SAQA All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD THAT HAS PASSED THE END DATE: 

Conduct oneself in a professional manner in a policing environment 
SAQA US ID UNIT STANDARD TITLE
11974  Conduct oneself in a professional manner in a policing environment 
ORIGINATOR
SGB Visible Policing 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 08 - Law, Military Science and Security Safety in Society 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular  Level 5  Level TBA: Pre-2009 was L5  4 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Passed the End Date -
Status was "Registered" 		 2003-02-19  2006-02-09  SAQA 0146/03 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2007-02-09   2010-02-09  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard is replaced by: 
US ID Unit Standard Title Pre-2009 NQF Level NQF Level Credits Replacement Status
120476  Adhere to professional conduct and organisational ethics  Level 5  Level TBA: Pre-2009 was L5  4   

PURPOSE OF THE UNIT STANDARD 
This unit standard is for persons to perform functional policing duties by displaying a sense of discipline, acting on lawful orders and acting in an acceptable manner.

A person credited with this unit standard will be able to:
  • Analyse and explain the customs of the organization
  • Behave in a professional and responsible manner that are acceptable to the community and the organization
  • Adhere and practice human relations, customers service and organizational criteria in improving the image of the organization
  • Participate in organised group activities.

    This unit standard will contribute to the full development of any learner within the safety in society environment and more specifically within the e Policing discipline by providing recognition, further mobility and transportability within the field. The skills, knowledge and understanding demonstrated within this unit standard are essential for social and economic transformation and upliftment within the safety in society environment. 
    		•

    LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
    The following knowledge, skills attitude and/or equivalent:
  • Broad understanding of the principles of discipline
  • Functional communication skills
  • Read, interpret and use of relevant documentation 
    		•

    UNIT STANDARD RANGE 
    This unit standard applies to persons in the field of policing while performing the duties of a Policing Official with a level of authority that allows them to take independent decisions. 

    Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Explain the customs of the organization. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    1. The disciplinary procedures, measurements and rules in the organization are described according to organizational procedures. 
    ASSESSMENT CRITERION RANGE 
    Disciplinary procedures regarding acceptance or denial must be described.
     

    ASSESSMENT CRITERION 2 
    2. The dress code of the organization is explained according to organizational procedures. 

    ASSESSMENT CRITERION 3 
    3. The basic principles of the occupational health and safety are explained regarding a safe and secure environment, according to the relevant legislation. 

    ASSESSMENT CRITERION 4 
    4. The code of conduct and ethics are explained according to organizational procedures. 

    ASSESSMENT CRITERION 5 
    5. The line of communication and reporting structures are explained according to organizational procedure. 

    ASSESSMENT CRITERION 6 
    6. The main sources of information about the work procedures are listed according to organizational procedure. 

    SPECIFIC OUTCOME 2 
    Behave in a professional and responsible manner. 
    OUTCOME NOTES 
    Behave in a professional and responsible manner that is acceptable to the community and the relevant organization. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    1. The required obedience in the form of unconditional execution of commands and instructions is adhered to according to organizational procedures. 

    ASSESSMENT CRITERION 2 
    2. Deadlines are met according to organizational procedures. 

    ASSESSMENT CRITERION 3 
    3. Confidentiality is maintained according to relevant legislation. 

    ASSESSMENT CRITERION 4 
    4. The correct way in addressing members are demonstrated according to the organization's rules and procedures. 

    SPECIFIC OUTCOME 3 
    Adhere and practice human relations, customer service and organizational criteria. 
    OUTCOME NOTES 
    Adhere and practice human relations, customer service and organizational criteria in improving the image of the organization. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    1. Dignity of all persons is respected in terms of the constitution of South Africa. 

    ASSESSMENT CRITERION 2 
    2. Human relations are applied according to organizational procedures. 

    ASSESSMENT CRITERION 3 
    3. Customer service are practised and displayed to all levels of persons in the community and within the organization according to organizational procedures. 

    ASSESSMENT CRITERION 4 
    4. Organizational rules, policies and procedures are adhered to according to the relevant rules, policies and procedures. 

    SPECIFIC OUTCOME 4 
    Participate in organized group activities. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    1. The mental orientation that takes place through concentration, which helps one self to respond to commands, is demonstrated according to organizational procedures. 

    ASSESSMENT CRITERION 2 
    2. Unit discipline, group positivist and cohesion are maintained and all members act on the same time on commands according to organizational procedures. 

    ASSESSMENT CRITERION 3 
    3. Continual obedience to rules and regulations is developed with pride according to organizational procedures. 

    ASSESSMENT CRITERION 4 
    4. The compliments and salute is demonstrated according to the compliment and salute regulations. 


