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All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source. |
SOUTH AFRICAN QUALIFICATIONS AUTHORITY |
REGISTERED QUALIFICATION THAT HAS PASSED THE END DATE: |
National Certificate: Management and Administration |
SAQA QUAL ID | QUALIFICATION TITLE | |||
84226 | National Certificate: Management and Administration | |||
ORIGINATOR | ||||
SGB Administration | ||||
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY | NQF SUB-FRAMEWORK | |||
The individual Primary or Delegated Quality Assurance Functionary for each Learning Programme recorded against this qualification is shown in the table at the end of this report. | SFAP - Sub-framework Assignment Pending | |||
QUALIFICATION TYPE | FIELD | SUBFIELD | ||
National Certificate | Field 03 - Business, Commerce and Management Studies | Office Administration | ||
ABET BAND | MINIMUM CREDITS | PRE-2009 NQF LEVEL | NQF LEVEL | QUAL CLASS |
Undefined | 129 | Level 5 | NQF Level 05 | Regular-ELOAC |
REGISTRATION STATUS | SAQA DECISION NUMBER | REGISTRATION START DATE | REGISTRATION END DATE | |
Passed the End Date - Status was "Reregistered" |
SAQA 091/21 | 2021-07-01 | 2023-06-30 | |
LAST DATE FOR ENROLMENT | LAST DATE FOR ACHIEVEMENT | |||
2024-06-30 | 2027-06-30 |
In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise. |
This qualification does not replace any other qualification and is not replaced by any other qualification. |
PURPOSE AND RATIONALE OF THE QUALIFICATION |
The Qualification provides the learner with a level of knowledge and competence that can be applied in a practical workplace environment, and recognition for the level of learning that he or she has achieved.
The Qualification provides the learner with the knowledge and skills that can be applied in a variety of entities as well as an understanding of their philosophy and operational requirements. It also provides a step to a higher phase of learning in governance, administration and finance, and widens the learner's opportunities for advancement. The learner will be equipped with the primary skills to handle a variety of administrative functions within the scope of financial, contractual, information technology, economic and communication skills. This infers the ability to absorb new learning as well as being able to apply the learning to a variety of familiar and new situations. This Certificate in Management and Administration provides an indication of the achieved level of competence of the learner and recognises valid and pertinent prior learning experiences. The Qualification therefore provides the opportunity to individual learners to achieve recognition of their learning abilities through competence testing and recognition of prior learning (RPL) to help address the skewed demographics which South Africa has inherited. Rationale for the Qualification The Certificate in Management and Administration NQF level 5 is the second qualification in the learning pathway in Management and Administration that starts with the FETC Management and Administration and that ends with a qualification at NQF level 7. This qualification is ideal for the employee who has worked for many years in administration in a state department, a large business, or an SSME, and who has not had the opportunity to obtain formal skills recognition. The range of learners includes those in a junior clerical position and extends up to supervisor level. Junior positions will typically be data entry clerks, word processors, bookkeepers, admin clerks and admin officers in Government departments. The personal assistant/secretary has the opportunity to qualify as a Management and Admin specialist. These learners can also advance their careers in the Chartered Secretarial stream. The qualification is broad-based and does not focus on a single business skill but the common theme involves administration and management. The need for knowledge of and competencies in management is growing in importance worldwide and there are no other similar qualifications currently available. The wide range of skills included in this qualification gives the learner a holistic understanding of the operational environment in which management and administration personnel operate, as well as a variety of clerical skills, and provides the industry and its clients with fundamentally competent professionals. There is sufficient demand for this qualification in Management and Admin from within communities, state departments, companies, and SSMEs. Examples of this are learners in communities who have passed and are able to run the accounts for spaza shops, NGOs, taxi owners, young entrepreneurs etc. Employers are continually looking for qualified, skilled and "committed" staff. Administration skills developed in this learning path would have a bias towards management and administration; however the training should be such that individuals can apply the learning in businesses and organisations, including the state, where the solutions are based on a variety of other areas of knowledge or technologies. Personnel who are developed through this qualification also develop entrepreneurial, financial and marketing skills. Such expertise is becoming increasingly necessary in the South African economy in order to develop people who are able to create business opportunities and unlock latent value. The Certificate is designed to also meet the needs of learners who are already employed and involved in the organisational office environment. Additionally, however, it will also meet the needs and aspirations of the youth and unemployed who wish to pursue a career in business administration and associated fields, or in other fields where