SAQA

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SOUTH AFRICAN QUALIFICATIONS AUTHORITY

REGISTERED UNIT STANDARD THAT HAS PASSED THE END DATE:

Demonstrate and apply an understanding of credit and debit card administration, production and distribution

SAQA US ID	UNIT STANDARD TITLE
114777	Demonstrate and apply an understanding of credit and debit card administration, production and distribution
ORIGINATOR
SGB Banking and Micro Finance
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-
FIELD			SUBFIELD
Field 03 - Business, Commerce and Management Studies			Finance, Economics and Accounting
ABET BAND	UNIT STANDARD TYPE	PRE-2009 NQF LEVEL	NQF LEVEL	CREDITS
Undefined	Regular	Level 2	NQF Level 02	5
REGISTRATION STATUS		REGISTRATION START DATE	REGISTRATION END DATE	SAQA DECISION NUMBER
Passed the End Date - Status was "Reregistered"		2018-07-01	2023-06-30	SAQA 06120/18
LAST DATE FOR ENROLMENT		LAST DATE FOR ACHIEVEMENT
2024-06-30		2027-06-30

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.

This unit standard does not replace any other unit standard and is not replaced by any other unit standard.

PURPOSE OF THE UNIT STANDARD

This Unit Standard is intended for people who need a broad overview of the process of credit and debit card administration, production and distribution.
Learners credited with this Unit Standard will be able to:

Demonstrate and apply an understanding of the credit and debit card application process

Demonstrate and apply an understanding of the security issues surrounding credit and debit card administration, production and distribution

Demonstrate and apply an understanding of the production of credit and debit cards

Demonstrate and apply an understanding of the process of distributing cards

LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING

It is assumed that learners are competent in Communication at NQF Level 1.

UNIT STANDARD RANGE

Application for debit and credit cards includes, identity documents, bank statements, salary slip and company specific requirements

Administration of the collection of cards includes the receipt and safekeeping of the cards

Specific Outcomes and Assessment Criteria:

SPECIFIC OUTCOME 1

Demonstrate and apply an understanding of the credit and debit card application process.

ASSESSMENT CRITERIA

ASSESSMENT CRITERION 1

Documentation required in a credit or debit card application is described in line with company policies and requirements.

ASSESSMENT CRITERION 2

The process of screening applications is described and applied in terms of company policies and systems.

ASSESSMENT CRITERION 3

Criteria and processes for approving or declining credit card applications are described and applied to applications in terms of company policies.

ASSESSMENT CRITERION 4

Procedures for processing approved and declined applications are described and applied in line with company policies and procedures.

SPECIFIC OUTCOME 2

Demonstrate and apply an understanding of the security issues surrounding credit and debit card.

OUTCOME NOTES

Demonstrate and apply an understanding of the security issues surrounding credit and debit card administration, production and distribution.

ASSESSMENT CRITERIA

ASSESSMENT CRITERION 1

The security risks and consequences surrounding credit and debit card administration, production and distribution are explained for each step of the process.

ASSESSMENT CRITERION 2

The organisational mechanisms for the prevention of security breaches concerning credit cards and debit cards are explained and applied for each step of the process.

ASSESSMENT CRITERION 3

Proposals describing one way to further improve security surrounding debit and credit cards are submitted for one aspect of security risk.

SPECIFIC OUTCOME 3

Demonstrate and apply an understanding of the production of credit and debit cards.

ASSESSMENT CRITERIA

ASSESSMENT CRITERION 1

The process of preparing cards for embossment is described and applied as per company processes.

ASSESSMENT CRITERION 2

The process of embossing blank cards is described and applied as per company processes.

ASSESSMENT CRITERION 3

The process of preparing cards for delivery is described and applied as per company processes and procedures.

SPECIFIC OUTCOME 4

Demonstrate and apply an understanding of the process of distributing cards.

ASSESSMENT CRITERIA

ASSESSMENT CRITERION 1

The process of administering the collection of cards by cardholders is explained in line with company policies and procedures.

ASSESSMENT CRITERION 2

The process for managing undelivered cards is explained and applied in line with company policy.

ASSESSMENT CRITERION 3

The process for resolving queries regarding uncollected cards is described and applied in line with company policy.

UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS

1. Anyone assessing a learner against this Unit Standard must be registered as an assessor with the relevant ETQA, or with an ETQA that has a Memorandum of Understanding with the relevant ETQA.
2. Any institution offering learning that will enable achievement of this Unit Standard or assessing this Unit Standard must be accredited as a provider with the relevant ETQA, or with an ETQA that has a Memorandum of Understanding with the relevant ETQA.
3. Moderation of assessment will be overseen by the relevant ETQA according to the moderation guidelines in the relevant qualification and the agreed ETQA procedures.

Therefore anyone wishing to be assessed against this Unit Standard may apply to be assessed by any assessment agency, assessor or provider institution, which is accredited by the relevant ETQA. or by an ETQA that has a Memorandum of Understanding with the relevant ETQA.

UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE

The overall workings of the bank with regard to the processing of credit and debit cards

Visa and Master card regulations

Inter-bank local rules

UNIT STANDARD DEVELOPMENTAL OUTCOME

N/A

UNIT STANDARD LINKAGES

N/A

Critical Cross-field Outcomes (CCFO):

UNIT STANDARD CCFO IDENTIFYING

Identify and solve problems when explaining the process for managing undelivered cards.

UNIT STANDARD CCFO COMMUNICATING

Communicate effectively using visual, mathematical and language skills in the modes of oral and written presentations when describing the application, production and distribution of credit and debit cards.

UNIT STANDARD ASSESSOR CRITERIA

N/A

REREGISTRATION HISTORY

As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015.

UNIT STANDARD NOTES

Legal requirements:

Inter Bank Local Rules

Visa and Master Card Rules and Regulations

QUALIFICATIONS UTILISING THIS UNIT STANDARD:

	ID	QUALIFICATION TITLE	PRE-2009 NQF LEVEL	NQF LEVEL	STATUS	END DATE	PRIMARY OR DELEGATED QA FUNCTIONARY
Elective	20183	National Certificate: Banking	Level 2	NQF Level 02	Passed the End Date - Status was "Reregistered"	2015-06-30	BANKSETA

PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD:

This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.

1.	Nedbank Ltd