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SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD THAT HAS PASSED THE END DATE: 

Apply knowledge insurance of household contents 
SAQA US ID UNIT STANDARD TITLE
120016  Apply knowledge insurance of household contents 
ORIGINATOR
SGB Insurance and Investment 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 03 - Business, Commerce and Management Studies Finance, Economics and Accounting 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular  Level 4  NQF Level 04  4 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Passed the End Date -
Status was "Reregistered" 		 2018-07-01  2023-06-30  SAQA 06120/18 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2026-06-30   2029-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard replaces: 
US ID Unit Standard Title Pre-2009 NQF Level NQF Level Credits Replacement Status
10373  Demonstrate knowledge and understanding of insurance of personal/domestic household contents and household buildings  Level 4  NQF Level 04  3   

PURPOSE OF THE UNIT STANDARD 
This Unit Standard is intended for learners who wish to follow a career path in Short Term insurance or retail insurance. It will be useful for Intermediaries, Underwriters, Claims and Policy Administrators, Product Developers and learners in Service Centres.

The qualifying learner is capable of:
  • Describing the cover provided under household contents insurance.
  • Explaining extensions, exclusions and optional covers in household contents insurance.
  • Indicating the limitations to standard household contents insurance cover as opposed to specified and unspecified all risks cover.
  • Applying underwriting criteria in a household contents insurance policy.
  • Explain personal liability insurance. 
    		•

    LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
    Learners should be competent in Communication and Mathematical Literacy at NQF Level 3. 

    UNIT STANDARD RANGE 
    The typical scope of this Unit Standard is:
  • Main events insured include fire, storm, theft, impact, and explosion.
  • Underwriting criteria include, but are not limited to, age of the client, security, construction, claims history and rating area/zone. 
    		•

    Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Describe the cover provided under household contents insurance. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    The concepts of the insured and insured property is explained with examples. 

    ASSESSMENT CRITERION 2 
    A policy document is analysed in order to determine the insured events. 

    ASSESSMENT CRITERION 3 
    The concept of accidental damage as opposed to accidental breakage in household contents insurance is explained with examples. 

    ASSESSMENT CRITERION 4 
    The exclusions in a listed perils policy wording are compared to the exclusions in an all risks policy wording. 

    ASSESSMENT CRITERION 5 
    The limitation on cover for computers provided under household contents insurance is explained with reference to a specific policy. 

    ASSESSMENT CRITERION 6 
    The two bases of indemnity are explained with examples. 

    SPECIFIC OUTCOME 2 
    Explain extensions, exclusions and optional covers in household contents insurance. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    Optional covers that can be added to or excluded from a household contents insurance policy are indicated with examples. 

    ASSESSMENT CRITERION 2 
    A policy document is analysed to determine the extensions and exclusions. 

    ASSESSMENT CRITERION 3 
    Two different policies are compared in terms of cover. 

    ASSESSMENT CRITERION 4 
    The concept of territorial limits in household contents insurance is explained with reference to permanent and temporary residence and an indication is given of how this applies in a listed perils policy. 

    SPECIFIC OUTCOME 3 
    Indicate the limitations to standard household contents insurance cover as opposed to specified and unspecified all risks cover. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    The difference between accidental damage and breakage covered under household contents and all risks insurance is explained with reference to the best type of cover for valuable goods. 

    ASSESSMENT CRITERION 2 
    The limits on collectibles in a specific policy are identified and an indication is given as to the best insurance for these items. 

    ASSESSMENT CRITERION 3 
    The cover on household goods in transit is explained with reference to a specific policy. 

    ASSESSMENT CRITERION 4 
    The needs of a specific client and the limitations of a specific household contents insurance policy are analysed and suggestions are made for additional cover to meet the needs in the client's circumstances. 

    ASSESSMENT CRITERION 5 
    A policy document is analysed to determine factors that could affect the limit of indemnity and an indication is given of possible extended liability cover. 

    ASSESSMENT CRITERION 6 
    The consequences of giving incorrect advice are explained in terms of FAIS, Policyholder Protection Rules and Professional indemnity. 

    SPECIFIC OUTCOME 4 
    Apply underwriting criteria in a household contents insurance policy. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    The underwriting criteria applied to household contents insurance are explained with examples. 

    ASSESSMENT CRITERION 2 
    The concept of average is applied to a household contents and a household buildings insurance claim for two different scenarios. 

    SPECIFIC OUTCOME 5 
    Explain personal liability insurance. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    The concept of personal liability is explained with examples of cover under a standard policy. 

    ASSESSMENT CRITERION 2 
    A policy document is analysed to determine liability cover. 

    ASSESSMENT CRITERION 3 
    Exclusions under a personal liability policy are analysed from a policy document. 

    ASSESSMENT CRITERION 4 
    The difference between property owners and tenant's liability is explained as it applies to personal liability. 


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
    This Unit Standard will be internally assessed by the provider and moderated by a moderator registered by a relevant accredited ETQA or an ETQA that has a Memorandum of Understanding with the relevant accredited ETQA. 

    UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
    N/A 

    UNIT STANDARD DEVELOPMENTAL OUTCOME 
    N/A 

    UNIT STANDARD LINKAGES 
    N/A 


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO IDENTIFYING 
    Learners are able to identify and solve problems in which responses show that responsible decisions using critical thinking have been made in suggesting additional cover needed in a household contents insurance policy. 

    UNIT STANDARD CCFO COLLECTING 
    Learners are able to collect, organise and critically evaluate information in analysing the needs of a specific client and suggesting applicable cover. 

    UNIT STANDARD CCFO COMMUNICATING 
    Learners are able to communicate effectively in explaining the various concepts in the Unit Standard. 

    UNIT STANDARD CCFO SCIENCE 
    Learners are able to use science and technology effectively in using a computer to access information about specific household contents insurance policies. 

    UNIT STANDARD ASSESSOR CRITERIA 
    N/A 

    REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. 

    UNIT STANDARD NOTES 
    This unit standard replaces unit standard 10373, "Demonstrate knowledge and understanding of insurance of personal/domestic household contents and household buildings", Level 4, 3 credits. 

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Elective  66609   Further Education and Training Certificate: Retail Insurance  Level 4  NQF Level 04  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  As per Learning Programmes recorded against this Qual 
    Elective  66610   Further Education and Training Certificate: Short Term Insurance  Level 4  NQF Level 04  Passed the End Date -
    Status was "Reregistered"     		 2023-07-30  As per Learning Programmes recorded against this Qual 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    NONE 


    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.