SAQA All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD: 

Supervise the functions of a hairdressing salon 
SAQA US ID UNIT STANDARD TITLE
262519  Supervise the functions of a hairdressing salon 
ORIGINATOR
SGB Hairdressing Cosmetology and Beauty 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 11 - Services Personal Care 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular  Level 4  NQF Level 04 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Reregistered  2018-07-01  2023-06-30  SAQA 06120/18 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2024-06-30   2027-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard replaces: 
US ID Unit Standard Title Pre-2009 NQF Level NQF Level Credits Replacement Status
114812  Manage stock levels  Level 4  NQF Level 04  Complete 
114804  Monitor and manage the sanitation and sterilisation methods in the workplace  Level 4  NQF Level 04  Complete 
114823  Monitor cash systems and payments  Level 4  NQF Level 04  Complete 

PURPOSE OF THE UNIT STANDARD 
This unit standard will enable learners to monitor and manage the administration of a salon, its staff and promotional activities as well as its compliance with accepted standards of cleanliness and hygiene.

A person credited with this unit standard is able to:
  • Process payments.
  • Supervise cash procedures.
  • Manage stock.
  • Handle confidential information and documents.
  • Manage staff.
  • Supervise sanitisation and safety procedures.
  • Co-ordinate and monitor promotional activities. 

  • LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
    It is assumed that a learner will be competent in:
  • Communication at NQF Level 3.
  • Mathematical Literacy at NQF Level 3.
  • Maintain sanitation of a hairdressing salon at NQF Level 2.
  • Provide reception and administrative services at NQF Level 2. 

  • UNIT STANDARD RANGE 
    N/A 

    Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Process payments. 
    OUTCOME RANGE 
    Payments are processed according to company standards for timeframes, procedures, payment methods and controls. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    The supplier payment system is explained in line with workplace requirements. 
    ASSESSMENT CRITERION RANGE 
    Supplier payment system includes but is not limited to:
  • Payments to suppliers.
  • Payments to staff and casual labourers.
  • Payments for operating costs and rent.
     

  • ASSESSMENT CRITERION 2 
    Payments to suppliers are processed in accordance with company standards. 

    ASSESSMENT CRITERION 3 
    Payments to staff and casual labourers are processed in accordance with company standards. 

    ASSESSMENT CRITERION 4 
    Payments for operating costs and rent are processed in accordance with company standards. 

    SPECIFIC OUTCOME 2 
    Supervise cash procedures. 
    OUTCOME RANGE 
    Cash procedures include but are not limited to:
  • Preparation and maintenance of cash float.
  • Cashing up.
  • Preparation of cash for banking. 

  • ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    Cash procedures are explained in line with the salon environment. 

    ASSESSMENT CRITERION 2 
    Alternative cash procedures are developed to meet salon requirements in a given scenario. 

    ASSESSMENT CRITERION 3 
    Methods of supervising cash procedures are explained that ensure compliance with salon procedures. 

    SPECIFIC OUTCOME 3 
    Manage stock. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    The stock management system is explained in terms of its operation in line with salon requirements. 
    ASSESSMENT CRITERION RANGE 
    Stock management system includes but is not limited to:
  • Stock check.
  • Stock ordering.
  • Stock receiving.
     

  • ASSESSMENT CRITERION 2 
    Stock levels are maintained according to organisational requirements. 
    ASSESSMENT CRITERION RANGE 
    Maintenance of stock levels include but are not limited to:
  • Establishment of stock levels required under normal business circumstances.
  • Assessment of stock against normal stock levels.
  • Making provision for company promotional activities.
     

  • ASSESSMENT CRITERION 3 
    Stock is ordered in accordance with organisational requirements. 
    ASSESSMENT CRITERION RANGE 
    Stock ordering includes but is not limited to:
  • Establishing stock price.
  • Placing orders telephonically and in writing.
  • Keeping records of stock ordered and its price.
  • Placing orders at an appropriate time to receive new stock before it is needed.
     

  • ASSESSMENT CRITERION 4 
    Stock receipt is supervised in accordance with organisational requirements. 
    ASSESSMENT CRITERION RANGE 
    Stock receipt includes but is not limited to:
  • Verifying stock received against stock ordered.
  • Checking condition of stock received.
  • Reporting discrepancies within agreed timeframe and to the correct responsible person.

    Supervision includes but is not limited to:
  • Supervision of all stock receipt activities.
  • Processing and filing delivery documentation.
     

  • SPECIFIC OUTCOME 4 
    Handle confidential information and documents. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    Confidential information is defined and described in the context of a hairdressing salon. 

    ASSESSMENT CRITERION 2 
    The systems and procedures used for dealing with confidential information are explained with regard to a specific situation in a given salon. 

    ASSESSMENT CRITERION 3 
    Documents are secured in accordance with company policies. 
    ASSESSMENT CRITERION RANGE 
    Company policies include but are not limited to timeframes, procedures and controls.
     

