SAQA All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD: 

Apply the Key Performance Indicators (KPI) of ERP transactions to end-user tasks 
SAQA US ID UNIT STANDARD TITLE
117715  Apply the Key Performance Indicators (KPI) of ERP transactions to end-user tasks 
ORIGINATOR
SGB Generic Management 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 03 - Business, Commerce and Management Studies Generic Management 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular-Fundamental  Level 4  NQF Level 04 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Reregistered  2018-07-01  2023-06-30  SAQA 06120/18 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2024-06-30   2027-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard does not replace any other unit standard and is not replaced by any other unit standard. 

PURPOSE OF THE UNIT STANDARD 
A person credited with this unit standard is able to demonstrate an understanding of the fundamentals of ERP consulting, and its impact on the business environment.

In particular, on completion of this unit standard, the learner is able to:
  • Define the term "KPI" and understand its importance.
  • Understand the KPI within a specific business process.
  • Establish how the KPI is measured in relation to a specific role.
  • Use measurement tools to benchmark individual performance against KPIs.
  • Establish the impact of non-compliance of the KPIs within an ERP system. 

  • LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
    It is assumed that learners are competent in:
  • End-User Computing at NQF Level 3.
  • Mathematical Literacy at NQF Level 3.
  • Communication skills at NQF level 3. 

  • UNIT STANDARD RANGE 
  • This unit standard is meant to give learners an understanding of the connection between business enabling systems and the processes they support.
  • Learners are expected to gain an awareness of the manner in which Business systems, and ERP systems in particular, can add value in a business environment.
  • This unit standard alone will not give learners comprehensive technical expertise in ERP or Business systems.
  • The unit standard relies on the learner's awareness of some aspect of the business functionality, be it through direct experience or observation. 

  • Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Define the term "KPI" and understand its importance. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    An accurate definition of the term "KPI" is provided with the aid of at least three (3) examples. 

    ASSESSMENT CRITERION 2 
    The importance of KPIs are explained in relation to the performance of business processes. 

    SPECIFIC OUTCOME 2 
    Understand the KPI within a specific business process. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    The KPIs are listed that are applicable for a specific business process. 

    ASSESSMENT CRITERION 2 
    The mechanisms that are available for measuring the KPIs are listed within a specific business process. 

    SPECIFIC OUTCOME 3 
    Establish how the KPI is measured in relation to a specific role. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    The relationship between KPIs and individual performance is explained in relation to a specific role. 

    ASSESSMENT CRITERION 2 
    The KPIs and expected measures (values) that are associated to a specific role are listed in writing. 

    SPECIFIC OUTCOME 4 
    Use measurement tools to benchmark individual performance against KPIs. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    Current performance is monitored using ERP measurement tools. 

    ASSESSMENT CRITERION 2 
    Areas needing improvement are identified and a remedial plan is implemented if applicable. 

    SPECIFIC OUTCOME 5 
    Establish the impact of non-compliance of the KPIs within an ERP system. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    The positive results of achieving the KPIs within a business process are explained relative to the individual. 

    ASSESSMENT CRITERION 2 
    The positive results of achieving the KPIs within a business process are explained relative to the organisation. 

    ASSESSMENT CRITERION 3 
    The impact of non-compliance is explained relative to the individual. 

    ASSESSMENT CRITERION 4 
    The impact of non-compliance is explained relative to the organisation. 


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
  • An individual wishing to be assessed against this unit standard (including through RPL) may apply to an assessment agency, assessor or provider institution accredited by the relevant Education and Training Quality Assurance body (ETQA), or one with an appropriate memorandum of understanding (MOU) with the relevant ETQA.
  • Anyone assessing a learner against this unit standard must be registered as an assessor with the relevant ETQA, or one with an appropriate MOU with the relevant ETQA.
  • Any institution offering learning that will enable achievement of this unit standard, or assessing this unit standard, must be accredited as a provider with the relevant ETQA, or one with an appropriate MOU with the relevant ETQA.
  • Moderation of assessment will be conducted by the relevant ETQA, or one with an appropriate MOU with the relevant ETQA. 

  • UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
    The knowledge underpinning the above specific outcomes is:
  • An overview of the integration of Enterprise Resource Planning Solutions and the business processes they support.
  • An understanding of the integrated nature of business processes.
  • The concepts of businesses as going concerns and the profit motive.
  • The concepts of business systems and their interdependencies.
  • The principles and concepts of business process flowcharting. 

  • UNIT STANDARD DEVELOPMENTAL OUTCOME 
    N/A 

    UNIT STANDARD LINKAGES 
    N/A 


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO IDENTIFYING 
    Problem identification and solution in creative ways. 

    UNIT STANDARD CCFO WORKING 
    Team and group work. 

    UNIT STANDARD CCFO ORGANISING 
    Organising and managing self within the context of organisational transformation. 

    UNIT STANDARD CCFO COLLECTING 
    Critically collecting, evaluating and analysing information. 

    UNIT STANDARD CCFO DEMONSTRATING 
    Appropriate use of information technology equipment and systems. 

    UNIT STANDARD ASSESSOR CRITERIA 
    N/A 

    REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. 

    UNIT STANDARD NOTES 
    N/A 

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Elective  49176   Further Education and Training Certificate: Business Systems Operations: End User (ERP)  Level 4  NQF Level 04  Reregistered  2023-06-30  SERVICES 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    NONE 



    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.