SAQA All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD: 

Develop and use keyboard skills to enter text 
SAQA US ID UNIT STANDARD TITLE
9357  Develop and use keyboard skills to enter text 
ORIGINATOR
SGB Computer Sciences and Information Systems 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
MICTS - Media, Information and Communication Technologies Sector Education and Training Authority 
FIELD SUBFIELD
Field 10 - Physical, Mathematical, Computer and Life Sciences Information Technology and Computer Sciences 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular-Fundamental  Level 1  NQF Level 01 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Reregistered  2015-07-01  2018-06-30  SAQA 10105/14 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2019-06-30   2022-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard does not replace any other unit standard and is not replaced by any other unit standard. 

PURPOSE OF THE UNIT STANDARD 
Purpose People credited with this unit standard are able to use keyboard techniques to key in alpha and numeric text, symbols, and special characters, using a standard alpha-numerical keyboard; identify and remedy technique errors;
apply keyboard techniques and ergonomic practices to avoid overuse injuries; and produce sentences and paragraphs containing alpha and numeric text, symbols and special characters. 

LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
The credit value of this unit standard is calculated assuming a person is competent in:
  • Communication skills at least at General Education and Training (GET) level. 

  • Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Develop keyboard techniques to key-in alpha and numeric text, symbols,and special characters. 
    OUTCOME NOTES 
    Develop keyboard techniques to key-in alpha and numeric text, symbols, and special characters, using a standard alpha-numeric keyboard. 
    OUTCOME RANGE 
    Forearm, wrist, hand and fingers, posture, location of guide keys, automatic response to key location, use of fingering pathways and key striking motion for keyboard used. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    Text entry settings established for line spacing, font size, and page margins are consistent with information provided and output required. 

    ASSESSMENT CRITERION 2 
    Text entry functions are identified and used to produce output in accordance with information provided and output required. 
    ASSESSMENT CRITERION RANGE 
    Entry functions may include but are not limited to - shift, caps lock, enter, space bar, backspace, tab, cursor keys, delete, insert, over type; evidence is required for six entry functions.
     

    ASSESSMENT CRITERION 3 
    Keyboard techniques are used to key-in short passages of 150 keystrokes containing alpha and numeric text, symbols, special characters, and incorporating punctuation, in accordance with information provided and output required. 

    ASSESSMENT CRITERION 4 
    Keyboard techniques developed are appropriate to the keyboard system adopted, and are within the physical capabilities of the keyboard operator. 

    SPECIFIC OUTCOME 2 
    Identify and remedy technique errors. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    All keyboarded text is proof-read and errors are identified. 

    ASSESSMENT CRITERION 2 
    Analysis of keyboard techniques applied and text output produced is used to identify technique errors. 

    ASSESSMENT CRITERION 3 
    Remedial techniques are applied to achieve improved keyboard skill and quality of text output. 

    SPECIFIC OUTCOME 3 
    Apply keyboard techniques and ergonomic practices to avoid overuse injuries. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    Positioning of fingers, wrists, forearms, and back, in relationship to the size, slope and type of keyboard being used, is consistent with occupational health and safety guidelines for keyboard operators. 

    ASSESSMENT CRITERION 2 
    Overuse syndrome prevention techniques are demonstrated in relation to posture and technique in accordance with occupational health and safety guidelines for keyboard operators. 

    ASSESSMENT CRITERION 3 
    Concepts of ergonomic practice relating to keyboard are explained in accordance with occupational health and safety guidelines for keyboarding errors. 
    ASSESSMENT CRITERION RANGE 
    Examples of ergonomic factors may include but are not limited to room temperature, humidity, ventilation, workstation location and design, chair design and height, acoustics and noise level, lighting, positioning of power cables, positioning of keyboard and screen, screen background colour, screen brightness control, reduction of
    screen glare and radiation, screen tilt, copyholder type and position, use of footrests, anti-static furnishings; explanation is required for five ergonomic factors.
     

    SPECIFIC OUTCOME 4 
    Produce sentences and paragraph containing alpha and numeric text, symbols and special characters. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    Keyboard techniques are used to key-in alpha entries containing a minimum of 150 words (750 keystrokes), in accordance with information provided and output required. 

    ASSESSMENT CRITERION 2 
    Keyboard techniques are used to key-in text containing alpha and numeric entries, symbols and special characters, of a minimum of 1 000 keystrokes, in accordance with information provided and output required. 