    SPECIFIC OUTCOME 5 
    Manage staff. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    Performance and behaviour management systems are explained in terms of how they can be applied in line with salon requirements. 

    ASSESSMENT CRITERION 2 
    Discipline and grievance procedures are explained in accordance with company policies and the Labour Relations Act. 

    ASSESSMENT CRITERION 3 
    Performance appraisals are conducted in a manner that accurately identifies an employee's strengths and weaknesses and provides meaningful feedback to enable improvement of future performance. 

    SPECIFIC OUTCOME 6 
    Supervise sanitisation and safety procedures. 
    OUTCOME RANGE 
    Sanitisation and safety includes but is not limited to cleaning and waste disposal. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    Sanitisation and safety procedures and standards are developed that meet legislative and workplace requirements. 

    ASSESSMENT CRITERION 2 
    A sanitisation and safety procedures and standards monitoring plan is compiled that ensures that all standards are adhered to according to workplace requirements. 

    ASSESSMENT CRITERION 3 
    A sanitation and safety control list is compiled that can be used to monitor suspect sanitation according to organisational procedures. 

    ASSESSMENT CRITERION 4 
    A sanitisation and safety report is compiled that makes recommendations regarding corrective action and opportunities for improvement. 

    SPECIFIC OUTCOME 7 
    Co-ordinate and monitor promotional activities. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    Co-ordination of promotional activities is explained in line with salon requirements. 

    ASSESSMENT CRITERION 2 
    A promotional plan activities list is produced that outlines the procedure to be followed for promoting products or services. 

    ASSESSMENT CRITERION 3 
    Resources required for a planned promotion are obtained according to organisational requirements. 

    ASSESSMENT CRITERION 4 
    The promotional plan is monitored for implementation according to organisational requirements. 


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
  • Anyone assessing a learner or moderating the assessment of a learner against this unit standard must be registered as an assessor with the relevant ETQA in accordance with the current ETQA regulations.
  • Any institution offering learning that will enable the achievement of this unit standard must be accredited as a provider with the relevant ETQA.
  • Other ETQAs who have a Memorandum of Understanding with the relevant ETQA would be responsible for moderation of achievements of learners who meet the requirements of this qualification. 

  • UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
  • Retail payments procedures.
  • Salary payment procedures including PAYE and UIF deductions.
  • Management of product promotion principles and strategies.
  • Management of procedures for handling confidential information in a hairdressing environment.
  • Principles of performance management.
  • Procedures for administering progressive employee discipline according to the LRA.
  • Procedures for processing employee grievances.
  • Principles and procedures for stock management in a hairdressing environment.
  • Sanitisation safety and waste disposal procedures in a hairdressing environment. 

  • UNIT STANDARD DEVELOPMENTAL OUTCOME 
    N/A 

    UNIT STANDARD LINKAGES 
    N/A 


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO IDENTIFYING 
    Identifying and solving problems by applying effective progressive discipline to staff members. 

    UNIT STANDARD CCFO WORKING 
    Working effectively with others when co-ordinating promotions. 

    UNIT STANDARD CCFO ORGANISING 
    Organising and managing oneself and ones activities responsibly and effectively by managing the till and banking procedures systematically. 

    UNIT STANDARD CCFO COLLECTING 
    Collecting, analysing, organising and critically evaluating information when managing and monitoring all safety and sanitation aspects of the salon environment. 

    UNIT STANDARD CCFO COMMUNICATING 
    Communicating effectively when managing staff and giving feedback on performance. 

    UNIT STANDARD CCFO SCIENCE 
    Using science and technology effectively when monitoring the sanitation of the salon environment. 

    UNIT STANDARD CCFO DEMONSTRATING 
    Understanding the world as a set of related system by appreciating that effective cash management is necessary to the success of a business. 

    UNIT STANDARD ASSESSOR CRITERIA 
    N/A 

    REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. 

    UNIT STANDARD NOTES 
    This Unit Standard replaces the following Unit Standards:
  • ID: 114804, "Monitor and manage the sanitation and sterilisation methods in the workplace", NQF Level 4, 1 Credit.
  • ID: 114812, "Manage stock levels," NQF Level 4, 2 Credits.
  • ID: 114823, "Monitor cash systems and payments", NQF Level 4, 5 Credits. 

  • QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Core  80646   Further Education and Training Certificate: Beauty and Nail Technology  Level 4  NQF Level 04  Reregistered  2023-06-30  SERVICES 
    Core  65729   Further Education and Training Certificate: Hairdressing  Level 4  NQF Level 04  Reregistered  2021-06-30  As per Learning Programmes recorded against this Qual 
    Elective  57712   Further Education and Training Certificate: Generic Management  Level 4  NQF Level 04  Reregistered  2023-06-30  As per Learning Programmes recorded against this Qual 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    NONE 



    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.