry. 

    UNIT STANDARD CCFO COMMUNICATING 
    Communication relating to suggesting and advising clients on appropriate alternatives. 

    UNIT STANDARD CCFO SCIENCE 
    Use of science and technology to demonstrate a knowledge and understanding of the elements of the events industry. 

    UNIT STANDARD CCFO DEMONSTRATING 
    Inter-relatedness of systems relating to demonstrating a knowledge and understanding of the elements of the events industry. 

    UNIT STANDARD ASSESSOR CRITERIA 
    N/A 

    REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. 

    UNIT STANDARD NOTES 
    N/A 

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Core  67461   Further Education and Training Certificate: Event Support  Level 4  NQF Level 04  Reregistered  2021-06-30  As per Learning Programmes recorded against this Qual 
    Core  61609   Further Education and Training Certificate: Volunteer Support  Level 4  NQF Level 04  Reregistered  2021-06-30  As per Learning Programmes recorded against this Qual 
    Elective  71729   Further Education and Training Certificate: Public Relations Practice  Level 4  NQF Level 04  Reregistered  2023-06-30  SERVICES 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    1. ADINVALE PTY LTD 
    2. AGB Tourism (Pty) Ltd 
    3. Bella FE Consulting 
    4. Bravoplex 559 cc 
    5. Capricorn FET College - Central Office 
    6. Corporate Training and Placement Solutions 
    7. Culinary and Hospitality Academy 
    8. G&D Guesthouse and Training 
    9. Imani Nia Consulting Pty Ltd 
    10. Legacy Training Institute 
    11. Machabelele Associates (Pty) Ltd 
    12. Networx for Career Development 
    13. Phambili Tourism and Development Consultancy 
    14. Rasinkhu Investment 
    15. South Rand Academy of Hospitality 
    16. Tesoriro Trading 
    17. Tourism and Business Institute of SA 



    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.