SAQA All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD: 

Prepare products for transportation; manage the return of goods and warehousing 
SAQA US ID UNIT STANDARD TITLE
336704  Prepare products for transportation; manage the return of goods and warehousing 
ORIGINATOR
SGB Procurement, Logistics and Supply Chain Mngt 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 03 - Business, Commerce and Management Studies Procurement 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular  Level 5  Level TBA: Pre-2009 was L5  10 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Reregistered  2018-07-01  2023-06-30  SAQA 06120/18 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2024-06-30   2027-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard does not replace any other unit standard and is not replaced by any other unit standard. 

PURPOSE OF THE UNIT STANDARD 
This Unit Standard will enable learners to prepare products for transportation; manage the return of goods and warehousing.

A learner credited with this Unit Standard will be able to:
  • Manage warehousing.
  • Manage the return of goods.
  • Prepare products for transportation. 

  • LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
  • Communication at NQF Level 4.
  • The supply chain management philosophy.
  • The fundamentals of supply chain management. 

  • UNIT STANDARD RANGE 
    N/A 

    Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Manage warehousing. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    Key warehousing issues are evaluated in terms of their contribution to the supply chain. 
    ASSESSMENT CRITERION RANGE 
    Key warehousing issues include but not limited to the need for warehouses, improve the effectiveness of the distribution network, distribution network.
     

    ASSESSMENT CRITERION 2 
    Different warehouse configurations are used in relation to different goods/products and network requirements. 
    ASSESSMENT CRITERION RANGE 
    Warehouse configurations include not limited to types of warehouse configurations; their application in terms of products and usage; Calculating the space requirements for a warehouse based on item utilisation, throughput, inventory strategy.
     

    ASSESSMENT CRITERION 3 
    Inventory management strategies are applied to determine their impact on warehouse design/configuration and warehouse management alternatives. 
    ASSESSMENT CRITERION RANGE 
    Warehouse design/configuration or distribution networks include not limited to 3PL, 4Pl, and contract out, private, public.
     

    ASSESSMENT CRITERION 4 
    Inventory management strategies are evaluated and applied to determine their impact on distribution networks. 
    ASSESSMENT CRITERION RANGE 
    Evaluation include but not limited to impact on the choices of warehouse configuration and design, warehouse ownership alternatives, advantages and disadvantages of each of the ownership models, how these ownership alternatives will work within the distribution network).
     

    ASSESSMENT CRITERION 5 
    Picking methods are evaluated to determine their impact on managing warehousing operations. 
    ASSESSMENT CRITERION RANGE 
    Evaluation include but not limited to identifying and describing the various picking methods and indicating the advantages and disadvantages of each of the methods; Calculating the human resource requirements based on the products, picking rate, number of movements).
     

    ASSESSMENT CRITERION 6 
    Workforce design for warehousing is aligned to the various warehousing configurations. 

    ASSESSMENT CRITERION 7 
    The role of Information Technology systems are assessed to determine how they contribute to optimising warehouse operations. 
    ASSESSMENT CRITERION RANGE 
    Assessment include but not limited to Identifying the data requirements to improve the effectiveness of the warehousing function; Describing the type of IT system that will be most effective for the specific warehousing function.
     

    SPECIFIC OUTCOME 2 
    Manage the return of goods. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    The potential reasons and implications for returning goods are identified and addressed to deal with impact on the effectiveness of the operation. 
    ASSESSMENT CRITERION RANGE 
    Potential reasons and implications include but are not limited to defects, incorrect quality, inappropriate delivery, remanufacturing, expiry, how the return of goods could have been prevented, the impact of the return of goods on costs and customer service perceptions, impact on the ordering process, documentation required.
     

    ASSESSMENT CRITERION 2 
    Corrective actions are implemented to deal with the various types of returned goods. 
    ASSESSMENT CRITERION RANGE 
    Corrective actions include but not limited to rework, repair, scrap, repack.
     

    ASSESSMENT CRITERION 3 
    The process for and implications of returning goods are followed in accordance with company procedures. 
    ASSESSMENT CRITERION RANGE 
    Processes and implications include but not limited to administrative procedures, documentation, legal and environmental implications.
     

    ASSESSMENT CRITERION 4 
    Specialised organisations are utilised in the reverse logistics process in the management of returned goods. 
    ASSESSMENT CRITERION RANGE 
    Logistics process include but not limited to reverse logistics, impact on effectiveness of the supply chain, legal and environmental considerations.
     

    ASSESSMENT CRITERION 5 
    Claims procedures with third party service providers are applied to manage the return of goods. 
    ASSESSMENT CRITERION RANGE 
    Procedures include not limited to completion of correct forms, effective claiming, feedback regarding returns to eliminate/reduce the causes of recurring problems.
     

    SPECIFIC OUTCOME 3 
    Prepare products for transportation. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    Various products are evaluated in terms of their nature and the impact this has on their packing, marking and preservation. 

    ASSESSMENT CRITERION 2 
    The characteristics of products are identified and evaluated in preparation for transportation and warehousing. 
    ASSESSMENT CRITERION RANGE 
    Evaluation includes but is not to limited to determining impact on the packing and storing situation, identifying dangerous products, various conditions impacting on the different products.
     

    ASSESSMENT CRITERION 3 
    Preparation for transportation and warehousing includes the identification and specification of differing conditions that impact on the product. 
    ASSESSMENT CRITERION RANGE 
    Identification and specification include not limited to identifying and describing the conditions that could negatively effect various products whilst in transit or being stored, considering product consistency, containerization in distribution, various types of containers and how they are used.
     

