Critical Cross-field Outcomes:
1. Identify and solve problems in which responses display that responsible decisions using critical and creative thinking have been made.
2. Work effectively with others as a member of a team, group, organisation and community.
3. Organise and manage oneself and one's activities responsibly and effectively.
4. Collect, analyse, organise and critically evaluate information.
5. Demonstrate an understanding of the world as a set of related systems by recognising that the problem-solving context does not exist in isolation.
6. Reflect on and explore a variety of strategies to learn more effectively.
7. Explore business and career opportunities.
8. Develop entrepreneurial opportunities.
9. Look at the environment on a macro basis rather than a micro basis in order to enhance the current environment.
10. Communicate effectively using visual, mathematical and language skills in the modes of oral and / or written persuasion.
11. Demonstrate an understanding of the economic world in context as a dynamic interactive world that does not exist in isolation.
12. Demonstrate effective and responsible decision-making.
13. Stimulate and develop thinking patterns involving creativity.
14. Interpret information received via the media and other sources.
15. Remain receptive and responsive to current trends and developments.
16. Use technology effectively and responsibly.
17. Conduct research independently.
Specific Outcomes:
1. Export and Import Management
Demonstrate the ability to:
Describe the importance of international trade and the impact on foreign trade on the economy.
Identify the major environmental influences on international trade.
Apply the international trade process and sequence to a working example.
Identify market opportunities in foreign countries and select a market.
Describe the trade relationships that exist and benefit the export / importer derives from the use of agents.
Apply pricing considerations to quote accurate prices on your products.
Identify factors that impact the import of products.
Use incoterms in your daily business transactions.
Demonstrate an understanding of the impact of using incorrect incoterms.
Use and maintain the correct documentation for importation and exportation.
Demonstrate understanding of the three forms of contracts, namely contract of sale, contract of importation and contract of insurance and the terms of each contract in international trade.
Explain the need for shipment (marine) insurance.
Identify the various methods of payment and analyse the advantages and disadvantages of each method of payment.
Demonstrate understanding of the various container sizes and the various packaging requirements when exporting goods.
2. Small Business Management
Demonstrate the ability to:
Explain the term 'entrepreneur '.
List the similarities and differences between entrepreneurship, a small business enterprise and small business management.
Know which key factors contribute to successful entrepreneurship.
Give a critical evaluation of your personal skills, expertise and aptitude; your personal attributes; management skills; and your ability to deal with external factors.
Name the production factors and apply them in practice.
Indicate the relationship between the enterprise and the establishment and illustrate it by means of a diagram.
Practically explain the classification of enterprises and establishment in sectors.
Distinguish between the informal and formal enterprise.
Broadly discuss the forms of enterprise that are suitable for small business enterprises.
Identify the controllable variables in the micro environment.
Identify the controllable variables in the market environment.
Distinguish the various markets.
Distinguish between direct and indirect competitors.
Identify the uncontrollable variables in the macro environment.
Identify the stages of setting up a small business.
Make the most of your creativity.
Use your skills, expertise and aptitude to create your own small business ideas.
Convert common needs into business ideas.
Convert existing problems into small business ideas.
Identify small business ideas.
Develop and define your idea.
Distinguish between non-feasible and feasible ideas.
List the advantages and disadvantages of buying an existing business.
Work out how profitable the existing business is.
Describe the relationship between a franchiser and a franchisee.
List the advantages and disadvantages of buying a franchise.
Understand why the need for a product must be determined.
Do your own needs analysis (market research).
Draw up the mission and objectives for an enterprise.
Calculate an enterprise 's expected market share.
Distinguish the various classifications of costs.
Calculate the total cost per unit of a product.
Calculate the selling price of a product, the net profit and the break-even point.
Know where to go for financial help.
Know the difference between the four forms of ownership and the advantages and disadvantages of the sole proprietorship, partnership and close corporation.
Know why a business plan is drawn up.
