SAQA All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD: 

Operating computer systems 
SAQA US ID UNIT STANDARD TITLE
7996  Operating computer systems 
ORIGINATOR
SGB Transport and Logistics Operations 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 11 - Services Transport, Operations and Logistics 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular  Level 3  NQF Level 03 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Reregistered  2018-07-01  2023-06-30  SAQA 06120/18 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2024-06-30   2027-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard does not replace any other unit standard and is not replaced by any other unit standard. 

PURPOSE OF THE UNIT STANDARD 
A learner accredited with this standard will be able to demonstrate the ability to apply an understanding of basic computer operations to a range of computer packages for the successful completion and presentation of work-place documentation. 

LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
NQF 1 or General Education and Training Certificate. 

UNIT STANDARD RANGE 
Computer systems envisaged by this standard include hardware and software designed to be used in the workplace, encompassing the appropriate operating system (e.g. MS Windows 98), computer package (e.g. MS Office, Lotus Smart Suite) and electronic communication tools (e.g. MS Mail), where the learner is able to competently implement appropriate responses to largely familiar problems based on limited discretion and judgement but where he/she has significant responsibility for the quantity and quality of output. 

Specific Outcomes and Assessment Criteria: 

SPECIFIC OUTCOME 1 
Successfully identify, initiate and perform the appropriate steps in order to access information. 
OUTCOME NOTES 
Successfully identify, initiate and perform the appropriate steps in order to access information and navigate within an appropriate/defined computer-based system (identified as being appropriate for the defined task), in order to complete a required task within an agreed timeframe. 

ASSESSMENT CRITERIA
 

ASSESSMENT CRITERION 1 
1. Produce outputs which correctly reflect the required result with respect to accuracy, presentation content and timeliness, and are performed efficiently. 

ASSESSMENT CRITERION 2 
2. Use workplace colloquial and technical language and communication technologies in the workplace context. 

ASSESSMENT CRITERION 3 
3. Set up and shut down computer equipment (e.g. shut down procedures for software applications are followed). 

ASSESSMENT CRITERION 4 
4. Select and operate software appropriate to the task from a defined range of software options including electronic communication tools. 

ASSESSMENT CRITERION 5 
5. Demonstrate ability to follow safe working and security procedures pertaining to the utilisation of computer equipment and data management respectively. 

ASSESSMENT CRITERION 6 
6. Demonstrate appropriate responses to routine errors and violation messages to overcome the problem. 

ASSESSMENT CRITERION 7 
7. Identify and demonstrate effective use of hardware (e.g. mouse speed, keyboard skills) components relative to task at hand within a predetermined operating environment and within a selected computer system. 

ASSESSMENT CRITERION 8 
8. Demonstrate the sequence of events required for the effective operation of specific software packages and elementary integration of data across compatible programs (e.g. moving of table from Excel in Microsoft Word). 

ASSESSMENT CRITERION 9 
9. Suggest improvements to office environment (e.g. work station equipment is adjusted to meet ergonomic requirements), giving cognisance to advanced technology and health requirements. 

SPECIFIC OUTCOME 2 
Identify and select the appropriate computer system process. 
OUTCOME NOTES 
Identify and select the appropriate computer system process (inputs and actions) to reflect a required physical operation being recorded, performed or produced (e.g. recording storage allocation of freight, printing a document, accessing information from a computerised inventory management system). 

ASSESSMENT CRITERIA
 

ASSESSMENT CRITERION 1 
1. Produce outputs which correctly reflect the required result with respect to accuracy, presentation content and timeliness, and are performed efficiently. 

ASSESSMENT CRITERION 2 
2. Use workplace colloquial and technical language and communication technologies in the workplace context. 

ASSESSMENT CRITERION 3 
3. Set up and shut down computer equipment (e.g. shut down procedures for software applications are followed). 

ASSESSMENT CRITERION 4 
4. Select and operate software appropriate to the task from a defined range of software options including electronic communication tools. 

ASSESSMENT CRITERION 5 
5. Demonstrate ability to follow safe working and security procedures pertaining to the utilisation of computer equipment and data management respectively. 

