SAQA All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD: 

Manage and implement quality assurance systems 
SAQA US ID UNIT STANDARD TITLE
8054  Manage and implement quality assurance systems 
ORIGINATOR
SGB Transport and Logistics Operations 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 11 - Services Transport, Operations and Logistics 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular  Level 4  NQF Level 04 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Reregistered  2018-07-01  2023-06-30  SAQA 06120/18 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2024-06-30   2027-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard does not replace any other unit standard and is not replaced by any other unit standard. 

PURPOSE OF THE UNIT STANDARD 
A learner accredited with this standard will be able to demonstrate competence in designing and implementing an appropriate quality management system and ensuring that freight operations are conducted in accordance with the principles, processes and procedures used in a quality assurance system. 

LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
  • ISO 9002 Audit Training. 

  • UNIT STANDARD RANGE 
    The applied competence expressed in this standard cover a variety of familiar and unfamiliar processes requiring a range of innovative responses based on informed judgement by the learner, who has responsibility for the implementation and standard of the quality assurance system and the quality of freight handling logistics. 

    Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Select the most appropriate quality assurance methodology. 
    OUTCOME NOTES 
    Select the most appropriate quality assurance methodology, giving cognisance to industry, national and international standards. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    1. Demonstrate the ability to design, develop and maintain a quality assurance system by producing evidence. 

    ASSESSMENT CRITERION 2 
    2. Evaluate and discuss the impact of poor quality (systems) on business competitiveness. 

    ASSESSMENT CRITERION 3 
    3. Develop plans and processes to implement quality assurance systems incorporating consultation with stakeholders (e.g. marketing, labour, internal and external clients) and training of all personnel involved. 

    ASSESSMENT CRITERION 4 
    4. Apply the administrative requirements of quality assurance systems. 

    SPECIFIC OUTCOME 2 
    Design and develop policies and procedures which constitute the quality management/assurance system. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    1. Demonstrate the ability to design, develop and maintain a quality assurance system by producing evidence. 

    ASSESSMENT CRITERION 2 
    2. Evaluate and discuss the impact of poor quality (systems) on business competitiveness. 

    ASSESSMENT CRITERION 3 
    3. Develop plans and processes to implement quality assurance systems incorporating consultation with stakeholders (e.g. marketing, labour, internal and external clients) and training of all personnel involved. 

    ASSESSMENT CRITERION 4 
    4. Apply the administrative requirements of quality assurance systems. 

    SPECIFIC OUTCOME 3 
    Implement appropriate steps to ensure participation and support of the system. 
    OUTCOME NOTES 
    Implement appropriate steps to ensure participation and support of the system through effective communication and training. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    1. Demonstrate the ability to design, develop and maintain a quality assurance system by producing evidence. 

    ASSESSMENT CRITERION 2 
    2. Evaluate and discuss the impact of poor quality (systems) on business competitiveness. 

    ASSESSMENT CRITERION 3 
    3. Develop plans and processes to implement quality assurance systems incorporating consultation with stakeholders (e.g. marketing, labour, internal and external clients) and training of all personnel involved. 

    ASSESSMENT CRITERION 4 
    4. Apply the administrative requirements of quality assurance systems. 

    SPECIFIC OUTCOME 4 
    Evaluate and Monitor the system and make amendments to ensure continual improvement. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    1. Demonstrate the ability to design, develop and maintain a quality assurance system by producing evidence. 

    ASSESSMENT CRITERION 2 
    2. Evaluate and discuss the impact of poor quality (systems) on business competitiveness, under simulated conditions. 

    ASSESSMENT CRITERION 3 
    3. Develop plans and processes to implement quality assurance systems incorporating consultation with stakeholders (e.g. marketing, labour, internal and external clients) and training of all personnel involved. 

    ASSESSMENT CRITERION 4 
    4. Apply the administrative requirements of quality assurance systems. 


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
    1. Anyone assessing a learner against this unit standard must be registered as an assessor with the relevant ETQA.

    2. Any institution offering learning that will enable achievement of this unit standard must be registered with the FET/HET Registrar and the programs offered by this institution must be accredited with the relevant ETQA.

    3. Moderation of assessment will be done by the relevant ETQA at its discretion. 

    UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
    The learner can understand, explain and apply:

    1. The need for quality assurance.

    2. Sources of information regarding quality assurance systems (e.g. SABS).

    3. The impact on competitive advantage of non-compliance to generally accepted quality standards (e.g. ISO).

    4. Quality management principles.

    5. The roles of all stakeholders and the need for their full participation in the process. 


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO IDENTIFYING 
    Identify potential problems and take appropriate corrective action. 

    UNIT STANDARD CCFO SCIENCE 
    Use science and technology to align with international trends. 

    UNIT STANDARD CCFO DEMONSTRATING 
    Demonstrate an understanding that the world is a set of related systems by structuring an all inclusive quality system covering all operations within the business enterprise (e.g. financial, operating, production etc). 

    UNIT STANDARD CCFO CONTRIBUTING 
    Promote personal development by implementing a holistic approach to the communication, training and implementation procedures adopted. 

    REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. 

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Core  14590   National Diploma: Freight Handling Logistics  Level 5  Level TBA: Pre-2009 was L5  Passed the End Date -
    Status was "Reregistered" 
    2007-06-14  Was TETA until Last Date for Achievement 
    Elective  49489   Further Education and Training Certificate: Road Transport Management in the Public Sector  Level 4  NQF Level 04  Reregistered  2023-06-30  TETA 
    Elective  58330   National Certificate: Pipeline Operations  Level 5  Level TBA: Pre-2009 was L5  Reregistered  2023-06-30  TETA 
    Elective  59256   National Diploma: Flight Dispatch  Level 5  NQF Level 05  Passed the End Date -
    Status was "Reregistered" 
    2016-12-31  TETA 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    1. Makwedeng Training 
    2. Nelson Mandela University 
    3. Phephani Learnerships cc 



    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.