SAQA

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SOUTH AFRICAN QUALIFICATIONS AUTHORITY

REGISTERED UNIT STANDARD THAT HAS PASSED THE END DATE:

Demonstrate an understanding of high level business processes within an organisation

SAQA US ID	UNIT STANDARD TITLE
117709	Demonstrate an understanding of high level business processes within an organisation
ORIGINATOR
SGB Generic Management
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-
FIELD			SUBFIELD
Field 03 - Business, Commerce and Management Studies			Generic Management
ABET BAND	UNIT STANDARD TYPE	PRE-2009 NQF LEVEL	NQF LEVEL	CREDITS
Undefined	Regular-Fundamental	Level 4	NQF Level 04	5
REGISTRATION STATUS		REGISTRATION START DATE	REGISTRATION END DATE	SAQA DECISION NUMBER
Passed the End Date - Status was "Reregistered"		2018-07-01	2023-06-30	SAQA 06120/18
LAST DATE FOR ENROLMENT		LAST DATE FOR ACHIEVEMENT
2024-06-30		2027-06-30

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.

This unit standard does not replace any other unit standard and is not replaced by any other unit standard.

PURPOSE OF THE UNIT STANDARD

A person credited with this unit standard is able to demonstrate an understanding of the high-level business processes within an organisation.

In particular, on completion of this unit standard, the learner is able to:

Demonstrate a basic understanding of the value chain and high-level business processes of the organisation

Identify the high-level business processes of an organisation using appropriate visual presentation techniques

Define the interfaces between business processes

Understand how the business processes support the value chain

Understand how business processes affect business performance

LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING

It is assumed that learners are competent in:

End user Computing at NQF Level 3.

Mathematical Literacy at NQF Level 3.

Communication skills at NQF level 3.

UNIT STANDARD RANGE

This unit standard is meant to give learners an understanding of the connection between business enabling systems and the processes they support.

Learners are expected to gain an awareness of the manner in which Business Systems can add value in a business environment.

This unit standard alone will not give learners comprehensive technical expertise in ERP or Business systems.

The unit standard relies on the learners awareness of some aspect of the business functionality, be it through direct experience or observation.

High level business processes identifies sufficient information to understand the process without elaborating on the activity level.

Specific Outcomes and Assessment Criteria:

SPECIFIC OUTCOME 1

Demonstrate a basic understanding of the value chain and high-level business processes of the organisation.

ASSESSMENT CRITERIA

ASSESSMENT CRITERION 1

A definition of the term 'value chain' is given in the context of the organisation.

ASSESSMENT CRITERION 2

The high-level business processes within an organisation are identified using appropriate visual presentation techniques.

ASSESSMENT CRITERION 3

The relationship between the 'value chain' and the high-level business processes is explained with examples.

SPECIFIC OUTCOME 2

Define the interfaces between business processes.

ASSESSMENT CRITERIA

ASSESSMENT CRITERION 1

The links between the various business processes are clarified in order to demonstrate their interdependence.

ASSESSMENT CRITERION 2

The interfaces between business processes are defined in terms of the links in order to illustrate the nature of the interdependencies.

SPECIFIC OUTCOME 3

Understand how the business processes support the 'value chain'.

ASSESSMENT CRITERIA

ASSESSMENT CRITERION 1

An explanation is given of how business processes contribute to the 'value chain' using two actual examples of how this is achieved in practice.

ASSESSMENT CRITERION 2

The ways in which the organisation's business processes affect business performance are explained with examples.

UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS

An individual wishing to be assessed against this unit standard (including through RPL) may apply to an assessment agency, assessor or provider institution accredited by the relevant Education and Training Quality Assurance body (ETQA), or one with an appropriate memorandum of understanding (MOU) with the relevant ETQA.

Anyone assessing a learner against this unit standard must be registered as an assessor with the relevant ETQA, or one with an appropriate MOU with the relevant ETQA.

Any institution offering learning that will enable achievement of this unit standard, or assessing this unit standard, must be accredited as a provider with the relevant ETQA, or one with an appropriate MOU with the relevant ETQA.

Moderation of assessment will be conducted by the relevant ETQA, or one with an appropriate MOU with the relevant ETQA.

UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE

The knowledge underpinning the above specific outcomes is:

The concepts of businesses as going concerns and the profit motive

The concepts of business systems and their interdependencies

The concepts of vision, mission, strategy, value chain and their importance to the success of the business enterprise

The concepts of Business Process definition and Business Process Improvement

UNIT STANDARD DEVELOPMENTAL OUTCOME

N/A

UNIT STANDARD LINKAGES

N/A

Critical Cross-field Outcomes (CCFO):

UNIT STANDARD CCFO WORKING

Team and group work.

UNIT STANDARD CCFO ORGANISING

Organising and managing self within the context of the business environment.

UNIT STANDARD CCFO COLLECTING

Critically collecting, evaluating and analysing information.

UNIT STANDARD CCFO SCIENCE

Appropriate use of information technology equipment and systems.

UNIT STANDARD CCFO DEMONSTRATING

A systemic approach to business systems within the context of the current business environment.

UNIT STANDARD ASSESSOR CRITERIA

N/A

REREGISTRATION HISTORY

As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015.

UNIT STANDARD NOTES

N/A

QUALIFICATIONS UTILISING THIS UNIT STANDARD:

	ID	QUALIFICATION TITLE	PRE-2009 NQF LEVEL	NQF LEVEL	STATUS	END DATE	PRIMARY OR DELEGATED QA FUNCTIONARY
Core	49176	Further Education and Training Certificate: Business Systems Operations: End User (ERP)	Level 4	NQF Level 04	Passed the End Date - Status was "Reregistered"	2023-06-30	SERVICES

PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD:

This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.

NONE