SAQA All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD THAT HAS PASSED THE END DATE: 

Monitor Slots Operations 
SAQA US ID UNIT STANDARD TITLE
7929  Monitor Slots Operations 
ORIGINATOR
SGB Hospitality,Tourism,Travel, Leisure and Gaming 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 11 - Services Hospitality, Tourism, Travel, Gaming and Leisure 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular  Level 3  NQF Level 03  12 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Passed the End Date -
Status was "Reregistered" 
2007-01-23  2008-09-17  SAQA 0160/05 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2009-09-17   2012-09-17  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard is replaced by: 
US ID Unit Standard Title Pre-2009 NQF Level NQF Level Credits Replacement Status
258061  Monitor gaming operations  Level 3  NQF Level 03  12   

PURPOSE OF THE UNIT STANDARD 
Each learner must have the knowledge and understanding of the slots layout, types of gaming machines, slots procedures and understand the impact of the monitoring process and how this effects the organisation if this is not done accurately. 

LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
None 

UNIT STANDARD RANGE 
Range statements are included with specific outcomes as necessary. 

Specific Outcomes and Assessment Criteria: 

SPECIFIC OUTCOME 1 
Explain the importance of maintaining a high level of security. 
OUTCOME NOTES 
Explain the importance of maintaining a high level of security in the working environment when monitoring the slots operation. 

ASSESSMENT CRITERIA
 

ASSESSMENT CRITERION 1 
1. Arrange or create an environment in which the learner can be fairly assessed against the outcomes. 
ASSESSMENT CRITERION NOTES 
This unit standard must be assessed in a realistic working environment or in the workplace. 

ASSESSMENT CRITERION 2 
2. Evaluate the learner's ability to meet the outcomes consistently. 
ASSESSMENT CRITERION NOTES 
  • This unit can be assessed by a combination of observation, role-plays and questioning.
  • Questioning of different interrelationship procedures between slots and surveillance.
  • Questioning of different types of components.
  • Role-plays supplemented by questioning to cover layout. 
  • ASSESSMENT CRITERION RANGE 
    Situations: Jackpot verifications, player identity, disputes and unclaimed jackpots.
    Components: Payout mechanisms, reels, video, operational buttons and illuminations, meters, drop box, drop box door, tower light, currency acceptor, belly glass, paytable glass, card reader, EPROM's and MPU board.
    Layout: slots layout, camera positions, machine numbers and denominations.
     

    ASSESSMENT CRITERION 3 
    3. Provide specific feedback to the learner on assessments and the learner's ability to meet the outcomes. 

    ASSESSMENT CRITERION 4 
    4. Complete the declaration of competence and inform the appropriate ETQA once the learner has demonstrated the ability to meet all the outcomes. 

    ASSESSMENT CRITERION 5 
    5. Counsel the learner on future assessments, necessary learning and further qualifications. 

    SPECIFIC OUTCOME 2 
    State the Gaming Board and company procedures when monitoring the slots operation. 
    OUTCOME NOTES 
    State the Gaming Board and company procedures when monitoring the slots operation and explain the impact of not following these procedures. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    1. Arrange or create an environment in which the learner can be fairly assessed against the outcomes. 
    ASSESSMENT CRITERION NOTES 
    This unit standard must be assessed in a realistic working environment or in the workplace. 

    ASSESSMENT CRITERION 2 
    2. Evaluate the learner's ability to meet the outcomes consistently. 
    ASSESSMENT CRITERION NOTES 
  • This unit can be assessed by a combination of observation, role-plays and questioning.
  • Questioning of different interrelationship procedures between slots and surveillance.
  • Questioning of different types of components.
  • Role-plays supplemented by questioning to cover layout. 
  • ASSESSMENT CRITERION RANGE 
    Situations: Jackpot verifications, player identity, disputes and unclaimed jackpots.
    Components: Payout mechanisms, reels, video, operational buttons and illuminations, meters, drop box, drop box door, tower light, currency acceptor, belly glass, paytable glass, card reader, EPROM's and MPU board.
    Layout: slots layout, camera positions, machine numbers and denominations.
     

    ASSESSMENT CRITERION 3 
    3. Provide specific feedback to the learner on assessments and the learner's ability to meet the outcomes. 

