SAQA All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD: 

Plan road transport service delivery 
SAQA US ID UNIT STANDARD TITLE
123261  Plan road transport service delivery 
ORIGINATOR
SGB Transport and Logistics Operations 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 11 - Services Transport, Operations and Logistics 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular  Level 3  NQF Level 03 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Reregistered  2018-07-01  2023-06-30  SAQA 06120/18 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2024-06-30   2027-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard does not replace any other unit standard and is not replaced by any other unit standard. 

PURPOSE OF THE UNIT STANDARD 
The purpose of the learning is to ensure that professional drivers are able to deliver road transport services in a professional manner by contextualising their own service delivery within the broader sector and industry, planning their trips, and anticipating various scenarios that may occur once they are driving vehicles on the open road. By achieving this unit standard, learners are able to make informed choices regarding their own performance, as well as the performance of vehicles. This will improve the level of road transport service, and will ensure that unnecessary expenditure is prevented, improving the profitability of road transport service delivery. The competencies attained to achieve this unit standard will allow the learner to pursue a career in any related road transport service area.

Credited learners are capable of:
  • Contextualising the road transport sector within the transport industry.
  • Describing vehicle components according to manufacturer specifications.
  • Planning for road transport trips according to specified contexts.
  • Explaining the impact of specific conditions in terms of vehicle and driver performance. 

  • LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
    It is assumed that learners have already attained NQF Level 2 Mathematical Literacy and Communication competence. 

    UNIT STANDARD RANGE 
    The typical scope of this unit standard includes:
  • Controlled office or workshop environments, transport depots, open yard areas, mobile vehicles and/or customer premises. 

  • Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Contextualise the road transport sector within the transport industry. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    Current legislation and codes applicable to the road transport sector are identified in terms of their stated purpose and how they relate to driving. 
    ASSESSMENT CRITERION RANGE 
    Legislation and codes can include, but are not limited to relevant road traffic legislation (National, Provincial and Municipal), occupational safety, health and environment legislation, road accident legislation, industrial collective agreements, etc.
     

    ASSESSMENT CRITERION 2 
    Categories of licenses, as well as Professional Driving Permits are accurately identified and related to the vehicles to which they apply. 

    ASSESSMENT CRITERION 3 
    The relationships between road transport and other modes of transport are explained in terms of the flow of freight, passengers and services, and the road transport industry is classified as a service industry. 

    ASSESSMENT CRITERION 4 
    The volume of passengers and freight carried, as well as the number of people employed in the road transport Industry, are accurately identified, and career opportunities within the industry are identified, in terms of the possible roles in the road transport Industry and the opportunity for movement between these roles. 

    ASSESSMENT CRITERION 5 
    Stated advantages to customers in using road transport are justified in terms of the characteristics of road transport. 

    ASSESSMENT CRITERION 6 
    Types of road transport services are described in terms of their role in the movement of people and freight/goods and the type and configuration of vehicles required for service provision. 
    ASSESSMENT CRITERION RANGE 
    Passenger services and freight delivery services are included; Passenger services include scheduled urban bus service, intercity route services, tour coach, charter coach, school bus, shuttle service, and taxi service; freight delivery services include general freight, furniture removals, bulk liquids and gases, livestock, refrigerated cargo, logs, abnormal freight, courier goods, containers, concrete vehicles. Evidence is required for eight types.
     

    ASSESSMENT CRITERION 7 
    Costs associated with the operation of Road Transport Services are accurately identified and strategies for cost reduction are identified in terms of the driver's role in a road transport operations. 

    SPECIFIC OUTCOME 2 
    Describe vehicle components according to manufacturer specifications. 
    OUTCOME RANGE 
    One vehicle is required, and the gross vehicle mass must exceed 3.5 tons. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    All specified vehicle components are accurately located and identified. 
    ASSESSMENT CRITERION RANGE 
    Vehicle components include the electrical system, cooling system, lubrication system, fuel, clutch, gearbox, differential lock, brake system, tyres, retardation devices, and cab instruments and warning devices.
     

    ASSESSMENT CRITERION 2 
    They function only if vehicle components are described according to manufacturer's specification. 

    ASSESSMENT CRITERION 3 
    Effects of vehicle components on the safe and efficient operation of the vehicle are described according to manufacturer's specification. 

    ASSESSMENT CRITERION 4 
    Interaction between components is explained according to manufacturer specification. 

