SAQA All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD THAT HAS PASSED THE END DATE: 

Demonstrate ethical professional conduct in diplomatic service 
SAQA US ID UNIT STANDARD TITLE
114694  Demonstrate ethical professional conduct in diplomatic service 
ORIGINATOR
SGB Diplomacy, Protocol and Foreign Affairs Assist 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 08 - Law, Military Science and Security Sovereignty of the State 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular  Level 7  Level TBA: Pre-2009 was L7  5 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Passed the End Date -
Status was "Reregistered" 		 2007-06-26  2010-06-26  SAQA 0160/05 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2011-06-26   2014-06-26  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard does not replace any other unit standard and is not replaced by any other unit standard. 

PURPOSE OF THE UNIT STANDARD 
This unit standard has as its core purpose, qualifying learners who will demonstrate ethical and professional conduct in diplomatic service. They will evaluate and apply the Batho Pele principles, develop appropriate intra-personal and leadership skills; think strategically; determine strategies to adjust to new environments and cultures; manage diversity and develop leadership skills.

The qualifying learner will be able to:
  • Develop a base-line knowledge of self in a diplomatic career context.
  • Implement strategies to address identified shortcomings.
  • Plan sustainable personal short, medium and long term goals for a diplomatic career.
  • Evaluate and apply the Batho Pele principles.
  • Determine strategies to adjust to new environments and cultures.
  • Manage diversity and develop leadership skills. 
    		•

    LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
    Learners accessing this qualification are assumed to have completed a Level 6 qualification or RPL equivalent. Co-requisites are unit standards on time management and maintaining confidentiality. 

    UNIT STANDARD RANGE 
    N/A 

    Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Develop a base-line knowledge of self in a diplomatic career context. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    Socio-economic factors and personal values, interests and abilities are identified and critically evaluated with regards to a career. 

    ASSESSMENT CRITERION 2 
    Personal expectations and abilities are defined in the context of a diplomatic career. 

    ASSESSMENT CRITERION 3 
    The trends and demands of a diplomatic career are described. 

    ASSESSMENT CRITERION 4 
    Core elements of a diplomatic career are explained. 

    ASSESSMENT CRITERION 5 
    The value of a diplomat is explained and the importance of work ethic is explained. 

    ASSESSMENT CRITERION 6 
    Personal challenges of a diplomatic career are identified. 

    ASSESSMENT CRITERION 7 
    A personal profile is compiled of personal strengths and weaknesses in meeting the challenges of diplomatic career. 

    ASSESSMENT CRITERION 8 
    Decision to enter the diplomatic field is motivated. 

    SPECIFIC OUTCOME 2 
    Implement strategies to address identified shortcomings. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    Strategies to enhance own self-esteem are applied. 

    ASSESSMENT CRITERION 2 
    Own goals to address shortcomings are articulated with relevant time frames. 

    ASSESSMENT CRITERION 3 
    Skills to achieve set goals are practiced. 

    ASSESSMENT CRITERION 4 
    Progress to overcome weaknesses are monitored and evaluated. 

    ASSESSMENT CRITERION 5 
    Assistance of support services are sought to address shortcomings. 

    ASSESSMENT CRITERION 6 
    Enabling programmes to address weaknesses are planned. 

    SPECIFIC OUTCOME 3 
    Plan sustainable personal short, medium and long term goals for a diplomatic career. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    General "life" goals are established and evaluated. 

    ASSESSMENT CRITERION 2 
    Short term personal goals in diplomatic context are clearly articulated and discussed. 

    ASSESSMENT CRITERION 3 
    Medium term goals are planned and determine the priority in achieving them. 

    ASSESSMENT CRITERION 4 
    Long term goals are articulated and sustainability of the goals is discussed. 

    ASSESSMENT CRITERION 5 
    Alternatives to set goals are articulated. 

    SPECIFIC OUTCOME 4 
    Evaluate and apply the Batho Pele principles. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    Batho Pele is defined and its origin explained. 

    ASSESSMENT CRITERION 2 
    The eight Batho Pele principles are evaluated. 

    ASSESSMENT CRITERION 3 
    The significance of the eight principles for the diplomatic service is discussed. 

    ASSESSMENT CRITERION 4 
    Own performance is measured against these principles. 