    ASSESSMENT CRITERION 4 
    4. Complete the declaration of competence and inform the appropriate ETQA once the learner has demonstrated the ability to meet all the outcomes. 

    ASSESSMENT CRITERION 5 
    5. Counsel the learner on future assessments, necessary learning and further qualifications. 

    SPECIFIC OUTCOME 3 
    Explain the importance of knowing all aspects of monitoring gaming machine operations. 
    OUTCOME NOTES 
    Explain the importance of knowing all aspects of monitoring gaming machine operations, as a monitoring officer. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    1. Arrange or create an environment in which the learner can be fairly assessed against the outcomes. 
    ASSESSMENT CRITERION NOTES 
    This unit standard must be assessed in a realistic working environment or in the workplace. 

    ASSESSMENT CRITERION 2 
    2. Evaluate the learner's ability to meet the outcomes consistently. 
    ASSESSMENT CRITERION NOTES 
  • This unit can be assessed by a combination of observation, role-plays and questioning.
  • Questioning of different interrelationship procedures between slots and surveillance.
  • Questioning of different types of components.
  • Role-plays supplemented by questioning to cover layout. 
  • ASSESSMENT CRITERION RANGE 
    Situations: Jackpot verifications, player identity, disputes and unclaimed jackpots.
    Components: Payout mechanisms, reels, video, operational buttons and illuminations, meters, drop box, drop box door, tower light, currency acceptor, belly glass, paytable glass, card reader, EPROM's and MPU board.
    Layout: slots layout, camera positions, machine numbers and denominations.
     

    ASSESSMENT CRITERION 3 
    3. Provide specific feedback to the learner on assessments and the learner's ability to meet the outcomes. 

    ASSESSMENT CRITERION 4 
    4. Complete the declaration of competence and inform the appropriate ETQA once the learner has demonstrated the ability to meet all the outcomes. 

    ASSESSMENT CRITERION 5 
    5. Counsel the learner on future assessments, necessary learning and further qualifications. 

    SPECIFIC OUTCOME 4 
    Explain the different monitoring situations between slots and surveillance. 
    OUTCOME RANGE 
    Communication: On line system and alarm messages. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    1. Arrange or create an environment in which the learner can be fairly assessed against the outcomes. 
    ASSESSMENT CRITERION NOTES 
    This unit standard must be assessed in a realistic working environment or in the workplace. 

    ASSESSMENT CRITERION 2 
    2. Evaluate the learner's ability to meet the outcomes consistently. 
    ASSESSMENT CRITERION NOTES 
  • This unit can be assessed by a combination of observation, role-plays and questioning.
  • Questioning of different interrelationship procedures between slots and surveillance.
  • Questioning of different types of components.
  • Role-plays supplemented by questioning to cover layout. 
  • ASSESSMENT CRITERION RANGE 
    Situations: Jackpot verifications, player identity, disputes and unclaimed jackpots.
    Components: Payout mechanisms, reels, video, operational buttons and illuminations, meters, drop box, drop box door, tower light, currency acceptor, belly glass, paytable glass, card reader, EPROM's and MPU board.
    Layout: slots layout, camera positions, machine numbers and denominations.
     

    ASSESSMENT CRITERION 3 
    3. Provide specific feedback to the learner on assessments and the learner's ability to meet the outcomes. 

    ASSESSMENT CRITERION 4 
    4. Complete the declaration of competence and inform the appropriate ETQA once the learner has demonstrated the ability to meet all the outcomes. 

    ASSESSMENT CRITERION 5 
    5. Counsel the learner on future assessments, necessary learning and further qualifications. 

    SPECIFIC OUTCOME 5 
    Explain the different paytables and how they function. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    1. Arrange or create an environment in which the learner can be fairly assessed against the outcomes. 
    ASSESSMENT CRITERION NOTES 
    This unit standard must be assessed in a realistic working environment or in the workplace. 

    ASSESSMENT CRITERION 2 
    2. Evaluate the learner's ability to meet the outcomes consistently. 
    ASSESSMENT CRITERION NOTES 
  • This unit can be assessed by a combination of observation, role-plays and questioning.
  • Questioning of different interrelationship procedures between slots and surveillance.
  • Questioning of different types of components.
  • Role-plays supplemented by questioning to cover layout. 
  • ASSESSMENT CRITERION RANGE 
    Situations: Jackpot verifications, player identity, disputes and unclaimed jackpots.
    Components: Payout mechanisms, reels, video, operational buttons and illuminations, meters, drop box, drop box door, tower light, currency acceptor, belly glass, paytable glass, card reader, EPROM's and MPU board.
    Layout: slots layout, camera positions, machine numbers and denominations.
     

