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SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD: 

Administer a freight logistics office 
SAQA US ID UNIT STANDARD TITLE
8050  Administer a freight logistics office 
ORIGINATOR
SGB Transport and Logistics Operations 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 11 - Services Transport, Operations and Logistics 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular  Level 5  Level TBA: Pre-2009 was L5 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Reregistered  2018-07-01  2023-06-30  SAQA 06120/18 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2024-06-30   2027-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard does not replace any other unit standard and is not replaced by any other unit standard. 

PURPOSE OF THE UNIT STANDARD 
A learner accredited with this standard will be able to provide quality service to the customer and efficiency of practice within the Freight Logistics environment. 

LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
  • Mathematical Literacy at NQF Level 4.
  • Communication at NQF Level 4.
  • Communication - Second Language at NQF Level 3. 

  • UNIT STANDARD RANGE 
    This standard is applicable to administration of a freight handling logistics office for the storage, handling and distribution of air, sea, road and rail freight. The candidate will deal with a variety of routine and non-routine situations, and be able to determine appropriate methods and procedures in response to a range of concrete problems with some theoretical elements. The candidate has full responsibility for the nature, quantity and quality of output, and possible responsibilities for the achievement of group output. 

    Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Implement the principles of costing. 
    OUTCOME NOTES 
    Implement the principles of costing to inventory levels, distribution methods and handling techniques in a competitive environment for the creation of cost effective customer service. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    1. Select the most appropriate communication technology to achieve the desired logistics outcome. 

    ASSESSMENT CRITERION 2 
    2. Produce a quote/proposal/report on the cost/fee structure for storage, handling, distribution and core of freight. 

    ASSESSMENT CRITERION 3 
    3. Critically analyse own and competitors logistics capability/performance given specific relevant data. 

    ASSESSMENT CRITERION 4 
    4. Suggest/discuss risk management options in given scenarios. 

    ASSESSMENT CRITERION 5 
    5. Explain requirements for compliance with statutory legislation applicable to specific industry. 

    ASSESSMENT CRITERION 6 
    6. Justify actions taken in response to conflict situations in line with disciplinary codes, current labour practice and conflict management strategies. 

    SPECIFIC OUTCOME 2 
    Plan and co-ordinate office administration systems and procedures. 
    OUTCOME NOTES 
    Plan and co-ordinate office administration systems and procedures and implementing statutory and quality requirements such as OHS Act, NOSA and ISO requirements. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    1. Select the most appropriate communication technology to achieve the desired logistics outcome. 

    ASSESSMENT CRITERION 2 
    2. Produce a quote/proposal/report on the cost/fee structure for storage, handling, distribution and core of freight. 

    ASSESSMENT CRITERION 3 
    3. Critically analyse own and competitors logistics capability/performance given specific relevant data. 

    ASSESSMENT CRITERION 4 
    4. Suggest/discuss risk management options in given scenarios. 

    ASSESSMENT CRITERION 5 
    5. Explain requirements for compliance with statutory legislation applicable to specific industry. 

    ASSESSMENT CRITERION 6 
    6. Justify actions taken in response to conflict situations in line with disciplinary codes, current labour practice and conflict management strategies. 


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
    1. Anyone assessing a learner against this unit standard must be registered as an assessor with the relevant ETQA.

    2. Any institution offering learning that will enable achievement of this unit standard must be registered with the FE/HE Registrar and the programs offered by this institution must be accredited with the relevant ETQA.

    3. Moderation of assessment will be done by the relevant ETQA at its discretion. 

    UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
    The learner can understand, explain and apply:

    1. Available technology and its applicability to freight logistics.

    2. Forecasting techniques and basic management accounting principles including generally accepted accounting procedures.

    3. Logistics principles and available distribution infrastructure.

    4. Principles of risk management and local and international freight insurance.

    5. Generally accepted office administration practice and ergonomics.

    6. Statutory requirements such as OHS, NOSA and ISO standards and a knowledge of how to source information.

    7. Disciplinary code and labour act and industrial relations procedures.

    8. Demonstrate the ability to integrate and direct the various role players in freight logistics e.g. suppliers, freight forwarders, customs, warehouse operators, distribution providers and customers.

    9. Recognise shortcomings in office administration documentation processes and freight handling systems and demonstrate the ability to improve them. 


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO IDENTIFYING 
    Identify and solve problems by demonstrating initiative in selecting, applying and administering logistical solutions based on information, resources and technology available.

    Identify and solve problems with respect to the loss, damage, misrouting or delay of freight in accordance with statutory and company risk management policies and procedures. 

    UNIT STANDARD CCFO WORKING 
    Work efficiently with others and in teams by applying inter-personal management principles and skills in respect of internal and external customers to ensure world class service. 

    UNIT STANDARD CCFO COLLECTING 
    Collect, analyse, organise and critically evaluate documentation processes and systems to maintain optimal resource utilisation, logistical efficiency and customer service to enhance competitiveness and profitability. 

    UNIT STANDARD CCFO DEMONSTRATING 
    Demonstrate and understand risk management systems in freight logistics environment.

    Demonstrate an understanding of information technology for the effective and efficient administration of logistics operations and communication with customers and service providers. 

    REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. 

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Core  14590   National Diploma: Freight Handling Logistics  Level 5  Level TBA: Pre-2009 was L5  Passed the End Date -
    Status was "Reregistered" 
    2007-06-14  Was TETA until Last Date for Achievement 
    Elective  58330   National Certificate: Pipeline Operations  Level 5  Level TBA: Pre-2009 was L5  Reregistered  2023-06-30  TETA 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    1. Makwedeng Training 



    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.