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SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD: 

Liaise with decision makers in an organisation at strategic level to manage the risk in high risk target markets 
SAQA US ID UNIT STANDARD TITLE
120073  Liaise with decision makers in an organisation at strategic level to manage the risk in high risk target markets 
ORIGINATOR
SGB Insurance and Investment 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 03 - Business, Commerce and Management Studies Finance, Economics and Accounting 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular  Level 5  Level TBA: Pre-2009 was L5 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Reregistered  2018-07-01  2023-06-30  SAQA 06120/18 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2024-06-30   2027-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard does not replace any other unit standard and is not replaced by any other unit standard. 

PURPOSE OF THE UNIT STANDARD 
This Unit Standard is intended for Senior Claims Assessors, learners in Actuarial learnerships and Product Developers. It provides learners with the skills and knowledge needed to make a business decision.

The qualifying learner is capable of:
  • Gathering information from a customer data base in order to make a recommendation.
  • Analysing administrative and personnel issues relevant to a recommendation in order to fulfil the expectations of a specific product.
  • Analysing an actuarial proposal to determine the feasibility from a claims perspective.
  • Participating in a strategy meeting to contribute to a decision. 

  • LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
    Learners should be competent in Communication and Mathematical Literacy at NQF Level 4. It is assumed that learners are competent in the Unit Standards in the FETC: Long-Term Risk Assessment. 

    UNIT STANDARD RANGE 
    The typical scope of this unit standard is:
  • Analysis of claims information includes, but is not limited to, level of prevalence, access to medical care, the socio economic environment and demographics.
  • Basic legal knowledge includes, but is not limited to contract law, questions from attorneys, requirements of the Ombudsman and current legal case studies.
  • Participation in a strategy meeting may be assessed in an actual meeting or simulation.
  • Specific products may be new or proposed products or existing products or processes that require review. 

  • Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Gather information from a customer data base in order to make a recommendation. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    An organisation's target markets are identified and an indication is given of the risks inherent in each target market. 

    ASSESSMENT CRITERION 2 
    Claims information from an organisation's data base is analysed to determine trends. 

    ASSESSMENT CRITERION 3 
    Market trends are interpreted and applied to an organisation's products in order to propose a product enhancement or change a definition. 

    ASSESSMENT CRITERION 4 
    Basic legal knowledge is applied to test the practicality of a definition and the ability to defend a decision. 

    ASSESSMENT CRITERION 5 
    An organisation's antiselection elements are analysed against current claims experience and legal rulings. 

    SPECIFIC OUTCOME 2 
    Analyse administrative and personnel issues relevant to a recommendation in order to fulfil the expectations of a specific product. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    The work flow associated with a specific product is analysed to determine the required administrative systems. 

    ASSESSMENT CRITERION 2 
    Personnel and other resources needed to administer a specific product are identified and an indication is given of the resources required in respect of projected volume and size of claims. 

    SPECIFIC OUTCOME 3 
    Analyse an actuarial proposal to determine the feasibility from a claims perspective. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    An actuarial proposal is analysed to identify weaknesses and deficiencies. 

    ASSESSMENT CRITERION 2 
    The definitions in a specific product are tested for validity and applied to different scenarios. 

    SPECIFIC OUTCOME 4 
    Participate in a strategy meeting to contribute to a decision. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    The strengths and weaknesses of a specific product are communicated from a claims perspective. 

    ASSESSMENT CRITERION 2 
    A proposed policy is analysed and a decision is made as to whether or not to endorse a product. 

    ASSESSMENT CRITERION 3 
    Verbal and non verbal communication skills are used to contribute to a discussion and defend a point of view. 


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
    This Unit Standard will be internally assessed by the provider and moderated by a moderator registered by a relevant accredited ETQA or an ETQA that has a Memorandum of Understanding with the relevant accredited ETQA. 

    UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
    N/A 

    UNIT STANDARD DEVELOPMENTAL OUTCOME 
    N/A 

    UNIT STANDARD LINKAGES 
    N/A 


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO IDENTIFYING 
    The learner is able to identify problems, contribute to decisions and recommendations and give feedback on matters relating to an actuarial proposal or proposed product. 

    UNIT STANDARD CCFO WORKING 
    The learner is able to work effectively as a member of a team in participating in a strategy meeting to contribute to a decision. 

    UNIT STANDARD CCFO ORGANISING 
    The learner is able to organise his/her activities responsibly and effectively gathering and organising information required to make a decision about a target market and proposed product. 

    UNIT STANDARD CCFO COLLECTING 
    The learner is able to critically evaluate information in analysing an actuarial proposal. 

    UNIT STANDARD CCFO COMMUNICATING 
    The learner is able to communicate effectively in using verbal and non verbal communication skills to contribute to a decision and defend a point of view. 

    UNIT STANDARD CCFO SCIENCE 
    The learner is able to use a computer effectively to retrieve and present information from a customer data base. 

    UNIT STANDARD CCFO DEMONSTRATING 
    The learner is able to see the world as a set of related systems in interpreting trends and proposing a product enhancement or changing a definition. 

    UNIT STANDARD ASSESSOR CRITERIA 
    N/A 

    REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. 

    UNIT STANDARD NOTES 
    N/A 

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Core  49860   National Diploma: Financial Services: Long-Term Risk Assessment  Level 5  NQF Level 05  Reregistered  2023-06-30  INSETA 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    1. CKP Development Agency (Pty) Ltd. 



    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.