All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source. |
SOUTH AFRICAN QUALIFICATIONS AUTHORITY |
REGISTERED UNIT STANDARD THAT HAS PASSED THE END DATE: |
Apply the principles of resolving problems for single-user and multi-user computer operating systems |
SAQA US ID | UNIT STANDARD TITLE | |||
114183 | Apply the principles of resolving problems for single-user and multi-user computer operating systems | |||
ORIGINATOR | ||||
SGB Information Systems and Technology | ||||
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY | ||||
- | ||||
FIELD | SUBFIELD | |||
Field 10 - Physical, Mathematical, Computer and Life Sciences | Information Technology and Computer Sciences | |||
ABET BAND | UNIT STANDARD TYPE | PRE-2009 NQF LEVEL | NQF LEVEL | CREDITS |
Undefined | Regular | Level 5 | Level TBA: Pre-2009 was L5 | 7 |
REGISTRATION STATUS | REGISTRATION START DATE | REGISTRATION END DATE | SAQA DECISION NUMBER | |
Passed the End Date - Status was "Reregistered" |
2018-07-01 | 2023-06-30 | SAQA 06120/18 | |
LAST DATE FOR ENROLMENT | LAST DATE FOR ACHIEVEMENT | |||
2026-06-30 | 2029-06-30 |
In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise. |
This unit standard does not replace any other unit standard and is not replaced by any other unit standard. |
PURPOSE OF THE UNIT STANDARD |
This unit standard is intended:
People credited with this unit standard are able to: |
LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING |
The credit value of this unit is based on a person having prior knowledge and skills to :
|
UNIT STANDARD RANGE |
The level assigned to this unit standard is appropriate because the individual needs to generate ideas through the analysis and the formulation of responses to well and abstract problems. Need to analyse and evaluate information; exercise significant judgement across a range of functions and accept responsibility for determining and achieving personal outcomes
The credit value assigned to this unit standard is appropriate and reflects the average length of time for an average qualifying learner to become competent. |
Specific Outcomes and Assessment Criteria: |
SPECIFIC OUTCOME 1 |
Describe software diagnostic tools for single-user and multi-user computer operating systems. |
ASSESSMENT CRITERIA |
ASSESSMENT CRITERION 1 |
1. The description outlines the function and operation of software diagnostic tools. |
ASSESSMENT CRITERION 2 |
2. The description identifies the factors influencing the selection of tools. |
SPECIFIC OUTCOME 2 |
Identify problems related to single-user and multi-user computer operating systems. |
OUTCOME RANGE |
Problem types - configuration, file management, user access. |
ASSESSMENT CRITERIA |
ASSESSMENT CRITERION 1 |
1. Problems are identified, explained and described within agreed timeframe. |
ASSESSMENT CRITERION 2 |
2. The cause(s) of the problem are established without trial and error process. |
ASSESSMENT CRITERION 3 |
3. Problems are logged/recorded for future reference. |
SPECIFIC OUTCOME 3 |
Resolve problems with single-user and multi-user computer operating systems. |
OUTCOME RANGE |
Problem types - configuration, file management, user access. |
ASSESSMENT CRITERIA |
ASSESSMENT CRITERION 1 |
1. The solution uses an industry recommended procedure to diagnose problems. |
ASSESSMENT CRITERION 2 |
2. The solution uses a diagnostic tool to diagnose problems. |
ASSESSMENT CRITERION 3 |
3. The solution to the problem is justified by diagnostic evidence. |
ASSESSMENT CRITERION 4 |
4. The solution documents the causes and resolutions of problems according to industry recommended practice. |
ASSESSMENT CRITERION 5 |
5. The solution ensures that the operating systems are returned to service, free of problem symptoms. |
UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS |
Moderation Process: |
UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE |
UNIT STANDARD DEVELOPMENTAL OUTCOME |
N/A |
UNIT STANDARD LINKAGES |
N/A |
Critical Cross-field Outcomes (CCFO): |
UNIT STANDARD CCFO IDENTIFYING |
Identify and solve problems in which responses display decision using critical and creative thinking by acquiring understanding of a problem or situation by breaking it down systematically into its component parts and identifying the relationships between these parts. |
UNIT STANDARD CCFO WORKING |
Work effectively with others as a member of a team, group, organisation and/or community by understanding the needs of the internal or external customer and keeping them in mind when taking actions or making decisions. |
UNIT STANDARD CCFO ORGANISING |
