SAQA

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SOUTH AFRICAN QUALIFICATIONS AUTHORITY

REGISTERED UNIT STANDARD THAT HAS PASSED THE END DATE:

Apply knowledge of the relationship between tourism and the community

SAQA US ID	UNIT STANDARD TITLE
11337	Apply knowledge of the relationship between tourism and the community
ORIGINATOR
SGB Hospitality,Tourism,Travel, Leisure and Gaming
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-
FIELD			SUBFIELD
Field 11 - Services			Hospitality, Tourism, Travel, Gaming and Leisure
ABET BAND	UNIT STANDARD TYPE	PRE-2009 NQF LEVEL	NQF LEVEL	CREDITS
ABET Level 4	Regular	Level 1	NQF Level 01	5
REGISTRATION STATUS		REGISTRATION START DATE	REGISTRATION END DATE	SAQA DECISION NUMBER
Passed the End Date - Status was "Registered"		2002-08-14	2005-08-14	SAQA 0643/02
LAST DATE FOR ENROLMENT		LAST DATE FOR ACHIEVEMENT
2006-08-14		2009-08-14

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.

This unit standard does not replace any other unit standard and is not replaced by any other unit standard.

PURPOSE OF THE UNIT STANDARD

A learner assessed as competent against this unit standard will be able to:

Contribute towards tourism development in their community, promote a positive community attitude towards tourism, create a promotional item for tourists, enhance the safety of tourists and understand the rights and responsibilities of tourists and the community.

LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING

A learner taking this unit standard is assumed to have language, literacy and communication skills at ABET 1 level or equivalent and mathematical (numeracy) skills at ABET 1 level or equivalent.

UNIT STANDARD RANGE

Guides to the scope and complexity of the specific outcomes are provided beneath each specific outcome. These are neither comprehensive nor necessarily appropriate to all contexts. Alternatives must however be comparable in scope and complexity. These are intended only as a general guide to the scope and complexity of what is required.

Specific Outcomes and Assessment Criteria:

SPECIFIC OUTCOME 1

Identify and explain the impact of tourism on the community

OUTCOME RANGE

At least one positive and negative impact from each of the following categories: Social, economic and environmental.

ASSESSMENT CRITERIA

ASSESSMENT CRITERION 1

1.Identify and discuss the benefits of tourism

ASSESSMENT CRITERION 2

2.Identify and discuss the negative impact of tourism

SPECIFIC OUTCOME 2

Identify the ways in which a community can promote tourism development

OUTCOME RANGE

Oral presentations, media, information centres, collecting information on the attitudes of the local community towards tourism and raising awareness in the community around tourism, illustrate how the community can promote tourism awareness, research and discuss the safety of tourists in the community, research the possible tourism resources available to the community.
Safety and security structures:
Police, Community Forums, Neighbourhood watch
Ways to improve safety and security measures by implementing some of the following measures:
Report crime, vigilance.
Membership to the structures listed in the range above.
Tourism resources

ASSESSMENT CRITERIA

ASSESSMENT CRITERION 1

1.List ways in which a community can promote tourism development

ASSESSMENT CRITERION 2

2.Discuss the ways in which the safety and security measures in the community promote tourism

ASSESSMENT CRITERION 3

3.Research the community's attitude towards tourism development

ASSESSMENT CRITERION 4

4.Identify the factors that are a threat to promoting tourism.

SPECIFIC OUTCOME 3

Plan, design and make an item to promote the local community

OUTCOME RANGE

Arts and crafts with the name of the place on it, for example: soap, ashtrays, scented candles with the town logo on, T-shirts, key rings etc.

ASSESSMENT CRITERIA

ASSESSMENT CRITERION 1

1.Identify promotional items for the local market.

ASSESSMENT CRITERION 2

2.Plan and design promotional items

ASSESSMENT CRITERION 3

3.Make and display promotional items for the local tourism market

SPECIFIC OUTCOME 4

Discuss the legal and ethical issues relating to tourism

OUTCOME RANGE

Main points in the White Paper on Sustainable Tourism Development, Charter of the rights and responsibilities of tourists and the community towards each other, possible offensive behaviour:
Smoking, Sexist language, Swearing.