Be able to indicate who the best persons are to draw up a business plan.
Be able to describe your business under the following headings: primary activity of the enterprise; history of the enterprise; position of the enterprise in the market; manufacturing plan and staff.
Be able to give a clear explanation of the strategies and goals that you wish to present in your business plan.
Be able to identify the risks.
Be able to explain what corrective measures you can use to reduce or eliminate the risks.
Explain what the law requires you to do regarding establishing your business.
Describe the procedures you should follow to establish a specific form of business;
List the operating elements of the business functions essential in the setting up phase.
Know where to go for financial help and advice.
3. Small Business Marketing:
Demonstrate the ability to:
Define what marketing means.
Explain the role of marketing in satisfying customer needs.
Summarise marketing strategies with respect to: the role of product as an instrument in marketing; the role of price as an instrument in marketing; the role of promotion as an instrument in marketing; and the role of distribution as an instrument in marketing.
Explain what is meant by market segmentation and target market.
Explain the advantages and disadvantages of segmentation.
Choose which approach to segmentation applies to you.
Segment consumer markets.
Segment organisational markets.
Explain the criteria for segmentation to be useful.
Position your product offering.
Know the process to follow in order to segment a market.
Explain what a product is.
Identify and develop a product mix.
Describe the different product strategies.
Choose a suitable brand name for your product.
Design a good package for your product.
Describe the implications of warranties.
Follow the process needed to develop new products.
Define what is meant by price.
Identify the factors affecting price.
Explain the objectives of pricing.
Describe the three basic pricing strategies.
Discuss the various pricing adjustments.
Evaluate decisions regarding the use of credit.
Define what is meant by distribution.
Identify the choices of distribution intensity.
Distinguish between different types of middlemen.
Describe the different types of distribution channels.
Discuss the factors affecting the selection of a distribution channel.
Pinpoint the causes of conflict in a channel.
Evaluate different ways of controlling a distribution channel.
Evaluate the location factors that need to be considered.
Identify the factors to consider in determining a promotional mix.
Describe what promotion can achieve.
Explain the seven steps in designing a promotional mix.
List the different ways of setting a promotional budget.
Explain the advantages and disadvantages of the following promotion
techniques: advertising; sales promotion; publicity and personal selling.
Define what is meant by distribution.
Identify the choices of distribution intensity.
Distinguish between different types of middlemen.
Describe the different types of distribution channels,
Discuss the factors affecting the selection of a distribution channel;
Pinpoint the causes of conflict in a channel.
Evaluate different ways of controlling a distribution channel.
Evaluate the location factors that need to be considered.
Identify the factors to consider in determining a promotional mix.
Describe what promotion can achieve.
Explain the seven steps in designing a promotional mix.
List the different ways of setting a promotional budget.
Explain the advantages and disadvantages of the following promotion
techniques: advertising; sales promotion; publicity and personal selling.
Explain what marketing planning means.
Identify why a marketing plan is useful.
Make marketing planning more effective.
Discuss the various components of a marketing plan.
Evaluate the current marketing situation of a small business.
Give a definition of a marketing strategy.
4. Finance for Small Business
Demonstrate the ability to:
Explain the meaning of the financial function for the small business enterprise.
Give examples of financial activities in the small business enterprise.
Define financial management in the small business enterprise.
Name and explain the four pillars of financial management in the small business enterprise.
Define and discuss the most important concepts used in financial management.
Define the difference between the terms bookkeeping and accounting.
Write up the analysis cashbook for an enterprise.
Carry out a bank reconciliation of the enterprise 's cashbook and bank statement.
Draw up a balancing trial balance from a given list of balances.
Draw up an income statement and a balance sheet from a trial balance.
Explain the meaning of a cash flow statement.
Define the function of a petty cash record in the enterprise.
Explain the purpose of the analysis of the financial statements briefly.
Define a financial ratio.
Calculate and interpret the liquidity ratios.
Calculate and interpret the most important activity ratios.
