SAQA All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD: 

Plan road transport service delivery 
SAQA US ID UNIT STANDARD TITLE
123261  Plan road transport service delivery 
ORIGINATOR
SGB Transport and Logistics Operations 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 11 - Services Transport, Operations and Logistics 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular  Level 3  NQF Level 03 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Reregistered  2018-07-01  2023-06-30  SAQA 06120/18 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2024-06-30   2027-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard does not replace any other unit standard and is not replaced by any other unit standard. 

PURPOSE OF THE UNIT STANDARD 
The purpose of the learning is to ensure that professional drivers are able to deliver road transport services in a professional manner by contextualising their own service delivery within the broader sector and industry, planning their trips, and anticipating various scenarios that may occur once they are driving vehicles on the open road. By achieving this unit standard, learners are able to make informed choices regarding their own performance, as well as the performance of vehicles. This will improve the level of road transport service, and will ensure that unnecessary expenditure is prevented, improving the profitability of road transport service delivery. The competencies attained to achieve this unit standard will allow the learner to pursue a career in any related road transport service area.

Credited learners are capable of:
  • Contextualising the road transport sector within the transport industry.
  • Describing vehicle components according to manufacturer specifications.
  • Planning for road transport trips according to specified contexts.
  • Explaining the impact of specific conditions in terms of vehicle and driver performance. 

  • LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
    It is assumed that learners have already attained NQF Level 2 Mathematical Literacy and Communication competence. 

    UNIT STANDARD RANGE 
    The typical scope of this unit standard includes:
  • Controlled office or workshop environments, transport depots, open yard areas, mobile vehicles and/or customer premises. 

  • Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Contextualise the road transport sector within the transport industry. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    Current legislation and codes applicable to the road transport sector are identified in terms of their stated purpose and how they relate to driving. 
    ASSESSMENT CRITERION RANGE 
    Legislation and codes can include, but are not limited to relevant road traffic legislation (National, Provincial and Municipal), occupational safety, health and environment legislation, road accident legislation, industrial collective agreements, etc.
     

    ASSESSMENT CRITERION 2 
    Categories of licenses, as well as Professional Driving Permits are accurately identified and related to the vehicles to which they apply. 

    ASSESSMENT CRITERION 3 
    The relationships between road transport and other modes of transport are explained in terms of the flow of freight, passengers and services, and the road transport industry is classified as a service industry. 

    ASSESSMENT CRITERION 4 
    The volume of passengers and freight carried, as well as the number of people employed in the road transport Industry, are accurately identified, and career opportunities within the industry are identified, in terms of the possible roles in the road transport Industry and the opportunity for movement between these roles. 

    ASSESSMENT CRITERION 5 
    Stated advantages to customers in using road transport are justified in terms of the characteristics of road transport. 

    ASSESSMENT CRITERION 6 
    Types of road transport services are described in terms of their role in the movement of people and freight/goods and the type and configuration of vehicles required for service provision. 
    ASSESSMENT CRITERION RANGE 
    Passenger services and freight delivery services are included; Passenger services include scheduled urban bus service, intercity route services, tour coach, charter coach, school bus, shuttle service, and taxi service; freight delivery services include general freight, furniture removals, bulk liquids and gases, livestock, refrigerated cargo, logs, abnormal freight, courier goods, containers, concrete vehicles. Evidence is required for eight types.
     

    ASSESSMENT CRITERION 7 
    Costs associated with the operation of Road Transport Services are accurately identified and strategies for cost reduction are identified in terms of the driver's role in a road transport operations. 

    SPECIFIC OUTCOME 2 
    Describe vehicle components according to manufacturer specifications. 
    OUTCOME RANGE 
    One vehicle is required, and the gross vehicle mass must exceed 3.5 tons. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    All specified vehicle components are accurately located and identified. 
    ASSESSMENT CRITERION RANGE 
    Vehicle components include the electrical system, cooling system, lubrication system, fuel, clutch, gearbox, differential lock, brake system, tyres, retardation devices, and cab instruments and warning devices.
     

