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SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD: 

Apply personal development strategies and skills to enhance effective service delivery in probation work 
SAQA US ID UNIT STANDARD TITLE
120280  Apply personal development strategies and skills to enhance effective service delivery in probation work 
ORIGINATOR
SGB Probation Work 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 09 - Health Sciences and Social Services Promotive Health and Developmental Services 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular  Level 4  NQF Level 04 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Reregistered  2018-07-01  2023-06-30  SAQA 06120/18 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2024-06-30   2027-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard does not replace any other unit standard and is not replaced by any other unit standard. 

PURPOSE OF THE UNIT STANDARD 
This unit standard will be useful for people learning about the field and working towards a professional qualification as an assistant probation officer.

People credited with this unit standard are able to:
  • Reflect critically on own practice.
  • Identify and access resources for self-development.
  • Use supervision as a means of self-development.
  • Develop and implement a self-development plan. 

  • LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
    The credit calculation is based on the assumption that learners are already competent in terms of the following outcomes or areas of learning when starting to learn towards this unit standard:
  • Communications and mathematics literacy competence equivalent to NQF Level 3. 

  • UNIT STANDARD RANGE 
    Specific range statements are provided in the body of the unit standard where they apply to particular specific outcomes or assessment criteria.

    The duties of the Assistant Probation Officer is defined in the Probation Services Amendment Act, (2002):

    4A:
  • The Minister may appoint as many suitable persons as he or she may deem necessary as assistant probation officers to perform the duties imposed by or under this Act or any other law on an assistant probation officer.
  • The duties of an assistant probation officer shall include:
    > The monitoring of a child subject to home-based supervision.
    > The monitoring of persons subject to supervision.
    > Family finding.
    > The gathering of information for assessment by the probation officer 10.
    > Assisting a probation officer with his or her duties. 

  • Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Reflect critically on own practice. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    Encounters and interactions are analysed in terms of the degree of own 'presence', and responses made. 
    ASSESSMENT CRITERION RANGE 
  • Presence includes: Emotional and physical balance.
  • Responses include: Reaction to triggers resulting in regrettable actions; positive interactions based on own strengths.
     

  • ASSESSMENT CRITERION 2 
    Intuitive and/or planned responses are evaluated for their appropriateness for the particular context as well as own skills and strengths. 

    ASSESSMENT CRITERION 3 
    Areas for improvement in own practice are identified, and suggestions for change are appropriate to the identified development area, and consistent with best practice in probation work. 

    ASSESSMENT CRITERION 4 
    The importance of self awareness is explained with reference to care for self, improved understanding of the people involved, and more effective responses at the point of need. 
    ASSESSMENT CRITERION RANGE 
    Self awareness includes: Acknowledgement of what happens, and how that impacts on encounter with people.
     

    ASSESSMENT CRITERION 5 
    The importance of awareness of one's own values and beliefs is explained with reference to the possible impact of these on interactions with people. 

    SPECIFIC OUTCOME 2 
    Identify and access resources for self-development. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    Self awareness is described with reference to key psycho-dynamic concepts and their implications for own behaviour in interactive situations. 
    ASSESSMENT CRITERION RANGE 
    Concepts include: Conscious and the unconscious; transference/counter; projection; defence mechanisms.
     

    ASSESSMENT CRITERION 2 
    The importance of taking responsibility for own development is explained with reference to types of support to promote personal mental and emotional well being. 

    ASSESSMENT CRITERION 3 
    The role of counselling, therapy and other support is explained in relation to the need for emotional stamina and resilience. 

    ASSESSMENT CRITERION 4 
    Support identified and accessed is appropriate to the identified development need and is useful in resolving issues and blocks, as well as improving self awareness. 

