SAQA All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD THAT HAS PASSED THE END DATE: 

Manage a quality assurance system in a sensitive consumer product manufacturing environment 
SAQA US ID UNIT STANDARD TITLE
10608  Manage a quality assurance system in a sensitive consumer product manufacturing environment 
ORIGINATOR
SGB Food Manufacturing 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 06 - Manufacturing, Engineering and Technology Manufacturing and Assembly 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular  Level 6  Level TBA: Pre-2009 was L6  9 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Passed the End Date -
Status was "Reregistered" 		 2004-10-13  2006-04-20  SAQA 0556/04 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2007-04-20   2010-04-20  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard is replaced by: 
US ID Unit Standard Title Pre-2009 NQF Level NQF Level Credits Replacement Status
119798  Optimise a quality management system in a food or sensitive consumer product value chain  Level 6  Level TBA: Pre-2009 was L6  12   

PURPOSE OF THE UNIT STANDARD 
A person credited with this unit standard is able to:
  • Design a quality assurance system,
  • Implement a quality assurance system,
  • Identify and implement improvements to the quality assurance system,
  • Conduct quality audits and inspections.

    This unit standard is intended for a person in the manufacturing environment who needs to manage, control and improve quality assurance systems within the manufacturing environment where sensitive consumer products are manufactured and ensuring that world class quality product are sold to the retail market.

    The skills, knowledge and understanding demonstrated within this unit standard are essential for social and economic transformation and upliftment for any individual. 
    		•

    LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
  • Implement and maintain a food or beverage production quality assurance system.
  • Monitor and control quality assurance practices in a sensitive consumer product manufacturing environment. 
    		•

    UNIT STANDARD RANGE 
    The scope and context of this unit standard is for any person working in a manufacturing environment who needs to manage, control and improve quality assurance systems within the manufacturing environment where sensitive consumer products are manufactured and ensuring that world class quality product are sold to the retail market. 

    Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Design a quality assurance system. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    1. The features of quality management systems are identified according to quality management criteria. 
    ASSESSMENT CRITERION RANGE 
    Quality management criteria refer to systematic approach, documentation of procedures, standards and specifications, review and audit, measurement and evaluation.
     

    ASSESSMENT CRITERION 2 
    2. Comparison of recognised models for quality management systems is made in terms of why they are chosen for different situations. 
    ASSESSMENT CRITERION RANGE 
    Models for quality management systems refer to ISO 9000 series, QS9000, TQM.
     

    ASSESSMENT CRITERION 3 
    3. Explanation of concepts of quality is made in terms of degree of excellence, conformance to requirements and fitness for purpose, and meeting and/or exceeding customer needs. 

    ASSESSMENT CRITERION 4 
    4. Explanation of concepts associated with the management of quality is made in terms of their relationship, limitations, and applications. 
    ASSESSMENT CRITERION RANGE 
    Management of quality concepts refer to quality management, quality control, quality assurance, total quality management that including continuous improvement.
     

    ASSESSMENT CRITERION 5 
    5. Explanation of recognised quality management principles establishes their inter-relationships and applicability for a familiar context. 
    ASSESSMENT CRITERION RANGE 
    Quality management principles refer to customer focus, continuous improvement, process focus versus output focus, importance and involvement of people, use of teams, use of measurement and data, supply chain relationships, leadership.
     

    ASSESSMENT CRITERION 6 
    6. Quality management plan and improvement plans are formulated and communicated to all relevant stakeholders. 

    ASSESSMENT CRITERION 7 
    7. Plans and processes comply with legal requirements, codes of practice and organisational policies, and taking in account of current good practices. 

    ASSESSMENT CRITERION 8 
    8. Plans and processes are implemented and maintained in accordance with objectives and within budgets, time scales and resource allocations and in co-operation with the people involved in and affected by their implementation. 

    ASSESSMENT CRITERION 9 
    9. Quality assurance systems are developed and implemented according to prioritised risk assessment. 

    SPECIFIC OUTCOME 2 
    Implement a quality assurance system. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    1. A plan to implement a production quality assurance system is developed according to standard operating procedures. 

    ASSESSMENT CRITERION 2 
    2. Potential constraints to the implementation of a production quality assurance system plan are identified and reported according to standard operating procedures. 

    ASSESSMENT CRITERION 3 
    3. A production quality assurance system is implemented according to standard operating procedures. 

    SPECIFIC OUTCOME 3 
    Identify and implement improvements to the quality assurance system. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    1. Differentiation between innovation and improvement is made in terms of degree of participation and access to resources. 

    ASSESSMENT CRITERION 2 
    2. Differentiation between innovation and improvement establishes their roles in quality improvements. 

    ASSESSMENT CRITERION 3 
    3. Identification of approaches to quality improvement establishes their inter-relationship and significance to the management of organisations. 

    ASSESSMENT CRITERION 4 
    4. Explanation of the role of documentation in the quality improvement process establishes its importance for the maintenance of quality improvements. 

