SAQA All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD: 

Manage adjudicative hearings 
SAQA US ID UNIT STANDARD TITLE
117842  Manage adjudicative hearings 
ORIGINATOR
SGB Democracy, Human Rights, Peace and Elections 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 07 - Human and Social Studies Public Policy, Politics and Democratic Citizenship 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular  Level 6  Level TBA: Pre-2009 was L6  16 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Reregistered  2018-07-01  2023-06-30  SAQA 06120/18 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2024-06-30   2027-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard does not replace any other unit standard and is not replaced by any other unit standard. 

PURPOSE OF THE UNIT STANDARD 
This unit standard is intended for people who serve as chairs in adjudicative hearings within organisations.

A learner credited with this standard will be capable of:
  • Preparing adjudicative hearings
  • Conducting adjudicative hearings
  • Delivering a decision
  • Evaluating adjudicative hearings. 

  • LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
    Learners starting to learn towards this unit standard are proficient in Language, Literacy and Communication, including intrapersonal and interpersonal skills, at NQF level 4 or equivalent.

    It is recommended that the learner is proficient in the unit standard 'Conduct an in-depth analysis of and interpret conflict situations' before accessing this unit standard. 

    UNIT STANDARD RANGE 
    N/A 

    Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Prepare for adjudicative hearings. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    Pre-hearing procedures are explained and appropriately followed. 
    ASSESSMENT CRITERION RANGE 
    Procedures include notice of hearing, time to prepare, right to representation and right to bring evidence, including witnesses
     

    ASSESSMENT CRITERION 2 
    Administrative arrangements for adjudicative hearings are dealt with effectively. 
    ASSESSMENT CRITERION RANGE 
    Arrangements include confirmation of dates, times, venue, transport, documents, recording, interpretation, safety and expenses
     

    ASSESSMENT CRITERION 3 
    Relevant background information is gathered and all pertinent issues are identified that could have a bearing on the process outcomes. 

    ASSESSMENT CRITERION 4 
    Process design options are identified and considered on the basis of best practices and the option/s selected is/are appropriate for an intended hearing. 
    ASSESSMENT CRITERION RANGE 
    Options include inquisitorial or adversarial
     

    SPECIFIC OUTCOME 2 
    Conduct adjudicative hearings. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    Adjudicative hearing processes are suitably initiated and explained to relevant parties. 
    ASSESSMENT CRITERION RANGE 
    Initiation includes welcoming; introductions; language issues; housekeeping issues; terms of reference; explaining process and rights; explaining rules of evidence; checking on pre-hearing requirements, review of charges; clarifying representation.
     

    ASSESSMENT CRITERION 2 
    Exchange of evidence by parties, witnesses and experts, is facilitated, according to accepted practice. 
    ASSESSMENT CRITERION RANGE 
    Exchange of evidence includes opening statements; issue clarification/narrowing the issues, examination of witnesses; cross-examination of witnesses, re-examination of witnesses, handling of objections; hearing of closing argument.
     

    ASSESSMENT CRITERION 3 
    The process is conducted using effective communication and interpersonal skills. 
    ASSESSMENT CRITERION RANGE 
    Includes respect, empathy, authenticity, integrity and openness as well as due recognition of emotions, social context, culture, race, gender issues, power and other relationships, and context specific professional values and ethics.
     

    ASSESSMENT CRITERION 4 
    Adjudicative hearing processes are recorded and concluded in a way suitable to all parties. 

    SPECIFIC OUTCOME 3 
    Prepare and deliver adjudication decisions. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    Evidence is reviewed and evaluated in a fair and thorough manner. 

    ASSESSMENT CRITERION 2 
    Appropriate findings are made and explained based on the relevant evidence, argument and law. 

    ASSESSMENT CRITERION 3 
    A reasoned decision is clearly and concisely written and presented orally to all parties. 

    ASSESSMENT CRITERION 4 
    Further processes are identified and explained to parties, including the right of appeal. 

    SPECIFIC OUTCOME 4 
    Evaluate adjudicative hearings. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    Adjudicative hearing processes are evaluated in terms of strengths and weaknesses and the extent to which the brief was achieved. 

    ASSESSMENT CRITERION 2 
    Opportunities and mechanisms to improve upon the process are identified and recorded for integration into future processes. 

    ASSESSMENT CRITERION 3 
    Participant's reactions to the process are sought and analysed in line with the adjudication purposes. 


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
  • Anyone assessing a learner against this unit standard must be registered as an assessor with the relevant ETQA.
  • Any institution offering learning that will enable achievement of this unit standard must be accredited as a provider through the relevant ETQA by SAQA.
  • Moderation of assessment will be overseen by the relevant ETQA according to the moderation guidelines and the agreed ETQA procedures.
  • Registered assessors must have a qualification in Conflict at NQF level 6 or higher or equivalent.
  • Moderators must be registered as assessors with the relevant ETQA, or with an ETQA that has a Memorandum of Understanding with the relevant ETQA. 

  • UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
  • Law of evidence.
  • Legislation relating to specific field in which the hearing is taking place. 

  • UNIT STANDARD DEVELOPMENTAL OUTCOME 
    N/A 

    UNIT STANDARD LINKAGES 
    N/A 


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO IDENTIFYING 
    Identify and solve problems that arise during an adjudicative process including objections, in ways that display critical and creative thinking. 

    UNIT STANDARD CCFO WORKING 
    Working effectively as team member by involving all representatives in the process. 

    UNIT STANDARD CCFO ORGANISING 
    Organise and manage oneself effectively and ones actions responsible and effectively during the adjudicative process. 

    UNIT STANDARD CCFO COLLECTING 
    Collect and organise and critically evaluate information during a preparation process for adjudicative process. 

    UNIT STANDARD CCFO COMMUNICATING 
    Communicate effectively using presentation techniques and written skills during an adjudicative process. 

    UNIT STANDARD CCFO SCIENCE 
    Use technology effectively in the recording and reporting of adjudicative process. 

    UNIT STANDARD CCFO DEMONSTRATING 
    Systemic thinking is achieved through evaluating the adjudicative process. 

    UNIT STANDARD CCFO CONTRIBUTING 
    Be culturally and esthetic sensitivities ac cross a range of social context during adjudicative process. 

    UNIT STANDARD ASSESSOR CRITERIA 
    N/A 

    REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. 

    UNIT STANDARD NOTES 
    N/A 

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Elective  49257   National Certificate: Conflict Management and Transformation  Level 5  Level TBA: Pre-2009 was L5  Reregistered  2023-06-30  PSETA 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    1. KMS COLLEGE 
    2. Reflections Development Institute 



    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.