this learning may be useful. This includes adult learners who want to enter the sector or develop their careers in one or more of the related learning areas. Since the Certificate is part of a learning pathway, it will allow mobility to persons operating at any level in the field. The qualification provides learners with a consolidated grounding in the field of management and business administration. This will enable them to understand the South African and global business management and administration arena and will underpin their ability to use this learning in various business environments. The development of competence in this field will lead to better service delivery, company longevity, and the promotion of wealth and job creation. This qualification recognises the fact that knowledge and the application of organisational management and administration is a business imperative, necessary for the success of any organisation, both strategically and operationally. This National Certificate in Management and Administration is thus designed to enable individuals to develop their theoretical competencies and the practical skills to operate effectively in the field of their choosing. The impact of the qualification on society and the economy is reflected in the multiple job roles and careers that can stem from the qualification, including self-employment opportunities, job creation opportunities and the development of, or entry to, learners who are employed within the private or public sector. It can further stimulate and support skills development in the SMME sector. This qualification is also ideal for the development of a number of learnerships leading to the attainment of the qualification and so to improved career opportunities for employed and unemployed learners. For an unemployed learner, the qualification will add value to the qualifying learner's employability. The employed learner will be able to apply his or her newly acquired knowledge to the job, which enhances confidence and abilities. There is also the added value of requiring learners to study subjects that they may not otherwise have tackled. There is a burgeoning need for qualified personnel in Management and Administration in South Africa and this qualification addresses this shortfall, thus benefiting the economy. This can be either through qualified learners entering the market as entrepreneurs able to run their own businesses, or as employees in NGOs, the corporate world, state departments or parastatal organisations. As such, they become wage and salary earners, thus contributing to the economy. |
LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING |
It is assumed that learners are competent in:
Recognition of Prior Learning (RPL) The structure of this Unit Standard based Qualification makes the Recognition of Prior Learning possible. Learner and Assessor will jointly decide on methods to determine prior learning and competence in the knowledge, skills, values and attitudes implicit in the Qualification and the associated Unit Standards. Recognition of Prior Learning will be done by means of an Integrated Assessment as mentioned in the previous paragraph. This Recognition of Prior Learning may allow for: All assessment techniques and tools that are available for use to assess learners who have accessed this qualification can be used for RPL purposes. Learner and assessor should jointly decide on how RPL will be done and in what ways competence in the outcomes of the qualification and/or the unit standards will be demonstrated. All Recognition of Prior Learning is subject to quality assurance by the relevant ETQA or an ETQA that has a Memorandum of Understanding with the relevant ETQA. |
RECOGNISE PREVIOUS LEARNING? |
Y |
QUALIFICATION RULES |
Level, credits, minimum credits required at specific level and learning components assigned to the Qualification
Fundamental learning component Information Systems: 25 credits Communication: 25 credits Total: 50 credits Core learning component Commercial Law: 15 credits Financial Accounting 1: 18 credits Governance: 17 credits Total: 50 credits Elective learning component Office administration: 40 credits Interpreting financial accounts: 12 credits Economics: 17 credits Total: 69 credits Min: 29 In the Elective Component, a minimum of 29 must be chosen. Total: 129 Minimum: 129 credits The fundamental and core component are compulsory while the learner must choose elective components that suit him/her to the value of 29 credits. These electives will depend on the direction of further learning to be embarked upon and/or the job requirements of the learner's present position. |
EXIT LEVEL OUTCOMES |
Fundamental learning component (Total: 50 credits)
Information systems (25 credits) Macro descriptor: Understand the principles and applications of Information and Communications Technology (ICT) Exit Level Outcomes: 1. Demonstrate a working knowledge of computers and elementary networks. 2. Explain criteria for consideration prior to the computerisation of business processes, including hardware and software selection. 3. Demonstrate the ability to use office application software. Range statement: word processing, spreadsheets, presentations and databases. 4. Apply best practice relating to hardware and software security and associated risk mitigation. Communication (25 credits) Macro-descriptor: Understand and apply the principles, concepts and strategies of communication. 1. Explain basic communication concepts and analyse communication processes. Range statement: Verbal, written, advertising, publication, electronic medium. 2. Explain the issues involved in the focus of media communication. 