SAQA All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD THAT HAS PASSED THE END DATE: 

Administer the case docket process flow 
SAQA US ID UNIT STANDARD TITLE
117457  Administer the case docket process flow 
ORIGINATOR
SGB Resolving of Crime 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 08 - Law, Military Science and Security Safety in Society 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular  Level 5  Level TBA: Pre-2009 was L5  12 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Passed the End Date -
Status was "Registered" 		 2004-12-02  2007-12-02  SAQA 1057/04 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2008-12-02   2011-12-02  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard is replaced by: 
US ID Unit Standard Title Pre-2009 NQF Level NQF Level Credits Replacement Status
253986  Administer a case file  Level 5  Level TBA: Pre-2009 was L5  12   

PURPOSE OF THE UNIT STANDARD 
This unit standard is for learners in the field of investigation who administer the case docket process flow

A person credited with this unit standard will be able to:
  • Update computerized and/or manual system(s)
  • Keep the complainant informed of progress/process of the case
  • File/record information under the correct clip of a case docket.
  • Present/submit case docket for inspection or closure.

    This unit standard will contribute to the full development of any learner within the safety in society environment and more especially within the investigation environment by providing recognition, further mobility and transportability within the field. The skills, knowledge and understanding demonstrated within this unit standard are essential for social and economic transformation and upliftment within the safety in society environment. 
    		•

    LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
    The following knowledge, skills and attitudes and/or equivalent:
  • Functional mathematics, numerical and communication skills NQF 4
  • Read, interpret and use relevant forms NQF 4
  • Unit Standard 11983 Compile and administer a case docket for investigation purposes 
    		•

    UNIT STANDARD RANGE 
    This unit standard applies to persons in the field of safety in society and more specifically the investigation environment with a level of authority that will allow them to take decisions independently. 

    Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Update computerized and manual systems. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    Receipt in respect of the assigned case(s) is acknowledged on the computerized- and manual system according to organizational policies and procedures. 

    ASSESSMENT CRITERION 2 
    The case is registered in the relevant register according to organizational policies and procedures. 

    ASSESSMENT CRITERION 3 
    The status of the case is updated on the computerized- and manual system according to organizational policies and procedures. 

    ASSESSMENT CRITERION 4 
    The information of the case is updated on the computerized and manual system according to organizational policies and procedures. 

    SPECIFIC OUTCOME 2 
    Keep the complainant informed of progress/process of the case. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    The complainant is visited and contacted and informed about contact details as well as the process and progress of the case after case is assigned according to organizational policies and procedures. 

    ASSESSMENT CRITERION 2 
    The need is established to determine whether the complainant has any further information according to organizational policies and procedures. 

    ASSESSMENT CRITERION 3 
    The statement of the complainant is retaken if the information in the first statement is insufficient according to organizational policies and procedures. 

    ASSESSMENT CRITERION 4 
    The complainant is visited and contacted during the investigation in order to report progress on the investigation according to organizational policies and procedures. 

    ASSESSMENT CRITERION 5 
    The complainant is informed of the progress and process updating as well as the final outcome of the case according to organizational policies and procedures. 
    ASSESSMENT CRITERION NOTES 
    Process refer to the Judicial process. 

    ASSESSMENT CRITERION 6 
    The complainant is informed of the outcome of the case according to organizational policies and procedures. 
    ASSESSMENT CRITERION NOTES 
    The manner in which the complainant is informed is determined by the organizational structures and procedures. 

    SPECIFIC OUTCOME 3 
    File and record information under the correct clip of a case docket. 
    OUTCOME NOTES 
    Information refer to:
    Documentation, exhibits, notes, etc 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    All documentation or material is filed that can be used as evidence in court under the 'A' clip according to organizational policies and procedures. 

    ASSESSMENT CRITERION 2 
    All correspondence, as well as documentation that do not belong under the 'A' clip is filed, under the 'B' clip according to organizational policies and procedures. 

    ASSESSMENT CRITERION 3 
    The investigation diary is used under the 'C' clip to record all investigation activities according to organizational policies and procedures. 

    SPECIFIC OUTCOME 4 
    Present and submit case docket for inspection or closure. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    The case docket is submitted for inspection to the relevant role-players within a specific time frame according to organizational policies and procedures. 

    ASSESSMENT CRITERION 2 
    The case docket is submitted to the relevant role-player for closure, when the Prosecutor declines to prosecute, or the case is unfounded, or the suspect is undetected or case is finalized in court according to organizational policies and procedures. 

    ASSESSMENT CRITERION 3 
    The case docket is submitted to the relevant role-player after court appearance for guidance or closure according to organizational policies and procedures. 

    ASSESSMENT CRITERION 4 
    All queries and instructions provided by the relevant role-players are complied with and rectified according to organizational policies and procedures. 

    ASSESSMENT CRITERION 5 
    A certificate is submitted in the investigation dairy to the relevant role-player for closure according to organizational policies and procedures. 
    ASSESSMENT CRITERION NOTES 
    Certificate refer to but not limited to:
    Outstanding exhibits, Fingerprint forms, etc. 