ASSESSMENT CRITERION 6 
6. Demonstrate appropriate responses to routine errors and violation messages to overcome the problem. 

ASSESSMENT CRITERION 7 
7. Identify and demonstrate effective use of hardware (e.g. mouse speed, keyboard skills) components relative to task at hand within a predetermined operating environment and within a selected computer system. 

ASSESSMENT CRITERION 8 
8. Demonstrate the sequence of events required for the effective operation of specific software packages and elementary integration of data across compatible programs (e.g. moving of table from Excel in Microsoft Word). 

ASSESSMENT CRITERION 9 
9. Suggest improvements to office environment (e.g. work station equipment is adjusted to meet ergonomic requirements), giving cognisance to advanced technology and health requirements. 

SPECIFIC OUTCOME 3 
Access data and integrate the data across compatible computer programs. 
OUTCOME NOTES 
Access data and integrate the data across compatible computer programs within a specific computer system (e.g. via Internet between Word and Excel). 

ASSESSMENT CRITERIA
 

ASSESSMENT CRITERION 1 
1. Produce outputs which correctly reflect the required result with respect to accuracy, presentation content and timeliness, and are performed efficiently. 

ASSESSMENT CRITERION 2 
2. Use workplace colloquial and technical language and communication technologies in the workplace context. 

ASSESSMENT CRITERION 3 
3. Set up and shut down computer equipment (e.g. shut down procedures for software applications are followed). 

ASSESSMENT CRITERION 4 
4. Select and operate software appropriate to the task from a defined range of software options including electronic communication tools. 

ASSESSMENT CRITERION 5 
5. Demonstrate ability to follow safe working and security procedures pertaining to the utilisation of computer equipment and data management respectively. 

ASSESSMENT CRITERION 6 
6. Demonstrate appropriate responses to routine errors and violation messages to overcome the problem. 

ASSESSMENT CRITERION 7 
7. Identify and demonstrate effective use of hardware (e.g. mouse speed, keyboard skills) components relative to task at hand within a predetermined operating environment and within a selected computer system. 

ASSESSMENT CRITERION 8 
8. Demonstrate the sequence of events required for the effective operation of specific software packages and elementary integration of data across compatible programs (e.g. moving of table from Excel in Microsoft Word). 

ASSESSMENT CRITERION 9 
9. Suggest improvements to office environment (e.g. work station equipment is adjusted to meet ergonomic requirements), giving cognisance to advanced technology and health requirements. 

SPECIFIC OUTCOME 4 
Take appropriate action to ensure the security and integrity of data. 
OUTCOME NOTES 
Take appropriate action to ensure the security and integrity of data (e.g. daily backups, password protection, anti-virus checks within workplace policies and guidelines) taking cognisance of organisational security procedures. 

ASSESSMENT CRITERIA
 

ASSESSMENT CRITERION 1 
1. Produce outputs which correctly reflect the required result with respect to accuracy, presentation content and timeliness, and are performed efficiently. 

ASSESSMENT CRITERION 2 
2. Use workplace colloquial and technical language and communication technologies in the workplace context. 

ASSESSMENT CRITERION 3 
3. Set up and shut down computer equipment (e.g. shut down procedures for software applications are followed). 

ASSESSMENT CRITERION 4 
4. Select and operate software appropriate to the task from a defined range of software options including electronic communication tools. 

ASSESSMENT CRITERION 5 
5. Demonstrate ability to follow safe working and security procedures pertaining to the utilisation of computer equipment and data management respectively. 

ASSESSMENT CRITERION 6 
6. Demonstrate appropriate responses to routine errors and violation messages to overcome the problem. 

ASSESSMENT CRITERION 7 
7. Identify and demonstrate effective use of hardware (e.g. mouse speed, keyboard skills) components relative to task at hand within a predetermined operating environment and within a selected computer system. 

ASSESSMENT CRITERION 8 
8. Demonstrate the sequence of events required for the effective operation of specific software packages and elementary integration of data across compatible programs (e.g. moving of table from Excel in Microsoft Word). 

