SAQA All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD THAT HAS PASSED THE END DATE: 

Manage and apply protocols and etiquette in diplomatic context 
SAQA US ID UNIT STANDARD TITLE
114715  Manage and apply protocols and etiquette in diplomatic context 
ORIGINATOR
SGB Diplomacy, Protocol and Foreign Affairs Assist 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 08 - Law, Military Science and Security Sovereignty of the State 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular  Level 5  Level TBA: Pre-2009 was L5  10 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Passed the End Date -
Status was "Reregistered" 		 2018-07-01  2023-06-30  SAQA 06120/18 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2026-06-30   2029-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard does not replace any other unit standard and is not replaced by any other unit standard. 

PURPOSE OF THE UNIT STANDARD 
This unit standard has as its core purpose, qualifying learners who will demonstrate and understanding of international and regional protocol requirements; develop an appreciation for professional etiquette; understand the principles of diplomatic immunities and privileges as well as using the South African national flag and anthem correctly.

The qualifying learner will be able to:
  • Demonstrate knowledge of international and regional protocol principles
  • Apply protocol principles at diplomatic functions
  • Apply professional etiquette in appropriate contexts
  • Demonstrate an understanding of diplomatic immunities and privileges.
  • Use the South African flag and anthem correctly. 
    		•

    LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
    Learners accessing this qualification are assumed to have completed a Level 4 qualification or RPL equivalent. 

    UNIT STANDARD RANGE 
    N/A 

    Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Demonstrate knowledge of international and regional protocol principles. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    The official order of precedence in SA is explained. 

    ASSESSMENT CRITERION 2 
    The official order of precedence in a specific target country is explained. 

    ASSESSMENT CRITERION 3 
    Knowledge and application of Protocols for State Visits (incoming and outgoing) is demonstrated and managed. 

    ASSESSMENT CRITERION 4 
    Protocols regarding ceremonial functions and gifts are applied. 

    ASSESSMENT CRITERION 5 
    Knowledge and application of Protocols pertaining to Second and Third spheres of government including Twinning Agreements is demonstrated and managed. 

    ASSESSMENT CRITERION 6 
    Diplomatic, Presidential guesthouses and State Protocol lounges are efficiently managed. 

    SPECIFIC OUTCOME 2 
    Apply protocol principles at diplomatic functions. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    Invitations are worded and issued appropriately. 

    ASSESSMENT CRITERION 2 
    Seating arrangements are applied in the appropriate order of precedence. 

    ASSESSMENT CRITERION 3 
    Forms of address and introductions are applied correctly. 

    ASSESSMENT CRITERION 4 
    The appropriate dress code is adhered to. 

    SPECIFIC OUTCOME 3 
    Apply professional etiquette in appropriate contexts. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    The general etiquette appropriate to a diplomatic environment is adhered to. 

    ASSESSMENT CRITERION 2 
    Staff members are trained in the relevant etiquette required of them. 

    ASSESSMENT CRITERION 3 
    Etiquette rules of a specific target country are investigated and applied. 

    SPECIFIC OUTCOME 4 
    Demonstrate an understanding of diplomatic immunities and privileges. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    Convention on the privileges and immunities of the United Nations is analysed. 

    ASSESSMENT CRITERION 2 
    Convention on the privileges and immunities of the specialized agencies is reviewed. 

    ASSESSMENT CRITERION 3 
    Immunities, security and privileges pertaining to diplomatic appointments, are explained in detail. 

    ASSESSMENT CRITERION 4 
    Diplomatic immunities and Privileges Act No 74 is analysed. 

    SPECIFIC OUTCOME 5 
    Use the South African flag and anthem correctly. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    The use of the SA flag for ceremonial and other occasions is monitored. 

    ASSESSMENT CRITERION 2 
    Correct procedures in the use of the SA flag and anthem are applied. 


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
  • An individual wishing to be assessed (including through RPL) against this unit standard may apply to an assessment agency, assessor or provider institution accredited by the relevant ETQA.
  • Anyone assessing a learner against this unit standard must be registered as an assessor with the relevant ETQA.
  • Any institution offering learning that will enable achievement of this unit standard or assessing this unit standard must be accredited as a provider with the relevant ETQA.
  • Moderation of assessment will be conducted by the relevant ETQA at its discretion. 
    		•

    UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
  • Official order of precedence regionally and internationally
  • National and regional (provincial) protocol
  • State Visits, Credential Signing Ceremonies, Honorary Consuls
  • Guesthouses, State Protocol Lounge, Note Verbales
  • Conferences
  • Invitations, forms of address and introductions
  • Dress codes for all occasions
  • Table placements for official occasions
  • General etiquette and diplomatic environment
  • Diplomatic immunities and Privileges Act No 74
  • Diplomatic Security
  • Convention on the privileges and immunities of the United nations and special agencies
  • Diplomatic appointments, listings, passports, visas and identity documents
  • Use of the SA flag and anthem 
    		•

    UNIT STANDARD DEVELOPMENTAL OUTCOME 
    N/A 

    UNIT STANDARD LINKAGES 
    N/A 


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO WORKING 
    Work effectively with others to ensure diplomatic correctness, protocol and immunities. 

    UNIT STANDARD CCFO COLLECTING 
    Collect, evaluate, organise and critically evaluate information pertaining to important diplomatic privileges and immunities. 

    UNIT STANDARD CCFO COMMUNICATING 
    Communicate effectively in ceremonial and diplomatic environment. 

    UNIT STANDARD CCFO DEMONSTRATING 
    Demonstrate an understanding of the world as a set of related systems to acquire best possible understanding of diplomatic relations 

    UNIT STANDARD ASSESSOR CRITERIA 
    N/A 

    REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. 

    UNIT STANDARD NOTES 
    Supplementary Information

    Activity No. Hours Comments
    Lectures 20
    Experiential Learning 60
    Self-directed learning 10
    Skills coaching 10
    Other
    Total 100 

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Core  48726   Advanced Diploma: Diplomacy  Level 7  NQF Level 07  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  PSETA until Last Date for Achievement 
    Elective  64329   National Diploma: Diplomacy  Level 7  Level N/A: Pre-2009 was L7  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  PSETA 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    NONE 


    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.