    UNIT STANDARD DEVELOPMENTAL OUTCOME 
    N/A 

    UNIT STANDARD LINKAGES 
    N/A 


    UNIT STANDARD ASSESSOR CRITERIA 
    N/A 

    REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. 

    UNIT STANDARD NOTES 
    1. All activities associated with this standard must comply with occupational health and safety guidelines and recommendations in relation to working environment and work practices for keyboard operators, and will required consideration of relevant current legislation and future amendments to legislation: Health and Safety in Employment Act.

    2. Text produced will contain words not exceeding an average of 1.5 syllables per
    dictionary word. 

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Core  61755   General Education and Training Certificate: Business Practice  Level 1  NQF Level 01  Reregistered  2018-06-30  SERVICES 
    Fundamental  21005   National Certificate: Automotive Component Manufacturing and Assembly  Level 3  NQF Level 03  Passed the End Date -
    Status was "Reregistered" 
    2008-11-01  Was MERSETA until Last Date for Achievement 
    Fundamental  23258   National Certificate: Industrial Rubber Manufacturing: Mixing OR Extruding OR Moulding OR Calendaring  Level 3  NQF Level 03  Passed the End Date -
    Status was "Reregistered" 
    2011-02-16  MERSETA 
    Fundamental  23274   National Certificate: Mechanical Engineering: Fitting  Level 3  NQF Level 03  Passed the End Date -
    Status was "Reregistered" 
    2008-06-25  MERSETA 
    Fundamental  21015   National Certificate: Metal and Engineering Manufacturing Processes  Level 3  NQF Level 03  Passed the End Date -
    Status was "Reregistered" 
    2011-02-16  Was MERSETA until Last Date for Achievement 
    Fundamental  20889   National Certificate: Plastics Manufacturing  Level 3  NQF Level 03  Passed the End Date -
    Status was "Registered" 
    2005-04-13  Was MERSETA until Last Date for Achievement 
    Fundamental  21012   National Certificate: Power and Telecommunication Cable Manufacturing  Level 3  NQF Level 03  Reregistered  2018-06-30  MERSETA 
    Fundamental  57899   National Certificate: Printing and Manufacture of Packaging  Level 3  NQF Level 03  Passed the End Date -
    Status was "Reregistered" 
    2015-06-30  FPMSETA 
    Elective  71751   General Education and Training Certificate: Adult Basic Education and Training  Level 1  NQF Level 01  Reregistered  2018-06-30  As per Learning Programmes recorded against this Qual 
    Elective  50584   General Education and Training Certificate: Clothing Manufacturing Processes  Level 1  NQF Level 01  Reregistered  2018-06-30  FPMSETA 
    Elective  49411   General Education and Training Certificate: Construction  Level 1  NQF Level 01  Reregistered  2018-06-30  CETA 
    Elective  49552   General Education and Training Certificate: Environmental Practice  Level 1  NQF Level 01  Reregistered  2018-06-30  LG SETA 
    Elective  58026   General Education and Training Certificate: Food and Beverage Handling Processes  Level 1  NQF Level 01  Reregistered  2018-06-30  FOODBEV 
    Elective  23253   National Certificate (GETC): Manufacturing, Engineering and Related Activities  Level 1  NQF Level 01  Reregistered  2018-06-30  MERSETA 
    Elective  22977   National Certificate: Construction: Roadworks  Level 1  NQF Level 01  Passed the End Date -
    Status was "Registered" 
    2005-12-04  CETA 
    Elective  24253   National Certificate: Batch Mixing  Level 2  NQF Level 02  Passed the End Date -
    Status was "Registered" 
    2006-12-03  Was CHIETA until Last Date for Achievement 
