SAQA All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD THAT HAS PASSED THE END DATE: 

Conduct stakeholder consultation around municipal finance programmes 
SAQA US ID UNIT STANDARD TITLE
116348  Conduct stakeholder consultation around municipal finance programmes 
ORIGINATOR
SGB Public Administration and Management 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 03 - Business, Commerce and Management Studies Public Administration 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular  Level 6  Level TBA: Pre-2009 was L6  8 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Passed the End Date -
Status was "Reregistered" 		 2018-07-01  2023-06-30  SAQA 06120/18 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2026-06-30   2029-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard does not replace any other unit standard and is not replaced by any other unit standard. 

PURPOSE OF THE UNIT STANDARD 
This Unit Standard is intended for people who are, or who seek to be employed in a municipal environment at middle to senior management level. It provides the learner with the competencies to communicate their knowledge of municipal financial management and operating processes to municipality stakeholders and role-players, and through facilitation skills, to secure effective and efficient implementation.

This Unit Standard will enable political executives, strategic executive managers and other role-players to contribute to the development and implementation of municipal financial management programmes. 

LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
It is assumed that the learners are competent in:
  • ·Communication at NQF Level 4. 
    		•

    UNIT STANDARD RANGE 
  • Facilitation techniques include audience analysis; gaining participation; questioning techniques; platform skills; sequencing content; using handouts; visual aids; a personal learning log.
  • The typical context includes different forms of communication within the office environment and with municipality stakeholders. 
    		•

    Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Identify and describe relevant stakeholder and role players in a municipal environment. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    Key stakeholders of a specified municipality are identified through a stakeholder analysis and described in terms of their particular interest in municipal affairs. 

    ASSESSMENT CRITERION 2 
    Key role-players of a specified service programme are identified through a stakeholder analysis and described in terms of their involvement or potential involvement and interest in the programme. 

    ASSESSMENT CRITERION 3 
    The relationships between stakeholders and role players are mapped to guide the planning process for communication and negotiation on the implementation of municipal financial management programmes. 

    SPECIFIC OUTCOME 2 
    Select and apply a range of appropriate negotiation and communication techniques and methods. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    Various communication and negotiation techniques and methods are identified and explained in terms of their advantages and disadvantages for negotiations on municipal issues. 

    ASSESSMENT CRITERION 2 
    The most appropriate communication and negotiation techniques and methods are selected on the basis of their potential contribution to achieving specific strategic municipal objectives. 

    ASSESSMENT CRITERION 3 
    The selected communication approach is implemented and progress is monitored and reviewed in terms of the strategic plan and the on-going successful implementation of service delivery programmes. 

    SPECIFIC OUTCOME 3 
    Assess own application of communication techniques and methods and draw up a plan of action for self-development. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    Own initial understanding of stakeholders and role players is checked against actual behaviour during communication. 

    ASSESSMENT CRITERION 2 
    Decisions in terms of negotiation techniques are re-considered in the light of their relative success. 

    ASSESSMENT CRITERION 3 
    Feedback on own behaviour in facilitating negotiations is solicited and processed in terms of its value to improved communication and negotiation strategy in future. 

    ASSESSMENT CRITERION 4 
    A plan of action is compiled to improve own negotiation and communication skills by detailing development goals and ways to achieve them. 

    SPECIFIC OUTCOME 4 
    Evaluate the communication process and make recommendations for improved interaction. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    The extent to which the expected outcomes of the communication and negotiation process were achieved is recorded using detailed feedback from participants. 

    ASSESSMENT CRITERION 2 
    Factors that contributed in positive ways to the communication process are identified and described in terms of the specific value they added to the process. 

    ASSESSMENT CRITERION 3 
    Factors that hindered the communication negotiation process with stakeholders are identified and described in terms of how they could be changed or their impact minimised. 

    ASSESSMENT CRITERION 4 
    A written report is compiled providing practical recommendations to improve the communication process in future. 


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
  • An individual wishing to be assessed (including through RPL) against this Unit Standard may apply to an assessment agency, assessor or provider institution accredited by the relevant ETQA, or an ETQA that has a Memorandum of Understanding with the relevant ETQA.
  • Anyone assessing a learner against this Unit Standard must be registered as an assessor with the relevant ETQA, or an ETQA that has a Memorandum of Understanding with the relevant ETQA.
  • Any institution offering learning that will enable achievement of this Unit Standard or assessing this Unit Standard must be accredited as a provider with the relevant ETQA, or an ETQA that has a Memorandum of Understanding with the relevant ETQA.
  • Moderation of assessment will be conducted by the relevant ETQA at its discretion. 
    		•

    UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
  • Communication and negotiation techniques and methods including issue-based and interest-based.
  • Communication resources available in practice, to be deployed (e.g. venues, computers, overhead projectors, tools, time, money etc)
  • Stakeholders and role players in the management of municipal finance issues.
  • Appropriate negotiation techniques and methods.
  • Key principles appropriate to investigating and analysing data so as to present a well-structured argument. 
    		•

    UNIT STANDARD DEVELOPMENTAL OUTCOME 
    N/A 

    UNIT STANDARD LINKAGES 
    N/A 


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO IDENTIFYING 
    Identify and solve problems using critical and creative thinking processes, e.g. by trying to find the most effective and creative methods of communicating with different stakeholder groups. 

