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SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD THAT HAS PASSED THE END DATE: 

Perform requirements elicitation 
SAQA US ID UNIT STANDARD TITLE
259279  Perform requirements elicitation 
ORIGINATOR
SGB Computer Sciences and Information Systems 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 10 - Physical, Mathematical, Computer and Life Sciences Information Technology and Computer Sciences 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular  Level 6  Level TBA: Pre-2009 was L6  15 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Passed the End Date -
Status was "Reregistered" 		 2018-07-01  2023-06-30  SAQA 06120/18 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2024-06-30   2027-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard does not replace any other unit standard and is not replaced by any other unit standard. 

PURPOSE OF THE UNIT STANDARD 
This unit standard will enable learners to perform requirements elicitation to determine stakeholder needs.

A learner credited with this unit standard will be able to:
  • Prepare for requirements elicitation.
  • Conduct a variety of activities to elicit requirements from all stakeholders.
  • Document elicitation results.
  • Confirm elicitation results. 
    		•

    LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
  • Communication at NQF Level 5 (written, verbal and group).
  • Understanding of requirements processes at NQF Level 5.
  • Facilitation skills at NQF Level 5. 
    		•

    UNIT STANDARD RANGE 
    N/A 

    Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Prepare for requirements elicitation. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    Resources needed for requirements elicitation are identified to ensure that all affected parties are included. 
    ASSESSMENT CRITERION RANGE 
    Resources include but are not limited to stakeholder list, stakeholder roles and responsibilities, defined business problem, need or opportunity, business case, solution scope, elicitation plan.
     

    ASSESSMENT CRITERION 2 
    Resources are organised into logical groups to maximise the efficiency of the requirements elicitation effort. 

    ASSESSMENT CRITERION 3 
    A schedule of the requirements elicitation activities is produced to ensure that the activities are coordinated. 

    ASSESSMENT CRITERION 4 
    The requirements elicitation schedule is communicated to all stakeholders to ensure their participation. 

    ASSESSMENT CRITERION 5 
    All supporting materials required for the requirements elicitation effort are organised. 
    ASSESSMENT CRITERION RANGE 
    Supporting materials include but are not limited to business case, interview questions and plan, questionnaire, JAD session plan, existing system documentation, business process models.
     

    SPECIFIC OUTCOME 2 
    Conduct a variety of activities to elicit requirements from all stakeholders. 
    OUTCOME RANGE 
    Elicitation activities include but are not limited to interview, JAD session, questionnaire, observation, document review. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    Interviews are conducted with stakeholders to elicit information regarding their needs. 

    ASSESSMENT CRITERION 2 
    JAD sessions are run with stakeholders to refine information regarding their needs. 

    ASSESSMENT CRITERION 3 
    Questionnaires are constructed, distributed, collected and collated according to the needs of stakeholders. 

    ASSESSMENT CRITERION 4 
    People involved with the current business process are observed when working to establish problem areas and identify possible improvements. 

    ASSESSMENT CRITERION 5 
    All documentation in terms of existing systems and processes are reviewed to elicit information regarding problems and potential improvements. 

    SPECIFIC OUTCOME 3 
    Document elicitation results. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    The information provided by stakeholders during elicitation activities is recorded for use in analysis. 

    ASSESSMENT CRITERION 2 
    Assumptions, constraints, risks and issues encountered during elicitation activities are documented. 

    ASSESSMENT CRITERION 3 
    Information elicited during requirements elicitation is documented according to the technique used in the elicitation activities. 

    ASSESSMENT CRITERION 4 
    An initial requirements specification document is produced to record all stakeholder requirements. 

    SPECIFIC OUTCOME 4 
    Confirm elicitation results. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    The requirements specification is communicated to stakeholders to ensure that their requirements have been included. 

    ASSESSMENT CRITERION 2 
    The requirements specification is analysed with stakeholders to ensure that their requirements have been correctly understood and are complete. 

    ASSESSMENT CRITERION 3 
    Sign-off is obtained from all stakeholders to baseline the initial requirements for a solution. 

    ASSESSMENT CRITERION 4 
    A validated initial requirements document is produced for use in requirements analysis. 