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
  • Anyone assessing a learner against this unit standard must be registered as an assessor with the relevant ETQA.
  • Any institution offering learning that will enable achievement of this unit standard must be accredited as a provider through the relevant ETQA by SAQA.
  • Moderation of assessment will be overseen by the relevant ETQA according to the moderation guidelines in the relevant qualification and the agreed ETQA procedures.

    The standard describes competent performance in doing physical techniques that will enhance their job performance, and lay down the criteria by which competence should be judged, as well as the range of circumstances in which competence should be demonstrated.
    Integrated assessment methods and tools will allow the candidate to demonstrate that she/he has acquired knowledge of and can safely and effectively apply competence identified in this unit standard.

    These tools include the following:
  • In-site (on-the-job) observations
  • Role-play simulations
  • Structured group discussions
  • Written reports (e.g. tests, exams, case studies, projects, registers, logbooks, workbooks)
  • Verbal report backs (presentations)
  • Portfolios of evidence
  • Projects (physical visits to Government Departments)
  • Experiential learning
  • Working in teams
  • Scenario sketching

    These methods must be carefully selected based on the purpose of the assessment (For example, the written method of assessing knowledge or on-job demonstration of practical competence). The assessment must integrate a number of different methods in order to give the assessor reliable and valid proof of competence and evidence of required attitudes.

    Level
    This unit standard should develop learners who demonstrate:
  • A foundational knowledge base as indicated in the embedded knowledge component
  • An basic understanding of the discipline/field's fundamental terms, rules, concepts and principles
  • Familiarity with some of the essential procedures, operations and techniques of this field
  • An ability to use a range of procedures to solve routine problems
  • Basic information gathering, analysis and presentation skills
  • An ability to communicate and present information clearly and reliability following prescribed formats and conventions 
    		•

    UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
  • Foundational understanding of policies and procedures regarding the administration of the case docket process flow.
  • A broad understanding of the updating of computerized and/or manual system(s).
  • A basic understanding of the processes to keep the complainant informed of progress and process of the case.
  • A basic understanding of the ways to file and record information in the case docket and the presentation and/or submission of a case docket for inspection or closure.
  • Foundational knowledge of the Criminal Procedure Act and the Law of Evidence. 
    		•

    UNIT STANDARD DEVELOPMENTAL OUTCOME 
    N/A 

    UNIT STANDARD LINKAGES 
    N/A 


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO IDENTIFYING 
    Identify and solve problems related to the the administration of the case docket process flow. 

    UNIT STANDARD CCFO WORKING 
    Work effectively with others by ensuring that all prescripts are adhered to regarding the administration of the case docket process flow. 

    UNIT STANDARD CCFO ORGANISING 
    Organise oneself and one's activities by ensuring the smooth running of all activities and procedures regarding the administration of the case docket process flow. 

    UNIT STANDARD CCFO COLLECTING 
    Collect, analyse, organise and critically evaluate information about the administration of the case docket process flow. 

    UNIT STANDARD CCFO COMMUNICATING 
    Communicate effectively with all role-players and stakeholders regarding the administration of the case docket process flow. 

    UNIT STANDARD ASSESSOR CRITERIA 
    N/A 

    UNIT STANDARD NOTES 
    This unit standard has been replaced by unit standard 253986, which is "Administer a case file", Level 5, 12 credits.

    Supplementary Information:

    Specified Requirements
    Specified requirements include legal and legislative specific requirements and are contained in one or more of the following documents:

    Legal
  • The Constitution of South Africa
  • South African Police Service Act
  • Criminal Procedure Act
  • Specifications, agreements and policies and procedure
  • Organizational Policies and procedures
  • Standing Orders
  • Special Force Orders

    Additional information
    Requirements of a portfolio
    Valid, reliable and authentic evidence (presented as a portfolio of evidence) from past achievements and experience, which serves to supplement the assessment of, applied competence.
    The portfolio may include inter alia:
  • Written statements from persons (e.g. current and/or previous employer, colleague, peer, manager, external customers) confirming competence of the learner
  • Relevant certificates or awards
  • Previous assessment records
  • Journals/logbook

    Credits
    Total hours required by the learner to achieve the required outcomes:

    Activity
    Classroom learning 20Hours
    Structured learning in the workplace 80 Hours
    Self directed learning 10 Hours
    Coaching required 10 Hours
    Other
    Total 120 Hours

    Credits achieved: 12 
    		•

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Core  49118   National Certificate: Resolving of Crime  Level 5  Level TBA: Pre-2009 was L5  Passed the End Date -
    Status was "Registered"     		 2007-12-02  Was SAS SETA until Last Date for Achievement 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    1. EKHURHULENI SHOOTING AND TRAINING ACADEMY 
    2. SOUTH AFRICAN POLICE SERVICE BASIC TRAINING PROVISION 


    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.