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SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD THAT HAS PASSED THE END DATE: 

Carry out surveillance investigations and audits 
SAQA US ID UNIT STANDARD TITLE
7923  Carry out surveillance investigations and audits 
ORIGINATOR
SGB Hospitality,Tourism,Travel, Leisure and Gaming 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 11 - Services Hospitality, Tourism, Travel, Gaming and Leisure 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular  Level 5  Level TBA: Pre-2009 was L5  10 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Passed the End Date -
Status was "Reregistered" 
2009-07-01  2011-07-31  SAQA 0480/09 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2012-07-31   2015-07-31  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard does not replace any other unit standard and is not replaced by any other unit standard. 

PURPOSE OF THE UNIT STANDARD 
Notes1.

Essential embedded knowledge is dealt with under the outcomes section where "demonstrated KNOWLEDGE and UNDERSTANDING" is required.

2. Range statements are included with specific outcomes as necessary.

3. The following critical cross field outcomes are covered in this unit standard under the specific outcomes section.

They are not assessed directly, but are assessed holistically through the outcomes as indicated.?

Collect, analyse and evaluate information (Specific Outcome 6,7)?

Communicate effectively (Specific Outcome 5,6,7,8,9) 

LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
The learner must have proved competence in the unit standard related to the functional area that is being investigated or audited. 

UNIT STANDARD OUTCOME HEADER 
Demonstrated KNOWLEDGE AND UNDERSTANDING : 

Specific Outcomes and Assessment Criteria: 

SPECIFIC OUTCOME 1 
Demonstrated KNOWLEDGE AND UNDERSTANDING : 
OUTCOME NOTES 
1. Identify procedures that need to be investigated and explain why.

(Range of investigations: breaches in South African legislation, breaches in company procedures and non-compliance, variances, exceptions and excluded persons

)2. Identify procedures that need to be audited and explain why. (Range of audits: stationery and gaming equipment)

3. State the Gaming legislation and company procedures for investigating and auditing.

4. Describe the synergy between investigations and auditing and explain how accurate and comprehensive investigations and audits help the smooth running of the department.

5. Describe the learner's role in an investigation or an audit. 

ASSESSMENT CRITERIA
 

ASSESSMENT CRITERION 1 
Demonstrated KNOWLEDGE AND UNDERSTANDING : 
ASSESSMENT CRITERION NOTES 
1. Identify procedures that need to be investigated and explain why.

(Range of investigations: breaches in South African legislation, breaches in company procedures and non-compliance, variances, exceptions and excluded persons

)2. Identify procedures that need to be audited and explain why. (Range of audits: stationery and gaming equipment)

3. State the Gaming legislation and company procedures for investigating and auditing.

4. Describe the synergy between investigations and auditing and explain how accurate and comprehensive investigations and audits help the smooth running of the department.

5. Describe the learner's role in an investigation or an audit. 

SPECIFIC OUTCOME 2 
Demonstrated ability to make DECISIONS about practice and ACT accordingly: 
OUTCOME NOTES 
6. Carry out investigations in such a way that all information is accurate and reliable.

(Range of investigations: breaches in South African legislation, breaches in company procedures and non-compliance, variances, exceptions and excluded persons).

7. Carry out audits in such a way that all information is accurate and reliable. (Range of audits: stationery and gaming equipment)

8. Given a particular situation, decide when/how to conduct an investigation or audit.

9. Hand over the outcome of the completed investigation or audit to an immediate supervisor. 

ASSESSMENT CRITERIA
 

ASSESSMENT CRITERION 1 
Demonstrated ability to make DECISIONS about practice and ACT accordingly: 
ASSESSMENT CRITERION NOTES 
6. Carry out investigations in such a way that all information is accurate and reliable.

(Range of investigations: breaches in South African legislation, breaches in company procedures and non-compliance, variances, exceptions and excluded persons).

7. Carry out audits in such a way that all information is accurate and reliable. (Range of audits: stationery and gaming equipment)

8. Given a particular situation, decide when/how to conduct an investigation or audit.

9. Hand over the outcome of the completed investigation or audit to an immediate supervisor. 

SPECIFIC OUTCOME 3 
Demonstrated ability to learn from our actions and to ADAPT PERFORMANCE: 
OUTCOME NOTES 
11. Given a different province, describe the impact different legislation would have on investigations and audits.