Calculate and interpret the basic solvency ratios.
Calculate and interpret the profitability ratios.
Describe and explain the difference between fixed, variable and total costs.
Define the concepts income and marginal income.
Define and calculate marginal income percentage.
Define the break-even point.
Calculate the break-even point.
Draw a graph showing the break-even point.
Calculate the amount that must be sold to make a particular profit.
Determine the influence on the break-even point of changes to the selling price and the costs
Give reasons why a budget is drawn up.
Distinguish between the various components from which a master budget is compiled.
Draw up the budgeted income statement and balance sheet.
Draw up the cash budget. .
Draw conclusions and take decisions on the basis of the completed budgets.
Compare actual costs with budgeted costs and draw conclusions.
Explain briefly the importance of sales forecasting with a view to determining the capital needs.
Define the concept 'sales forecasting.
List and explain the factors that can influence the expected sales.
Give guidelines according to which the enterprise can do sales forecasting.
Explain the composition of the small business enterprise 's capital need.
List and explain the factors that can influence the capital needs of the small business enterprise.
Discuss the influence of enterprise growth on the capital needs.
Explain the difference between internal and external sources of finance and give examples of each.
Explain the basic differences between own and borrowed capital.
Distinguish between the financing forms in the short, medium and long terms and explain examples of these forms.
Determine which form of financing will be suitable to finance which kind of asset.
List and briefly explain the basic requirements for a successful financing application to a financial institution.
Suggest hints that will contribute to a greater likelihood of successful financing.
Define the concepts credit and creditworthiness, and distinguish between the different forms of credit.
Explain the credit transaction.
List and briefly discuss the reasons for granting credit (the advantages of granting credit).
List and briefly discuss the disadvantages of credit, including the costs of credit.
Give reasons for the importance of credit and debt collecting principles.
Discuss and explain the process of evaluating the creditworthiness of a credit applicant (collecting and analysing information).
Define the meaning of credit limit and the terms of credit.
Explain the importance of efficient debt collection.
List and discuss principles for making debt collection easier and more efficient.
Identify the various types of stock.
Name and discuss the reasons for keeping stock.
Name and discuss the costs of keeping stock.
Name and explain the results of ineffective stock control.
Name and explain the factors that influence the amount of stock an enterprise has to keep.
Calculate the amount of stock that must be kept, using the turnover rate as a guideline.
Define, explain and calculate the term order level.
Define and explain the term safety stock.
Explain the purpose of stock control;
Explain the purpose of keeping stock records.
Assess the effectiveness of stock management using the stock turnover rate.
Explain the purpose of stock valuation.
Do a stock valuation using the various methods discussed.
Distinguish between indirect and direct taxation.
Know when your enterprise must register for value-added tax.
Calculate value-added tax.
Know the components that direct tax consists of.
Define the difference between employees 'and provisional tax.
Calculate provisional tax.
Distinguish the options available to make provision for financial remuneration.
Evaluate the various insurance policies at your disposal and their application in your enterprise.
5. Introduction to Windows
Demonstrate the ability to:
Work in Windows 95.
Create files.
Create folders.
Browse and explore the computer.
Print.
Customise the desktop.
6. Introduction to MS Word
Demonstrate the ability to:
Open the programme.
Manage document files.
Edit and check documents.
Format a document.
Enhance a document.
Print a document.
Draw lines, objects and 3D shapes.
Prepare and print labels.
Save a document in HTML format.
Create a hyperlink; economy.
Browse linked documents.
7. Introduction to MS Excel
Demonstrate the ability to:
Open the programme.
Manage Workbook Files by opening and saving an existing workbook.
Create simple worksheets.
Use the advanced features of the program.
Create and modify a chart.
Print a workbook.
Present a workbook in HTML.
8. Web Research Specialist
Use a browser to navigate to a given URL.
Identify directory search tools.
Identify search engine search tools.
Identify a meta-search site.