    ASSESSMENT CRITERION 5 
    The effect of weather, road and traffic conditions on each of the components is described according to manufacturer's specification. 

    SPECIFIC OUTCOME 3 
    Plan for road transport trips according to specified contexts. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    Information is obtained pertaining to passengers/freight is comprehensive and relevant to route planning. 

    ASSESSMENT CRITERION 2 
    Equipment is selected in accordance with selection criteria. 
    ASSESSMENT CRITERION RANGE 
    Selection criteria include, but are not limited to freight requirements, legal requirements and expected weather conditions on route.
     

    ASSESSMENT CRITERION 3 
    Factors affecting service are described in terms of the potential impact on service. 
    ASSESSMENT CRITERION RANGE 
    Factors can include excessive passenger demand, route deviations and delays, breakdowns, vehicle defects and accidents.
     

    SPECIFIC OUTCOME 4 
    Explain the impact of specific conditions in terms of vehicle and driver performance. 
    OUTCOME RANGE 
    Conditions include weather, road and/or traffic conditions. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    The effect that weather, road and traffic conditions have on vehicle performance and driver actions is explained for specific contexts. 
    ASSESSMENT CRITERION RANGE 
    Weather conditions include wet weather; road conditions include road surfaces (e.g. dirt roads, gravel roads, potholes, etc.), road shapes (e.g. mountain roads, hill roads, etc.) and road types (e.g., national or regional roads); traffic conditions include high and low density traffic.
     

    ASSESSMENT CRITERION 2 
    The influence of driver actions on the cost effective and efficient operation of vehicles is explained in terms of relevant, specified efficiency and effectiveness criteria. 

    ASSESSMENT CRITERION 3 
    The effect of internal psychological responses and medical conditions on driving performance is described in terms of how to manage these responses and conditions. 
    ASSESSMENT CRITERION RANGE 
    Psychological responses can include stress, effects of substance abuse, etc.
     


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
  • Assessment of learner achievements takes place at providers accredited by the relevant ETQA (RSA, 1998b) for the provision of programs that result in the outcomes specified for this unit standard.
  • Anyone assessing a learner against this unit standard must be registered as an assessor with the relevant ETQA.
  • Any institution offering learning that will enable achievement of this unit standard must be accredited as a provider with the relevant ETQA.
  • The relevant ETQA according to the moderation guidelines and the agreed ETQA procedures will oversee moderation of assessment and is responsible for moderation of learner achievements of learners who meet the requirements of this unit standard. 

  • UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
  • Relevant Legislation and Codes, such as the Road Traffic Act of 1993, Occupational Health & Safety Act 1993, and the Road Accident Fund in terms of Act 56 of 1996.
  • Categories of licenses and Professional Driving Permits.
  • Relationship between road transport and other modes of transport.
  • Volume of Freight and Passengers carried annually.
  • Number of Road Transport employees.
  • Types of freight delivery systems and vehicle configurations used.
  • Types of passenger services and vehicles used.
  • Career paths within the Road Transport Industry.
  • Route planning and selection, and the impact of route deviations.
  • Cross-border operations and requirements.
  • Cost associated with road transport operations and how it can be reduced.
  • Specified organisational procedures for planning.
  • Vehicle components location, characteristics and functionality
    > Range: Relevant vehicle components include the electrical system, cooling system, lubrication system, fuel, clutch, gearbox, differential lock, brake system, tyres, retardation devices, and cab instruments and warning devices.
  • Effects of vehicle components on the safe and efficient operation of the vehicle.
  • Vehicle component manufacturer specification.
  • Interaction between vehicle components.
  • The effect of weather, road and traffic conditions on each of the vehicle components.
  • Vehicle inspection and recording requirements.
  • Vehicle defects reporting.
  • Information pertaining to passengers/freight relevant to route planning.
  • Equipment selection in accordance with selection criteria.
  • Factors affecting service and their potential impact on service.
  • The effect that weather, road and traffic conditions has on vehicle performance and driver actions.
  • The influence of driver actions on the cost effective and efficient operation of vehicles.
  • The effect of internal psychological responses and medical conditions on driving performance. 

  • UNIT STANDARD DEVELOPMENTAL OUTCOME 
    N/A 

    UNIT STANDARD LINKAGES 
    N/A 


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO IDENTIFYING 
    Identify and solve problems where responses to problems show that such critical and creative thinking has been used to make responsible decisions regarding vehicle defects. 

