SAQA All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD: 

Despatch stock from a distribution centre 
SAQA US ID UNIT STANDARD TITLE
117891  Despatch stock from a distribution centre 
ORIGINATOR
SGB Retail and Wholesale 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 11 - Services Wholesale and Retail 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular  Level 3  NQF Level 03  12 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Reregistered  2018-07-01  2023-06-30  SAQA 06120/18 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2024-06-30   2027-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard does not replace any other unit standard and is not replaced by any other unit standard. 

PURPOSE OF THE UNIT STANDARD 
This unit standard is intended for people who will be responsible for the despatching of stock from a wholesale or Retail Distribution Centre or Warehouse. Despatch could include transfer to stores, returns to suppliers and customer or customer orders.

These persons are able to implement security procedures to prevent shrinkage and losses and enhance the efficiency of the supply chain by accurate despatching goods 

LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
It is assumed that the learner has competent in:
  • Communication at ABET NQF level 4, or equivalent
  • Mathematical Literacy at ABET NQF Level 4, or equivalent 

  • UNIT STANDARD RANGE 
    N/A 

    Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Plan the most cost effective route/s to deliver products. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    Prior to despatch, the cost effectiveness of the despatch is checked according to organisational policy. 

    ASSESSMENT CRITERION 2 
    Delivery routes are planned based on grouped deliveries in a cost-effective manner 

    ASSESSMENT CRITERION 3 
    Lines of communication in case of breakdown or delays are explained as they apply to the organisation. 

    SPECIFIC OUTCOME 2 
    Prepare goods for despatch. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    Holding area/loading/collection points are identified according to organisational procedures. 

    ASSESSMENT CRITERION 2 
    Assembled orders are allocated to load points according to delivery schedules and orders received. 

    ASSESSMENT CRITERION 3 
    Stock for despatch is packed according to organisational requirements and the characteristics of the stock. 

    ASSESSMENT CRITERION 4 
    Stock/containers are tagged/marked with destination identification according to organisational policy and procedures. 

    ASSESSMENT CRITERION 5 
    The stock is checked against documentation according to organisational requirements 

    SPECIFIC OUTCOME 3 
    Load delivery vehicles. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    Vehicles are loaded according to legislative and organisational requirements. 

    ASSESSMENT CRITERION 2 
    The goods are loaded in the appropriate sequence according to delivery route 

    ASSESSMENT CRITERION 3 
    Despatch documents are created/checked according to the stock being loaded and the systems of the organisation. 

    SPECIFIC OUTCOME 4 
    Prevent shrinkage and losses in the Despatching Area. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    The concept of shrinkage and how it impacts on the organisation is explained 

    ASSESSMENT CRITERION 2 
    Ways in which shrinkage and losses occur is explained in relation to the process of despatching stock 

    ASSESSMENT CRITERION 3 
    Shrinkage and loss prevention measures are implemented in the Despatch Area 

    ASSESSMENT CRITERION 4 
    The document trail is explained as it applies to the organisation. 

    ASSESSMENT CRITERION 5 
    Breaches in security are reported to the relevant parties following organisation's policies and procedures 

    ASSESSMENT CRITERION 6 
    Stock is moved from the despatch areas to prevent shrinkage and losses following the stock characteristics and the organisation's policy and procedures 

    ASSESSMENT CRITERION 7 
    The work area, stationery and equipment meet the organisation's housekeeping standards 

    SPECIFIC OUTCOME 5 
    Maintain the efficiency of the supply chain. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    The impact and functioning of the Supply Chain is explained as it applies to the organisation. 

    ASSESSMENT CRITERION 2 
    Stock flow through the organisation/business is explained as it applies to the organisation 

    ASSESSMENT CRITERION 3 
    Stock records are maintained to maintain the efficiency of the supply chain following organisation's procedures 


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
    Programmes leading to the award of credits from this unit standard will be accredited by the SETA in its ETQA role. Anyone assessing a learner against this unit standard must be registered as an assessor with the ETQA.

    Internal Moderations will be performed by the Accredited Providers whilst the ETQA will perform external moderations of assessments across the Accredited Providers according to the moderation guidelines in the relevant qualification and the agreed ETQA procedures. 

    UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
  • Common terms and concepts used when despatching stock
  • Policies and procedures for despatching stock
  • Methods for determining cost effectiveness of deliveries and the organisation's policies in this respect
  • Planning of delivery routes
  • Methods for packing the different types of stock carried by the organisation.
  • The terms shrinkage and losses.
  • The effect of shrinkage and losses on profits and employees
  • Causes of and preventive methods for shrinkage and losses while despatching stock
  • The supply chain and the roles of the various players in the supply chain.
  • Organisation procedures in the Despatch Area for maintaining stock records in the supply chain
  • Methods used by the organisation to tag/mark stock with destination identification
  • Legislation and organisation's policy in respect of loading of vehicles 

  • UNIT STANDARD DEVELOPMENTAL OUTCOME 
    N/A 

    UNIT STANDARD LINKAGES 
    N/A 


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO IDENTIFYING 
    Solving problems

    Relates to the following specific outcomes and assessment criterias:

    Prevent shrinkage and losses in the Despatching Area
  • The document trail is explained as it applies to the organisation. 

  • UNIT STANDARD CCFO WORKING 
    Work with others in a team

    Relates to the following specific outcomes and assessment criterias:

    Prepare goods for despatch
  • Assembled orders are allocated to load points according to delivery schedules and orders received.

    Load delivery vehicles
  • Vehicles are loaded according to legislative and organisational requirements. 

  • UNIT STANDARD CCFO ORGANISING 
    Organise oneself and ones activities

    Relates to the following specific outcomes and assessment criterias:

    Plan the most cost effective route/s to deliver products
  • Prior to despatch, the cost effectiveness of the despatch is checked according to organisational policy.
  • Delivery routes are planned based on grouped deliveries in a cost-effective manner
  • Lines of communication in case of breakdown or delays are explained as they apply to the organisation.

    Prepare goods for despatch
  • Holding area/loading/collection points are identified according to organisational procedures.
  • Assembled orders are allocated to load points according to delivery schedules and orders received.
  • Stock for despatch is packed according to organisational requirements and the characteristics of the stock.
  • Stock/containers are tagged/marked with destination identification according to organisational policy and procedures.
  • The stock is checked against documentation according to organisational requirements 

  • UNIT STANDARD CCFO COLLECTING 
    Collect, analyse, organise, and critically evaluate information

    Relates to the following specific outcomes and assessment criterias:

    Plan the most cost effective route/s to deliver products
  • Prior to despatch, the cost effectiveness of the despatch is checked according to organisational policy.
  • Delivery routes are planned based on grouped deliveries in a cost-effective manner
  • Lines of communication in case of breakdown or delays are explained as they apply to the organisation.

    Prepare goods for despatch
  • Assembled orders are allocated to load points according to delivery schedules and orders received. 

  • UNIT STANDARD CCFO COMMUNICATING 
    Communicate effectively

    Relates to the following specific outcomes and assessment criterias:

    Load delivery vehicles
  • Vehicles are loaded according to legislative and organisational requirements. 

  • UNIT STANDARD CCFO DEMONSTRATING 
    Understand the world as a set of related systems

    Relates to the following specific outcomes and assessment criterias:

    Prepare goods for despatch
    The stock is checked against documentation according to organisational requirements

    Prevent shrinkage and losses in the Despatching Area
  • The concept of shrinkage and how it impacts on the organisation is explained

    Maintain the efficiency of the supply chain
  • The impact and functioning of the Supply Chain is explained as it applies to the organisation. 

  • UNIT STANDARD ASSESSOR CRITERIA 
    N/A 

    REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. 

    UNIT STANDARD NOTES 
    N/A 

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Elective  49280   National Certificate: Wholesale and Retail Distribution  Level 2  NQF Level 02  Reregistered  2023-06-30  W&RSETA 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    1. A and S Training Consultancy 
    2. Aboutlearning Pty Ltd 
    3. Braune Training (Pty) Ltd 
    4. Cashbuild (South Africa) (Pty) Ltd 
    5. College of Production Technology 
    6. Edcon Ltd 
    7. Edutel Wholesale & Retail Academy 
    8. Gemini Training And Development Pty Ltd 
    9. InnerOut Training Solutions 
    10. Lightbrary Development Solutions Pty Ltd 
    11. Liza Gresse Consulting 
    12. LRT GLOBAL PROJECCTS 
    13. Owl Business Training PTY LTD 
    14. PRIMESERV CORPORATE SOLUTIONS PTY LTD T/A PRIMESERV HR SOLUTIONS 
    15. REATS Training Services 
    16. SECTOR EDUCATION AND SKILLS TAINING ORGANISATION(SESTO) 
    17. Tloumogale Business Development & Consulting 
    18. Woolworths Pty Ltd 



    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.