SAQA All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD: 

Implement operational management principles and techniques 
SAQA US ID UNIT STANDARD TITLE
10597  Implement operational management principles and techniques 
ORIGINATOR
SGB Food 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 06 - Manufacturing, Engineering and Technology Manufacturing and Assembly 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular  Level 6  Level TBA: Pre-2009 was L6 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Reregistered  2018-07-01  2023-06-30  SAQA 06120/18 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2024-06-30   2027-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard does not replace any other unit standard and is not replaced by any other unit standard. 

PURPOSE OF THE UNIT STANDARD 
A person credited with this unit standard is able to:
  • Demonstrate an understanding of operational management principles,
  • Implement production management techniques,
  • Implement operational plans and policies,
  • Implement the total quality management model.

    This unit standard is intended for operation mangers who needs to mange and control operational and manufacturing environment using various management techniques. The skills, knowledge and understanding demonstrated within this unit standard are essential for social and economic transformation and upliftment for any individual. 

  • LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
  • Management skills and techniques.
  • Financial skills. 

  • UNIT STANDARD RANGE 
    The scope and context of this unit standard is for mangers who needs to manage and control operational and manufacturing environment using various management techniques. 

    Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Demonstrate an understanding of operational management principles. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    1. The principles of operational management system are explained according to operational management methodology. 
    ASSESSMENT CRITERION RANGE 
    Operational management system refers to inputs, transformation process, outputs and environment factors.
     

    ASSESSMENT CRITERION 2 
    2. The inter relationship between operational management and the other organisation functions and the importance explained according to management principles. 
    ASSESSMENT CRITERION RANGE 
    Other organisational functions refer to marketing, financial, human resources, material, research and development and information technology management.
     

    ASSESSMENT CRITERION 3 
    3. The principles and achievement of world-class manufacturing are identified and explained according to world class manufacturing principles. 

    ASSESSMENT CRITERION 4 
    4. The principles of supply chain management, project management, layout planning, procurement and logistics systems and inventory management are explained according to operational management principles. 

    SPECIFIC OUTCOME 2 
    Implement production management techniques. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    1. Production management techniques are used to ensure that production objectives are met. 

    ASSESSMENT CRITERION 2 
    2. Problems are solved according to standard operating procedures. 

    ASSESSMENT CRITERION 3 
    3. The plant maintenance strategy in the manufacturing environment is managed according to production policies. 
    ASSESSMENT CRITERION RANGE 
    Plant maintenance strategy refers to overall equipment effectiveness, total productive maintenance, unscheduled machine breakdowns, routine cleaning, lubrication and maintenance and plant replacements.
     

    ASSESSMENT CRITERION 4 
    4. Workplace and personal safety practices are managed according to standard operating procedures. 

    ASSESSMENT CRITERION 5 
    5. Housekeeping practices in manufacturing environment are managed according to standard operating procedures. 

    SPECIFIC OUTCOME 3 
    Implement operational plans and policies. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    1. Implementation of operational policies and plans is achieved within given time and resource constraints. 

    ASSESSMENT CRITERION 2 
    2. Implementation procedures conform to the approved operational policies and plans. 

    ASSESSMENT CRITERION 3 
    3. Information presented to individuals and groups specifies outputs and performance standards and identifies those responsible for them. 

    ASSESSMENT CRITERION 4 
    4. Systems to monitor quality, quality, cost and time specifications for service or product delivery are fully implemented and maintained in accordance with policies and plans. 

    ASSESSMENT CRITERION 5 
    5. Existing and additional resources are optimised to achieve operational requirements. 

    ASSESSMENT CRITERION 6 
    6. Monitoring of operational performance identifies deviations from plans and enables remedial actions, consistent with the organisational policies, plans and budget constraints to be implemented. 

    ASSESSMENT CRITERION 7 
    7. Opportunities to improve operational performance are identified and initiated with individuals who have authority for action. 

    SPECIFIC OUTCOME 4 
    Implement the total quality management model. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    1. Product design decisions selected accord with research generated ideas and selection strategies. 

    ASSESSMENT CRITERION 2 
    2. Product or service design specifications developed and evaluated accord with established optimal criteria. 

    ASSESSMENT CRITERION 3 
    3. Examination of alternative strategies for process choice identifies selection options suitable for intended purpose. 

    ASSESSMENT CRITERION 4 
    4. Choice between alternative strategies for designing and improving processes meets the performance needs of the organisation. 

    ASSESSMENT CRITERION 5 
    5. Plans developed demonstrate application of principles of capacity planning, predict future demand and translate into physical capacity requirements. 

    ASSESSMENT CRITERION 6 
    6. Analysis using quantitative methods and date sources, identifies the need to adjust capacity to meet estimated demand trends and fluctuations, and supports selection from a range of strategies for capacity adjustment suited to a particular operating system. 

    ASSESSMENT CRITERION 7 
    7. Explanation of material management principles demonstrates their application to activity scheduling and inventory management activities. 

    ASSESSMENT CRITERION 8 
    8. Performance measurements taken monitor the efficiency and effectiveness of the operating system in converting inputs into required outputs. 