    UNIT STANDARD CCFO WORKING 
    Work effectively with others as a member of a team, group, organization or community, e.g. through choosing methods of communication which encourage team work and maximise participation. 

    UNIT STANDARD CCFO ORGANISING 
    Organise and manage oneself and one's activities responsibly and effectively, e.g. through building knowledge of your own communication skills and how you can improve your communication with others. 

    UNIT STANDARD CCFO COLLECTING 
    Collect, analyse, organise and critically evaluate information, e.g. through researching all possible options and being able to present these in the form of a coherent argument. 

    UNIT STANDARD CCFO SCIENCE 
    Use Science and technology effectively and critically, showing responsibility to the environment and health of others, e.g. use appropriate computer software for data capturing and document storage purposes. 

    UNIT STANDARD CCFO DEMONSTRATING 
    Demonstrate an understanding of the world as a set of interrelated systems by recognising that problem-solving contexts do not exist in isolation, e.g. in keeping in mind that the way you can communicate can effect the well being of individuals, communities and the country as a whole. 

    UNIT STANDARD CCFO CONTRIBUTING 
    Participating as responsible citizens in the life of local, national and global communities, e.g. acting as custodian of ethical behaviour and maintaining a high level of commitment to ensuring that the municipal communication process is implemented in a manner which allows for true community participation in municipal processes. 

    UNIT STANDARD ASSESSOR CRITERIA 
    N/A 

    REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. 

    UNIT STANDARD NOTES 
    N/A 

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Fundamental  48965   Certificate: Municipal Financial Management  Level 6  Level TBA: Pre-2009 was L6  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  LG SETA 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    1. Africa Rising Advisory Services Pty Ltd 
    2. Amabamba Recruitment 
    3. AVAX SA 481 CC. T/A Mandisa Development Services 
    4. Buena Vista Learning Academy 
    5. Commerce Edge South Africa 
    6. Concepts of Sustainable Management (CSM) 
    7. Edequette Training Institute 
    8. Elvis Koena Consulting (Pty) Ltd 
    9. Excellent Minds Institute (Pty) Ltd 
    10. Giamanje TVET College 
    11. Growth Management Consulting 
    12. Hamonate Consulting 
    13. HDPSA 
    14. IQ Skills Academy (PTY) LTD. 
    15. Jabukile Consultancy 
    16. Jobafrik Consulting 
    17. Josmap Training Institute 
    18. Khehli Institute 
    19. KOKANO PROJECTS PTY LTD 
    20. KYM MANAGEMENT CONSULTING 
    21. Lewerb Holdings (PTY) Ltd 
    22. Makhuba Development Projects CC 
    23. Mamuhle Academy 
    24. MANCOSA Pty (Ltd) 
    25. Maritime Business Institute 
    26. MARS Business Consulting 
    27. MATEPE INVESTMENTS (PTY) LTD 
    28. Mcebo Technologies 
    29. Melatrend Management Consulting 
    30. Morar Incorporated - KZN 
    31. Mortarboard Training Solutions 
    32. MTK Corporate Solutions 
    33. Nelson Mandela University 
    34. Nemalale Eagles Consultancy CC 
    35. Opelong Business Institute 
    36. Pachedu Skills Solutions 
    37. Pachi Global Foundation 
    38. Pebetse Training and Consulting 
    39. Petra Institute of Development 
    40. PFIM Trading (Pty) Ltd 
    41. PMA Holdings (PTY ) LTD. 
    42. Progressive School of Business and Engineering (Pty) 
    43. PTDEV (Pty) Ltd 
    44. Reflections Development Institute 
    45. Regenesys Management (Pty) Ltd 
    46. Regent Business School (Pty) Ltd t/a Regent Business School 
    47. Resonance Institue of Learning 
    48. Sebenzisanane Human Capital 
    49. Silalele Consulting CC. 
    50. Siza Nesu Training and Consultants 
    51. South African Corporate Training Association 
    52. Stellenbosch University 
    53. Tachfin Holdings 
    54. Tasc Business Consulting and Training 
    55. Thinking Mind Trading 
    56. Tloumogale Business Development & Consulting 
    57. Transafric Consulting Pty Ltd 
    58. Tshepang Consulting & Project 
    59. Tshwane Training Institute (PTY) LTD. 
    60. Tsogo-Tlhago Trading Enterprise 
    61. Umqondo Consultancy 
    62. UNIVERSITY OF BUSINESS EXCELLENCE(PTY)LTD 
    63. University of Pretoria 


    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.