SAQA All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD THAT HAS PASSED THE END DATE: 

Describe how to manage anxiety and depression in the workplace 
SAQA US ID UNIT STANDARD TITLE
114938  Describe how to manage anxiety and depression in the workplace 
ORIGINATOR
SGB Life Skills 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 07 - Human and Social Studies People/Human-Centred Development 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular-Fundamental  Level 3  NQF Level 03  2 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Passed the End Date -
Status was "Reregistered" 		 2007-06-26  2007-08-16  SAQA 0160/05 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2008-08-16   2011-08-16  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard is replaced by: 
US ID Unit Standard Title Pre-2009 NQF Level NQF Level Credits Replacement Status
244571  Describe how to manage anxiety and depression in the workplace  Level 3  NQF Level 03  2   

PURPOSE OF THE UNIT STANDARD 
This Unit Standard will lead learners to acquire knowledge and skill to effectively manage anxiety and depression in themselves or others. It could be useful for peer and community counselors and managers. It should make employers aware of the need for positive management of anxiety and depression to ensure productivity and the creation of a caring environment where anxious and depressed employees are supported and accommodated.

A manager in the context of this Unit Standard is the manager of a small business and first line managers of business units, team leaders and supervisors in medium and large organisations. The term business unit implies a small business, cost centre, section or department.

The Unit Standard was developed as a means of contributing to change in leadership focus and empowering managers to look at people issues.

The qualifying learner is capable of:
  • Describing anxiety and its impact on the workplace.
  • Describing depression and its impact on the workplace.
  • Distinguishing between anxiety, depression and stress.
  • Investigating ways of supporting and accommodating anxiety and depression in the workplace. 
    		•

    LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
    It is assumed that learners are competent in Communication at NQF level 1 

    UNIT STANDARD RANGE 
    The typical scope of this Unit Standard is: Anxiety and depression excluding manic depressives and psychotic conditions. 

    Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Describe anxiety and its impact on the workplace. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    The concept of anxiety is explained and an indication is given of why people suffer from anxiety in their daily lives. 

    ASSESSMENT CRITERION 2 
    Indicators of anxiety are identified and an indication is given of the importance of early identification. 

    ASSESSMENT CRITERION 3 
    Possible reasons for workplace anxiety are identified with reference to work related, people related and environmental issues. 

    ASSESSMENT CRITERION 4 
    The impact of anxiety on the individual is explained with specific reference to personality and coping skills. 

    ASSESSMENT CRITERION 5 
    The impact of anxiety on the workplace is explained with specific reference to productivity. 

    SPECIFIC OUTCOME 2 
    Describe depression and its impact on the workplace. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    The concept of depression is explained and an indication is given of why some people suffer from depression. 

    ASSESSMENT CRITERION 2 
    Indicators of depression are identified and an indication is given of why early identification is important. 

    ASSESSMENT CRITERION 3 
    The impact of depression on the individual is explained with reference to extreme behaviour change. 

    ASSESSMENT CRITERION 4 
    The impact of depression on the workplace is explained with reference to interpersonal relationships and personal effectiveness. 

    ASSESSMENT CRITERION 5 
    The relationship between self-esteem and depression is explained with examples. 

    SPECIFIC OUTCOME 3 
    Distinguish between anxiety, depression and stress. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    The difference between anxiety and depression is explained with reference to time frames. 

    ASSESSMENT CRITERION 2 
    The type of support needed by anxious or depressed individuals is compared in terms of counseling, therapy and referral. 

    ASSESSMENT CRITERION 3 
    The difference between anxiety and depression is explained in terms of productivity. 

    ASSESSMENT CRITERION 4 
    The relationship between anxiety, depression and stress is explained with reference to the consequences if indicators are ignored in a work situation. 

    SPECIFIC OUTCOME 4 
    Investigate ways of supporting and accommodating anxiety and depression in the workplace. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    Factors that contribute to anxiety and depression of employees are investigated for a specific workplace. 

    ASSESSMENT CRITERION 2 
    The extent of anxiety and depression in a particular organisation or business unit is estimated in order to determine the need for a strategic intervention. 

    ASSESSMENT CRITERION 3 
    Suggestions are made for the support and accommodation of employees who suffer from anxiety or depression. 

    ASSESSMENT CRITERION 4 
    The importance of trust and confidentiality in supporting employees in the workplace is explained with reference to the right to confidentiality. 


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
  • This Unit Standard will be assessed by an assessor and moderated by a moderator, registered with the relevant accredited ETQA responsible for the quality assurance of this Unit Standard.
  • Any institution offering learning that will enable achievement of this Unit Standard must be accredited as a provider through the appropriate quality assuring ETQA, or Learning Programme approval with an ETQA that has a Memorandum of Understanding with the quality assuring ETQA.
  • Verification (external moderation) of assessment and moderation by the provider, will be conducted by the relevant quality assuring ETQA according to the moderation guidelines in the relevant Qualification and the agreed ETQA policy and procedures.
  • An individual wishing to be assessed through RPL against this Unit Standard, may apply to an assessment agency or provider institution accredited by the relevant quality assuring ETQA, or by an ETQA that has a formal agreement/accreditation with the relevant quality assuring ETQA. 
    		•

    UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
    N/A 

    UNIT STANDARD DEVELOPMENTAL OUTCOME 
    N/A 

    UNIT STANDARD LINKAGES 
    N/A 


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO IDENTIFYING 
    The learner is able to identify and solve problems in suggesting ways to support or accommodate employees who suffer from anxiety or depression in a workplace. 

