SAQA All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD: 

Conduct interpersonal management 
SAQA US ID UNIT STANDARD TITLE
10591  Conduct interpersonal management 
ORIGINATOR
SGB Food 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 06 - Manufacturing, Engineering and Technology Manufacturing and Assembly 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular  Level 6  Level TBA: Pre-2009 was L6 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Reregistered  2018-07-01  2023-06-30  SAQA 06120/18 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2024-06-30   2027-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard does not replace any other unit standard and is not replaced by any other unit standard. 

PURPOSE OF THE UNIT STANDARD 
A person credited with this unit standard is able to:
  • Apply time management techniques,
  • Conduct verbal and written presentations,
  • Plan and prioritise actions,
  • Solve problems and make decisions.

    This unit standard is intended for anyone who needs to manage him or herself within the world of work and everyday life situations.

    This unit will contribute to the full development of the learner. The skills, knowledge and understanding demonstrated within this unit standard are essential for social and economic transformation and upliftment for any individual. 

  • LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
    Description of skills:
  • Engage in sustained oral communication and evaluate spoken texts. (FET US)
  • Read, analyse and respond to a variety of texts. (FET US)
  • Produce presentation documents for business. (IT US) 

  • UNIT STANDARD RANGE 
    The scope and context this unit standard is for anyone who needs to manage him or herself within the world of work and everyday life situations. 

    Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Apply time management techniques. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    1. The importance of effective time management in personal and work environment is explained according to time management principles. 

    ASSESSMENT CRITERION 2 
    2. Personal and work time efficiency is analysed and evaluated using time measurement tools. 

    ASSESSMENT CRITERION 3 
    3. The importance of goal setting as a time management is explained according to urgency, importance and value to the individual. 

    ASSESSMENT CRITERION 4 
    4. Time management techniques are applied within the world of work or personal situation. 

    ASSESSMENT CRITERION 5 
    5. Personal improvement goals are established and specific self-improvement criteria are analysed over a period of time. 

    SPECIFIC OUTCOME 2 
    Conduct verbal and written presentations. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    1. A presentation is prepared in written and verbal format according to subject and audience needs. 
    ASSESSMENT CRITERION RANGE 
    The presentation must consist of a introduction, body and conclusion.
     

    ASSESSMENT CRITERION 2 
    2. Visual aids and demonstration are clear with equipment used in accordance with manufacturer's specifications. 

    ASSESSMENT CRITERION 3 
    3. Spoken and non-verbal communication, voice modulation and projection fit the context, subject matter and audience. 

    ASSESSMENT CRITERION 4 
    4. The attire reflects the context, occasion, content and relationship with and culture of the audience. 

    ASSESSMENT CRITERION 5 
    5. Audience feedback is responded to, using established feedback guidelines. 

    SPECIFIC OUTCOME 3 
    Plan and prioritise actions. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    1. A plan is produced which contains goals related to a specific decision or set of decisions. 

    ASSESSMENT CRITERION 2 
    2. Plan contains objectives to measure progress towards goals at specified points along a time frame. 

    ASSESSMENT CRITERION 3 
    3. Plan contains execution order of each action according to priorities established in terms of their importance and urgency. 

    ASSESSMENT CRITERION 4 
    4. Plan covers an identified time period and specifies dates and criteria for review. 

    SPECIFIC OUTCOME 4 
    Solve problems and make decisions. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    1. Three problem solving techniques are described in terms of the process, implications for positive and negative outcomes and acceptance of personal responsibility. 

    ASSESSMENT CRITERION 2 
    2. A problem is identified in terms of type of problem, problem parameters and possible causes. 

    ASSESSMENT CRITERION 3 
    3. Actual instances of problem solving are described in terms of nature of the problem, the solution attempted and the outcome. 

    ASSESSMENT CRITERION 4 
    4. Possible solutions to the problem are identified using a range of problem solving techniques. 