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
  • An individual wishing to be assessed (including through RPL) against this Unit Standard may apply to an assessment agency, assessor or provider institution accredited by the relevant ETQA, or an ETQA that has a Memorandum of Understanding with the relevant ETQA.
  • Anyone assessing a learner against this Unit Standard must be registered as an assessor with the relevant ETQA or with an ETQA that has a Memorandum of Understanding with the relevant ETQA.
  • Any institution offering learning that will enable achievement of this Unit Standard or assessing this Unit Standard must be accredited as a provider with the relevant ETQA or with an ETQA that has a Memorandum of Understanding with the relevant ETQA.
  • Moderation of assessment will be conducted by the relevant ETQA at its discretion. 
    		•

    UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
  • Work with stakeholders to identify their problems, needs and opportunities.
  • Work with stakeholders to explore their requirements.
  • Fully document all stakeholder requirements.
  • Work with stakeholders to ensure that their requirements have been included.
  • Work with stakeholders to ensure that their requirements have been correctly understood. 
    		•

    UNIT STANDARD DEVELOPMENTAL OUTCOME 
    N/A 

    UNIT STANDARD LINKAGES 
    N/A 


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO IDENTIFYING 
    Identifying and solving problems in which responses display that responsible decisions using critical and creative thinking have been made when:
  • Exploring requirements to ensure that they have been completely understood. 
    		•

    UNIT STANDARD CCFO WORKING 
    Working effectively with others as a member of a team, group, organisation, and community during:
  • Eliciting requirements from stakeholders at all levels in the organisation. 
    		•

    UNIT STANDARD CCFO ORGANISING 
    Organising and managing oneself and one's activities responsibly and effectively through:
  • Planning and scheduling requirement elicitation activities. 
    		•

    UNIT STANDARD CCFO COLLECTING 
    Collecting, analysing, organising and critically evaluating information to better understand and articulation of:
  • Stakeholder requirements.
  • Existing system and process documentation. 
    		•

    UNIT STANDARD CCFO COMMUNICATING 
    Communicating effectively using visual, mathematical and/or language skills in the modes of oral and/or written persuasion when:
  • Validating that stakeholder requirement is understood. 
    		•

    UNIT STANDARD CCFO SCIENCE 
    Using science, technology and indigenous knowledge effectively and critically, showing responsibility towards the environment and health of others through:
  • Documenting stakeholder requirements. 
    		•

    UNIT STANDARD CCFO DEMONSTRATING 
    Demonstrating an understanding of the world as a set of related systems by recognising that problem-solving contexts do not exist in isolation when:
  • Eliciting stakeholder requirements when there are conflicts between different stakeholders. 
    		•

    UNIT STANDARD ASSESSOR CRITERIA 
    N/A 

    REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. 

    UNIT STANDARD NOTES 
    N/A 

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Core  63909   National Certificate: Business Analysis  Level 6  Level TBA: Pre-2009 was L6  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  MICTS 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    1. ATTI (Advanced Technonogy Training Institute) 
    2. Atvance Institute (Pty) Ltd 
    3. BEE Clinic Pty Ltd 
    4. Cape Innovation Technology Initiative 
    5. Clean Heat Academy 
    6. DC Academy (PTY)LTD 
    7. Epitome Villa (Pty)Ltd 
    8. EYETHU NATIONAL COMPUTER COLLEGE PTY LTD 
    9. FACULTY TRAINING INSTITUTE PTY LTD 
    10. Finweb Business Consultancy 
    11. HAVOHEJ CONSULTANCY 
    12. HILLCROSS BUSINESS SCHOOL (PTY 
    13. IT Academy 
    14. K Boneng Consulting Services P 
    15. Metanoia Ratings PTY LTD 
    16. MINDWORX CONSULTING GAUTENG PTY LTD 
    17. Mpande Technologies cc 
    18. Mufuka Business and Technical 
    19. Novia One Group (Pty) Ltd 
    20. On the Ball College Pty ltd 
    21. OPELONG BUSINESS INSTITUTE (PT 
    22. Polokwane Technology Institute (Pty) Ltd 
    23. QUALITATIVE INNOVATIVE SOLUTIONS 
    24. Sisekelo Sustainability Institute 
    25. SUPREME ICT CONSULTANTS 
    26. Terry Computer Services cc 
    27. The Finishing College (Pty) Lt 
    28. VUTHLARI MARKETING CONSULTING 
    29. Woosh Consultants (Pty) Ltd 
    30. YITRO INNOVATIONS 
    31. ZA WIT (PTY) LTD 


    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.