    ASSESSMENT CRITERION 2 
    They function only if vehicle components are described according to manufacturer's specification. 

    ASSESSMENT CRITERION 3 
    Effects of vehicle components on the safe and efficient operation of the vehicle are described according to manufacturer's specification. 

    ASSESSMENT CRITERION 4 
    Interaction between components is explained according to manufacturer specification. 

    ASSESSMENT CRITERION 5 
    The effect of weather, road and traffic conditions on each of the components is described according to manufacturer's specification. 

    SPECIFIC OUTCOME 3 
    Plan for road transport trips according to specified contexts. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    Information is obtained pertaining to passengers/freight is comprehensive and relevant to route planning. 

    ASSESSMENT CRITERION 2 
    Equipment is selected in accordance with selection criteria. 
    ASSESSMENT CRITERION RANGE 
    Selection criteria include, but are not limited to freight requirements, legal requirements and expected weather conditions on route.
     

    ASSESSMENT CRITERION 3 
    Factors affecting service are described in terms of the potential impact on service. 
    ASSESSMENT CRITERION RANGE 
    Factors can include excessive passenger demand, route deviations and delays, breakdowns, vehicle defects and accidents.
     

    SPECIFIC OUTCOME 4 
    Explain the impact of specific conditions in terms of vehicle and driver performance. 
    OUTCOME RANGE 
    Conditions include weather, road and/or traffic conditions. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    The effect that weather, road and traffic conditions have on vehicle performance and driver actions is explained for specific contexts. 
    ASSESSMENT CRITERION RANGE 
    Weather conditions include wet weather; road conditions include road surfaces (e.g. dirt roads, gravel roads, potholes, etc.), road shapes (e.g. mountain roads, hill roads, etc.) and road types (e.g., national or regional roads); traffic conditions include high and low density traffic.
     

    ASSESSMENT CRITERION 2 
    The influence of driver actions on the cost effective and efficient operation of vehicles is explained in terms of relevant, specified efficiency and effectiveness criteria. 

    ASSESSMENT CRITERION 3 
    The effect of internal psychological responses and medical conditions on driving performance is described in terms of how to manage these responses and conditions. 
    ASSESSMENT CRITERION RANGE 
    Psychological responses can include stress, effects of substance abuse, etc.
     


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
  • Assessment of learner achievements takes place at providers accredited by the relevant ETQA (RSA, 1998b) for the provision of programs that result in the outcomes specified for this unit standard.
  • Anyone assessing a learner against this unit standard must be registered as an assessor with the relevant ETQA.
  • Any institution offering learning that will enable achievement of this unit standard must be accredited as a provider with the relevant ETQA.
  • The relevant ETQA according to the moderation guidelines and the agreed ETQA procedures will oversee moderation of assessment and is responsible for moderation of learner achievements of learners who meet the requirements of this unit standard. 

  • UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
  • Relevant Legislation and Codes, such as the Road Traffic Act of 1993, Occupational Health & Safety Act 1993, and the Road Accident Fund in terms of Act 56 of 1996.
  • Categories of licenses and Professional Driving Permits.
  • Relationship between road transport and other modes of transport.
  • Volume of Freight and Passengers carried annually.
  • Number of Road Transport employees.
  • Types of freight delivery systems and vehicle configurations used.
  • Types of passenger services and vehicles used.
  • Career paths within the Road Transport Industry.
  • Route planning and selection, and the impact of route deviations.
  • Cross-border operations and requirements.
  • Cost associated with road transport operations and how it can be reduced.
  • Specified organisational procedures for planning.
  • Vehicle components location, characteristics and functionality
    > Range: Relevant vehicle components include the electrical system, cooling system, lubrication system, fuel, clutch, gearbox, differential lock, brake system, tyres, retardation devices, and cab instruments and warning devices.
  • Effects of vehicle components on the safe and efficient operation of the vehicle.
  • Vehicle component manufacturer specification.
  • Interaction between vehicle components.
  • The effect of weather, road and traffic conditions on each of the vehicle components.
  • Vehicle inspection and recording requirements.
  • Vehicle defects reporting.
  • Information pertaining to passengers/freight relevant to route planning.
  • Equipment selection in accordance with selection criteria.
  • Factors affecting service and their potential impact on service.
  • The effect that weather, road and traffic conditions has on vehicle performance and driver actions.
  • The influence of driver actions on the cost effective and efficient operation of vehicles.
  • The effect of internal psychological responses and medical conditions on driving performance. 