    Elective  36156   National Certificate: Chemical Manufacturing Operations  Level 2  NQF Level 02  Passed the End Date -
    Status was "Registered" 
    2006-12-03  Was CHIETA until Last Date for Achievement 
    Elective  24198   National Certificate: Construction Material Manufacturing  Level 2  NQF Level 02  Reregistered  2018-06-30  CETA 
    Elective  24133   National Certificate: Construction: Roadworks  Level 2  NQF Level 02  Reregistered  2018-06-30  CETA 
    Elective  48806   National Certificate: Craft Production  Level 2  NQF Level 02  Reregistered  2018-06-30  CATHSSETA 
    Elective  49091   National Certificate: Furniture Making: Wood  Level 2  NQF Level 02  Reregistered  2018-06-30  FPMSETA 
    Elective  59015   National Certificate: Gas Installations  Level 2  NQF Level 02  Reregistered  2018-06-30  CHIETA 
    Elective  60349   National Certificate: Mining Technical Support  Level 2  NQF Level 02  Reregistered  2018-06-30  MQA 
    Elective  24173   National Certificate: Construction: Roadworks  Level 3  NQF Level 03  Reregistered  2018-06-30  CETA 
    Elective  49449   National Certificate: Plastics Manufacturing  Level 3  NQF Level 03  Reregistered  2018-06-30  MERSETA 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    1. A4 Consultancy CC 
    2. ABA Sebenzi 
    3. Access Employment Skills & Development Agency 
    4. ADT SECURITY SERVICES PTY LTD 
    5. African Dream Campus 
    6. Agisanang SA Training 
    7. AGRIPPATHANDAZA (PTY) LTD 
    8. AK Business Enterprise 
    9. Alvern Cables (Pty) Ltd (GERMISTON) (TP) 
    10. Amabamba Recruitment 
    11. Aranda Learnership College (Pty) Ltd 
    12. Aranda Textile Mills Pty Ltd 
    13. AVAX SA 481 CC. T/A Mandisa Development Services 
    14. Babina Tlou Trading and Projects cc 
    15. Bantubanye Skills 
    16. BH Training and Consulting (Pty) Ltd 
    17. Bhungane Skills Development 
    18. Bikologix Projects 
    19. Black Eagle Training (PIETERMARITZBURG) (TP) 
    20. BMW SA (Pty) Ltd (ROSSLYN) (TP) 
    21. Boikgantsho Consulting & Events 
    22. Boland College Head Office 
    23. Bosasa Youth Development Centres (Pty) Ltd 
    24. BPC HR Solutions cc 
    25. Bridgestone South Africa (Pty) Ltd - Brits Plant (BRITS) (TP) 
    26. Bridgestone South Africa (Pty) Ltd - Isando Branch (ISANDO) (TP) 
    27. Bridgestone South Africa (Pty) Ltd - PE Plant (PORT ELIZABETH) (TP) 
    28. BT Group of Companies (Pty) Ltd 
    29. Buena Vista Learning Academy 
    30. C V Projects SA 
    31. CAPE COLLEGE 
    32. Career Pathing Solutions (Pty) Ltd (KRUGERSDORP) (TP) 
    33. CAROLINE'S FASHION ENTERPRISE 
    34. Coastal Kzn F.E.T. College - Swinton Road Campus 
    35. Coastal Kzn F.E.T. College - Umbumbulu Campus 
    36. Coastal Kzn F.E.T. College - Umlazi Campus 
    37. COLLEGE OF CAPE TOWN 
    38. College of Cape Town (City Campus) 
    39. College of Production Technology 
    40. Continental Tyres SA (Pty) Ltd (NEW BRIGHTON) (TP) 
    41. Coricraft Group PTY (Ltd) 
    42. CREATIVE FOUNDATION TRAINING 
    43. CTC College(PTY) LTD. 
    44. DAMBUZA COMMUNITY TRUST 
    45. Dean Institute Of Learning (Pty) Ltd 
    46. Dee's Training (PTY) LTD 
    47. Ditirelo Skills Development Services 
    48. DMP Training (PINETOWN) (TP) 
    49. Eastcape Midlands Public FET College - Uitenhage (High Street)Campus 
    50. Eastcape Training Centre 
    51. Ebotse Development and Training Centre 
    52. Eddels Shoes Pty Ltd 
    53. Ehlanzeni TVET College 
    54. Ekurhuleni East College (Kwathema Springs) 
    55. Elective Training Institute Enterprise CC 
    56. ENB Training Service 
    57. Environmental Leadership Academy 
