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SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD: 

Shampoo, condition and treat scalp and hair 
SAQA US ID UNIT STANDARD TITLE
262644  Shampoo, condition and treat scalp and hair 
ORIGINATOR
SGB Hairdressing Cosmetology and Beauty 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 11 - Services Personal Care 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular  Level 2  NQF Level 02  10 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Reregistered  2018-07-01  2023-06-30  SAQA 06120/18 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2024-06-30   2027-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard replaces: 
US ID Unit Standard Title Pre-2009 NQF Level NQF Level Credits Replacement Status
114780  Shampoo, condition and treat hair  Level 2  NQF Level 02  Complete 
114781  Apply treatment to the hair and scalp  Level 2  NQF Level 02  Complete 

PURPOSE OF THE UNIT STANDARD 
This unit standard will enable learners to perform a complete shampoo, conditioning and treatment service. It will also enable learners to use shampoo and conditioning products to practice application techniques which are suitable for chemical products such as relaxer and colour without requiring any theoretical knowledge of the chemical products. This is designed to equip learners to assist stylists with chemical processes in the salon environment.

A person credited with this unit standard is able to:
  • Perform a shampooing and conditioning service.
  • Perform hair and scalp treatment.
  • Perform basic massage service.
  • Perform application techniques. 

  • LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
    It is assumed that a learner will be competent in:
  • Communication at NQF Level 1. 

  • UNIT STANDARD RANGE 
    N/A 

    Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Perform a shampooing and conditioning service. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    The client is positioned at the basin to ensure comfort. 

    ASSESSMENT CRITERION 2 
    Selection of appropriate shampoo and conditioner is explained according to hair and scalp analysis and client requirements. 
    ASSESSMENT CRITERION RANGE 
  • Analysis for hair includes but is not limited to porosity, elasticity, texture and density.
  • Analysis for scalp includes but is not limited to dry, normal, oily and dandruff.
     

  • ASSESSMENT CRITERION 3 
    Appropriate shampoo and conditioner for the client's hair is selected, according to hair and scalp analysis and client requirements. 

    ASSESSMENT CRITERION 4 
    Shampooing, conditioning and rinsing techniques are explained according to industry standards. 

    ASSESSMENT CRITERION 5 
    Hair is shampooed and conditioned according to industry standards. 

    ASSESSMENT CRITERION 6 
    Hair is rinsed, towel dried and combed according to industry standards. 

    SPECIFIC OUTCOME 2 
    Perform hair and scalp treatment. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    Selection of appropriate scalp and hair treatment products is explained according to hair and scalp analysis and client requirements. 

    ASSESSMENT CRITERION 2 
    Appropriate scalp and hair treatment products are selected according to hair and scalp analysis and client requirements. 

    ASSESSMENT CRITERION 3 
    Hair is sectioned and sub-sectioned according to industry standards. 

    ASSESSMENT CRITERION 4 
    Treatment products are applied according to manufacturer's instructions. 

    SPECIFIC OUTCOME 3 
    Perform basic massage service. 
    OUTCOME RANGE 
    Massage techniques include but are not restricted to:
  • Petrissage.
  • Effleurage. 

  • ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    A scalp massage is explained in terms of its beneficial effects. 

    ASSESSMENT CRITERION 2 
    Scalp massage techniques are explained according to industry standards. 

    ASSESSMENT CRITERION 3 
    A scalp massage is performed according to industry standards. 

    ASSESSMENT CRITERION 4 
    Hair is rinsed and towel dried according to industry standards. 

    SPECIFIC OUTCOME 4 
    Perform application techniques. 
    OUTCOME RANGE 
    Application techniques include but are not limited to:
  • On the scalp as a scalp treatment.
  • On the scalp as a regrowth application regrowth application techniques can include but are not limited to:
    > One-month regrowth.
    > Two months regrowth.
    > Three months regrowth. 

  • ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    'On-the-scalp' application techniques are performed for a scalp treatment in accordance with industry standards. 

    ASSESSMENT CRITERION 2 
    'On-the-scalp' application techniques are performed, simulating a colour application, in accordance with industry standards. 
    ASSESSMENT CRITERION RANGE 
    Colour Application techniques includes, but are not limited to:
  • Regrowth application.
  • Roots-to-end application.
     

  • ASSESSMENT CRITERION 3 
    'Off-the-scalp' application techniques for a hair treatment are performed in accordance with industry standards. 

    ASSESSMENT CRITERION 4 
    'Off-the-scalp' application techniques are performed simulating a virgin colour & relaxer application, in accordance with industry standards. 


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
  • Anyone assessing a learner or moderating the assessment of a learner against this unit standard must be registered as an assessor with the relevant ETQA in accordance with the current ETQA regulations.
  • Any institution offering learning that will enable the achievement of this unit standard must be accredited as a provider with the relevant ETQA.
  • Other ETQAs who have a Memorandum of Understanding with the relevant ETQA would be responsible for moderation of achievements of learners who meet the requirements of this qualification. 

  • UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
  • Shampoo, conditioner and treatment product types.
  • Safety and hygiene requirements for use of shampoo, conditioner and treatment products.
  • Types of treatments.
  • Methods of application of products.
  • Massage techniques.
  • Application techniques for colour and relaxer services, using conditioning and treatment products.
  • Hair and scalp types. 

  • UNIT STANDARD DEVELOPMENTAL OUTCOME 
    N/A 

    UNIT STANDARD LINKAGES 
    N/A 


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO IDENTIFYING 
    Identifying and solving problems by selecting the correct treatment for the client's hair condition. 

    UNIT STANDARD CCFO WORKING 
    Working effectively with others to ensure a smooth handover from the shampoo service to the styling service. 

    UNIT STANDARD CCFO ORGANISING 
    Organising and managing oneself and one's activities responsibly and effectively by preparing and completing the services in a professional, organised and cost effective manner. 

    UNIT STANDARD CCFO COLLECTING 
    Collecting, analysing, organising and critically evaluating information by correctly analysing the client's product and service needs. 

    UNIT STANDARD CCFO COMMUNICATING 
    Communicating effectively by giving appropriate homecare advice to clients, completing client record cards and recommending related services and products. 

    UNIT STANDARD CCFO SCIENCE 
    Using science and technology effectively and critically to make appropriate product selections. 

    UNIT STANDARD ASSESSOR CRITERIA 
    N/A 

    REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. 

    UNIT STANDARD NOTES 
    This unit standard replaces the following unit standards:
  • ID 114780: "Shampoo, condition and treat hair", Level 2, 5 credits.
  • ID 114781: "Apply treatment to the hair and scalp", Level 2, 2 credits. 

  • QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Core  65750   National Certificate: Hairdressing  Level 2  NQF Level 02  Reregistered  2021-06-30  As per Learning Programmes recorded against this Qual 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    NONE 



    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.