SAQA All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD THAT HAS PASSED THE END DATE: 

Monitor, control and process performance measurement activities 
SAQA US ID UNIT STANDARD TITLE
123199  Monitor, control and process performance measurement activities 
ORIGINATOR
SGB Transport and Logistics Operations 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 11 - Services Transport, Operations and Logistics 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular  Level 5  Level TBA: Pre-2009 was L5  10 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Passed the End Date -
Status was "Reregistered" 		 2018-07-01  2023-06-30  SAQA 06120/18 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2024-06-30   2027-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard does not replace any other unit standard and is not replaced by any other unit standard. 

PURPOSE OF THE UNIT STANDARD 
The person credited with this unit standard is able to manage the performance of various maintenance resources and equipment in order to determine their effectiveness and therefore be able to make decisions based on this information.

The qualifying learner is capable of:
  • Analysing and processing overall maintenance costs.
  • Processing and evaluating safety and environmental performance in a maintenance division.
  • Establishing and verifying maintenance personnel and contractor efficiencies.
  • Processing optimum utilisation of spares and materials.
  • Controlling and processing appropriate scheduling and prioritising of maintenance workload.
  • Working out and controlling optimum and cost-effective utilisation of equipment. 
    		•

    LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
    It is assumed that learners accessing this unit standard are competent in:
  • Computer Literacy at NQF Level 4 or its equivalent.
  • Mathematical Literacy at NQF Level 4 or its equivalent.
  • Communication at NQF level 4 or its equivalent.

    Proficiency in the following Unit Standards at NQF Level 5 or their equivalent:
  • Prepare, set, monitor and review maintenance management budget.
  • Plan and manage maintenance resources. 
    		•

    UNIT STANDARD RANGE 
    The scope of this unit standard is for a person working in any maintenance environment who needs to monitor, control and process performance measurement activities. 

    Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Monitor overall maintenance costs. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    Actual budgeted expenditure is compared against forecasted budget. 

    ASSESSMENT CRITERION 2 
    Budget variances are documented and reported according to standard operating procedures. 

    ASSESSMENT CRITERION 3 
    Corrective measures are proposed for authorisation and implementation to authorised individuals. 

    SPECIFIC OUTCOME 2 
    Monitor safety and environmental performance in a maintenance division. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    A checklist is developed according to legislation and standard operating procedures. 

    ASSESSMENT CRITERION 2 
    Performance audits are conducted against legislation and policies and are documented according to organisational requirements. 

    ASSESSMENT CRITERION 3 
    Findings are reported according to standard operating procedures. 

    ASSESSMENT CRITERION 4 
    Corrective measures are proposed for authorisation and implementation to authorised individuals using appropriate presentation techniques. 

    SPECIFIC OUTCOME 3 
    Monitor maintenance personnel and contractor efficiencies. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    Ratio of contractor is against organisational employees is established to determine efficiency levels in line with organisational productivity measuring tools. 

    ASSESSMENT CRITERION 2 
    Ratio of maintenance employees per supervisor is determined and documented in organisational standard operating procedures. 

    ASSESSMENT CRITERION 3 
    Percentages of overtime hours and absenteeism is determined documented and reported in accordance with organisational requirements. 

    SPECIFIC OUTCOME 4 
    Monitor optimum utilisation of spares and materials. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    Inventory turnover, accuracy levels and service levels are determined and documented in accordance with organisational requirements. 

    ASSESSMENT CRITERION 2 
    Percentage downtime due to stock out is established and documented in accordance with organisational requirements. 

    ASSESSMENT CRITERION 3 
    Material costs versus labour cost is determined, documented and reported to the relevant authorised individual. 

    ASSESSMENT CRITERION 4 
    Dormant stock and material and stock figures are determined and reported according to standard operating procedures. 

    SPECIFIC OUTCOME 5 
    Monitor appropriate scheduling and prioritising of maintenance workload. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    Work orders/requests lead times are established, prioritised and communicated in accordance with the organisational requirements. 

    ASSESSMENT CRITERION 2 
    Workload and backlog levels are listed according to craft, priority and type in written format. 