    58. Eskilz College (Pty) Ltd 
    59. False Bay Public FET College - Westlake Campus 
    60. First Car Care (Pty) Ltd T/A STi Autobody Repairers (GOODWOOD) (TP) 
    61. Forestry Skills Injection 
    62. Furntech Umzimkhulu 
    63. Fuze Furniture Deco & Training (Pty) Ltd 
    64. Glicam Trading Enterprise 
    65. Globalwise Training & Consulting (PTY) Ltd. 
    66. Goodyear SA (Pty) Ltd (UITENHAGE) (TP) 
    67. Heavenly Button Trading CC 
    68. Hlombe and Associates 
    69. HLUVUKA TRAINING AND CONSULTING 
    70. Hoseah Trading 
    71. I Care Resource Centre 
    72. Icando 
    73. Ideal Method Trading & Projects 
    74. Impela Trading cc 
    75. Industries Education & Training Institute (MAITLAND) (TP) 
    76. Industries Education and Training Institute 
    77. Injobe Training and Development 
    78. Institute for Local Government and Housing 
    79. INSTITUTE FOR QUALITY EDUCATION, TRAINING & DEVELOPMENT: FLORIDA 
    80. IQ Skills Academy (PTY) LTD. 
    81. Izizwe Training Centre (Pty) Ltd T/A Simtech Training (NORTHDENE) (TP) 
    82. IZWE TRAINING AND DEVELOPMENT NPC SDL 
    83. Jeppe College of Commerce and Computer Studies 
    84. JESUA CONSULTANTS (Hartenbos) (WA) 
    85. Jesua Consultants (Pty) Ltd (MOSSEL BAY) (TP) 
    86. Josmap Training Institute 
    87. Keewave Trading 403 (Pty) Ltd T/A VH Consulting (DURBAN) (TP) 
    88. Kgolo Institute 
    89. Khosithi Training 
    90. Khula Nonke Training & Development 
    91. KITSO TRAINING AND DEVELOPMENT SERVICES 
    92. Kodi Traiding Enterprise 
    93. Lapa La Afrika Farming and Projects 
    94. LEEUWKOP CORRECTIONAL SERVICES 
    95. Leronsa Trading Enterprise 
    96. Letlhokoa Management Services CC 
    97. Longata Consultant 
    98. Maab Training Management ( Pty) Ltd 
    99. Macsen Construction & Projects 
    100. Mamuhle Academy 
    101. Mangalani Business Enterprises 
    102. Marcado Human Resources Strategies 
    103. Masakhane Training and Consultant (Pty) Ltd 
    104. MashMP Holdings 
    105. Mashphe Logistics Services 
    106. Masiqhame Trading 81 cc T/A Kim's Welding School (AUSTERVILLE) (TP) 
    107. Matiisetso Training and Consulting 
    108. MCD Training Centre (Pty) Ltd (MEYERTON) (TP) 
    109. Media Works 
    110. Mercedes Benz South Africa (Pty) Ltd (CENTURION) (TP) 
    111. Mercedes Benz South Africa (Pty) Ltd (EAST LONDON) (TP) 
    112. MFISA 
    113. Microzone Training CC 
    114. Mission Point Consulting 
    115. MML Consulting CC. 
    116. Mod-Mosh Projects and Consulting (PTY) LTD 
    117. Mohlaje Solutions (Pty) Ltd 
    118. Moribula Investment Solutions 
    119. Morongwa Consulting Services (Pty) Ltd 
    120. Motheo FET College - Central Office 
    121. Mphela Education Training and Development 
    122. Mpumalanga Skills Training College CC 
    123. MZANSI SKILLS BASE CC (Selby)(TP) 
    124. Neopeo Trading & Projects 
    125. Networx for Career Development 
    126. Nghano Training and Development Centre 
    127. Nissan SA (Pty) Ltd (ROSSLYN) (TP) 
    128. NJ & L Trading Enterprise CC. 
    129. NOFESA cc 
    130. Nomasojabula Training centre Pty Ltd 
    131. Northlink College - Protea Campus 
    132. Northlink College - Wingfield Campus 
    133. NS Global Academy 
    134. NTHUSENG TECHNICAL TRAINING CENTRE (East End)(TP) 
    135. Nyankwavi Investment CC. 
    136. OMEGA RISK SOLUTIONS PTY LTD BRITS 
    137. Parowkloof Investment 
    138. Phatsiphatsi Furniture CC 
    139. Planet Waves 237 (Pty) Ltd T/A Occupational Learning Centre (OLC) (PRE 
    140. Plastics Federation of South Africa (MAITLAND) (TP) 