12. Identify ways to improve an investigation and audit in a particular context and explain why.

13. Given a different field (e.g. banking, manufacturing or on line system and information technology), describe the impact of inaccurate auditing on that field. 

ASSESSMENT CRITERIA
 

ASSESSMENT CRITERION 1 
Demonstrated ability to learn from our actions and to ADAPT PERFORMANCE: 
ASSESSMENT CRITERION NOTES 
11. Given a different province, describe the impact different legislation would have on investigations and audits.

12. Identify ways to improve an investigation and audit in a particular context and explain why.

13. Given a different field (e.g. banking, manufacturing or on line system and information technology), describe the impact of inaccurate auditing on that field. 


UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
1. Anyone assessing a learner against this unit standard must be registered as an assessor with the relevant ETQA.

2. Any institution offering learning that will enable achievement of this unit standard must be registered with the FE/HE Registrar.

3. Any institution wishing to receive skill development grants must be accredited with the relevant ETQA. Such an institution will also be registered with the relevant SETA

.4. Moderation of assessment will be done by the relevant ETQA at its discretion. 

UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
Embedded knowledge and Critical cross-field outcomes have been included within the specific outcomes category. This has been done as it was deemed necessary to ensure holistic assessment occurred.

The specific outcomes can be applied in a range of contexts

Many of the outcomes have been written in such a way that competence must be demonstrated in the context as opposed to in isolation from a context.

The specific outcomes are comparable to outcomes used internationally.

We therefore structured outcomes using the format noun + verb + condition (modifying phrase)Specific outcomes have been split into three categoriesa) knowledge and understanding (what the learner must know and understand)b) decision-making and acting (what the learner must do)c) adapting performance ( including reflexive competence)In many instances there are more than six specific outcomes, as the inclusion of critical cross-field outcomes and embedded knowledge has increased the number of specific outcomes.

If competencies are to be clustered in a meaningful way, then these unit standards cannot be split. 


UNIT STANDARD ASSESSOR CRITERIA 
1. Arrange or create an environment in which the learner can be fairly assessed against the outcomes.? This unit can be assessed in the workplace or in a working environment

.2. Evaluate the learner's ability to meet the outcomes consistently.?

This unit can be assessed using a combination of case studies, written tests, product sampling, questioning or discussion with the candidate.?

The learner must be assessed on investigations or audits on at least 7 of the following items. (Range of investigations: breaches in South African legislation, breaches in company procedures and non compliance, variances, exceptions and exluded persons)

(Range of audits: stationery and gaming equipment)?

The unit must be assessed in conjunction with the unit standard on written reports.

3. Provide specific feedback to the learner on assessments and the learner's ability to meet the outcomes.

4. Complete the declaration of competence and inform the appropriate ETQA once the learner has demonstrated the ability to meet all the outcomes

.5. Counsel the learner on future assessments, necessary learning and further qualifications. 

UNIT STANDARD NOTES 
1. Essential embedded knowledge is dealt with under the outcome section where "demonstrated KNOWLEDGE and UNDERSTANDING" is required

.2. Range statements are included with specific outcomes as necessary.

3. The following critical cross field outcomes are covered in this unit standard under the specific outcomes

section. They are not assessed directly, but are assessed holistically through the outcomes as indicated.? Collect, analyse and evaluate information

(Specific Outcome 1,6,7,12)? Identify and solve problems (Specific Outcome 11,12,13) 

QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
  ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
Core  14121   National Certificate: Gaming (Surveillance Operations)  Level 3  NQF Level 03  Passed the End Date -
Status was "Reregistered" 
2008-09-17  Was CATHSSETA until Last Date for Achievement 
Elective  60549   National Diploma: Aeronautical Information Management Practice  Level 5  NQF Level 05  Passed the End Date -
Status was "Reregistered" 
2016-12-31  TETA 
Elective  14852   National Diploma: Agri Sales and Service Management  Level 5  NQF Level 05  Reregistered  2023-06-30  AgriSETA 


PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
 
NONE 



All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.