    ASSESSMENT CRITERION 5 
    Resources identified and accessed are appropriate to identified development needs and the development of self awareness. 
    ASSESSMENT CRITERION RANGE 
  • Resources include: Reflection, supervision, counselling, therapy, peer support, continuing professional development opportunities (conferences, workshops, structured reading programmes), networking with others in the field, opportunity that promotes reflection.
  • Development needs include: Self-presence; capacity to hold temper, assertiveness in conflict situations, capacity to empathise.
     

  • SPECIFIC OUTCOME 3 
    Use supervision as a means of self-development. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    The role of supervision and consultancy by the Probation Officer, is explained in terms of own development and the delivery of effective service probation work context. 
    ASSESSMENT CRITERION RANGE 
    Role includes: Building an experience base; improving decision making; more appropriate responses.
     

    ASSESSMENT CRITERION 2 
    Supervision and peer support is intentionally used to facilitate reflection on own practice, identify development areas, and support self development. 

    SPECIFIC OUTCOME 4 
    Develop and implement a self-development plan. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    Development needs identified are based on structured reflection on own practice, as well as consultation with supervisors and/or peers. 

    ASSESSMENT CRITERION 2 
    Resources and/or support identified to assist in self development are appropriate and accessible. 

    ASSESSMENT CRITERION 3 
    Development objectives are clearly stated in measurable terms, and timeframes allowed for development are realistic in terms of current stage of development. 

    ASSESSMENT CRITERION 4 
    The plan is reviewed at agreed intervals with appropriate support persons. 


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
  • Providers of learning towards this unit standard will need to meet the accreditation requirements of the relevant ETQA.

    Moderation Option:
  • The moderation requirements of the relevant ETQA must be met in order to award credit to learners for this unit standard. 

  • UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
    The following essential embedded knowledge will be assessed through assessment of the specific outcomes in terms of the stipulated assessment criteria. Candidates are unlikely to achieve all the specific outcomes, to the standards described in the assessment criteria, without knowledge of the listed embedded knowledge. This means that for the most part, the possession or lack of the knowledge can be directly inferred from the quality of the candidate's performance. Where direct assessment of knowledge is required, assessment criteria have been included in the body of the unit standard. 

    UNIT STANDARD DEVELOPMENTAL OUTCOME 
    N/A 

    UNIT STANDARD LINKAGES 
    N/A 


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO IDENTIFYING 
    Identify and solve problems and make decisions using critical and creative thinking.
    Note: Important in reflection and identifying personal areas for development. 

    UNIT STANDARD CCFO WORKING 
    Work effectively with others as members of a team, group, organisation or community.
    Note: Development depends on working with supervisors and peers. 

    UNIT STANDARD CCFO ORGANISING 
    Organise and manage themselves and their activities responsibly and effectively.
    Note: Critical to self development. 

    UNIT STANDARD CCFO COLLECTING 
    Collect, analyse, organise and critically evaluate information.
    Note: Critical to self development. 

    UNIT STANDARD CCFO COMMUNICATING 
    Communicate effectively, using visual, mathematical and/or language skills in the modes of oral and/or written presentations.
    Note: Critical to self development. 

    UNIT STANDARD CCFO SCIENCE 
    Use science and technology effectively and critically showing responsibility towards the environment and health of others.
    Note: Critical to self development. 

    UNIT STANDARD CCFO DEMONSTRATING 
    Demonstrate an understanding of the world as a set of related systems by recognising that problem-solving contexts do not exist in isolation.
    Note: Critical to self development. 

    UNIT STANDARD ASSESSOR CRITERIA 
    N/A 

    REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. 

    UNIT STANDARD NOTES 
    Definition of Terms:

    Terms have been clarified as far as possible through the use of range statements. Further clarification of terms is provided as follows:
  • 'Supervision' means supervision of [a] an accused convicted or sentenced person by a probation officer [by virtue] in terms of the provisions of any law. 

  • QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Core  50041   Further Education and Training Certificate: Probation Work  Level 4  NQF Level 04  Reregistered  2023-06-30  HW SETA 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    NONE 



    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.