    141. Plastics Federation of South Africa (MIDRAND) (TP) 
    142. Plastics Federation of South Africa (WESTMEAD) (TP) 
    143. PMA Holdings (PTY ) LTD. 
    144. Polyoak Business School (Pty) Ltd (DIEP RIVER) (TP) 
    145. Port Elizabeth Draughting Academy & Trading cc T/A PE Draughting Acade 
    146. Power Rush Trading 170 CC. 
    147. Printafoil Pty Ltd 
    148. Production Management Institute 
    149. Production Management Institute of Southern Africa (PMI) 
    150. Production Management Institute of Southern Africa - Durban 
    151. Protea Tyres (Nelspruit) (TP) 
    152. PS Productive Services (WESTVILLE) (TP) 
    153. Qabuka-Vuka Development Trading 
    154. QTE Training & Consulting cc T/A QTE (GERMISTON) (TP) 
    155. Reflections Development Institute 
    156. RLSTP Training & Development (PTY) LTD. 
    157. Roseline Interiors And Catering Academy (PTY) LTD 
    158. RUBICON COMMUNICATIONS 
    159. Russ Projects T/A Academy Workplace Development (AWD) (HARRIETDALE) (T 
    160. SAS SALDANHA 
    161. Scaw Metals Group (Pty) Ltd T/A Scaw Metals (DINWIDDIE) (TP) 
    162. Sedibeng Public FET College - Central Office 
    163. Sekhukhune FET College - Central Office 
    164. Senelo Trading CC 
    165. Sew Africa Training Centre 
    166. SHEET PLASTIC MARKETING CC 
    167. Sheet Plastic Pty Ltd 
    168. Siphumelele Skills Solutions 
    169. Sishen Iron Ore Company (Pty) Ltd 
    170. Skills for All (POTCHEFSTROOM) (TP) 
    171. Skills To Furnish International 
    172. SmartMatta (Pty) Ltd 
    173. South Africa Advanced Skills Institute (Pty) Ltd 
    174. South African ABET Development Agency SAADA 
    175. South African Advanced Skills Institute 
    176. South Cape Public FET College - George Campus 
    177. Sparrow Schools Educational Trust 
    178. SSS Sheet Metal Work cc T/A Sheetech SA (DURBAN) (TP) 
    179. Striving Mind Trading & Projects 
    180. SWARANANG MANAGEMENT CONSULTING CC 
    181. Swift Skills Academy (Pty) Ltd (Killarney Gardens) TP 
    182. Tekmation (Pty) Ltd T/A Tekmation Training Institute (DURBAN) (TP) 
    183. The Business Zone 352 
    184. The Crimson CO CC. 
    185. THE FURNITURE TECHNOLOGY CENTRE - CAPE TOWN 
    186. Thembeni Skills Development Trading and Projects 
    187. Thubelihle Graduate Institute 
    188. Tipfuxeni Community Development 
    189. TOBAKA LOGISTICS 
    190. Township Fire and Rescure (Pty) Ltd 
    191. Training Force (Pty) Ltd 
    192. Triple E Training Holdings (Pty) Ltd (KRUGERDORP) (TP) 
    193. True Ruby Trading 1021 cc 
    194. Tsebong Training Centre 
    195. Tshwane North College 
    196. Tshwane Skills Training Centre 
    197. Tshwane South Public FET College - Odi Campus 
    198. Tsoho Training & Development T/A Tsoho Training (BRITS) (TP) 
    199. TVET SA (Pty) Ltd 
    200. Twin Peak Technologies 
    201. Ubuhle Bethu Womens Organisation Co-Operative LTD 
    202. Ukhamba Quality Skills 
    203. Umbuso Training Services 
    204. Umfolozi FET College 
    205. Umgungundlovu FET College - Central Office 
    206. University of Venda 
    207. VEB CELE & Associates (Pty) Ltd 
    208. Vicmat Consultants 
    209. Vijay Bhagwan Consultancy and Solutions cc 
    210. VPK BUSINESS VENTURE C C 
    211. Washa 2 Training & Projects 
    212. Wilbat Projects 148 (Pty) Ltd (ISIPINGO) (TP) 
    213. Wildlife and Enviroment Society of South Africa 
    214. WISPECO ALUMINIUM (Alrode)(Project Site NVC)(TP) 
    215. XL AT Consulting CC 
    216. Y3K Training cc (CAPE TOWN) (TP) 
    217. Ya Hina Management Consulting and projects 



    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.