SAQA All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD: 

Apply business performance management practices 
SAQA US ID UNIT STANDARD TITLE
116349  Apply business performance management practices 
ORIGINATOR
SGB Entrepreneurship & Small Business Development 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 03 - Business, Commerce and Management Studies Generic Management 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular  Level 6  Level TBA: Pre-2009 was L6  10 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Reregistered  2018-07-01  2023-06-30  SAQA 06120/18 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2024-06-30   2027-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard does not replace any other unit standard and is not replaced by any other unit standard. 

PURPOSE OF THE UNIT STANDARD 
The person credited with this Unit Standard is able to evaluate clients' needs taken from an interview, identify trends in clients' needs, which need to be responded to and identify how the services offered can be improved.

The qualifying learner is capable of:
  • Specifying the objectives of the business.
  • Identifying the factors affecting performance of the business.
  • Assessing the performance of the business in meeting its objectives.
  • Identifying potential improvements to the business. 

  • LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
    It is assumed that learners accessing this qualification are competent in:
  • Computer Literacy at NQF Level 3
  • Mathematical Literacy at NQF Level 4
  • Accountancy at NQF level 4
  • Communications at NQF level 4 

  • UNIT STANDARD RANGE 
    N/A 

    Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Specify the objectives of the business. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    Quantifiable objectives, which are compatible with the mission statement, are set for each of the activities in the business. 

    ASSESSMENT CRITERION 2 
    The owner/manager's personal objectives are determined in an interview. 

    ASSESSMENT CRITERION 3 
    Key people involved in the business are consulted using a questionnaire to determine the key business of the organisation and its objectives. 

    ASSESSMENT CRITERION 4 
    Objectives can be readily converted into action plans, setting out where the business is now, the wish position for the future, the means of bridging the gap and which are the priorities. 

    SPECIFIC OUTCOME 2 
    Identify the factors affecting performance of the business. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    Strengths, weaknesses, opportunities and threats of the business are analysed and reported on in writing. 

    ASSESSMENT CRITERION 2 
    Social, technical, economic, environmental and political factors are analysed and reported on in writing. 

    SPECIFIC OUTCOME 3 
    Assess the performance of the business in meeting its objectives. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    A statement of business performance is produced showing actual performance matched against all objectives. 

    ASSESSMENT CRITERION 2 
    Trading status documents such as the profit and loss account, balance sheet, cash flow and profit and loss forecasts are analysed to determine how the business is performing and a report is written. 

    SPECIFIC OUTCOME 4 
    Identify potential improvements to the business. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    An action plan is developed showing all intended improvements with proposed sequence of implementation. 

    ASSESSMENT CRITERION 2 
    Potential improvements and their intended effects of the business are clarified with business owner/manager in a face-to-face interview. 


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
    Accreditation for this Unit Standard shall be obtained from the relevant Education and Training Quality Assurance Body, through summative and formative assessment by a registered assessor.
  • Assessors must be registered as an Assessor with the relevant ETQA, or with an ETQA that has a Memorandum of Agreement with the relevant ETQA.
  • Moderators must be registered as assessors with the relevant ETQA, or with an ETQA that has a Memorandum of Agreement with the relevant ETQA.
  • Training providers must be accredited by the relevant ETQA or with an ETQA that has a Memorandum of Agreement with the relevant ETQA.

    Moderation should include both internal and external moderation where applicable. 

  • UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
  • Sources of information from operational activities.
  • Basic business principles.
  • Evaluation techniques to determine client and client group needs in the short, medium and long term.
  • Political, social and economic factors affecting the business community.
  • Technological and scientific innovation affecting the business community. 

  • UNIT STANDARD DEVELOPMENTAL OUTCOME 
    N/A 

    UNIT STANDARD LINKAGES 
    N/A 


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO IDENTIFYING 
    Identifying & solving problems in which responses display that responsible decisions using critical and creative thinking have been made. 

    UNIT STANDARD CCFO WORKING 
    Working effectively with others as a member of a team, group, organisation. 

    UNIT STANDARD CCFO ORGANISING 
    Organising and managing oneself and one's activities responsibly and effectively. 

    UNIT STANDARD CCFO COLLECTING 
    Collecting, analysing, organising and critically evaluating information. 

    UNIT STANDARD CCFO COMMUNICATING 
    Communicating effectively using visual, mathematical and/or language skills in the modes of oral and/or written persuasion. 

    UNIT STANDARD CCFO SCIENCE 
    Using science and technology effectively. 

    UNIT STANDARD CCFO DEMONSTRATING 
    Demonstrating an understanding of the world as a set of related systems by recognising that problem-solving contexts do not exist in isolation. 

    UNIT STANDARD ASSESSOR CRITERIA 
    N/A 

    REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. 

    UNIT STANDARD NOTES 
    N/A 

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Core  48967   National Certificate: Business Advising Operations  Level 6  Level TBA: Pre-2009 was L6  Reregistered  2023-06-30  SERVICES 
    Elective  62829   National Certificate: Law Enforcement: Sheriffing  Level 6  Level TBA: Pre-2009 was L6  Reregistered  2023-06-30  SAS SETA 
    Elective  61729   National Diploma: Policing  Level 6  NQF Level 06  Passed the End Date -
    Status was "Reregistered" 
    2020-07-30  SAS SETA 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    NONE 



    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.