All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source. |
SOUTH AFRICAN QUALIFICATIONS AUTHORITY |
REGISTERED UNIT STANDARD THAT HAS PASSED THE END DATE: |
Assist in researching the problem and the solution within a consulting context |
SAQA US ID | UNIT STANDARD TITLE | |||
115402 | Assist in researching the problem and the solution within a consulting context | |||
ORIGINATOR | ||||
SGB Human Resource Management and Practices | ||||
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY | ||||
- | ||||
FIELD | SUBFIELD | |||
Field 03 - Business, Commerce and Management Studies | Human Resources | |||
ABET BAND | UNIT STANDARD TYPE | PRE-2009 NQF LEVEL | NQF LEVEL | CREDITS |
Undefined | Regular | Level 5 | Level TBA: Pre-2009 was L5 | 6 |
REGISTRATION STATUS | REGISTRATION START DATE | REGISTRATION END DATE | SAQA DECISION NUMBER | |
Passed the End Date - Status was "Reregistered" |
2018-07-01 | 2023-06-30 | SAQA 06120/18 | |
LAST DATE FOR ENROLMENT | LAST DATE FOR ACHIEVEMENT | |||
2026-06-30 | 2029-06-30 |
In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise. |
This unit standard does not replace any other unit standard and is not replaced by any other unit standard. |
PURPOSE OF THE UNIT STANDARD |
The person credited with this Unit Standard is able to analyse a problem for a consulting project and determine a suitable remedial action.
The qualifying learner is capable of: |
LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING |
It is assumed that learners are competent in Communication at NQF level 4. |
UNIT STANDARD RANGE |
The learner will not engage in consultancy as an independent practitioner, but will do so in collaboration with, and under the guidance of, more experienced consultants. |
Specific Outcomes and Assessment Criteria: |
SPECIFIC OUTCOME 1 |
Obtain a clear, accurate understanding of the problems affecting a client's business. |
OUTCOME NOTES |
Obtain a clear, accurate understanding of the problems affecting a client's business, organisation or project |
ASSESSMENT CRITERIA |
ASSESSMENT CRITERION 1 |
A relevant set of probes and questions, aimed at determining the problems affecting a client's business, is prepared for administration to the client |
ASSESSMENT CRITERION 2 |
The answers and/or responses obtained are properly recorded, thoroughly analysed and comprehensively documented, in line with organisational procedures and policies, to achieve a shared understanding of the difficulties experienced by the client within the consulting firm |
SPECIFIC OUTCOME 2 |
Assess the symptoms of the problems identified. |
ASSESSMENT CRITERIA |
ASSESSMENT CRITERION 1 |
Information on all visible symptoms of the problem is collected, recorded and analysed for assessing the scope of the problems being experienced by the client |
ASSESSMENT CRITERION 2 |
Appropriate logical conclusions are drawn from this analysis |
SPECIFIC OUTCOME 3 |
Identify the core source of the problem(s). |
ASSESSMENT CRITERIA |
ASSESSMENT CRITERION 1 |
Formal and non-formal discussions about the nature and origin of the problem are held with the client |
ASSESSMENT CRITERION 2 |
A reverse chronological order of events leading to the origination of the problem is charted and analysed using organisational procedures and policies |
SPECIFIC OUTCOME 4 |
Identify all possible ways of eliminating the problem. |
ASSESSMENT CRITERIA |
ASSESSMENT CRITERION 1 |
Possible courses of remedial action are discussed with client with a view to obtaining approval for a consulting intervention |
ASSESSMENT CRITERION 2 |
Client and other relevant stakeholders are interviewed to gain clarity on the perceived advantages and disadvantages of a range of possible solutions |
SPECIFIC OUTCOME 5 |
Apply a suitable consulting model to the task of selecting the appropriate solution. |
ASSESSMENT CRITERIA |
ASSESSMENT CRITERION 1 |
