SAQA All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD: 

Demonstrate an understanding of high level business processes within an organisation 
SAQA US ID UNIT STANDARD TITLE
117709  Demonstrate an understanding of high level business processes within an organisation 
ORIGINATOR
SGB Generic Management 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 03 - Business, Commerce and Management Studies Generic Management 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular-Fundamental  Level 4  NQF Level 04 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Reregistered  2018-07-01  2023-06-30  SAQA 06120/18 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2024-06-30   2027-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard does not replace any other unit standard and is not replaced by any other unit standard. 

PURPOSE OF THE UNIT STANDARD 
A person credited with this unit standard is able to demonstrate an understanding of the high-level business processes within an organisation.

In particular, on completion of this unit standard, the learner is able to:
  • Demonstrate a basic understanding of the value chain and high-level business processes of the organisation
  • Identify the high-level business processes of an organisation using appropriate visual presentation techniques
  • Define the interfaces between business processes
  • Understand how the business processes support the value chain
  • Understand how business processes affect business performance 

  • LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
    It is assumed that learners are competent in:
  • End user Computing at NQF Level 3.
  • Mathematical Literacy at NQF Level 3.
  • Communication skills at NQF level 3. 

  • UNIT STANDARD RANGE 
  • This unit standard is meant to give learners an understanding of the connection between business enabling systems and the processes they support.
  • Learners are expected to gain an awareness of the manner in which Business Systems can add value in a business environment.
  • This unit standard alone will not give learners comprehensive technical expertise in ERP or Business systems.
  • The unit standard relies on the learners awareness of some aspect of the business functionality, be it through direct experience or observation.
  • High level business processes identifies sufficient information to understand the process without elaborating on the activity level. 

  • Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Demonstrate a basic understanding of the value chain and high-level business processes of the organisation. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    A definition of the term 'value chain' is given in the context of the organisation. 

    ASSESSMENT CRITERION 2 
    The high-level business processes within an organisation are identified using appropriate visual presentation techniques. 

    ASSESSMENT CRITERION 3 
    The relationship between the 'value chain' and the high-level business processes is explained with examples. 

    SPECIFIC OUTCOME 2 
    Define the interfaces between business processes. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    The links between the various business processes are clarified in order to demonstrate their interdependence. 

    ASSESSMENT CRITERION 2 
    The interfaces between business processes are defined in terms of the links in order to illustrate the nature of the interdependencies. 

    SPECIFIC OUTCOME 3 
    Understand how the business processes support the 'value chain'. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    An explanation is given of how business processes contribute to the 'value chain' using two actual examples of how this is achieved in practice. 

    ASSESSMENT CRITERION 2 
    The ways in which the organisation's business processes affect business performance are explained with examples. 


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
  • An individual wishing to be assessed against this unit standard (including through RPL) may apply to an assessment agency, assessor or provider institution accredited by the relevant Education and Training Quality Assurance body (ETQA), or one with an appropriate memorandum of understanding (MOU) with the relevant ETQA.
  • Anyone assessing a learner against this unit standard must be registered as an assessor with the relevant ETQA, or one with an appropriate MOU with the relevant ETQA.
  • Any institution offering learning that will enable achievement of this unit standard, or assessing this unit standard, must be accredited as a provider with the relevant ETQA, or one with an appropriate MOU with the relevant ETQA.
  • Moderation of assessment will be conducted by the relevant ETQA, or one with an appropriate MOU with the relevant ETQA. 

  • UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
    The knowledge underpinning the above specific outcomes is:
  • The concepts of businesses as going concerns and the profit motive
  • The concepts of business systems and their interdependencies
  • The concepts of vision, mission, strategy, value chain and their importance to the success of the business enterprise
  • The concepts of Business Process definition and Business Process Improvement 

  • UNIT STANDARD DEVELOPMENTAL OUTCOME 
    N/A 

    UNIT STANDARD LINKAGES 
    N/A 


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO WORKING 
    Team and group work. 

    UNIT STANDARD CCFO ORGANISING 
    Organising and managing self within the context of the business environment. 

    UNIT STANDARD CCFO COLLECTING 
    Critically collecting, evaluating and analysing information. 

    UNIT STANDARD CCFO SCIENCE 
    Appropriate use of information technology equipment and systems. 

    UNIT STANDARD CCFO DEMONSTRATING 
    A systemic approach to business systems within the context of the current business environment. 

    UNIT STANDARD ASSESSOR CRITERIA 
    N/A 

    REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. 

    UNIT STANDARD NOTES 
    N/A 

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Core  49176   Further Education and Training Certificate: Business Systems Operations: End User (ERP)  Level 4  NQF Level 04  Reregistered  2023-06-30  SERVICES 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    NONE 



    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.