    ASSESSMENT CRITERION 3 
    3. Provide specific feedback to the learner on assessments and the learner's ability to meet the outcomes. 

    ASSESSMENT CRITERION 4 
    4. Complete the declaration of competence and inform the appropriate ETQA once the learner has demonstrated the ability to meet all the outcomes. 

    ASSESSMENT CRITERION 5 
    5. Counsel the learner on future assessments, necessary learning and further qualifications. 

    SPECIFIC OUTCOME 6 
    Explain the layout and why this arrangement is efficient. 
    OUTCOME RANGE 
    Layout: Slots floor layout, camera positions, machine numbers and denominations. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    1. Arrange or create an environment in which the learner can be fairly assessed against the outcomes. 
    ASSESSMENT CRITERION NOTES 
    This unit standard must be assessed in a realistic working environment or in the workplace. 

    ASSESSMENT CRITERION 2 
    2. Evaluate the learner's ability to meet the outcomes consistently. 
    ASSESSMENT CRITERION NOTES 
  • This unit can be assessed by a combination of observation, role-plays and questioning.
  • Questioning of different interrelationship procedures between slots and surveillance.
  • Questioning of different types of components.
  • Role-plays supplemented by questioning to cover layout. 
  • ASSESSMENT CRITERION RANGE 
    Situations: Jackpot verifications, player identity, disputes and unclaimed jackpots.
    Components: Payout mechanisms, reels, video, operational buttons and illuminations, meters, drop box, drop box door, tower light, currency acceptor, belly glass, paytable glass, card reader, EPROM's and MPU board.
    Layout: slots layout, camera positions, machine numbers and denominations.
     

    ASSESSMENT CRITERION 3 
    3. Provide specific feedback to the learner on assessments and the learner's ability to meet the outcomes. 

    ASSESSMENT CRITERION 4 
    4. Complete the declaration of competence and inform the appropriate ETQA once the learner has demonstrated the ability to meet all the outcomes. 

    ASSESSMENT CRITERION 5 
    5. Counsel the learner on future assessments, necessary learning and further qualifications. 

    SPECIFIC OUTCOME 7 
    Given a maintenance situation, describe the learner's role. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    1. Arrange or create an environment in which the learner can be fairly assessed against the outcomes. 
    ASSESSMENT CRITERION NOTES 
    This unit standard must be assessed in a realistic working environment or in the workplace. 

    ASSESSMENT CRITERION 2 
    2. Evaluate the learner's ability to meet the outcomes consistently. 
    ASSESSMENT CRITERION NOTES 
  • This unit can be assessed by a combination of observation, role-plays and questioning.
  • Questioning of different interrelationship procedures between slots and surveillance.
  • Questioning of different types of components.
  • Role-plays supplemented by questioning to cover layout. 
  • ASSESSMENT CRITERION RANGE 
    Situations: Jackpot verifications, player identity, disputes and unclaimed jackpots.
    Components: Payout mechanisms, reels, video, operational buttons and illuminations, meters, drop box, drop box door, tower light, currency acceptor, belly glass, paytable glass, card reader, EPROM's and MPU board.
    Layout: slots layout, camera positions, machine numbers and denominations.
     

    ASSESSMENT CRITERION 3 
    3. Provide specific feedback to the learner on assessments and the learner's ability to meet the outcomes. 

    ASSESSMENT CRITERION 4 
    4. Complete the declaration of competence and inform the appropriate ETQA once the learner has demonstrated the ability to meet all the outcomes. 

    ASSESSMENT CRITERION 5 
    5. Counsel the learner on future assessments, necessary learning and further qualifications. 

    SPECIFIC OUTCOME 8 
    Explain the impact on slots the business of not monitoring the operation correctly. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    1. Arrange or create an environment in which the learner can be fairly assessed against the outcomes. 
    ASSESSMENT CRITERION NOTES 
    This unit standard must be assessed in a realistic working environment or in the workplace. 

