SAQA All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD: 

Apply basic human resources practices 
SAQA US ID UNIT STANDARD TITLE
116367  Apply basic human resources practices 
ORIGINATOR
SGB Entrepreneurship & Small Business Development 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 03 - Business, Commerce and Management Studies Generic Management 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular  Level 6  Level TBA: Pre-2009 was L6 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Reregistered  2018-07-01  2023-06-30  SAQA 06120/18 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2024-06-30   2027-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard does not replace any other unit standard and is not replaced by any other unit standard. 

PURPOSE OF THE UNIT STANDARD 
The person credited with this unit standard is able to manage the development of staff and meet operations requirements through people and their skills while complying with relevant legislation.

The qualifying learner is capable of:
  • Understanding legislative requirements.
  • Managing the careers of service staff.
  • Developing professional teams.
  • Meeting people requirements. 

  • LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
    It is assumed that learners accessing this qualification are competent in:
  • Computer Literacy at NQF Level 3
  • Mathematical Literacy at NQF Level 4
  • Accountancy at NQF level 4
  • Communications at NQF level 4 

  • UNIT STANDARD RANGE 
    The following elements include but are not limited to:
  • Structured feedback: specific, constructive and allows for open discussion.
  • Development: personal development plans, team development plans, and specific objective development plans. 

  • Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Understand legislative requirements. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    The Skills Development Act is explained in terms of its applicability to the organisation. 

    ASSESSMENT CRITERION 2 
    Employment Equity Act is explained in terms of its applicability to the organisation. 

    ASSESSMENT CRITERION 3 
    Labour Relations Act is explained in terms of its applicability to the organisation. 

    ASSESSMENT CRITERION 4 
    Other specific Acts pertaining to the SMME directly are identified and explained in terms of their applicability to the organisation. 

    SPECIFIC OUTCOME 2 
    Manage the careers of service staff. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    Formal appraisals of the individual's role are conducted at organisational and client level. 

    ASSESSMENT CRITERION 2 
    Client feedback and perceptions of delivery are evaluated during a face-face appraisal process. 

    ASSESSMENT CRITERION 3 
    Project progress is monitored to determine achievement of individual and team objectives and deliverables. 

    ASSESSMENT CRITERION 4 
    Individual career management planning is undertaken at both organisational and client project level. 

    ASSESSMENT CRITERION 5 
    Quality assurance activities are undertaken for individual and team outputs and progress. 

    ASSESSMENT CRITERION 6 
    Structured feedback is provided to individuals relating to appraisal and monitoring results. 

    SPECIFIC OUTCOME 3 
    Develop professional teams. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    Training and development needs are determined from appraisal results and ongoing monitoring of team and individual projects. 

    ASSESSMENT CRITERION 2 
    Client's employees, seconded to consulting projects, are managed through monitoring, feedback and training activities. 

    ASSESSMENT CRITERION 3 
    Mentoring and guidance is provided to individuals and teams in line with identified needs. 

    ASSESSMENT CRITERION 4 
    Behavioral traits of individuals within teams are taken into account when determining and planning development interventions. 

    ASSESSMENT CRITERION 5 
    Individuals and teams are motivated utilising accepted motivational techniques. 

    SPECIFIC OUTCOME 4 
    Meet people requirements. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    Knowledge of individual competencies and behavioral traits is demonstrated by using examples of observed behaviour to illustrate points made. 

    ASSESSMENT CRITERION 2 
    Teams are matched according to experience, individual competence and behavioral traits to meet client requirements. 

    ASSESSMENT CRITERION 3 
    Relationships are monitored and managed on an ongoing basis. 


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
    Accreditation for this Unit Standard shall be obtained from the relevant Education and Training Quality Assurance Body, through summative and formative assessment by a registered assessor.
  • Assessors must be registered as an Assessor with the relevant ETQA, or with an ETQA that has a Memorandum of Agreement with the relevant ETQA.
  • Moderators must be registered as assessors with the relevant ETQA, or with an ETQA that has a Memorandum of Agreement with the relevant ETQA.
  • Training providers must be accredited by the relevant ETQA or with an ETQA that has a Memorandum of Agreement with the relevant ETQA.

    Moderation should include both internal and external moderation where applicable. 

  • UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
  • Career management principles.
  • Appraisals and appraisal systems.
  • Mentoring and guidance.
  • Principles of teamwork 

  • UNIT STANDARD DEVELOPMENTAL OUTCOME 
    N/A 

    UNIT STANDARD LINKAGES 
    N/A 


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO IDENTIFYING 
    Identifying & solving problems in which responses display that responsible decisions using critical and creative thinking have been made. 

    UNIT STANDARD CCFO WORKING 
    Working effectively with others as a member of a team, group, organisation. 

    UNIT STANDARD CCFO ORGANISING 
    Organising and managing oneself and one's activities responsibly and effectively. 

    UNIT STANDARD CCFO COLLECTING 
    Collecting, analysing, organising and critically evaluating information. 

    UNIT STANDARD CCFO COMMUNICATING 
    Communicating effectively using visual, mathematical and/or language skills in the modes of oral and/or written persuasion. 

    UNIT STANDARD CCFO SCIENCE 
    Using science and technology effectively. 

    UNIT STANDARD CCFO DEMONSTRATING 
    Demonstrating an understanding of the world as a set of related systems by recognising that problem-solving contexts do not exist in isolation. 

    UNIT STANDARD ASSESSOR CRITERIA 
    N/A 

    REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. 

    UNIT STANDARD NOTES 
    N/A 

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Core  48967   National Certificate: Business Advising Operations  Level 6  Level TBA: Pre-2009 was L6  Reregistered  2023-06-30  SERVICES 
    Elective  58246   Bachelor of Human Settlements Development  Level 6  Level TBA: Pre-2009 was L6  Passed the End Date -
    Status was "Reregistered" 
    2018-06-30   
    Elective  58579   National Diploma: Air Traffic Control  Level 6  NQF Level 06  Passed the End Date -
    Status was "Reregistered" 
    2020-07-30  TETA 
    Elective  49783   National Diploma: Joint and Multi-National Operations  Level 6  NQF Level 06  Passed the End Date -
    Status was "Reregistered" 
    2020-07-30  SAS SETA 
    Elective  61729   National Diploma: Policing  Level 6  NQF Level 06  Passed the End Date -
    Status was "Reregistered" 
    2020-07-30  SAS SETA 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    NONE 



    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.