SAQA All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD: 

Demonstrate an understanding of issues affecting the management of a local area computer network (LAN) 
SAQA US ID UNIT STANDARD TITLE
114046  Demonstrate an understanding of issues affecting the management of a local area computer network (LAN) 
ORIGINATOR
SGB Information Systems and Technology 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 10 - Physical, Mathematical, Computer and Life Sciences Information Technology and Computer Sciences 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular  Level 5  Level TBA: Pre-2009 was L5 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Reregistered  2018-07-01  2023-06-30  SAQA 06120/18 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2024-06-30   2027-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard does not replace any other unit standard and is not replaced by any other unit standard. 

PURPOSE OF THE UNIT STANDARD 
This unit standard is intended:
  • To provide conceptual knowledge of the areas covered;
  • For those working in, or entering the workplace in the area of Data Communications & Networking.

    People credited with this unit standard are able to:
  • Explain the management of access to a local area computer network (LAN)
  • Explain LAN performance issues
  • Explain LAN support issues
  • Explain typical viruses on LANs
    The performance of all elements is to a standard that allows for further learning in this area. 

  • LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
    The credit value of this unit standard is calculated assuming a person has the prior knowledge and skills to:
  • Demonstrate an understanding of local area networks
  • Explain the principles of computer networks
  • Apply the principles of supporting users of a local area network 

  • UNIT STANDARD RANGE 
    N/A 

    Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Explain the management of access to a local area computer network. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    1. The explanation identifies resources whose access can be managed. 

    ASSESSMENT CRITERION 2 
    2. The explanation outlines the level of access for different categories of people. 
    ASSESSMENT CRITERION RANGE 
    User, Operator, Administrator.
     

    ASSESSMENT CRITERION 3 
    3. The explanation outlines methods of controlling access. 
    ASSESSMENT CRITERION RANGE 
    Personal identification, Directory (folder), File, Temporal, Location.
     

    ASSESSMENT CRITERION 4 
    4. The explanation outlines the purpose of an access audit trail. 

    SPECIFIC OUTCOME 2 
    Explain local area computer network performance issues. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    1. The explanation describes a range of factors that affects response times on a LAN. 
    ASSESSMENT CRITERION RANGE 
    Speed of devices, Bandwidth of transmission line, Queuing at notes or hosts, Processing time, Message size and overheads, Priority at nodes, Quality of transmission.
     

    ASSESSMENT CRITERION 2 
    2. The explanation outlines the need to analyse data and identify problems. 

    ASSESSMENT CRITERION 3 
    3. The explanation outlines how diagnostic tools are used to collect data. 

    ASSESSMENT CRITERION 4 
    4. The explanation outlines and compares methods for improving the performance with respect to their effect on performance. 
    ASSESSMENT CRITERION RANGE 
    Faster chips, Network boards, Improved protocols, Hard drive, Media, Memory.
     

    SPECIFIC OUTCOME 3 
    Explain local area computer network support issues. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    1. The explanation distinguishes sources. 
    ASSESSMENT CRITERION RANGE 
    Suppliers, Third party professionals, Local expertise.
     

    ASSESSMENT CRITERION 2 
    2. The explanation outlines user expectations of a range of support options. 
    ASSESSMENT CRITERION RANGE 
    Suppliers, Third party professionals, Local expertise, Product guarantees, Software tools.
     

    SPECIFIC OUTCOME 4 
    Explain typical viruses on local area computer networks. 
    OUTCOME RANGE 
    Virus types; Trojan Horses, Spoofing, Worms (at least 2). 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    1. The explanation outlines the symptoms and transmission of viruses. 

    ASSESSMENT CRITERION 2 
    2. The explanation allows the selection of a method for the prevention, detection, and eradication of viruses for a situation. 


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
    Providers must be accredited by the relevant Education and Training Quality Authority (ETQA) before they can offer programs of education and training assessed against unit standards.

    Moderation Process:
    Moderation of assessment will be overseen by the relevant ETQA according to the moderation guidelines in the relevant qualification and the agreed ETQA procedures. 

    UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
    1. Performance of all elements is to be carried out in accordance with organisation standards and procedures, unless otherwise stated. Organisation standards and procedures may cover: quality assurance, documentation, security, communication, health and safety, and personal behaviour. An example of the standards expected is the standards found in ISO 9000 Certified Organisations.

    2. Performance of all elements is to be completed within the normal range of time that would be expected in a professional environment, e.g. in a commercial or government organisation.

    3. Performance of all elements is to be within the normal range of cost, or cost estimate, that would be expected in a commercial environment.

    4. Performance of all elements complies with the laws of South Africa, especially with regard to copyright, privacy, health and safety, and consumer rights. 

    UNIT STANDARD DEVELOPMENTAL OUTCOME 
    N/A 

    UNIT STANDARD LINKAGES 
    N/A 


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO IDENTIFYING 
    Identify, solve problems and make decisions in relation to the current environments. 

    UNIT STANDARD CCFO WORKING 
    Work effectively with others as a member of a team or organisation. 

    UNIT STANDARD CCFO ORGANISING 
    Organise and manage oneself and one`s activities responsibly and effectively. 

    UNIT STANDARD CCFO COLLECTING 
    Collect, analyse, organise, and critically evaluate information. 

    UNIT STANDARD CCFO SCIENCE 
    Use science and technology effectively and critically, showing responsibility towards the environment and health of others. 

    UNIT STANDARD CCFO DEMONSTRATING 
    Demonstrate an understanding of the world as a set of related systems by recognising that problem solving contexts do not exist in isolation. 

    UNIT STANDARD CCFO CONTRIBUTING 
    Contribute to one`s full personal development and the social and economic development of the society at large by being aware of the importance of: reflecting on and exploring a variety of strategies to learn more effectively, exploring education and career opportunities and developing entrepreneurial opportunities. 

    UNIT STANDARD ASSESSOR CRITERIA 
    N/A 

    REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. 

    UNIT STANDARD NOTES 
    Supplementary Information:

    A set of user problems and organisation and user requirements specifications must be provided to the person being assessed against this unit standard.

    Glossary of terms:
    Local area computer network (LAN) refers to a single network of personal computers within the same area, e.g. office or building.
    Industry recommended procedure refers to a procedure used and recommended by an organisation involved in the computer industry.

    Sub-Sub-Field (Domain):
    Data Communications & Networking 

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Core  48573   National Certificate: Information Technology: Systems Support  Level 5  Level TBA: Pre-2009 was L5  Reregistered  2023-06-30  MICTS 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    1. Academy of Training and Development 
    2. All Connections cc 
    3. ATTI Nelspruit Pty Ltd 
    4. Broadband College of Technology 
    5. Bytes People Solutions A Division of Altron TMT (Pty) Ltd 
    6. CTU Training Solutions 
    7. EAST LONDON MANAGEMENT INSTITUTE 
    8. Ekasi IT Solutions CC 
    9. Fakazani Management Services 
    10. Falcon Business Institute (Pty) Ltd 
    11. iSolve Business Solutions (Pty) Ltd 
    12. Jeppe College of Commerce and Computer Studies 
    13. Kezla Investments 
    14. Mass Computer Training And Printers 
    15. NetCampus (Pty) Ltd. 
    16. On the Ball College Pty ltd 
    17. PROSERV SA (PTY) LTD 
    18. Richfield Graduate Institute of Technology Pty Ltd 
    19. The Graduate Institute of South Africa 
    20. Titan Trade Technologies (Pty) Ltd 
    21. Tshwane College of Commerce and Computer 
    22. Whitestone College 



    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.