SAQA All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD THAT HAS PASSED THE END DATE: 

Managing merchandise policy 
SAQA US ID UNIT STANDARD TITLE
8282  Managing merchandise policy 
ORIGINATOR
SGB Retail and Wholesale 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 11 - Services Wholesale and Retail 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular  Level 5  Level TBA: Pre-2009 was L5  30 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Passed the End Date -
Status was "Reregistered" 
2003-12-03  2006-12-03  SAQA 1351/03 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2007-12-03   2010-12-03  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard does not replace any other unit standard and is not replaced by any other unit standard. 

PURPOSE OF THE UNIT STANDARD 
This is a core unit standard towards the qualification of National Diploma in Retail/Wholesale Product and Service Management at NQF 5. It is designed to assist S.A. retailers to become globally competitive through these transformative standards. It will also assist in increasing individuals operational mobility through the creation of comparable skills 

LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
Merchandising skills to the equivalent of NQF 4. Verbal and written English Communication to the equivalent of NQF 4. Basic research and analysis techniques 

UNIT STANDARD RANGE 
  • Techniques for monitoring market share including competitor analyses, economic indicators, consumer profiles, local and international marketing trends,?

    Logistical and distribution processes including buying, receiving, packing and distributing merchandise, promotional packaging, stock security, warehousing stocks?

    Financial controls including budgets, stock inventories, sales targets, inter-departmental expenses, profit margins 

  • Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    The demonstrated ability to make decisions and consider options when: 
    OUTCOME NOTES 
  • Designing and implementing short and long term merchandising strategies using a range of techniques for monitoring market share of retail/wholesale outlets?

    Controlling a range of logistical and distribution processes ensuring alignment with merchandising standards for retail/wholesale outlets?

    Planning, implementing and monitoring a range of financial controls for maintaining profitability of merchandise flow in wholesale/retail outlets?

    Establishing and maintaining supplier relationships for expanding negotiating opportunities for retail/wholesale outlets?

    Reseaching and analysing local and international trends for identifying product lines and promotional opportunities for retail/wholesale outlets 

  • ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    The demonstrated ability to make decisions and consider options when: 
    ASSESSMENT CRITERION NOTES 
  • Designing and implementing short and long term merchandising strategies using a range of techniques for monitoring market share of retail/wholesale outlets?

    Controlling a range of logistical and distribution processes ensuring alignment with merchandising standards for retail/wholesale outlets?

    Planning, implementing and monitoring a range of financial controls for maintaining profitability of merchandise flow in wholesale/retail outlets?

    Establishing and maintaining supplier relationships for expanding negotiating opportunities for retail/wholesale outlets?

    Reseaching and analysing local and international trends for identifying product lines and promotional opportunities for retail/wholesale outlets 


  • UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
    Providers will be accredited against this standard by the Retail and Wholesale SETA in its ETQA role. Moderation will be provided by the HEQC 

    UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
    The demonstrated understanding of:?

    Organisational vision and long-term merchandising and promotional strategies?

    Organisational procedures regulating merchandising costs and expenditure?

    Organisational procedures for buying, receiving and distributing merchandise?

    Organisational merchandising standards? National/Regional/Local organisational management and staffing structures? Suppliers of merchandise and related services?

    Techniques for researching and analysing local and international marketing trends?

    In-depth knowledge of retail/wholesale industry and merchandise flow processes? Competitive merchandising strategies and standards?

    Negotiating and customer relations techniques 


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO IDENTIFYING 
  • Identify and solve problems when monitoring expenditure against budgets/cash flow projections so that effective measures can be implemented to realign stock movement within profit margin expectations for stockholdings of merchandise 

  • UNIT STANDARD CCFO WORKING 
  • Work effectively with others as a team when planning, mobilising and monitoring logistical operations so that all teams work as one towards achieving standards set for quality of product and customer service delivery 

  • UNIT STANDARD CCFO ORGANISING 
  • Organise oneself and ones activities when establishing and maintaining relationships with merchandise suppliers so that there is ongoing awareness of negotiating opportunities or problems that could affect future merchandising operations 

  • UNIT STANDARD CCFO COLLECTING 
  • Collect, organise, analyse and critically evaluate information when conducting market analyses so that current local and international marketing trends and economic indicators form the basis for developing and/or monitoring merchandising strategies 

  • UNIT STANDARD CCFO COMMUNICATING 
  • Demonstrate the world as a set of related systems where ongoing evaluation of external and internal factors influencing merchandise flow is vital to maintaining the fine balance between consumer and organisational expectations in a constantly changing economy 

  • UNIT STANDARD ASSESSOR CRITERIA 
    The ability to produce all of the following evidence:This evidence will be evaluated by a registered retail assessor
  • Develop a long-term merchandising and promotional strategy from a given retail/wholesale outlet case study

    ?Demonstrate procedures for monitoring merchandise flow costs and expenditure?

    Perform techniques for monitoring and evaluating the success of short and long-term merchandising strategies
  • Demonstrate techniques for planning and mobilising logistical and distribution processes relating to flow of merchandise?

    Produce evidence of merchandising standards implemented to uplift quality and customer service to world-class standards 

  • QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Core  14852   National Diploma: Agri Sales and Service Management  Level 5  NQF Level 05  Reregistered  2023-06-30  AgriSETA 
    Core  13720   National Diploma: Retail and Wholesale, Product and Service Management Technology  Level 5  NQF Level 05  Passed the End Date -
    Status was "Reregistered" 
    2012-06-30  W&RSETA 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    NONE 



    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.