SAQA All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD: 

Operate a computer workstation in a business environment 
SAQA US ID UNIT STANDARD TITLE
114979  Operate a computer workstation in a business environment 
ORIGINATOR
SGB Insurance and Investment 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 03 - Business, Commerce and Management Studies Finance, Economics and Accounting 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular  Level 3  NQF Level 03 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Reregistered  2018-07-01  2023-06-30  SAQA 06120/18 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2024-06-30   2027-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard does not replace any other unit standard and is not replaced by any other unit standard. 

PURPOSE OF THE UNIT STANDARD 
This Unit Standard is intended for learners who use a computer in a business environment. It is an introduction to basic computer literacy.

The qualifying learner is capable of:
  • Explaining basic IT concepts.
  • Identifying and operating the hardware in a specific workstation.
  • Using a computer operating system.
  • Demonstrating basic maintenance procedures. 

  • LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
    Learners should:
  • Hold a GETC or equivalent qualification
  • Be competent in Communication and Mathematical Literacy at NQF Level 2 

  • UNIT STANDARD RANGE 
    The typical scope of this Unit Standard is:
  • Navigating the operating system includes, but is not limited to, menus, toolbars, buttons, short cut keys and drag and drop.
  • Basic maintenance includes archiving, deleting, defragmenting and using the maintenance facility of a workstation. 

  • Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Explain basic IT concepts. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    The concepts hardware and software are explained and an indication is given of when and how they work together. 

    ASSESSMENT CRITERION 2 
    The concept of a computer virus is explained with examples. 

    ASSESSMENT CRITERION 3 
    Policies relating to IT in a specific organisation are interpreted and an indication is given of the consequences of non-compliance. 

    ASSESSMENT CRITERION 4 
    he difference between a stand alone and network system is explained and an indication is given of the implications of each type of system for the user. 

    ASSESSMENT CRITERION 5 
    The security access in a particular organisation is explained with references to policies and standards. 

    ASSESSMENT CRITERION 6 
    The importance of backing up is explained with reference to the standards of a specific organisation. 

    SPECIFIC OUTCOME 2 
    Identify and operate the hardware in a specific workstation. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    The hardware connected to a specific workstation is identified and an indication is given of where the peripherals are located in the building. 

    ASSESSMENT CRITERION 2 
    The computer is switched on and the keyboard or mouse is used to log on. 

    ASSESSMENT CRITERION 3 
    The use of the keyboard and mouse is demonstrated for a specific purpose. 

    SPECIFIC OUTCOME 3 
    Use a computer operating system. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    The software loaded on a specific workstation is identified and an indication is given of the use of each application. 

    ASSESSMENT CRITERION 2 
    Ability to navigate the operating system is demonstrated for specific tasks. 

    ASSESSMENT CRITERION 3 
    Simple default settings on a system are customised to suit individual needs with reference to company policy. 

    ASSESSMENT CRITERION 4 
    The basic structure of an electronic filing system is explained with reference to drive, directory, folders, files and file types. 

    ASSESSMENT CRITERION 5 
    Techniques for managing files in an operating system are demonstrated including, but not limited to, creating folders and copying, moving, deleting, renaming and sorting files and folders. 

    ASSESSMENT CRITERION 6 
    The help function is demonstrated for three different tasks. 

    SPECIFIC OUTCOME 4 
    Demonstrate basic maintenance procedures. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    Basic maintenance functions are demonstrated for a specific operating system and an indication is given of when to ask for help. 

    ASSESSMENT CRITERION 2 
    Procedures to follow when a system stops working are explained with examples. 

    ASSESSMENT CRITERION 3 
    The logging off process is demonstrated correctly. 

    ASSESSMENT CRITERION 4 
    Procedures to be followed if a virus is suspected are explained with reference to a specific organisation's policies. 


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
    This Unit Standard will be internally assessed by the provider and moderated by a moderator registered by a relevant accredited ETQA or an ETQA that has a Memorandum of Understanding with the relevant accredited ETQA. 

    UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
    N/A 

    UNIT STANDARD DEVELOPMENTAL OUTCOME 
    N/A 

    UNIT STANDARD LINKAGES 
    N/A 


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO SCIENCE 
    The learner can use technology effectively by operating a computer workstation in a business environment. 

    UNIT STANDARD CCFO DEMONSTRATING 
    The learner can demonstrate an understanding of the world as a set of related systems by identifying the impact of viruses on an operating system. 

    UNIT STANDARD ASSESSOR CRITERIA 
    N/A 

    REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. 