    ASSESSMENT CRITERION 3 
    Man hours per work order request are estimated for scheduling the work load in written format. 

    ASSESSMENT CRITERION 4 
    A percentage of the work completed on the work schedule is determined by analysing work orders signed off against work orders not sighed off and is reported in written format in accordance with organisational requirements and stipulated time frames. 

    ASSESSMENT CRITERION 5 
    A percentage emergency, corrective, preventative and predictive maintenance of total maintenance activity is determined and documented in the prescribed format. 
    ASSESSMENT CRITERION RANGE 
    Craft refers to mechanical, electrical, structural and civic.
     

    SPECIFIC OUTCOME 6 
    Monitor optimum and cost-effective utilisation of equipment. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    Availability, reliability and maintainability of equipment is determined in order to establish overall equipment effectiveness utilising equipment records and is to be documented in accordance to organisational requirements. 

    ASSESSMENT CRITERION 2 
    Mean time between failures is determined to determine utilising equipment records. 

    ASSESSMENT CRITERION 3 
    Total costs for each piece of equipment is determined cost effective utilisation by documenting all costs in accordance with orgnisational procedures. 

    ASSESSMENT CRITERION 4 
    Return on investment (ROI) for equipment is calculated by analysing the optimum utilisation of the equipment utilising appropriate cost accounting calculations. 


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
  • An individual wishing to be assessed (including through RPL) against this unit standard may apply to an assessment agency, assessor or provider institution accredited by the relevant ETQA.
  • Anyone assessing a learner against this unit standard must be registered as an assessor with the relevant ETQA.
  • Any institution offering learning that will enable achievement of this unit standard or assessing this unit standard must be accredited as a provider with the relevant ETQA.
  • Moderation of assessment will be conducted by the relevant ETQA. 
    		•

    UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
  • Resource management principles and practices.
  • Quality management principles and practices.
  • Risk management principles and practices.
  • Environmental management regulations, principles and practices.
  • Organisational financial policies and procedures, including reporting time frames and format.
  • Productivity management principles and practices.
  • Basic cost accounting formulas. 
    		•

    UNIT STANDARD DEVELOPMENTAL OUTCOME 
    N/A 

    UNIT STANDARD LINKAGES 
    N/A 


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO IDENTIFYING 
    Identify and solve problems which are related to the measurement of various performance indicators in a maintenance environment. 

    UNIT STANDARD CCFO WORKING 
    Work effectively with others in the process of performance measurement. 

    UNIT STANDARD CCFO ORGANISING 
    Organise and manage oneself and one's activities so that all required data is at hand when monitoring and controlling performance measurement. 

    UNIT STANDARD CCFO COLLECTING 
    Collect, evaluate, organise and critically evaluate information pertaining to performance measurement in order to make accurate judgements. 

    UNIT STANDARD CCFO COMMUNICATING 
    Communicate effectively with all role-players regarding performance measurement and when reporting figures. 

    UNIT STANDARD CCFO SCIENCE 
    Use science and technology to capture, process, store and report on information related to performance measurement. 

    UNIT STANDARD CCFO DEMONSTRATING 
    Demonstrate an understanding of the world as a set of related systems where the proper measurement of various performance indicators in a maintenance environment leads to improved maintenance practices. 

    UNIT STANDARD CCFO CONTRIBUTING 
    In order to contribute to the full personal development of each learner and the social and economic development of society at large, it must be the intention underlying any programme of learning to make the individual aware of the importance of being culturally and aesthetically sensitive across a range of social contexts when performance measurements take place. 

    UNIT STANDARD ASSESSOR CRITERIA 
    N/A 

    REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. 

    UNIT STANDARD NOTES 
    N/A 

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Core  50245   National Certificate: Maintenance Coordination  Level 5  Level TBA: Pre-2009 was L5  Passed the End Date -
    Status was "Registered"     		 2010-11-11  TETA 
    Core  79406   National Certificate: Maintenance Coordination  Level 5  NQF Level 05  Passed the End Date -
    Status was "Reregistered"     		 2015-06-30  MERSETA 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    NONE 


    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.