3. Apply the strategies of description, persuasion and illustration in a variety of workplace contexts. 4. Present data in a variety of graphical forms. Range statement: Use of spreadsheet packages is encouraged. 5. Produce a variety of business texts. Core learning component (Total: 50 credits) Commercial Law (15 credits) Macro descriptor: Understand and demonstrate the sources of law and transactions that affect business entities. 1. Demonstrate a knowledge of the nature, sources and classification of the law which affect business relationships together with the means by which law is enforced through the judicial system. 2. Distinguish between the different forms of business entities from a legal point of view. Range statement: Sole trader, partnership, close corporation, company and other incorporated bodies. 3. Demonstrate a detailed understanding of the law of contract. Range statement: Contracts for purchase and sale, letting and hiring, lease and suretyship, transfer and acquisition of ownership, restraint of trade, Credit Agreements Act. 4. Demonstrate a knowledge of the law of agency as it affects companies, close corporations, partnerships and third parties. 5. Explain the law of negotiable instruments. Range statement: cheques, bills of exchange, promissory notes, bankers' credits and bills of lading. 6. Demonstrate a working knowledge of other applicable commercial law. Range statement: Law of partnership, law of delict, law of insurance, law of insolvency excepting the provisions of the Companies Act regarding liquidations and judicial management. Financial Accounting 1 (18 credits) Macro-descriptor: Understand and apply the basic principles of bookkeeping and accounting to the preparation of a simple set of accounting records. 1. Outline the framework for the preparation and presentation of financial statements. 2. Use the double-entry system of bookkeeping. 3. Explain basic concepts in the valuation of assets. 4. Correctly account for liabilities, revenue and expenses. Governance (17 credits) Macro-descriptor: Understand and apply the basic principles of corporate governance. 1. Explain the concept of governance. 2. Outline statutory law relating to business entities. Range statement: Sole trader, partnership, close corporation, company. 3. Explain and point out the relevance of the concept of ethics as related to business entities. 4. Explain the concept of sustainable business and administration practice. Elective learning component (Total: 69 credits) Learners to choose learning components to the value of 29 credits (minimum). Office administration (40 credits) Macro-descriptor: Carry out the office administration functions that support sound governance of a business entity. 1. Execute monthly statutory returns effectively. Range statement: VAT, UIF, Tax, etc. 2. Effect registration for employee benefits. Range statement: UIF, Provident Fund, Medical Aid, etc. 3. Design and implement an appropriate document management system within an organisation or office. 4. Demonstrate a range of advanced office skills. 5. Execute event and function management efficiently. 6. Act as the PR face of the CEO. 7. Oversee the development (mentor) of admin personnel within an organisation. 8. Administer the HR function of an organisation in the absence of an HR organisation. Interpreting financial accounts (12 credits) Macro-descriptor: Analyse and interpret simple financial statements of account both qualitatively and quantitatively. 1. Meet the accounting requirements relating to equity of various types of business entities. Range statement: sole proprietors, partnerships, close corporations and non-profit organisations. 2. Analyse and interpret simple financial statements. 3. Perform quantitative techniques and interpret basic business calculations relating to accounting and the analysis and interpretation of financial statements of various types of business entities. Range statement: sole proprietors, partnerships, close corporations and non-profit organisations. Economics (17 credits) Macro-descriptor: Demonstrate an understanding of economic principles in the South African context. 1. Explain the monetary policy followed by the Reserve Bank. 2. Give an account of the market mechanism. 3. Explain the concept of "balance of trade". 4. Outline the principles governing the accounting system followed by the state. |
ASSOCIATED ASSESSMENT CRITERIA |
Fundamental learning component (Total: 50 credits)
Information systems (25 credits) Macro descriptor: Understand the principles and applications of Information and Communications Technology (ICT). Exit level 1: Exit level 2: Exit level 3: Range statement: memorandum, report, letter, invoice, tabular data. Range statement: data analysis, linked spreadsheets, charts, graphs. Range statement: at least 6 slides, using text, image and graphical data presentation. Range statement: MS Access or a database package that is equivalent. Exit level 4: Range statement: Folder structure, naming conventions and file types are included. Range statement: Diskettes, memory sticks, tapes, back-ups to file servers. Range statement: Passwords, access control, change control, off-site storage and disaster recovery. Communication (25 credits) Macro-descriptor: Understand and apply the principles, concepts and strategies of communication. Exit level 1: Range statement: communication process, communication concepts, barriers to communication. Exit level 2: Exit level 3: Exit level 4: Range statement: graph format will include bar, column, pie charts, scatter diagrams and distribution curves. Exit level 5: Range statement: facsimiles, telegrams, telexes, messages, memoranda, reports, letters, advertisements, press releases. Core learning component (Total: 50 credits) Commercial Law (15 credits) Macro descriptor: Understand and demonstrate the sources of law and transactions that affect business entities. Exit level 1: Range statement: Roman Dutch and English law, statute law, case law and common law. Exit level 2: Exit level 3: Range statement: Contractual capacity of parties, offer and acceptance, unenforceable and illegal contracts, performance, breach and remedies for injured parties, effect of death and insolvency. Range statement: oral and written contracts, terms and representation, misrepresentation and mistake, enforceability. Range statement: Purchase and sale, letting and hiring, leases and suretyship, transfer and acquisition of ownership. Exit level 4: Exit level 5: Exit level 6: Financial Accounting 1 (18 credits) Macro-descriptor: Understand and apply the basic principles of bookkeeping and accounting to the preparation of a simple set of accounting records. Exit level 1: Exit level 2: Exit level 3: Range statement: The concept of cost, basic methods and calculation of depreciation. Exit level 4: Governance (17 credits) Macro-descriptor: Understand and apply the basic principles of corporate governance. Exit level 1: Exit level 2: Range statement: Companies Act, Close Corporation Act, Insider Trading Act, Financial Services Act. Exit level 3: Exit level 4: Elective learning component (Total: 69 credits) Learners to choose learning components to the value of 29 credits (minimum). Office administration (40 credits) Macro-descriptor: Carry out the office administration functions that support sound management of a business entity. Exit level 1: Exit level 2: Exit level 3: Exit level 4: Range statement: Any combination of appropriate hardware, operating system and suite of office applications. Exit level 5: Exit level 6: Exit level 7: Exit level 8: Interpreting financial accounts (12 credits) Macro-descriptor: Analyse and interpret simple financial statements of account both qualitatively and quantitatively. Exit level 1: Exit level 2: Range statement: Activity, profitability, liquidity, gearing and capital ratios. Exit level 3: Range statement: Simple and compound interest, depreciation, loan repayments, the time value of money, budgets, projections and discounted cash flow. Range statement: Simple and compound interest, depreciation, loan repayments, the time value of money, budgets, projections and discounted cash flow. Economics (17 credits) Macro-descriptor: Demonstrate an understanding of economic principles in the South African context. Exit level 1: Exit level 2: Exit level 3: Exit level 4: Integrated Assessment The Qualification and its associated assessment criteria have been designed so that assessment is fully integrated into the body of the learning. The learner must, in an authentic setting: The emphasis throughout the Qualification is a continuous formative mode of assessment. This involves a range of assessment tools, which will include a degree of self and peer assessment. The varied nature of the required learning programmes will make a single summative assessment virtually impossible. It does not discount, however, a number of appropriate summative assessments being planned at specific times, by assessor and learner jointly, throughout the learning process. The assessments are designed to indicate not only the knowledge gaps and skills deficits of the learner, but also highlight the learner's strengths and weaknesses related to the other elements of applied competence, namely: Appropriate coaching methods and training interventions will therefore become apparent. The assessment process is capable of being applied to RPL, subject to the rules and criteria of the relevant ETQA related to the SETA in question. |
INTERNATIONAL COMPARABILITY |
The Certificate in Management and Administration compares exactly with the Foundation Programme ICSA in the following countries: United Kingdom, New Zealand, Australia, Singapore, Malawi, Canada, Nigeria, Kenya, Botswana, Swaziland, India, Ghana.
The Exit Level Outcomes and Associated Assessment Criteria formulated above are based on the requirements for the qualification applicable in each of the above-mentioned countries. The degree of difficulty and notional learning time are comparable to that of the course as presented in each of the above-mentioned countries. |
ARTICULATION OPTIONS |
This qualification is the first step in a qualification-set from NQF Level 5 to NQF Level 7. There is direct articulation of this qualification with the diploma that follows namely:
There would also be articulation with a B.Comm Degree depending upon the admission requirements of the provider institution. |
MODERATION OPTIONS |
The assessment of the learner's competence, and moderation thereof, has been borne in mind in the compilation of this Qualification. In particular the following apply:
|
CRITERIA FOR THE REGISTRATION OF ASSESSORS |
Candidates should:
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REREGISTRATION HISTORY |
As per the SAQA Board decision/s at that time, this qualification was Reregistered in 2012; 2015. |
NOTES |
N/A |
LEARNING PROGRAMMES RECORDED AGAINST THIS QUALIFICATION: |
LP ID | Learning Programme Title | Originator | Pre-2009 NQF Level |
NQF Level | Min Credits | Learning Prog End Date | Quality AssuranceFunctionary |
NQF Sub-Framework |
49126 | National Certificate: Management and Administration | Generic Provider - Field 03 | Level 5 | Level N/A: Pre-2009 was L5 | 129 | SERVICES | OQSF |
PROVIDERS CURRENTLY ACCREDITED TO OFFER THESE LEARNING PROGRAMMES: |
This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here. |
NONE |
All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source. |