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
    1. Anyone assessing a learner against this unit standard must be registered as an assessor with the relevant ETQA.
    2. Any institution offering learning that will enable achievement of this unit standard must be accredited as a provider through the relevant ETQA by SAQA.
    3. Moderation of assessment will be overseen by the relevant ETQA according to the moderation guidelines in the relevant qualification and the agreed ETQA procedures.
    4. Moderation of assessment will be overseen by the relevant ETQA according to the moderation guidelines in the relevant qualification and the agreed ETQA procedures.

    The standard describes competent performance in doing physical techniques that will enhance their job performance, and lay down the criteria by which competence should be judged, as well as the range of circumstances in which competence should be demonstrated.

    Integrated assessment methods and tools will allow the candidate to demonstrate that she/he has acquired knowledge of and can safely and effectively apply competence identified in this unit standard.

    These tools include the following:
  • In-site (on-the-job) observations
  • Role-play simulations
  • Structured group discussions
  • Written reports (e.g. tests, exams, case studies, projects, registers, logbooks, workbooks)
  • Verbal report backs (presentations)
  • Portfolios of evidence
  • Projects (physical visits to Government Departments)
  • Experiential learning
  • Working in teams
  • Scenario sketching

    These methods must be carefully selected based on the purpose of the assessment (for example, the written method of assessing knowledge or on-job demonstration of practical competence). The assessment must integrate a number of different methods in order to give the assessor reliable and valid proof of competence and evidence of required attitudes. 
    		•

    UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
  • A comprehensive understanding of the relevant legislation, and procedures and organizational requirements related to discipline.
  • A broad understanding of all relevant policies, procedures and organizational requirements.
  • A comprehensive understanding of the functions of a policing official while performing his duties in a professional way
  • A basic understanding of all customs, ethics, and group activities within the field of policing 
    		•


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO IDENTIFYING 
    Identify and solve problems in a critical and creative way in applying the provisions set out in organizational orders regarding professionalism, under controlled circumstances making sound judgements of any given situation. 

    UNIT STANDARD CCFO ORGANISING 
    Organise oneself and one's activities so that all requirements are met in achieving competence in a professional manner. 

    UNIT STANDARD CCFO COLLECTING 
    Collect, evaluate, organise and critically evaluate information related in applying the provisions set out in organizational orders regarding conducting oneself in a professional manner by making sound judgements of any given situation. 

    UNIT STANDARD NOTES 
    This unit standard has been replaced by unit standard 120476, which is "Adhere to professional conduct and organisational ethics", Level 5, 4 credits.

    Requirements of a portfolio

    Valid, reliable and authentic evidence (presented as a portfolio of evidence) from past achievements and experience, which serves to supplement the assessment of, applied competence.

    The portfolio may include inter alia:
  • Written statements from persons (e.g. current and/or previous employer, colleague, peer, manager, external customers) confirming competence of the learner
  • Relevant certificates or awards
  • Previous assessment records
  • Journals/logbook

    Level
    A learning programme leading to the award of this unit standard should develop learners who demonstrate:
    1. A foundational knowledge base as indicated in the embedded knowledge component
    2. An understanding of the discipline/field's fundamental terms, rules, concepts and principles
    3. Familiarity with some of the essential procedures, operations and techniques of this field
    4. An ability to use a range of procedures to solve routine problems
    5. Basic information gathering, analysis and presentation skills
    6. An ability to communicate and present information clearly and reliability following prescribed formats and conventions


    Supplementary Information:

    Specified Requirements
    Specified requirements include legal and legislative specific requirements and are contained in one or more of the following documents:
    Customs of the organization
    Disciplinary procedures of the organization
    Lines of communication
    Sources of information within the organizations
    Code of Conduct and ethics
    Compliments and salute regulations
    A glossary of terms about the terminology of
    CONTEXT SPECIFIC
    Compliments and salute regulations
    Code of ethics and conduct
    Dress Codes 
    		•

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Core  48921   Further Education and Training Certificate: Road Traffic Management  Level 4  NQF Level 04  Passed the End Date -
    Status was "Registered"     		 2008-04-13  Was SAS SETA until Last Date for Achievement 
    Fundamental  20496   National Certificate: Policing  Level 5  Level TBA: Pre-2009 was L5  Passed the End Date -
    Status was "Registered"     		 2006-02-09  Was SAS SETA until Last Date for Achievement 
    Fundamental  49118   National Certificate: Resolving of Crime  Level 5  Level TBA: Pre-2009 was L5  Passed the End Date -
    Status was "Registered"     		 2007-12-02  Was SAS SETA until Last Date for Achievement 
    Fundamental  48865   National Diploma: Policing  Level 5  Level TBA: Pre-2009 was L5  Passed the End Date -
    Status was "Registered"     		 2007-12-02  Was SAS SETA until Last Date for Achievement 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    1. EKHURHULENI SHOOTING AND TRAINING ACADEMY 
    2. SOUTH AFRICAN POLICE SERVICE BASIC TRAINING PROVISION 


    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.