Organise and manage him/her self and his/her activities responsibly and effectively. |
UNIT STANDARD CCFO COLLECTING |
Collect, analyse, organise, and critically evaluate information. |
UNIT STANDARD CCFO COMMUNICATING |
Communicate effectively using visual, mathematical and/or language skills in the modes of oral and written presentation. |
UNIT STANDARD CCFO DEMONSTRATING |
Demonstrate an understanding of the world as a set of related systems by recognising that problem solving contexts do not exists in isolation. |
UNIT STANDARD ASSESSOR CRITERIA |
N/A |
REREGISTRATION HISTORY |
As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. |
UNIT STANDARD NOTES |
Supplementary information:
None. Sub-Sub-Field (Domain): Hardware, Infrastructure, Maintenance and Support. |
QUALIFICATIONS UTILISING THIS UNIT STANDARD: |
ID | QUALIFICATION TITLE | PRE-2009 NQF LEVEL | NQF LEVEL | STATUS | END DATE | PRIMARY OR DELEGATED QA FUNCTIONARY | |
Fundamental | 48573 | National Certificate: Information Technology: Systems Support | Level 5 | Level TBA: Pre-2009 was L5 | Passed the End Date - Status was "Reregistered" |
2023-06-30 | MICTS |
Elective | 63589 | National Diploma: Geographical Information Science | Level 5 | NQF Level 05 | Passed the End Date - Status was "Reregistered" |
2023-06-30 | CETA |
PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: |
This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here. |
1. | Affirmations Training |
2. | Africa Learn (Pty) Ltd |
3. | Afrika Tikkun NCC |
4. | All Nation Group Five Trading and Projects |
5. | Amadi Institute of Management And Technology (Pty) Ltd |
6. | Amilak Training Center |
7. | ATTI Nelspruit Pty Ltd |
8. | Atvance Institute (Pty) Ltd |
9. | Balefile Trading and Services |
10. | BEE Clinic Pty Ltd |
11. | Bells Technical College |
12. | Brainwave Projects 1430 cc |
13. | Careers IT |
14. | Columbus Consulting Pty Ltd |
15. | CTU Training Solutions |
16. | CYBAX SYSTEMS |
17. | Delight Computer Training |
18. | EAST LONDON MANAGEMENT INSTITUTE |
19. | Ekasi IT Solutions Centre |
20. | Elchees Software Solutions |
21. | Epitome Villa (Pty)Ltd |
22. | EYETHU NATIONAL COMPUTER COLLEGE PTY LTD |
23. | Facilitation Development (PTY) LTD |
24. | Finweb Business Consultancy |
25. | Foster-Melliar (Pty) Ltd |
26. | Fourways Private College |
27. | Genii Institute PTY LTD |
28. | Global Institute for Capacity |
29. | HILLCROSS BUSINESS SCHOOL (PTY |
30. | Hlanganani ICT (Pty) Ltd |
31. | Ikusasalethu Youth Development Project NPC |
32. | Information Technology Resource Centre |
33. | IT Academy |
34. | Jeppe College of Commerce and |
35. | K Boneng Consulting Services P |
36. | KT Mobile Services |
37. | LETAGO DEVELOPMENT CONSULTING |
38. | MBOWA COLLEGE PTY LTD |
39. | Metanoia Ratings PTY LTD |
40. | MMELA VILLAGE TECHNOLOGIES (PT |
41. | Mogapi Education Group (Pty) Ltd |
42. | Moving Ahead Development Agenc |
43. | Mufuka Business and Technical |
44. | Natfin Holdings Pty Ltd |
45. | NCC - Vereeniging |
46. | Nolwazi Stem Education for The |
47. | Ntandokazi Holdings Pty Ltd |
48. | Nyathela Business College |
49. | On the Ball College Pty ltd |
50. | OPELONG BUSINESS INSTITUTE (PT |
51. | Paramixed Pty Ltd |
52. | Polokwane Technology Institute (Pty) Ltd |
53. | Pretoria Technical College |
54. | Progressive School of Business |
55. | Prophesy Training College (Pty) Ltd |
56. | QUALITATIVE INNOVATIVE SOLUTIONS |
57. | QUARPHIX (PTY) LTD |
58. | Richfield Graduate Institute of Technology Pty Ltd |
59. | Rostec Technical FET College (Pty) Ltd |
60. | Silulo Ulutho Technologies |
61. | SIYAFUNDA COMMUNITY TECHNOLOGY CENTRE NPC |
62. | Spears Business and Life Couch Consulting (Pty) Ltd |
63. | Spina Consultancy |
64. | SUCCESS BUILDERS INTERNATIONAL CC |
65. | SUPREME ICT CONSULTANTS |
66. | Tech-Com Solutions cc |
67. | Techtisa (pty) Ltd |
68. | Terry Computer Services cc |
69. | Think Tank T2 (Pty) Ltd |
70. | Titan Trade Technologies |
71. | Tlou Foundation College |
72. | TORQUE TECHNICAL COMPUTER TRAINING PTY LTD |
73. | TSP COLLEGE |
74. | Ukwazi Academy and Corporate S |
75. | Umbusi Consulting Services |
76. | Varsity Institute of Science & Technology (Pty)Ltd |
77. | Visionary Skill Academy |
78. | VSS College (Pty) LTD |
79. | Vukani Solutions |
80. | VUTHLARI MARKETING CONSULTING |
81. | Wellinkwise Pty Ltd |
82. | Whitestone College |
83. | Woosh Consultants (Pty) Ltd |
84. | Working Solution International |
85. | Xylo Trading 12 (Pty) Ltd |
86. | YITRO INNOVATIONS |
87. | ZA WIT (PTY) LTD |
All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source. |