    ASSESSMENT CRITERION 5 
    5. Criteria for evaluating solutions are established to match the type of problem. 

    ASSESSMENT CRITERION 6 
    6. Solutions are selected to meet established criteria and problem's requirements. 

    ASSESSMENT CRITERION 7 
    7. Solution(s) for a problem are implemented according to action plan schedule. 

    ASSESSMENT CRITERION 8 
    8. Solutions are monitored and reviewed for effectiveness of the solution. 


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
  • Internal moderation.
  • External moderation.
  • An assessor, accredited by the relevant ETQA, will assess the learner`s competency.
  • Assessment procedures will be supplied by the ETQA in alignment with NSB requirements.
  • All assessment activities must be fair, so that all candidates have equal opportunities. Activities must be free of gender, ethnic or other bias.
  • Questions and answers to determine theoretical knowledge are expected.
  • Examination of an assessment portfolio.
  • Direct observation in simulated or actual work conditions. 

  • UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
    Embedded knowledge is reflected within the assessment criteria of each specific outcome. 

    UNIT STANDARD DEVELOPMENTAL OUTCOME 
    N/A 

    UNIT STANDARD LINKAGES 
    N/A 


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO IDENTIFYING 
    Identify and solve problems in which response displays that responsible decisions, using critical and creative thinking, have been made.

    Evident in all Specific Outcomes. 

    UNIT STANDARD CCFO ORGANISING 
    Organise and manage oneself and one`s activities responsibly and effectively.

    Evident in all Specific Outcomes. 

    UNIT STANDARD CCFO COLLECTING 
    Collect, analyse, organise and critically evaluate information.

    Evident in all Specific Outcomes. 

    UNIT STANDARD CCFO COMMUNICATING 
    Communicate effectively by using mathematical and/or language skills in the modes of oral and/or written presentations.

    Evident in Specific Outcomes:
  • Conduct verbal and written presentations. 

  • UNIT STANDARD CCFO SCIENCE 
    Use science and technology effectively and critically, showing responsibility towards the environment and health of others.

    Evident in Specific Outcomes:
  • Conduct verbal and written presentations. 

  • UNIT STANDARD CCFO DEMONSTRATING 
    Demonstrate an understanding of the world as a set of related systems by recognising that problem solving contexts do not exist in isolation.

    Evident in all Specific Outcomes. 

    UNIT STANDARD CCFO CONTRIBUTING 
    Contribute to the full personal development of each learner and the social and economic development of the society at large.

    Evident in all Specific Outcomes. 

    UNIT STANDARD ASSESSOR CRITERIA 
    N/A 

    REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. 

    UNIT STANDARD NOTES 
    N/A 

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Fundamental  93994   National Diploma: Labour Relations Practice: Dispute Resolution  Level 5  NQF Level 05  Reregistered  2023-06-30  As per Learning Programmes recorded against this Qual 
    Fundamental  21847   National Diploma: Manufacturing Management: Food and Beverage  Level 6  NQF Level 06  Reregistered  2023-06-30  FOODBEV 
    Elective  49055   National Certificate: Foreign Economic Representation  Level 6  Level TBA: Pre-2009 was L6  Reregistered  2023-06-30  PSETA 
    Elective  58601   National Certificate: Land Transport Planning  Level 6  Level TBA: Pre-2009 was L6  Passed the End Date -
    Status was "Reregistered" 
    2012-06-30  LG SETA 
    Elective  58579   National Diploma: Air Traffic Control  Level 6  NQF Level 06  Reregistered  2023-06-30  TETA 
    Elective  49783   National Diploma: Joint and Multi-National Operations  Level 6  NQF Level 06  Reregistered  2023-06-30  SAS SETA 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    1. GLOBAL PROSPECTUS TRAINING PTY LTD 
    2. Nhlahle Development Agency 
    3. SOUTH AFRICAN NATIONAL WAR COLLEGE 
    4. SUMMERPRIDE FOODS PTY LTD 



    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.