  • UNIT STANDARD DEVELOPMENTAL OUTCOME 
    N/A 

    UNIT STANDARD LINKAGES 
    N/A 


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO IDENTIFYING 
    Identify and solve problems where responses to problems show that such critical and creative thinking has been used to make responsible decisions regarding vehicle defects. 

    UNIT STANDARD CCFO ORGANISING 
    Organise and manage oneself and one's activities responsibly and effectively when vital vehicle components are inspected in a systematic way in order to comply with the relevant legislation, and all vehicle defects are identified accurately, comprehensively and timeously. 

    UNIT STANDARD CCFO COLLECTING 
    Collect, analyse, organise and critically evaluate information to contextualise the road transport sector within the transport industry and to describe vehicle components according to manufacturer specifications. 

    UNIT STANDARD CCFO COMMUNICATING 
    Communicate effectively using visual, mathematic and/or language skills in the modes of oral and/or written presentation when all vehicle defects are reported accurately, comprehensively and timeously, so that the necessary actions to rectify defects are initiated. 

    UNIT STANDARD CCFO SCIENCE 
    Use science and technology effectively and critically, showing responsibility towards the environment and health of others when the effects of vehicle components on the safe and efficient operation of the vehicle are described according to manufacturer specification. 

    UNIT STANDARD CCFO DEMONSTRATING 
    Demonstrate an understanding of the world as a set of related systems by recognising that problem-solving contexts do not exist in isolation when costs associated with the operation of Road Transport Services are accurately identified and strategies for cost reduction are identified in terms of drivers' role in a road transport operations, the effect of weather, road and traffic conditions on each of the vehicle components is described according to manufacturer specification, and the effect of internal psychological responses and medical conditions on driving performance is described in terms of how to manage these responses and conditions. 

    UNIT STANDARD ASSESSOR CRITERIA 
    N/A 

    REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. 

    UNIT STANDARD NOTES 
    Notes to assessors

    Assessors should keep the following principles in mind when designing and conducting assessments against this unit standard:
  • Focus the assessment activities on gathering evidence in terms of the main outcome expressed in the unit standard title to ensure assessment is integrated rather than fragmented. Remember that the person must be declared competent in terms of the overall unit standard outcome. Where assessment at unit standard title level is unmanageable, focus assessment around each specific outcome, or groups of specific outcomes.
  • Make sure evidence is gathered across the entire range, wherever it applies. Assessment activities should be as close to the real performance as possible, and where simulations or role-plays are used, there should be supporting evidence to show the learner is able to perform in the real situation.
  • Do not focus the assessment activities on each assessment criterion. Rather make sure the assessment activities focus on outcomes and are sufficient to enable evidence to be gathered around all the assessment criteria.
  • The assessment criteria provide the specifications against which assessment judgements should be made. In most cases, knowledge can be inferred from the quality of the performances, but in other cases, knowledge and understanding will have to be tested through questioning techniques. Where this is required, there will be assessment criteria to specify the standard required.
  • The task of the assessor is to gather sufficient evidence, of the prescribed type and quality, as specified in this unit standard, that the learner can achieve the outcomes again and again and again. This means assessors will have to judge how many repeat performances are required before they believe the performance is reproducible.
  • All assessments should be conducted in line with the following well documented principles of assessment: appropriateness, fairness, manageability, integration into work or learning, validity, direct, authentic, sufficient, systematic, open and consistent. 

  • QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Core  50285   National Certificate: Professional Driving  Level 3  NQF Level 03  Reregistered  2023-06-30  TETA 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    1. AAH Skills and Development 
    2. Academics Dynamics (Pty) Ltd 
    3. Agisanang SA Training 
    4. Aldabri 106 Institute for Quality Pty Ltd 
    5. Algoa Bus Company 
    6. All-in-one Driving Academy 
    7. Andebe Training and Skills Development 
    8. Anderson Transport Pty Ltd 
    9. Areka Logistics Solution 
    10. Barloworld Transport Solutions 
    11. Bev Short Training Consultants 
    12. Blessed Assurance Worship Centre 
    13. Bolton Business College & Computer Studies 
    14. Brilliant Skills Development & Training Solutions 
    15. Buscor 
    16. Cargo Carriers Limited 
    17. Centre for Logistics Excellence Pty Ltd 
    18. CHAMDOR DRIVER TRAINING CC 
    19. Crossroads Distribution (Pty) Ltd - Durban 
    20. Crossroads Distribution (Pty) Ltd - Johannesburg 
    21. Crossroads Port Elizabeth 
    22. Crossroads Western Cape 
    23. D AND D LWAZI RENAISSANCE RESEARCH DEVELOPMENT INSTITUTE 
    24. Dee's Training (PTY) LTD 
    25. Dees Driver Training Centre 
    26. DJ Bosman Transport Pty Ltd 
    27. Driving Sense 
    28. Eastcape Training Centre 
    29. EDU - FLEET 
    30. Fost Training Pty (Ltd) 
    31. Gerotek Test Facilities 
    32. Global Maritime Legal Solutions Pty Ltd 
    33. Goldee Trading Academy 176 
    34. Golden Arrow Bus Services 
    35. Hazchemwize (PTY) Ltd 
    36. He and She Driver Training Centre 
    37. Ikaheng HR Services Pty Ltd 
    38. Imperial Logistics Group t/a Dedicated Contracts 
    39. Inkqubela Consultants 
    40. Innovative Shared Services 
    41. Intercape Mainliner 
    42. Iyanda Holdings(Pty) Ltd 
    43. Juan-Tech Training Centre 
    44. Kempston Driving Academy 
    45. Kitta Transport Training Academy 
    46. KZN Taxi and Commuter Corporation NPC 
    47. Learncorp 
    48. Learning Exchange Pty Ltd 
    49. Lephalale Tvet College 
    50. Licence Wise 
    51. Makwedeng Training 
    52. Maliwa Investment (Pty)Ltd 
    53. Mpofu Engineering Projects 
    54. NOSA LOGISTICS PTY LTD 
    55. Nowethu Learning Institute cc 
    56. Onelogix 
    57. Pal Passenger Bus Services 
    58. People''s choice 
    59. Phephani Learnerships cc 
    60. Primeserv Corporate Solutions (Pty) Ltd 
    61. PUTCO Pty Ltd 
    62. Q4 Training Solutions 
    63. SANTACO Services 
    64. Siyashayela Training and Development 
    65. SN Pool Transport 
    66. South African Transport Centre of Excellence 
    67. Southern Seas Institute CC 
    68. SPINA Consultancy cc Cape Town 
    69. Tasa Training Services cc 
    70. THABO Training and Services 
    71. Thembalethu Development 
    72. Thwala Training Services (Pty) Ltd 
    73. TIESPRO (Pty) Ltd 
    74. Timber 24 Forestry Solutions (Pty) Ltd 
    75. Training Force 
    76. UKWAKHILE TRAINING 
    77. Unitrans Supply Chain Solutions PL - Fuel and Chemical Division 
    78. Wheelman S A 
    79. Xinergistix Management Services (Pty) Ltd 



    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.