    SPECIFIC OUTCOME 4 
    Conduct quality audits and inspections. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    1. The concept of quality auditing is explained in terms of objective comparisons of audit activities against quality standards. 

    ASSESSMENT CRITERION 2 
    2. The benefits of quality auditing are identified in terms of added value for auditees. 

    ASSESSMENT CRITERION 3 
    3. The purposes for quality auditing are identified in terms of stakeholder requirements. 
    ASSESSMENT CRITERION RANGE 
    Stakeholders include but are not limited to management, customers, suppliers, regulatory authorities.
    Requirements refer to but are not limited to identification of areas for improvement, compliance with statutory requirements, identification of risks, establishment and improvement of safe work practices and environment, confirmation of planned outcomes, product, service and process performance.
     

    ASSESSMENT CRITERION 4 
    4. Definition of the audit process establishes the sequence of audit activities, and the roles of auditors, lead auditors, auditees, and clients in the process. 
    ASSESSMENT CRITERION RANGE 
    Sequence of audit activities includes negotiation of scope, preparation, opening meeting, conduct of audit, closing meeting, report on audit and verification of corrective action.
     

    ASSESSMENT CRITERION 5 
    5. Differentiations of audit types are made on the basis of what is to be audited and the relationship of auditor and client. 
    ASSESSMENT CRITERION RANGE 
    Audit types refer to systems audits, product certification audits, product audits, service audits, process audits and management audits.
    Relationship of auditor and client refer to first, second and third party audits.
     


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
  • Internal moderation.
  • External moderation.
  • An assessor, accredited by the relevant ETQA, will assess the learner`s competency.
  • Assessment procedures will be supplied by the ETQA in alignment with NSB requirements.
  • All assessment activities must be fair, so that all candidates have equal opportunities. Activities must be free of gender, ethnic or other bias.
  • Questions and answers to determine theoretical knowledge are expected.
  • Examination of an assessment portfolio.
  • Reporting skills are demonstrated by effective communication, using verbal (language) and/or writing skills.
  • Direct observation in simulated or actual work conditions. 
    		•

    UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
    Embedded knowledge is reflected within the assessment criteria of each specific outcome. 

    UNIT STANDARD DEVELOPMENTAL OUTCOME 
    N/A 

    UNIT STANDARD LINKAGES 
    N/A 


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO IDENTIFYING 
    Identify and solve problems in which response displays that responsible decisions, using critical and creative thinking, have been made.

    Evident in all Specific Outcomes. 

    UNIT STANDARD CCFO WORKING 
    Work effectively with others as a member of a team, group, organisation or community.

    Evident in all Specific Outcomes. 

    UNIT STANDARD CCFO ORGANISING 
    Organise and manage oneself and one`s activities responsibly and effectively.

    Evident in all Specific Outcomes. 

    UNIT STANDARD CCFO COLLECTING 
    Collect, analyse, organise and critically evaluate information.

    Evident in all Specific Outcomes. 

    UNIT STANDARD CCFO COMMUNICATING 
    Communicate effectively by using mathematical and/or language skills in the modes of oral and/or written presentations.

    Evident in all Specific Outcomes. 

    UNIT STANDARD CCFO SCIENCE 
    Use science and technology effectively and critically, showing responsibility towards the environment and health of others.

    Evident in all Specific Outcomes. 

    UNIT STANDARD CCFO DEMONSTRATING 
    Demonstrate an understanding of the world as a set of related systems by recognising that problem solving contexts do not exist in isolation.

    Evident in all Specific Outcomes. 

    UNIT STANDARD CCFO CONTRIBUTING 
    Contribute to the full personal development of each learner and the social and economic development of the society at large.

    Evident in all Specific Outcomes. 

    UNIT STANDARD ASSESSOR CRITERIA 
    N/A 

    UNIT STANDARD NOTES 
    This unit standard has been replaced by unit standard 119798 which is 'Optimise a quality management system in a food or sensitive consumer product value chain', level 6, 12 credits.

    Supplementary Information

    Terminology:

    ISO 9000:
  • International Standards Organisation.

    QS:
  • Quality system refers to a system incorporating HACCP and good manufacturing practices.

    Sensitive consumer product:
  • Refer to any food, beverage, pharmaceutical, cosmetic or fast moving consumable product utilised by a human being or mammal that might become harmful to humans and mammals due to non conformance to critical control parameters and parameters.

    TQM:
  • Refers to Total Quality Management.TQM is a documented organisational structure describing responsibilities, procedures and resources for implementing quality management. 
    		•

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Core  49060   National Degree: Master Craftsmanship (Electrical)  Level 6  Level TBA: Pre-2009 was L6  Passed the End Date -
    Status was "Reregistered"     		 2018-12-31  EWSETA 
    Core  21847   National Diploma: Manufacturing Management: Food and Beverage  Level 6  NQF Level 06  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  FOODBEV 
    Fundamental  49532   National Diploma: Clear Fermented Beverage Processing: Brewing  Level 6  NQF Level 06  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  FOODBEV 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    NONE 


    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.