    ASSESSMENT CRITERION 2 
    2. Evaluate the learner's ability to meet the outcomes consistently. 
    ASSESSMENT CRITERION NOTES 
  • This unit can be assessed by a combination of observation, role-plays and questioning.
  • Questioning of different interrelationship procedures between slots and surveillance.
  • Questioning of different types of components.
  • Role-plays supplemented by questioning to cover layout. 
  • ASSESSMENT CRITERION RANGE 
    Situations: Jackpot verifications, player identity, disputes and unclaimed jackpots.
    Components: Payout mechanisms, reels, video, operational buttons and illuminations, meters, drop box, drop box door, tower light, currency acceptor, belly glass, paytable glass, card reader, EPROM's and MPU board.
    Layout: slots layout, camera positions, machine numbers and denominations.
     

    ASSESSMENT CRITERION 3 
    3. Provide specific feedback to the learner on assessments and the learner's ability to meet the outcomes. 

    ASSESSMENT CRITERION 4 
    4. Complete the declaration of competence and inform the appropriate ETQA once the learner has demonstrated the ability to meet all the outcomes. 

    ASSESSMENT CRITERION 5 
    5. Counsel the learner on future assessments, necessary learning and further qualifications. 

    SPECIFIC OUTCOME 9 
    Given a range of all slot machine components, identify each component and explain its purpose. 
    OUTCOME RANGE 
    Components: Payout mechanisms, reels, video, operational buttons and illuminations, meters, drop box, drop box door, tower light, currency acceptor, belly glass, paytable glass, card reader, EPROM's and MPU board. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    1. Arrange or create an environment in which the learner can be fairly assessed against the outcomes. 
    ASSESSMENT CRITERION NOTES 
    This unit standard must be assessed in a realistic working environment or in the workplace. 

    ASSESSMENT CRITERION 2 
    2. Evaluate the learner's ability to meet the outcomes consistently. 
    ASSESSMENT CRITERION NOTES 
  • This unit can be assessed by a combination of observation, role-plays and questioning.
  • Questioning of different interrelationship procedures between slots and surveillance.
  • Questioning of different types of components.
  • Role-plays supplemented by questioning to cover layout. 
  • ASSESSMENT CRITERION RANGE 
    Situations: Jackpot verifications, player identity, disputes and unclaimed jackpots.
    Components: Payout mechanisms, reels, video, operational buttons and illuminations, meters, drop box, drop box door, tower light, currency acceptor, belly glass, paytable glass, card reader, EPROM's and MPU board.
    Layout: slots layout, camera positions, machine numbers and denominations.
     

    ASSESSMENT CRITERION 3 
    3. Provide specific feedback to the learner on assessments and the learner's ability to meet the outcomes. 

    ASSESSMENT CRITERION 4 
    4. Complete the declaration of competence and inform the appropriate ETQA once the learner has demonstrated the ability to meet all the outcomes. 

    ASSESSMENT CRITERION 5 
    5. Counsel the learner on future assessments, necessary learning and further qualifications. 

    SPECIFIC OUTCOME 10 
    Interpret, monitor and verify gaming machine payouts as per company procedures. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    1. Arrange or create an environment in which the learner can be fairly assessed against the outcomes. 
    ASSESSMENT CRITERION NOTES 
    This unit standard must be assessed in a realistic working environment or in the workplace. 

    ASSESSMENT CRITERION 2 
    2. Evaluate the learner's ability to meet the outcomes consistently. 
    ASSESSMENT CRITERION NOTES 
  • This unit can be assessed by a combination of observation, role-plays and questioning.
  • Questioning of different interrelationship procedures between slots and surveillance.
  • Questioning of different types of components.
  • Role-plays supplemented by questioning to cover layout. 
  • ASSESSMENT CRITERION RANGE 
    Situations: Jackpot verifications, player identity, disputes and unclaimed jackpots.
    Components: Payout mechanisms, reels, video, operational buttons and illuminations, meters, drop box, drop box door, tower light, currency acceptor, belly glass, paytable glass, card reader, EPROM's and MPU board.
    Layout: slots layout, camera positions, machine numbers and denominations.
     

    ASSESSMENT CRITERION 3 
    3. Provide specific feedback to the learner on assessments and the learner's ability to meet the outcomes. 

    ASSESSMENT CRITERION 4 
    4. Complete the declaration of competence and inform the appropriate ETQA once the learner has demonstrated the ability to meet all the outcomes. 