    UNIT STANDARD CCFO COLLECTING 
    The learner is able to collect, organise and evaluate information in estimating the extent of anxiety and depression in a workplace. 

    UNIT STANDARD CCFO DEMONSTRATING 
    The learner is able to demonstrate cultural sensitivity in identifying indicators of anxiety and depression. 

    UNIT STANDARD ASSESSOR CRITERIA 
    N/A 

    UNIT STANDARD NOTES 
    This unit standard has been replaced by unit standard 244571, which is "Describe how to manage anxiety and depression in the workplace", Level 3, 2 credits. 

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Elective  58761   Further Education and Training Certificate: Early Childhood Development  Level 4  NQF Level 04  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  ETDP SETA 
    Elective  49529   Further Education and Training Certificate: Long-Term Risk Assessment  Level 4  NQF Level 04  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  INSETA 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    1. Adelaine Training Solutions Pty Ltd 
    2. Amogelang Marketing and Training 
    3. Avax Training Development 
    4. B T Group of Companies PTY Ltd 
    5. Boikgantsho Consulting Events cc 
    6. Boland College 
    7. Brainwave Projects 1997 PTY Ltd 
    8. Browers Entertainment 
    9. Compass Academy of Learning 
    10. Custoda Trust 
    11. Damelin Correspondence College (Pty) Ltd 
    12. DAPFETC PTY Ltd 
    13. Dee s Training PTY LTD 
    14. Early Inspiration 
    15. Early Learning Resource Unit ELRU 
    16. EDU Bless College 
    17. Edu Build Institute 
    18. Edu Experts SA 
    19. EDUTAK PRE SCHOOL TRAINING AND DEVELOPMENT 
    20. Enjo Consultants Pty Ltd 
    21. Environment and Language Education Trust 
    22. Esigangeni General Trading 
    23. False Bay Technical Vocational Education Training College 
    24. Feed The Babies Fund 
    25. Flavius Mareka FET College 
    26. Future Performance Training and Development 
    27. Future Teacher Pty Ltd 
    28. Golang Kulani ELC 
    29. Grassroots Adult Education and Training Trust 
    30. Gwala Training Services 
    31. Hope Academic And Skill Centre 
    32. Ingwe FET College 
    33. Institute of Training and Education for Capacity Building 
    34. Isibani Skills Academy 
    35. Isibani Soluntu 
    36. Keletsong Community Training Resource Centre 
    37. KELRU 
    38. Khanimamba Training And Resource Centre 
    39. Khululeka Community Education Centre 
    40. KITSO TRAINING AND DEVELOPMENT 
    41. Klein Karoo Resource Centre 
    42. Leratham Supply Distribution and Enterprise 
    43. Leronsa Trading Enterprise 
    44. Lesedi Educare Association 
    45. Lesias Educational Services 
    46. Little Elephant Training Centre For Early Educationt a LETCEE 
    47. Lynne Hobbs cc 
    48. Majahd Educational Services Multi Purpose Primary Co operative Limited 
    49. Masikhule Early Childhood Development Centre NPC 
    50. Maths Centre Incorporating Sciences 
    51. MENTORNET PTY LTD 
    52. Motheo Training Institute Trust 
    53. Natal Early Learning Resource Unit NPC 
    54. Netgrow Training Solutions 
    55. Networx for Career Development 
    56. New Beginnings Training and Development Organisation 
    57. Next Step Academy Pty Ltd 
    58. Noni Community Development 
    59. Northlink College 
    60. Orchards Graduate School Pty Ltd 
    61. Petra institute of Development PTY Ltd 
    62. PMA Holding Pty Ltd 
    63. PND Academy of Learning cc 
    64. POPUP Upliftment 
    65. Pro Ed Training 
    66. Rampadise Education Training Development Centre 
    67. Realeboga Bakubung Training and Development Agency 
    68. Realeboga Development Services 
    69. Regen Institute of Leadership and Management Education 
    70. REGIONAL EDUCARE COUNCIL 
    71. Retshetse Training Project 
    72. Rhuboni 
    73. Right 4 u College PTY Ltd 
    74. Safe and Sound Learning Association 
    75. Siragelaphambili Abet Skills Development 
    76. Sisazi Consulting 
    77. Siyahluma Education Institute PTY Ltd 
    78. SIYATHELA EARLY LEARNING ASSOCIATION 
    79. South African Congress For Early Childhood Development 
    80. T Mabuya Associates Pty Ltd 
    81. Teachers Learning Centre Pty Ltd 
    82. Tembe Service Providers 
    83. The Iscariota Group Pty Ltd 
    84. The Matthew Goniwe School of Leadership and Governance 
    85. Thukakgaladi Integrated Development Project 
    86. THUSANANG TRUST 
    87. Thuto Botshabelo Training and Projects Pty Ltd 
    88. TREE 
    89. Tshepang Educare Trust 
    90. Ubuntu Care and Development 
    91. Universal College Outcomes SA 
    92. Vuselela TVET College 
    93. West Coast TVET College 
    94. WESTERN COLLEGE FOR FURTHER EDUCATION AND TRAINING 
    95. World Wide Education Providers Pty Ltd 
    96. Yellow Media Learning Institute Pty Ltd 
    97. Zuzulwazi Development 


    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.