    UNIT STANDARD NOTES 
    N/A 

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Core  49089   National Certificate: Financial Services  Level 3  NQF Level 03  Reregistered  2023-06-30  INSETA 
    Core  63269   National Certificate: Gaming Operations  Level 3  NQF Level 03  Reregistered  2023-06-30  CATHSSETA 
    Core  58143   National Certificate: Music Industry Practice  Level 3  NQF Level 03  Reregistered  2023-06-30  CATHSSETA 
    Core  60369   National Certificate: Strata Control Operations  Level 3  NQF Level 03  Reregistered  2023-06-30  MQA 
    Core  66071   Further Education and Training Certificate: Computer Aided Drawing Office Practice (CAD)  Level 4  NQF Level 04  Reregistered  2023-06-30  CETA 
    Core  66609   Further Education and Training Certificate: Retail Insurance  Level 4  NQF Level 04  Reregistered  2021-06-30  As per Learning Programmes recorded against this Qual 
    Elective  48783   National Certificate: Financial Services  Level 2  NQF Level 02  Reregistered  2023-06-30  INSETA 
    Elective  58011   National Certificate: Acoustic Piano Back-framing  Level 3  NQF Level 03  Reregistered  2023-06-30  CATHSSETA 
    Elective  49772   National Certificate: Archaeology  Level 3  NQF Level 03  Passed the End Date -
    Status was "Reregistered" 
    2012-06-30  CATHSSETA 
    Elective  78524   National Certificate: Automotive Repair and Maintenance  Level 3  NQF Level 03  Reregistered  2021-06-30  As per Learning Programmes recorded against this Qual 
    Elective  78923   National Certificate: Autotronics  Level 3  NQF Level 03  Reregistered  2023-06-30  MERSETA 
    Elective  58577   National Certificate: General Security Practices  Level 3  NQF Level 03  Reregistered  2023-06-30  SAS SETA 
    Elective  49688   National Certificate: Victim Empowerment  Level 3  NQF Level 03  Reregistered  2023-06-30  HW SETA 
    Elective  49256   Further Education and Training Certificate: Counselling  Level 4  NQF Level 04  Reregistered  2023-06-30  HW SETA 
    Elective  67461   Further Education and Training Certificate: Event Support  Level 4  NQF Level 04  Reregistered  2021-06-30  As per Learning Programmes recorded against this Qual 
    Elective  49649   Further Education and Training Certificate: Long-term Insurance  Level 4  NQF Level 04  Reregistered  2023-06-30  INSETA 
    Elective  66610   Further Education and Training Certificate: Short Term Insurance  Level 4  NQF Level 04  Reregistered  2021-06-30  As per Learning Programmes recorded against this Qual 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    1. ADCORP TECHNICAL TRAINING (PTY) LTD 
    2. Alcari Learning Centre (Pty) Ltd 
    3. ANGLOGOLD ASHANTI LTD (V/R) 
    4. BMW SA (Pty) Ltd (ROSSLYN) (TP) 
    5. CKP Development Agency (Pty) Ltd. 
    6. COLLIERY TRAINING COLLEGE (PTY) LTD 
    7. Dawsons Training Academy (Pty) Ltd (DURBAN) (TP) 
    8. De Vries Management & Training Services cc 
    9. DIGGERS TRAINING AND DEVELOPMENT SERVICES 
    10. Eastcape Midlands Public FET College - Uitenhage (High Street)Campus 
    11. EJW Financial Services (Pty) Ltd 
    12. Faisit (Pty) Ltd 
    13. FORUM SEKURITEIT 
    14. GEOSTRAT TRAINING 
    15. HARMONY GOLD MINING CO LTD 
    16. Imperial Technical Training Academy (WADEVILLE) (TP) 
    17. INSIMBI SECURITY TRAINING CENTRE 
    18. Intelligo Solutions Pty (Ltd) 
    19. Invuya Institute of Learning (Pty) Ltd 
    20. JJM SECURITY 
    21. KHUTALA MINING SERVICES PL 
    22. LEGAL ROCK 
    23. License to Skill cc 
    24. Masifunde Training Centre (Pty) Ltd 
    25. McCarthy Academy Cape Town (BLACKHEATH) (TP) 
    26. McCarthy Automotive Artisan Academy (MIDRAND) (TP) 
    27. McCarthy Automotive Artisans Academy (PINETOWN) (TP) 
    28. Northlink College - Bellville Campus 
    29. Octomate (Pty) Ltd 
    30. Outsurance Insurance Company Ltd 
    31. PALABORA COPPER (PTY) LTD 
    32. Qualitas Training cc (SELBY) (TP) 
    33. Ripple Effect 4 (Pty) Ltd 
    34. RJM Educational Consulting (Pty) Ltd 
    35. SAFETY TRAINING PRACTITIONERS PTY LTD 
    36. Sanlam Life Insurance Ltd 
    37. SASOL GLOBAL LEARNING 
    38. SG Coal (Pty) Ltd (TP) 
    39. SHAFT SINKERS MINING PTY LTD 
    40. SIBANYE GOLD ACADEMY PROPRIETARY LIMITED 
    41. TACKLE HOF TRADING 
    42. TACTICAL AND STRATEGIC SECURITY TRAINING 
    43. The Automobile Association of South Africa NPC T/A The AA Technical College(MIDRAND) (TP) 
    44. The Automobile Association of South Africa T/A AA Training Academy (MO 
    45. THIZRAM 
    46. THREEWAY CONSULTING 
    47. TLOTSOPARTNERS 
    48. Toyota Academy Toyota SA Motors (Pty) Ltd (SANDTON) (TP) 
    49. Volkswagen of South Africa (Pty) Ltd - Technical Learning Academy (UIT 
    50. WESTERN PLATINUM MINE 
    51. WILLSHIR TRADING 
    52. XTRACT TRAINING SERVICES CC 



    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.