    ASSESSMENT CRITERION 5 
    5. Counsel the learner on future assessments, necessary learning and further qualifications. 

    SPECIFIC OUTCOME 11 
    React to on line messages and alarms received in accordance with company procedures. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    1. Arrange or create an environment in which the learner can be fairly assessed against the outcomes. 
    ASSESSMENT CRITERION NOTES 
    This unit standard must be assessed in a realistic working environment or in the workplace. 

    ASSESSMENT CRITERION 2 
    2. Evaluate the learner's ability to meet the outcomes consistently. 
    ASSESSMENT CRITERION NOTES 
  • This unit can be assessed by a combination of observation, role-plays and questioning.
  • Questioning of different interrelationship procedures between slots and surveillance.
  • Questioning of different types of components.
  • Role-plays supplemented by questioning to cover layout. 
  • ASSESSMENT CRITERION RANGE 
    Situations: Jackpot verifications, player identity, disputes and unclaimed jackpots.
    Components: Payout mechanisms, reels, video, operational buttons and illuminations, meters, drop box, drop box door, tower light, currency acceptor, belly glass, paytable glass, card reader, EPROM's and MPU board.
    Layout: slots layout, camera positions, machine numbers and denominations.
     

    ASSESSMENT CRITERION 3 
    3. Provide specific feedback to the learner on assessments and the learner's ability to meet the outcomes. 

    ASSESSMENT CRITERION 4 
    4. Complete the declaration of competence and inform the appropriate ETQA once the learner has demonstrated the ability to meet all the outcomes. 

    ASSESSMENT CRITERION 5 
    5. Counsel the learner on future assessments, necessary learning and further qualifications. 

    SPECIFIC OUTCOME 12 
    Monitor staff and guest activity, identify and report irregularities. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    1. Arrange or create an environment in which the learner can be fairly assessed against the outcomes. 
    ASSESSMENT CRITERION NOTES 
    This unit standard must be assessed in a realistic working environment or in the workplace. 

    ASSESSMENT CRITERION 2 
    2. Evaluate the learner's ability to meet the outcomes consistently. 
    ASSESSMENT CRITERION NOTES 
  • This unit can be assessed by a combination of observation, role-plays and questioning.
  • Questioning of different interrelationship procedures between slots and surveillance.
  • Questioning of different types of components.
  • Role-plays supplemented by questioning to cover layout. 
  • ASSESSMENT CRITERION RANGE 
    Situations: Jackpot verifications, player identity, disputes and unclaimed jackpots.
    Components: Payout mechanisms, reels, video, operational buttons and illuminations, meters, drop box, drop box door, tower light, currency acceptor, belly glass, paytable glass, card reader, EPROM's and MPU board.
    Layout: slots layout, camera positions, machine numbers and denominations.
     

    ASSESSMENT CRITERION 3 
    3. Provide specific feedback to the learner on assessments and the learner's ability to meet the outcomes. 

    ASSESSMENT CRITERION 4 
    4. Complete the declaration of competence and inform the appropriate ETQA once the learner has demonstrated the ability to meet all the outcomes. 

    ASSESSMENT CRITERION 5 
    5. Counsel the learner on future assessments, necessary learning and further qualifications. 

    SPECIFIC OUTCOME 13 
    Monitor, report and record slots members of staff conducting gaming machine maintenance. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    1. Arrange or create an environment in which the learner can be fairly assessed against the outcomes. 
    ASSESSMENT CRITERION NOTES 
    This unit standard must be assessed in a realistic working environment or in the workplace. 

    ASSESSMENT CRITERION 2 
    2. Evaluate the learner's ability to meet the outcomes consistently. 
    ASSESSMENT CRITERION NOTES 
  • This unit can be assessed by a combination of observation, role-plays and questioning.
  • Questioning of different interrelationship procedures between slots and surveillance.
  • Questioning of different types of components.
  • Role-plays supplemented by questioning to cover layout. 
  • ASSESSMENT CRITERION RANGE 
    Situations: Jackpot verifications, player identity, disputes and unclaimed jackpots.
    Components: Payout mechanisms, reels, video, operational buttons and illuminations, meters, drop box, drop box door, tower light, currency acceptor, belly glass, paytable glass, card reader, EPROM's and MPU board.
    Layout: slots layout, camera positions, machine numbers and denominations.
     