Compare search results from different search tools.
Identify a newsgroup.
View a Web page 's source code.
Identify a directory search feature.
Construct basic queries (for keywords and specific phrases) in a variety of search tools.
Use the help features provided with search tools.
Use engine-specific search operators.
Evaluate the usefulness of their query results.
Use Boolean search operators and parentheses in queries.
Use wildcards in queries.
Use engine-specific advanced search features.
Find specific text within a Web page.
Use special functions in Web searches.
Use Internet white page search tools to find people 's addresses, phone numbers, and email addresses.
Use Internet yellow page search tools to find business listings economy.
Use Internet resources to find addresses, phone numbers, and email addresses for individuals and businesses economy.
Use Tile net to find newsgroups.
Use Deja News to find newsgroups.
Find mailing lists.
Apply Internet search techniques.
Search for computer-related company Web sites.
Search for specific information within a company 's site.
Search for newsgroups on a specific topic.
Choose search tools appropriate for the job.
Search for files to download
Download files.
Find downloaded files on their computer and make them usable.
Assess the validity and value of what they find.
Consider the limitations of Internet-based research.
9. Introduction to Computers
Demonstrate the ability to:
Identify the need for you to be computer literate and the limitations placed on you if you are not computer literate.
Identify various career paths available to you if you are computer literate.
Explain the difference between hardware and software.
Differentiate between the various hardware peripherals and describe the use of each (examples included in range hardware, printer, monitor) economy.
Describe the function of each peripheral.
Describe the role of software in computers.
Describe the uses of word processing software, spreadsheet software and database software and give examples.
Describe how data is transferred between computers.
10. Concepts of Management Computing
Ability to:
Identify the stimuli for considering the computerisation of a business.
Demonstrate understanding of the features of a business information system (BIS) and distinguish between requirements-driven and technology-driven systems.
Identify the criteria for choosing a computer.
Describe the four common methods of conversion to a computer.
Distinguish between different types of computers.
Demonstrate understanding of the term "the different power of computers" and identify the two major criteria by which to assess the power of a computer.
Name the three computer sections.
Discuss magnetic tape as a computer storage device.
Explain the principles of disk operation.
Describe the CPU and demonstrate understanding of its main functions.
Understand what is meant by the term RAM.
Identify the various output devices and explain how they operate.
Explain what is meant by operating system (OS) software, demonstrate understanding of the common operating systems and outline their three major functions.
Explain what is meant by utility software and give examples of different utility packages.
Describe the function of a compiler.
Outline the five generations of computer programming languages.
Demonstrate understanding of the stored program concept.
Explain what a decision support system (DSS) is.
Discuss the use of spreadsheets.
Describe the features, importance and role of word processing.
Create a mail merge letter.
Describe the basic concepts of a database system and explain the seven major reasons for using a database describing the uses of databases.
Explain the difference between data and information.
Discuss the database management system (DBMS) as a management structure and identify the four major components of a database system.
Describe the three most common database models.
Discuss the risks and disadvantages of database systems.
Consider security and integrity constraints when attempting to implement a database system.
Demonstrate understanding of a LAN and a WAN.
Describe the communication concepts.
Describe the four network topologies.
Explain a collision as it applies to the network protocol.
Demonstrate understanding of the meaning "ISO network stack".
Explain the difference between asynchronous transmission and synchronous transmission.
Describe the three possible directions and modes for data communication lines.
Describe the five main ways in which people can commit a crime using a computer and discuss crime committed against computers.
Explain what a computer virus is and how it operates.
Demonstrate and understand what is meant by the term hacking.
Discuss the controls used to limit the computer crime in a company including the importance of choosing a secure password.
Demonstrate understanding the basic backup principles and describe different types of backup.
Briefly describe disks and tapes as backup media.
Demonstrate understanding what is involved in cycles of backup and schedules of backup.
Explain the value of off-site storage.
Explain the importance of an uninterruptible power supply. |