    ASSESSMENT CRITERION 5 
    Strategies to implement Batho Pele are planned and evaluated in context. 

    ASSESSMENT CRITERION 6 
    A code of conduct is established and service excellence is promoted. 

    SPECIFIC OUTCOME 5 
    Determine strategies to adjust to new environments and cultures. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    The elements of "culture shock" are determined and discussed. 

    ASSESSMENT CRITERION 2 
    Strategies to deal with "culture shock" are identified and evaluated for effectiveness. 

    ASSESSMENT CRITERION 3 
    Environmental issues and challenges of a target host country are identified. 

    ASSESSMENT CRITERION 4 
    Coping mechanisms to deal with issues and challenges are developed. 

    ASSESSMENT CRITERION 5 
    Plans to assist family members with adjusting are devised. 

    SPECIFIC OUTCOME 6 
    Manage diversity and develop leadership skills. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    Foundations for developing healthy relationships are evaluated. 

    ASSESSMENT CRITERION 2 
    Strategies to create an environment for co-operation and effective teamwork are planned. 

    ASSESSMENT CRITERION 3 
    Coping mechanisms are devised to deal with culture shock and to adjust to new environments. 

    ASSESSMENT CRITERION 4 
    Support structures for family members to deal with change are identified. 

    ASSESSMENT CRITERION 5 
    Skills of assertiveness are developed. 

    ASSESSMENT CRITERION 6 
    The ethical code of conduct for diplomats is evaluated and implications investigated. 


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
  • An individual wishing to be assessed (including through RPL) against this unit standard may apply to an assessment agency, assessor or provider institution accredited by the relevant ETQA.
  • Anyone assessing a learner against this unit standard must be registered as an assessor with the relevant ETQA.
  • Any institution offering learning that will enable achievement of this unit standard or assessing this unit standard must be accredited as a provider with the ETQA's discretion. 
    		•

    UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
  • Principles, methods and techniques to discover values, attitudes, interests etc. to determine own profile.
  • Goals setting activities
  • Personality testing
  • Personality profiling: personality types, learning styles, managerial styles, own strengths and weaknesses.
  • Personal growth and development
  • Assertiveness training
  • Batho Pele principles and practice: Consultation, Service Standards, Access, Courtesy, Information, Openness and transparency, Redress and Value for Money.
  • Management of cultural diversity
  • Formal assessment for future career-building and development
  • Professional skills as in life of a diplomat
  • Leadership skills
  • Adjustment and culture shock
  • Managing diversity 
    		•

    UNIT STANDARD DEVELOPMENTAL OUTCOME 
    N/A 

    UNIT STANDARD LINKAGES 
    N/A 


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO WORKING 
    Work effectively with others in presenting the best interest of South Africa. 

    UNIT STANDARD CCFO COLLECTING 
    Collect, evaluate, organise and critically evaluate information pertaining to self-knowledge. 

    UNIT STANDARD CCFO COMMUNICATING 
    Communicate effectively in cross-cultural circumstances. 

    UNIT STANDARD CCFO DEMONSTRATING 
    Demonstrate an understanding of the world as a set of related systems to acquire best possible understanding diversity. 

    UNIT STANDARD ASSESSOR CRITERIA 
    N/A 

    UNIT STANDARD NOTES 
    Assessment methods and Integrated Assessment:

    Ensure that assessment covers the specific outcomes, the critical cross-field outcomes and the essential embedded knowledge. Assessment activities should be appropriate to the context and tools may include self-assessment, peer assessment, formative and summative assessment.

    A range of assessment methods should be used, including direct observation, product sample, simulation, questioning (verbal or written) and testimony (portfolio collection of evidence).

    Integrated assessment: It may be more effective and efficient to assess a number of unit standards together thus reducing the number of assessment "events". Ensure that the commonalities that exist between a number of unit standards are captured in a way that makes sense for assessment.

    Supplementary Information:

    Activities & number of hours:
    Lectures: 30 hours
    Experiential Learning: 10 hours
    Self-directed learning: 10 hours
    Total: 50 hours 

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Fundamental  48726   Advanced Diploma: Diplomacy  Level 7  NQF Level 07  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  PSETA until Last Date for Achievement 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    NONE 


    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.