    ASSESSMENT CRITERION 3 
    3. Provide specific feedback to the learner on assessments and the learner's ability to meet the outcomes. 

    ASSESSMENT CRITERION 4 
    4. Complete the declaration of competence and inform the appropriate ETQA once the learner has demonstrated the ability to meet all the outcomes. 

    ASSESSMENT CRITERION 5 
    5. Counsel the learner on future assessments, necessary learning and further qualifications. 

    SPECIFIC OUTCOME 14 
    Identify individually numbered gaming machines on the slots floor. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    1. Arrange or create an environment in which the learner can be fairly assessed against the outcomes. 
    ASSESSMENT CRITERION NOTES 
    This unit standard must be assessed in a realistic working environment or in the workplace. 

    ASSESSMENT CRITERION 2 
    2. Evaluate the learner's ability to meet the outcomes consistently. 
    ASSESSMENT CRITERION NOTES 
  • This unit can be assessed by a combination of observation, role-plays and questioning.
  • Questioning of different interrelationship procedures between slots and surveillance.
  • Questioning of different types of components.
  • Role-plays supplemented by questioning to cover layout. 
  • ASSESSMENT CRITERION RANGE 
    Situations: Jackpot verifications, player identity, disputes and unclaimed jackpots.
    Components: Payout mechanisms, reels, video, operational buttons and illuminations, meters, drop box, drop box door, tower light, currency acceptor, belly glass, paytable glass, card reader, EPROM's and MPU board.
    Layout: slots layout, camera positions, machine numbers and denominations.
     

    ASSESSMENT CRITERION 3 
    3. Provide specific feedback to the learner on assessments and the learner's ability to meet the outcomes. 

    ASSESSMENT CRITERION 4 
    4. Complete the declaration of competence and inform the appropriate ETQA once the learner has demonstrated the ability to meet all the outcomes. 

    ASSESSMENT CRITERION 5 
    5. Counsel the learner on future assessments, necessary learning and further qualifications. 

    SPECIFIC OUTCOME 15 
    Identify the different components of a slot machine. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    1. Arrange or create an environment in which the learner can be fairly assessed against the outcomes. 
    ASSESSMENT CRITERION NOTES 
    This unit standard must be assessed in a realistic working environment or in the workplace. 

    ASSESSMENT CRITERION 2 
    2. Evaluate the learner's ability to meet the outcomes consistently. 
    ASSESSMENT CRITERION NOTES 
  • This unit can be assessed by a combination of observation, role-plays and questioning.
  • Questioning of different interrelationship procedures between slots and surveillance.
  • Questioning of different types of components.
  • Role-plays supplemented by questioning to cover layout. 
  • ASSESSMENT CRITERION RANGE 
    Situations: Jackpot verifications, player identity, disputes and unclaimed jackpots.
    Components: Payout mechanisms, reels, video, operational buttons and illuminations, meters, drop box, drop box door, tower light, currency acceptor, belly glass, paytable glass, card reader, EPROM's and MPU board.
    Layout: slots layout, camera positions, machine numbers and denominations.
     

    ASSESSMENT CRITERION 3 
    3. Provide specific feedback to the learner on assessments and the learner's ability to meet the outcomes. 

    ASSESSMENT CRITERION 4 
    4. Complete the declaration of competence and inform the appropriate ETQA once the learner has demonstrated the ability to meet all the outcomes. 

    ASSESSMENT CRITERION 5 
    5. Counsel the learner on future assessments, necessary learning and further qualifications. 

    SPECIFIC OUTCOME 16 
    Given specific changes, suggest ways in which performance could be adapted. 
    OUTCOME RANGE 
    Changes: sizes, layout of casino, technology or equipment. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    1. Arrange or create an environment in which the learner can be fairly assessed against the outcomes. 
    ASSESSMENT CRITERION NOTES 
    This unit standard must be assessed in a realistic working environment or in the workplace. 