A variety of models, that may potentially be applied to solve the problem, are identified, listed and compared with respect to their advantages and disadvantages |
ASSESSMENT CRITERION 2 |
A model is chosen for dealing with the problem, with reasons, for the approval of the client. |
ASSESSMENT CRITERION 3 |
Action plans are put in place to resolve the problem in line with organisational policies and procedures, and with the cooperation of the client and customers (end-users of change) |
UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS |
UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE |
UNIT STANDARD DEVELOPMENTAL OUTCOME |
N/A |
UNIT STANDARD LINKAGES |
N/A |
Critical Cross-field Outcomes (CCFO): |
UNIT STANDARD CCFO IDENTIFYING |
Identify and solve problems in which responses display that responsible decisions using critical and creative thinking have been made when finding solutions to the client's problems |
UNIT STANDARD CCFO WORKING |
Work effectively with others as a member of a team, group organization, community when working under the supervision of the senior consultant |
UNIT STANDARD CCFO COLLECTING |
Collect, analyse, organize and critically evaluate information when the learner gathers information on the problems experienced by the client and then analysing research data correctly |
UNIT STANDARD CCFO COMMUNICATING |
Communicate effectively using visual, mathematical and/or language skills in the modes of oral and/or written presentation questioning clients, writing reports and proposing solutions to client's problems. |
UNIT STANDARD ASSESSOR CRITERIA |
N/A |
REREGISTRATION HISTORY |
As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. |
UNIT STANDARD NOTES |
N/A |
QUALIFICATIONS UTILISING THIS UNIT STANDARD: |
ID | QUALIFICATION TITLE | PRE-2009 NQF LEVEL | NQF LEVEL | STATUS | END DATE | PRIMARY OR DELEGATED QA FUNCTIONARY | |
Core | 63769 | National Certificate: Business Analysis Support Practice | Level 5 | Level TBA: Pre-2009 was L5 | Passed the End Date - Status was "Reregistered" |
2023-06-30 | MICTS |
Core | 48874 | National Certificate: Business Consulting Practice (Enterprise Resource Planning) | Level 5 | Level TBA: Pre-2009 was L5 | Passed the End Date - Status was "Reregistered" |
2023-06-30 | SERVICES |
Core | 49419 | National Diploma: Business Consulting Practice | Level 5 | NQF Level 05 | Passed the End Date - Status was "Reregistered" |
2023-06-30 | SERVICES |
Elective | 83026 | National Certificate: Information and Communications Technology (ICT) Software Testing | Level 5 | NQF Level 05 | Passed the End Date - Status was "Reregistered" |
2023-06-30 | MICTS |
Elective | 57693 | National Diploma: Electrical Network Power Dispatch Controlling | Level 5 | NQF Level 05 | Passed the End Date - Status was "Reregistered" |
2023-06-30 | EWSETA |
PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: |
This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here. |
1. | Afrika Tikkun NCC |
2. | Amadi Institute of Management And Technology (Pty) Ltd |
3. | ASMO INSTITUTE OF BUSINESS AN |
4. | ATTI Nelspruit Pty Ltd |
5. | Clean Heat Academy |
6. | DC Academy (PTY)LTD |
7. | Epitome Villa (Pty)Ltd |
8. | Eshybrand Pty Ltd |
9. | FACULTY TRAINING INSTITUTE PTY LTD |
10. | Finweb Business Consultancy |
11. | Foster-Melliar (Pty) Ltd |
12. | HAVOHEJ CONSULTANCY |
13. | HILLCROSS BUSINESS SCHOOL (PTY |
14. | Jeppe College of Commerce and |
15. | MBOWA COLLEGE PTY LTD |
16. | Metanoia Ratings PTY LTD |
17. | MINDWORX CONSULTING GAUTENG PTY LTD |
18. | Novia One Group (Pty) Ltd |
19. | OPELONG BUSINESS INSTITUTE (PT |
20. | Sisekelo Sustainability Institute |
21. | SIYAFUNDA COMMUNITY TECHNOLOGY CENTRE NPC |
22. | SUPREME ICT CONSULTANTS |
23. | Terry Computer Services cc |
24. | TSP COLLEGE |
25. | Visionary Skill Academy |
26. | VUTHLARI MARKETING CONSULTING |
27. | YITRO INNOVATIONS |
All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source. |