SAQA All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD: 

Manage productivity in a Wholesale and Retail unit 
SAQA US ID UNIT STANDARD TITLE
335917  Manage productivity in a Wholesale and Retail unit 
ORIGINATOR
SGB Retail and Wholesale 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 11 - Services Wholesale and Retail 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular  Level 5  Level TBA: Pre-2009 was L5 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Reregistered  2018-07-01  2023-06-30  SAQA 06120/18 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2024-06-30   2027-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard does not replace any other unit standard and is not replaced by any other unit standard. 

PURPOSE OF THE UNIT STANDARD 
This Unit Standard is aimed at individuals who are responsible for the managing of productivity in a Wholesale and Retail unit. Individuals are tasked with the identification and interpretation of productivity indicators so as to analyse productivity and plan for the improvement thereof through the drafting and implementation of actions plans to address operational performance and productivity.

On achievement of this unit standard the learner will be able to:
  • Identify productivity indicators in own area of responsibility in a Wholesale and Retail Unit.
  • Analyse productivity indicators in order to determine organisational progress.
  • Implement and manage action plans to improve productivity in a Wholesale and Retail Unit. 

  • LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
    It is assumed that learners are competent in:
  • Communication skills at NQF Level 4.
  • Numeracy skills at NQF Level 4. 

  • UNIT STANDARD RANGE 
    N/A 

    Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Identify productivity indicators in own area of responsibility in a Wholesale and Retail Unit. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    Productivity indicators and information sources are identified as it applies to in own area of responsibility. 

    ASSESSMENT CRITERION 2 
    Information sources and existing organisational reports are accessed and levels of current productivity for the unit determined. 
    ASSESSMENT CRITERION RANGE 
    Organisational reports and information sources may include but is not limited to:
  • Financial indicators such as budgets and budget variances, income statements, balance sheets, unit performance analysis reports, marketing performance, sales performance, meeting of individual and organisational performance targets, product turn-over and performance.
     

  • ASSESSMENT CRITERION 3 
    Information is interpreted and the requirements for addressing current levels of productivity as it applies to the unit are determined. 

    SPECIFIC OUTCOME 2 
    Analyse productivity indicators in order to determine organisational progress. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    Current reports are generated as it applies to the analysis of productivity in own area of responsibility. 

    ASSESSMENT CRITERION 2 
    Generated reports are analysed and compared to required organisational standards and performance targets. 

    ASSESSMENT CRITERION 3 
    New targets for performance improvement are set and motivated within the context of interpreted actual performance. 

    SPECIFIC OUTCOME 3 
    Draft an implementation plan to improve productivity in a Wholesale and Retail Unit. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    An action plan is drafted to address productivity targets and requirements. 

    ASSESSMENT CRITERION 2 
    The action plan and individual responsibilities are communicated to relevant role-players and staff. 

    ASSESSMENT CRITERION 3 
    Progress against the action plan is tracked and progress information consolidated and reported. 

    ASSESSMENT CRITERION 4 
    The achievement and productivity of a work unit is analysed in terms of the implemented action plan. 


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
  • An individual wishing to be assessed against the unit standard (including through RPL) may apply to an assessment agency, assessor or provider institution accredited by the relevant Education and Training Quality Assurance body (ETQA), or one with an appropriate memorandum of understanding (MOU) with the relevant ETQA.
  • Anyone assessing a learner against this unit standard must be registered as an assessor with the relevant ETQA, or one with an appropriate MOU with the relevant ETQA.
  • Any institution offering learning that will enable achievement of this unit standard, or assessing this unit standard, must be accredited as a provider with the relevant ETQA, or one with an appropriate MOU with the relevant ETQA.
  • Moderation of assessment will be conducted by the relevant ETQA, or one with an appropriate MOU with the relevant ETQA.
  • Moderation should include both internal and external moderation where applicable. 

  • UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
  • Productivity indicators applicable to own area of responsibility.
  • Accessing organisational productivity reports for own area of responsibility.
  • Organisational productivity targets and requirements. 

  • UNIT STANDARD DEVELOPMENTAL OUTCOME 
    N/A 

    UNIT STANDARD LINKAGES 
    N/A 


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO WORKING 
  • Work effectively with others as a member of a team group, organization or community to ensure timeous completion of design.
  • The motivation, implementation and tracking of output requirements as it applies to action taken to address productivity in the organisation, requires teamwork and working as a member of the team. 

  • UNIT STANDARD CCFO COLLECTING 
    Collect, analyse, organise and critically evaluate information:
  • Information is gathered, evaluated and assessed as it applies to the analysis of the productivity of a Wholesale and Retail Unit and the analysis of action plans to improve productivity as per organisational targets and requirements. 

  • UNIT STANDARD CCFO COMMUNICATING 
    Communicate effectively by using mathematical and/or language skills in the modes of oral and/or written presentations during:
  • The preparation, presentation and management of an action plan related to the productivity of a Wholesale and Retail unit requires effective written and verbal communication. 

  • UNIT STANDARD CCFO SCIENCE 
  • Use science and technology effectively and critically: to produce working drawings of pattern/tooling design.
  • The interpretation, analysis and addressing of financial and other indicators as well as the accessing and drafting of reports supports the use of science and technology in the operational environment. 

  • UNIT STANDARD CCFO DEMONSTRATING 
    Demonstrate an understanding of the world as a set of related systems by recognising that problem-solving contexts do not exist in isolation:
  • The impact of individual actions, past and present as it applies to organisational productivity and the planning of productivity improvement supports the ability to see the world as a set of interrelated systems. 

  • UNIT STANDARD ASSESSOR CRITERIA 
    N/A 

    REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. 

    UNIT STANDARD NOTES 
    N/A 

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Elective  59201   National Certificate: Generic Management  Level 5  Level TBA: Pre-2009 was L5  Reregistered  2023-06-30  As per Learning Programmes recorded against this Qual 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    1. University of Fort Hare 



    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.