    ASSESSMENT CRITERION 9 
    9. Measures taken of the effectiveness of activities demonstrate an optimum balance between customer service criteria and resource utilisation criteria and relate to organisational global measures of performance. 

    ASSESSMENT CRITERION 10 
    10. Operational plans identify performance indicators, targets, and dates for achievement by designated persons or groups. 

    ASSESSMENT CRITERION 11 
    11. Standards for measuring performance meet the requirements of customers' specifications and organisational quality commitments. 

    ASSESSMENT CRITERION 12 
    12. Measurement requirements, equipment, accuracies demanded and statistical techniques to be employed are understood, controlled and soundly based. 

    ASSESSMENT CRITERION 13 
    13. Baseline information on inputs and outputs enables performance improvement to be quantified and assessed. 

    ASSESSMENT CRITERION 14 
    14. Systems for monitoring and recording performance demonstrate that processes, products and services are within control parameters and meet expected standards. 

    ASSESSMENT CRITERION 15 
    15. The mission, objectives and values of the total quality management model are communicated using various communication methods. 

    ASSESSMENT CRITERION 16 
    16. External information regarding the market, clients' preferences and needs and competitors within the market is sourced, analysed regarding the company needs and objectives. 

    ASSESSMENT CRITERION 17 
    17. Internal operational achievements are measured using value costing and statistical process management techniques. 

    ASSESSMENT CRITERION 18 
    18. Improvement possibilities are identified regarding human recourses, suppliers and equipment. 

    ASSESSMENT CRITERION 19 
    19. The management of change are conducted using teamwork and problem solving techniques. 


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
  • Internal moderation.
  • External moderation.
  • An assessor, accredited by the relevant ETQA, will assess the learner`s competency.
  • Assessment procedures will be supplied by the ETQA in alignment with NSB requirements.
  • All assessment activities must be fair, so that all candidates have equal opportunities. Activities must be free of gender, ethnic or other bias.
  • Questions and answers to determine theoretical knowledge are expected.
  • Examination of an assessment portfolio.
  • Reporting skills are demonstrated by effective communication, using verbal (language) and/or writing skills.
  • Direct observation in simulated or actual work conditions.
  • Practical demonstration of main activity(s) reflected in the title. 

  • UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
    Embedded knowledge is reflected within the assessment criteria of each specific outcome. 

    UNIT STANDARD DEVELOPMENTAL OUTCOME 
    N/A 

    UNIT STANDARD LINKAGES 
    N/A 


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO IDENTIFYING 
    Identify and solve problems in which response displays that responsible decisions, using critical and creative thinking, have been made.

    Evident in all Specific Outcomes. 

    UNIT STANDARD CCFO WORKING 
    Work effectively with others as a member of a team, group, organisation or community.

    Evident in all Specific Outcomes. 

    UNIT STANDARD CCFO ORGANISING 
    Organise and manage oneself and one`s activities responsibly and effectively.

    Evident in all Specific Outcomes. 

    UNIT STANDARD CCFO COLLECTING 
    Collect, analyse, organise and critically evaluate information.

    Evident in all Specific Outcomes. 

    UNIT STANDARD CCFO COMMUNICATING 
    Communicate effectively by using mathematical and/or language skills in the modes of oral and/or written presentations.

    Evident in all Specific Outcomes. 

    UNIT STANDARD CCFO SCIENCE 
    Use science and technology effectively and critically, showing responsibility towards the environment and health of others.

    Evident in all Specific Outcomes. 

    UNIT STANDARD CCFO DEMONSTRATING 
    Demonstrate an understanding of the world as a set of related systems by recognising that problem solving contexts do not exist in isolation.

    Evident in all Specific Outcomes. 

    UNIT STANDARD CCFO CONTRIBUTING 
    Contribute to the full personal development of each learner and the social and economic development of the society at large.

    Evident in all Specific Outcomes. 

    UNIT STANDARD ASSESSOR CRITERIA 
    N/A 

    REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. 

    UNIT STANDARD NOTES 
    N/A 

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Fundamental  58601   National Certificate: Land Transport Planning  Level 6  Level TBA: Pre-2009 was L6  Passed the End Date -
    Status was "Reregistered" 
    2012-06-30  LG SETA 
    Fundamental  21847   National Diploma: Manufacturing Management: Food and Beverage  Level 6  NQF Level 06  Reregistered  2023-06-30  FOODBEV 
    Elective  48967   National Certificate: Business Advising Operations  Level 6  Level TBA: Pre-2009 was L6  Reregistered  2023-06-30  SERVICES 
    Elective  58579   National Diploma: Air Traffic Control  Level 6  NQF Level 06  Reregistered  2023-06-30  TETA 
    Elective  49783   National Diploma: Joint and Multi-National Operations  Level 6  NQF Level 06  Reregistered  2023-06-30  SAS SETA 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    1. Nhlahle Development Agency 
    2. SOUTH AFRICAN NATIONAL WAR COLLEGE 



    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.