ASSESSMENT CRITERION 9 
9. Suggest improvements to office environment (e.g. work station equipment is adjusted to meet ergonomic requirements), giving cognisance to advanced technology and health requirements. 


UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
1. Anyone assessing a learner against this unit standard must be registered as an assessor with the relevant ETQA.

2. Any institution offering learning that will enable achievement of this unit standard must be accredited by the Freight Handling Chamber of the Transport SETA and/or relevant ETQA.

3. Moderation of assessment will be done by the relevant ETQA at its discretion. 

UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
The learners can understand, explain and apply:

1. The purposes of, and processes incorporated in (specific) computer systems.

2. General safety precautions and procedures with respect to computer equipment and storage media and their use (e.g. posture, work station ergonomics, electrical fittings).

3. Routine error and violation messages and the corrective action to resolve the problem.

4. Basic network concepts and data management from an end user perspective.

5. Basic computer terminology (e.g. files, enter, discs etc) and concepts associated with them (e.g. save, edit, etc).

6. The function of the hardware components of a computer system.

7. Where to locate sources of information required by the user (e.g. new technologies, error resolution, help tools). 


Critical Cross-field Outcomes (CCFO): 

UNIT STANDARD CCFO IDENTIFYING 
Identify and solve problems by demonstrating initiative in taking precautionary steps to prevent damage to equipment and data (e.g. ensure sufficient storage space, saving regularly). 

UNIT STANDARD CCFO WORKING 
Work effectively with others and in teams by demonstrating initiative in willingly assisting others in computer system problem solving by utilising computer skills acquired. 

UNIT STANDARD CCFO SCIENCE 
Utilise technology by applying basic computer skills to organisational/industry systems and personal computer applications (home, internet banking). 

UNIT STANDARD CCFO DEMONSTRATING 
Demonstrate initiative by showing an awareness of advances in technology to improve work processes and productivity. 

UNIT STANDARD CCFO CONTRIBUTING 
Facilitate self development by showing initiative in utilising computer skills (e.g. CBT courses). 

REREGISTRATION HISTORY 
As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. 

UNIT STANDARD NOTES 
1. Competency in relevant industry and/or organisational specific computer systems (SAP R3, BAAN), will be provided by organisational level providers.

2. Hand-eye co-ordination may need to be tested prior to embarking on this standard. 

QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
  ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
Core  57831   National Certificate: Freight Handling  Level 3  NQF Level 03  Reregistered  2023-06-30  TETA 
Fundamental  14574   National Certificate: Freight Handling  Level 3  NQF Level 03  Passed the End Date -
Status was "Reregistered" 
2006-12-03  TETA 
Elective  49489   Further Education and Training Certificate: Road Transport Management in the Public Sector  Level 4  NQF Level 04  Reregistered  2023-06-30  TETA 


PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
 
1. Africa Training Centre 
2. Aldabri 106 Institute for Quality Pty Ltd 
3. Andebe Training and Skills Development 
4. BPL Academy 
5. College of Production Technology 
6. DQ Staffing Solutions 
7. EDU - FLEET 
8. Global Maritime Legal Solutions Pty Ltd 
9. Greystones Cargo Systems 
10. Imperial Logistics & Transport A Div Of Imper 
11. Innovative Shared Services 
12. Learning Exchange Pty (Ltd) 
13. Makwedeng Training 
14. NOSA LOGISTICS PTY LTD 
15. Nowethu Learning Institute cc 
16. P and R Development and Training (Pty) Ltd 
17. Production Management Institute (PMI) 
18. RICHARDS BAY COAL TEMINAL COMPANY LIMITED (Legacy) 
19. SA Maritime School and Transport College 
20. School of Shipping 
21. SECTOR EDUCATION AND SKILLS TAINING ORGANISATION(SESTO) 
22. Shipping and Transport College 
23. SPINA Consultancy cc Cape Town 
24. TIESPRO (Pty) Ltd 
25. Training Force 



All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.