SAQA All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD: 

Process customer requests for cheque books, counter cheques and bank cheques 
SAQA US ID UNIT STANDARD TITLE
114750  Process customer requests for cheque books, counter cheques and bank cheques 
ORIGINATOR
SGB Banking and Micro Finance 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
BANKSETA - Banking Sector Education and Training Authority 
FIELD SUBFIELD
Field 03 - Business, Commerce and Management Studies Finance, Economics and Accounting 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular  Level 4  NQF Level 04 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Reregistered  2018-07-01  2023-06-30  SAQA 06120/18 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2024-06-30   2027-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard replaces: 
US ID Unit Standard Title Pre-2009 NQF Level NQF Level Credits Replacement Status
7333  Process customer requests for cheque books, counter cheques and bank cheques  Level 5  Level TBA: Pre-2009 was L5  Complete 

PURPOSE OF THE UNIT STANDARD 
This Unit Standard is intended for persons who process requests for cheque books, counter cheques and bank cheques.

A person credited with this standard should be able to:
  • Order and issue customer cheque books
  • Issue counter cheques
  • Process bank cheque applications. 

  • LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
    It is assumed that learners accessing this Unit Standard are competent in Communications at NQF Level 4. 

    UNIT STANDARD RANGE 
  • The bank cheque is prepared correctly including payee details, amount and account to be debited.
  • The necessary entries are prepared or generated in accordance with bank cheque credit, customer debit and commission credit. 

  • Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Order and issue customer cheque books. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    The customer's signature on the requisition for a cheque book is verified against bank records. 

    ASSESSMENT CRITERION 2 
    The cheque book is ordered in accordance with business specific requirements. 

    ASSESSMENT CRITERION 3 
    The cheque book is issued in accordance with business specific risk evaluation and procedures. 

    ASSESSMENT CRITERION 4 
    The cheque books issued are recorded and charges recovered when applicable. 

    SPECIFIC OUTCOME 2 
    Issue counter cheques. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    The customer's requirements for counter cheques are established and met according to the customer's requirements. 

    ASSESSMENT CRITERION 2 
    The counter cheques are personalised in accordance with business specific requirements. 

    ASSESSMENT CRITERION 3 
    The counter cheques are issued in accordance with company specific risk evaluation and procedures. 

    SPECIFIC OUTCOME 3 
    Process a request for a bank cheque. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    The customer's request for a bank cheque is verified and accepted in accordance with business risk evaluation. 

    ASSESSMENT CRITERION 2 
    The bank cheque is prepared correctly in accordance with customer and business specific requirements. 

    ASSESSMENT CRITERION 3 
    The necessary entries are prepared or generated in accordance with business specific requirements. 


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
    1. Anyone assessing a learner against this Unit Standard must be registered as an assessor with the relevant ETQA, or with an ETQA that has a Memorandum of Understanding with the relevant ETQA.

    2. Any institution offering learning that will enable achievement of this Unit Standard or assessing this Unit Standard must be accredited as a provider with the relevant ETQA, or with an ETQA that has a Memorandum of Understanding with the relevant ETQA.

    3. Moderation of assessment will be overseen by the relevant ETQA according to the moderation guidelines in the relevant qualification and the agreed ETQA procedures.

    Therefore anyone wishing to be assessed against this Unit Standard may apply to be assessed by any assessment agency, assessor or provider institution, which is accredited by the relevant ETQA or by an ETQA that has a Memorandum of Understanding with the relevant ETQA. 

    UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
  • Signing arrangements
  • Company safety and security measures
  • Balancing of credits and debits. 

  • UNIT STANDARD DEVELOPMENTAL OUTCOME 
    N/A 

    UNIT STANDARD LINKAGES 
    N/A 


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO IDENTIFYING 
    To identify and solve problems when establishing the customer's need for counter cheques and verifying the customer's request for a bank cheque. 

    UNIT STANDARD CCFO SCIENCE 
    To use technology effectively when using the computer system to personalise counter cheques and when preparing or generating the necessary entries. 

    UNIT STANDARD ASSESSOR CRITERIA 
    N/A 

    REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. 

    UNIT STANDARD NOTES 
    As from date of registration of this unit standard, it replaces unit standard 7333 which was "Process customer requests for cheque books, counter cheques and bank cheques", 5 credits, NQF Level 5. 

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Elective  20185   Further Education and Training Certificate: Banking  Level 4  NQF Level 04  Reregistered  2023-06-30  BANKSETA 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    1. Absa Learning & Development 
    2. Bidvest Bank 
    3. Chartall Business College 
    4. Cornerstone Performance Solutions (Pty) Ltd 
    5. Felix Risk Training Consultants 
    6. Firstrand Bank - Benmore 
    7. Nedbank Ltd 
    8. The Facilitation Workshop 



    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.