    ASSESSMENT CRITERION 4 
    Transport units are prepared and loaded to ensure safe transportation. 
    ASSESSMENT CRITERION RANGE 
    Safe transportation includes but is not limited to international and national packing and marking practices (ISO), mandatory documentation prepared for various consignments, a loading plan for various consignments, securing consignments.
     


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
  • Any institution offering learning that will enable achievement of this unit standard must be accredited by the relevant ETQA.
  • Moderation of assessment will be overseen by the relevant ETQA at its discretion.
  • Moderation should encompass achievement of competence described in both individual unit standards as well as the integrated competence described in the Qualification. 

  • UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
  • What warehousing is.
  • The alternative models for warehousing.
  • The cost implications of the various inventory management strategies.
  • The role of warehousing in the optimisation of the supply chain.
  • The human resources and IT requirements for warehousing.
  • The advantages and disadvantages of various warehousing models.
  • The impact of effective warehousing on customer service delivery.
  • The basic legal requirements regarding warehousing.
  • The SHEQ standards and requirements for the warehousing of various categories of goods.
  • The reasons for goods being returned.
  • The implications of returned goods on cost and service delivery.
  • Ways of handling the return of goods.
  • The legal and environmental implications associated with the return of goods.
  • The basic processes and procedures to be followed for the return of goods.
  • Ways of preventing/reducing the return of goods.
  • The links with normal quality control.
  • Why it is important to safely transport goods.
  • The legal requirements and the need for specific documentation.
  • The impact of the safe transportation of goods on customer service and costs.
  • The need to ensure tracebility of goods in transit.
  • The specific hazards associated with dangerous goods and the potential liabilities associated with the incorrect packing and marking of these goods.
  • The advantages of using correct packing methods.
  • The cost implications of correct and incorrect packing and marking.
  • The impact of incorrect packing on other areas in the supply chain. 

  • UNIT STANDARD DEVELOPMENTAL OUTCOME 
    N/A 

    UNIT STANDARD LINKAGES 
    N/A 


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO IDENTIFYING 
    Identifying and solving problems in which responses display that responsible decisions using critical and creative thinking have been made when:
  • Identify problems that can lead to the return of goods and making recommendations on how to prevent these problems from negatively impacting on cost and the delivery of high quality customer service. 

  • UNIT STANDARD CCFO WORKING 
    Working effectively with others as a member of a team, group, organisation, and community during:
  • The development and implementation of effective inventory management systems. 

  • UNIT STANDARD CCFO ORGANISING 
    Organising and managing oneself and one's activities responsibly and effectively through:
  • Apply the principles of management and self management to the planning, organising and controlling of a warehousing function within the distribution function.
  • Apply the principles of good self management to the functions of preparing goods for transportation. 

  • UNIT STANDARD CCFO COLLECTING 
    Collecting, analysing, organising and critically evaluating information when:
  • Access, analyse and critically evaluate organisational strategies, marketing plans and environmental situations to structure and plan the effective operations of warehousing functions.
  • Access, analyse and evaluate information required for the safe and effective transportation of goods and can identify the legal requirements and complete the necessary paper work for the safe and legal distribution and transportation of goods.
  • Use the information regarding the returned goods and the causes of these returns to give feedback into the rest of the supply chain to correct/prevent future actions that could lead to an increase in the events causing the return of goods. 

  • UNIT STANDARD CCFO COMMUNICATING 
    Communicating effectively using visual, mathematical and/or language skills in the modes of oral and/or written persuasion when:
  • Communicating the procedure and benefits around the correct packing methods to all relevant stakeholders. 

  • UNIT STANDARD CCFO SCIENCE 
    Using science, technology and indigenous knowledge effectively and critically, showing responsibility towards the environment and health of others through:
  • Preparing goods for transportation. 

  • UNIT STANDARD CCFO DEMONSTRATING 
    Demonstrating an understanding of the world as a set of related systems by recognising that problem-solving contexts do not exist in isolation when:
  • Linking the most effective inventory management system to the basic warehouse requirements. 

  • UNIT STANDARD ASSESSOR CRITERIA 
    N/A 

    REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. 

    UNIT STANDARD NOTES 
    N/A 

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Elective  74149   National Certificate: Supply Chain Management  Level 5  NQF Level 05  Reregistered  2023-06-30  TETA 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    1. Academics Dynamics (Pty) Ltd 
    2. Aldabri 106 Institute for Quality Pty Ltd 
    3. Andebe Training and Skills Development 
    4. BPL Academy 
    5. Brilliant Skills Development & Training Solutions 
    6. Centre for Logistics Excellence (Pty) Ltd 
    7. College for Business and Maritime Studies 
    8. College of Production Technology 
    9. COMMERCE EDGE SOUTH AFRICA PTY LTD 
    10. D AND D LWAZI RENAISSANCE RESEARCH DEVELOPMENT INSTITUTE 
    11. Global Maritime Legal Solutions Pty Ltd 
    12. Innovative Shared Services 
    13. KVR TRAINING AND BUSINESS SOLUTIONS PTY LTD 
    14. Makwedeng Training 
    15. Metro Minds 
    16. Phephani Learnerships cc 
    17. Pro-Active Assessment and RPL College (Pty) Ltd 
    18. School of Shipping 
    19. Skills Development Specialists 
    20. UKWAKHILE TRAINING 
    21. Y2K College 



    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.