SAQA All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD THAT HAS PASSED THE END DATE: 

Demonstrate knowledge of diplomatic protocols and etiquette 
SAQA US ID UNIT STANDARD TITLE
260000  Demonstrate knowledge of diplomatic protocols and etiquette 
ORIGINATOR
SGB Diplomacy, Protocol and Foreign Affairs Assist 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 08 - Law, Military Science and Security Sovereignty of the State 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular  Level 5  Level TBA: Pre-2009 was L5  3 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Passed the End Date -
Status was "Reregistered" 		 2018-07-01  2023-06-30  SAQA 06120/18 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2024-06-30   2027-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard replaces: 
US ID Unit Standard Title Pre-2009 NQF Level NQF Level Credits Replacement Status
114871  Know and apply diplomatic protocols and etiquette  Level 5  Level TBA: Pre-2009 was L5  8   

PURPOSE OF THE UNIT STANDARD 
This unit standard has as its core purpose, qualifying learners who will demonstrate an understanding of international and regional protocol requirements; develop an appreciation for professional etiquette; understand the principles of diplomatic immunities and privileges as well as using the South African national flag and anthem correctly.

The qualifying learner will be able to:
  • Demonstrate knowledge of State protocol principles.
  • Demonstrate knowledge of professional etiquette in mission or diplomatic contexts.
  • Demonstrate understanding of diplomatic immunities and privileges. 
    		•

    LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
    Learning assumed to be in place and Recognition of Prior Learning:
  • Learners accessing this qualification are assumed to have completed a NQF Level 4 qualification or RPL equivalent. 
    		•

    UNIT STANDARD RANGE 
    N/A 

    Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Demonstrate knowledge of State protocol principles. 
    OUTCOME RANGE 
    International, regional and local. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    Descriptions are provided of international protocols for state visits. 

    ASSESSMENT CRITERION 2 
    Forms of address and classifications are identified in line with international protocol. 
    ASSESSMENT CRITERION RANGE 
    Different classifications of missions, designations within Foreign Service, international designations, different rankings.
     

    ASSESSMENT CRITERION 3 
    Descriptions are provided of the internal structure and functioning of missions, including partner departments. 

    ASSESSMENT CRITERION 4 
    Descriptions are provided of protocol principles at diplomatic functions, including wording of invitations, seating arrangements, forms of address and dress code. 

    ASSESSMENT CRITERION 5 
    Explanations are provided regarding the correct use of the South African flag and anthem. 

    SPECIFIC OUTCOME 2 
    Demonstrate knowledge of professional etiquette in mission or diplomatic contexts. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    Descriptions are provided of the general etiquette appropriate to a diplomatic environment. 

    ASSESSMENT CRITERION 2 
    Etiquette rules of a specific target country are investigated for application in own practice. 

    SPECIFIC OUTCOME 3 
    Demonstrate understanding of diplomatic immunities and privileges. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    The Vienna Convention is described with particular reference to privileges and functional and consular immunities. 

    ASSESSMENT CRITERION 2 
    Explanations are provided of the impact of immunities on mission duties and how diplomats should be treated in terms of their immunities. 


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
  • An individual wishing to be assessed (including through RPL) against this unit standard may apply to an assessment agency, assessor or provider institution accredited by the relevant ETQA.
  • Anyone assessing a learner against this unit standard must be registered as an assessor with the relevant ETQA.
  • Any institution offering learning that will enable achievement of this unit standard or assessing this unit standard must be accredited as a provider with the relevant ETQA.
  • Moderation of assessment will be conducted by the relevant ETQA at its discretion. 
    		•

    UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
  • Invitations, forms of address and introductions.
  • Dress codes for all occasions.
  • Table placements for official occasions.
  • General etiquette and diplomatic environment.
  • Diplomatic Immunities and Privileges Act No 74.
  • Diplomatic Security.
  • The Vienna Conventions.
  • Use of the SA flag and anthem. 
    		•

    UNIT STANDARD DEVELOPMENTAL OUTCOME 
    N/A 

    UNIT STANDARD LINKAGES 
    N/A 


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO WORKING 
    Work effectively with others to ensure diplomatic correctness, protocol and immunities. 

    UNIT STANDARD CCFO COLLECTING 
    Collect, evaluate, organise and critically evaluate information pertaining to important diplomatic privileges and immunities. 

    UNIT STANDARD CCFO COMMUNICATING 
    Communicate effectively in ceremonial and diplomatic environment. 

    UNIT STANDARD CCFO DEMONSTRATING 
    Demonstrate an understanding of the world as a set of related systems to acquire best possible understanding of diplomatic relations. 

    UNIT STANDARD ASSESSOR CRITERIA 
    N/A 

    REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. 

    UNIT STANDARD NOTES 
    This unit standard replaces unit standard 114871, "Know and apply diplomatic protocols and etiquette", Level 5, 8 credits. 

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Core  64330   National Certificate: Mission Corporate Services Management  Level 6  Level TBA: Pre-2009 was L6  Passed the End Date -
    Status was "Reregistered"     		 2020-07-30  PSETA 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    1. South Africa School of Diplomacy, Protocol and Public Administration 
    2. Tsoelopele Leadership Consulting (Pty) Ltd 


    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.