    UNIT STANDARD CCFO ORGANISING 
    Organise and manage oneself and one's activities responsibly and effectively when vital vehicle components are inspected in a systematic way in order to comply with the relevant legislation, and all vehicle defects are identified accurately, comprehensively and timeously. 

    UNIT STANDARD CCFO COLLECTING 
    Collect, analyse, organise and critically evaluate information to contextualise the road transport sector within the transport industry and to describe vehicle components according to manufacturer specifications. 

    UNIT STANDARD CCFO COMMUNICATING 
    Communicate effectively using visual, mathematic and/or language skills in the modes of oral and/or written presentation when all vehicle defects are reported accurately, comprehensively and timeously, so that the necessary actions to rectify defects are initiated. 

    UNIT STANDARD CCFO SCIENCE 
    Use science and technology effectively and critically, showing responsibility towards the environment and health of others when the effects of vehicle components on the safe and efficient operation of the vehicle are described according to manufacturer specification. 

    UNIT STANDARD CCFO DEMONSTRATING 
    Demonstrate an understanding of the world as a set of related systems by recognising that problem-solving contexts do not exist in isolation when costs associated with the operation of Road Transport Services are accurately identified and strategies for cost reduction are identified in terms of drivers' role in a road transport operations, the effect of weather, road and traffic conditions on each of the vehicle components is described according to manufacturer specification, and the effect of internal psychological responses and medical conditions on driving performance is described in terms of how to manage these responses and conditions. 

    UNIT STANDARD ASSESSOR CRITERIA 
    N/A 

    REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. 

    UNIT STANDARD NOTES 
    Notes to assessors

    Assessors should keep the following principles in mind when designing and conducting assessments against this unit standard:
  • Focus the assessment activities on gathering evidence in terms of the main outcome expressed in the unit standard title to ensure assessment is integrated rather than fragmented. Remember that the person must be declared competent in terms of the overall unit standard outcome. Where assessment at unit standard title level is unmanageable, focus assessment around each specific outcome, or groups of specific outcomes.
  • Make sure evidence is gathered across the entire range, wherever it applies. Assessment activities should be as close to the real performance as possible, and where simulations or role-plays are used, there should be supporting evidence to show the learner is able to perform in the real situation.
  • Do not focus the assessment activities on each assessment criterion. Rather make sure the assessment activities focus on outcomes and are sufficient to enable evidence to be gathered around all the assessment criteria.
  • The assessment criteria provide the specifications against which assessment judgements should be made. In most cases, knowledge can be inferred from the quality of the performances, but in other cases, knowledge and understanding will have to be tested through questioning techniques. Where this is required, there will be assessment criteria to specify the standard required.
  • The task of the assessor is to gather sufficient evidence, of the prescribed type and quality, as specified in this unit standard, that the learner can achieve the outcomes again and again and again. This means assessors will have to judge how many repeat performances are required before they believe the performance is reproducible.
  • All assessments should be conducted in line with the following well documented principles of assessment: appropriateness, fairness, manageability, integration into work or learning, validity, direct, authentic, sufficient, systematic, open and consistent. 

  • QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Core  50285   National Certificate: Professional Driving  Level 3  NQF Level 03  Reregistered  2023-06-30  TETA 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    1. AAH Skills and Development 
    2. Academics Dynamics (Pty) Ltd 
    3. Afro Fleet (Pty) Ltd 
    4. Agisanang SA Training 
    5. Akane Training Academy 
    6. Aldabri 106 Institute for Quality Pty Ltd 
    7. Algoa Bus Company 
    8. All-in-one Driving Academy 
    9. AMA Training Skills Devleopment Centre 
    10. Andebe Training and Skills Development 
    11. AREHONE MULTI TRAINING CENTRE 
    12. Bakubung Driver Training and consultants CC 
    13. Bc Training Academy 
    14. Bessonic Investments 
    15. Bev Short Training Consultants 
    16. Big J Training Academy 
    17. Biz and Labour (Pty) Ltd 
    18. Bolton Business College & Computer Studies 
    19. Brilliant Skills Development & Training Solutions 
    20. Bumbene Safety Consultants (Pty) Ltd 
    21. Buscor 
    22. Cathy Hill Solutions (Pty) Ltd 
    23. CHAMDOR DRIVER TRAINING CC 
    24. Coega Development Corporation 
    25. Commercial professional driver academy PTY Ltd 
    26. Continuous Development Training 
    27. Dee's Training (PTY) LTD 
    28. Dee-Bravo Training Centre 
    29. Dees Driver Training Centre 
    30. DIONYSUS SKILLS DEVELOPMENT INITIATIVE PTY LTD 
    31. Diversity technology Training Institute 
    32. DJ Bosman Transport Pty Ltd 
    33. Drive Smart Training Academy 
    34. Driving Sense 
    35. Dynamic Institute of Training S.A 
    36. EDU - FLEET 
    37. Edu Wize Group Pty Ltd 
    38. Ellohim Trading and Projects 
    39. ESS Holdings (PTY) Ltd 
    40. Evaflex 
    41. Excellect 209 PTY LTD 
    42. Exodec 388 CC 
    43. Fost Training Pty (Ltd) 
    44. Global Maritime Legal Solutions Pty Ltd 
    45. Goldee Trading Academy 176 
    46. Golden Arrow Bus Services_pty Ltd 
    47. He and She Driver Training Centre 
    48. Ikaheng HR Solutions Pty Ltd 
    49. Ikusasa Lethu Projects and Training (Pty) Ltd 
    50. Impact Skills Development (Pty) Ltd 
    51. Imperial Logistics Group t/a Dedicated Contracts 
    52. Inkqubela Consultants 
    53. Innovative Shared Services 
    54. Interlink Technical Training 
    55. Iyanda Holdings(Pty) Ltd 
    56. Josmap Training Institute 
    57. Kahisano Skills Development and Training 
    58. KDS Centre for Skills Development and Training Pty Ltd 
    59. Kempston Driving Academy 
    60. Khabanyane Training and development 
    61. Khulani HR Consultancy (Pty) Ltd 
    62. Kitta Transport Training Academy 
    63. KKH Operator Training and Projects Pty Ltd 
    64. Kulika Training and Consultancy Pty Ltd 
    65. KZN Taxi and Commuter Corporation NPC 
    66. Learncore 
    67. Learncorp 
    68. Learning Exchange Pty Ltd 
    69. Licence Wise 
    70. Lotlamoreng Training Academy 
    71. LTM Training and Remote Learning Solutions 
    72. Lwaze Lwanda General Traders CC 
    73. Makwedeng Training 
    74. Masakhane Further Education and Training 
    75. Mediro Training Academy 
    76. Modern Technical College FET 
    77. Mohloboli Trading and Projects 
    78. Molaetsa Wa Botshelo 
    79. Moripe Business and Training Consultants 
    80. Mziphela Training and Projects Pty. Ltd 
    81. Ndikho Ndinani Protection (Pty) Ltd 
    82. Ndwamato Training Solutions PTY LTD 
    83. Nghunyule Investments 
    84. NOSA LOGISTICS PTY LTD 
    85. Nowethu Learning Institute cc 
    86. Ntalo Training & Consulting Services 
    87. Ntsoaki Driving School 
    88. Pal Passenger Bus Services 
    89. Precision skills development and training 
    90. Pro Driver Training (Pty) Ltd 
    91. PRO Skills Development Pty Ltd 
    92. PUTCO Pty Ltd 
    93. Quantum Leap College Pty Ltd 
    94. Rasehlo Transport and Tourism 
    95. RCH Investments (Pty) Ltd 
    96. Royal Impression Academy 
    97. Safe and Eco Driving Pty Ltd 
    98. Safety Skills Development Training 
    99. Seng''khona Trading Enterprise 129 cc 
    100. Sisabenza Operator Training (PTY) LTD 
    101. Siyashayela Training and Development 
    102. SN Pool Transport 
    103. Sophia''s Excellence Driving Academy 
    104. Striving Mind Academy and Consultancy Pty Ltd 
    105. SVA Training 
    106. THABO Training and Services 
    107. TIESPRO (Pty) Ltd 
    108. Training at Divine Group Pty Ltd 
    109. Triton Express Pty Ltd 
    110. Tshireletso Multi-skills and Training 
    111. Uhlumelo Training and Development Solutions 
    112. UKWAKHILE TRAINING 
    113. Uzoyithola Training and Consulting 
    114. Vhonisani Training Academy & Projects 
    115. Voltrek Trading and Projects 
    116. Wheelman S A 
    117. Xinergistix Management Services (Pty) Ltd 
    118. Yes We Can Consulting Pty Ltd 



    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.