ASSESSMENT CRITERIA

ASSESSMENT CRITERION 1

1.Discuss the rights and responsibilities of the tourist and of the tourism worker

ASSESSMENT CRITERION 2

2.List and explain the purpose of relevant tourism legislation.

ASSESSMENT CRITERION 3

3.Develop a code of conduct for tourists and a code of conduct for the community.

UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS

1. Anyone assessing a learner or moderating the assessment of a learner against this unit standard must be registered as an assessor with the relevant ETQA.
2. Any institution offering learning that will enable the achievement of this unit standard must be accredited as a provider with relevant ETQA.
3. Assessment and moderation of assessment will be overseen by the relevant ETQA according to the ETQAs policies and guidelines for assessment and moderation; in terms of agreements reached around assessment and moderation between ETQAs (including professional bodies); and in terms of the moderation guideline detailed under point 4 immediately below.
4. Moderation must include both internal and external moderation of assessments as exit points of the qualification, unless ETQA policies specify otherwise. Moderation should also encompass achievement of the competence described in the qualification.

Anyone wishing to be assessed against this unit standard may apply to be assessed by any assessment agency, assessor or provider institution that is accredited by the relevant ETQA.

UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE

The qualifying learner is able to demonstrate a basic knowledge and understanding of:

Tourism impact on communities
Economic benefits of tourism
Career opportunities in the communities
Community role in tourism
Safety and security of tourists
Tourism awareness, cultural awareness and diversity
Advantages and disadvantages of tourism/tourists

Critical Cross-field Outcomes (CCFO):

UNIT STANDARD CCFO WORKING

Working effectively with others as a member of a team, group, organisation or community.

UNIT STANDARD CCFO ORGANISING

Organizing and managing oneself effectively.

UNIT STANDARD CCFO COMMUNICATING

Communicating effectively.

UNIT STANDARD CCFO SCIENCE

Using science and technology effectively.

UNIT STANDARD CCFO DEMONSTRATING

Demonstrating an understanding of the world as a set of related systems.

UNIT STANDARD CCFO CONTRIBUTING

Developing the whole person.

UNIT STANDARD ASSESSOR CRITERIA

When conducting assessments, assessors must ensure that they are familiar with the full text of the Unit Standards being assessed. They must ensure that the assessment covers the specific outcomes, critical cross-field outcomes and essential embedded knowledge. Assessment criteria have been included under each specific outcome.

As each situation is different, it will be necessary to develop assessment activities and tools, which are appropriate to the contexts in which learners are working. These activities and tools may include self-assessment, peer assessment, formative and summative assessment. Further guidelines on assessment of Unit Standards at this level can be found in the ABET Assessment Action Plan published by the Department of Education and from the relevant ETQA.

Method of assessment:

Guidelines on the full range of assessment methods are given in the ABET Assessment Action Plan. Methods could include:

Direct observation

Compiling a portfolio of evidence

Written or oral assessments

Testimony from a third party

Integrated assessment:

It maybe more effective and efficient to assess a number of unit standards together thus reducing the overall number of assessment 'events'.

QUALIFICATIONS UTILISING THIS UNIT STANDARD:

	ID	QUALIFICATION TITLE	PRE-2009 NQF LEVEL	NQF LEVEL	STATUS	END DATE	PRIMARY OR DELEGATED QA FUNCTIONARY
Elective	71751	General Education and Training Certificate: Adult Basic Education and Training	Level 1	NQF Level 01	Passed the End Date - Status was "Reregistered"	2023-06-30	As per Learning Programmes recorded against this Qual
Elective	73249	General Education and Training Certificate: Adult Basic Education and Training: Academic Curriculum	Level 1	NQF Level 01	Reregistered	2028-06-30	UMALUSI

PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD:

This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.

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