    ASSESSMENT CRITERION 2 
    2. Evaluate the learner's ability to meet the outcomes consistently. 
    ASSESSMENT CRITERION NOTES 
  • This unit can be assessed by a combination of observation, role-plays and questioning.
  • Questioning of different interrelationship procedures between slots and surveillance.
  • Questioning of different types of components.
  • Role-plays supplemented by questioning to cover layout. 
  • ASSESSMENT CRITERION RANGE 
    Situations: Jackpot verifications, player identity, disputes and unclaimed jackpots.
    Components: Payout mechanisms, reels, video, operational buttons and illuminations, meters, drop box, drop box door, tower light, currency acceptor, belly glass, paytable glass, card reader, EPROM's and MPU board.
    Layout: slots layout, camera positions, machine numbers and denominations.
     

    ASSESSMENT CRITERION 3 
    3. Provide specific feedback to the learner on assessments and the learner's ability to meet the outcomes. 

    ASSESSMENT CRITERION 4 
    4. Complete the declaration of competence and inform the appropriate ETQA once the learner has demonstrated the ability to meet all the outcomes. 

    ASSESSMENT CRITERION 5 
    5. Counsel the learner on future assessments, necessary learning and further qualifications. 

    SPECIFIC OUTCOME 17 
    Given different types of slot machines, describe how performance would be adapted. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    1. Arrange or create an environment in which the learner can be fairly assessed against the outcomes. 
    ASSESSMENT CRITERION NOTES 
    This unit standard must be assessed in a realistic working environment or in the workplace. 

    ASSESSMENT CRITERION 2 
    2. Evaluate the learner's ability to meet the outcomes consistently. 
    ASSESSMENT CRITERION NOTES 
  • This unit can be assessed by a combination of observation, role-plays and questioning.
  • Questioning of different interrelationship procedures between slots and surveillance.
  • Questioning of different types of components.
  • Role-plays supplemented by questioning to cover layout. 
  • ASSESSMENT CRITERION RANGE 
    Situations: Jackpot verifications, player identity, disputes and unclaimed jackpots.
    Components: Payout mechanisms, reels, video, operational buttons and illuminations, meters, drop box, drop box door, tower light, currency acceptor, belly glass, paytable glass, card reader, EPROM's and MPU board.
    Layout: slots layout, camera positions, machine numbers and denominations.
     

    ASSESSMENT CRITERION 3 
    3. Provide specific feedback to the learner on assessments and the learner's ability to meet the outcomes. 

    ASSESSMENT CRITERION 4 
    4. Complete the declaration of competence and inform the appropriate ETQA once the learner has demonstrated the ability to meet all the outcomes. 

    ASSESSMENT CRITERION 5 
    5. Counsel the learner on future assessments, necessary learning and further qualifications. 


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
    1. Anyone assessing a learner against this unit standard must be registered as an assessor with the relevant ETQA.
    2. Any institution offering learning that will enable achievement of this unit standard must be registered with the FE/HE Registrar.
    3. Any institution wishing to receive skill development grants must be accredited with the relevant ETQA. Such an institution will also be registered with the relevant SETA.
    4. Moderation of assessment will be done by the relevant ETQA at its discretion. 

    UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
    Essential embedded knowledge is dealt with under the outcomes section where "demonstrated knowledge and understanding" is required. 


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO COLLECTING 
    Collect, analyse and evaluate information - relates to the following specific outcomes:
  • Interpret, monitor and verify gaming machine payouts as per company procedures.
  • React to on line messages and alarms received in accordance with company procedures.
  • Monitor staff and guest activity, identify and report irregularities.
  • Monitor, report and record slots members of staff conducting gaming machine maintenance.
  • Identify individually numbered gaming machines on the slots floor.
  • Identify the different components of a slot machine. 

  • UNIT STANDARD NOTES 
    This unit standard has been replaced by unit standard 258061, which is "Monitor gaming operations", Level 3, 12 credits.

    Recommendations and Exemplars for the design of:

    Learning / Curriculum
  • Learning should identify different machines and floor layout through utilisation of CCTV system.
  • The learner should assist in handling disputes through the utilisation of CCTV system
  • The learning should include practice with all available types of slot machines until the candidate can identify the machine, the components and purpose as per the range.

    Performance Systems
  • Ongoing measurement of the learner's ability to meet this standard is recommended.
  • A new employee should be able to achieve this unit within 3 months of being trained. 

  • QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Core  14121   National Certificate: Gaming (Surveillance Operations)  Level 3  NQF Level 03  Passed the End Date -
    Status was "Reregistered" 
    2008-09-17  Was CATHSSETA until Last Date for Achievement 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    NONE 



    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.