SAQA All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD THAT HAS PASSED THE END DATE: 

Define target audience profiles and skills gaps 
SAQA US ID UNIT STANDARD TITLE
123396  Define target audience profiles and skills gaps 
ORIGINATOR
SGB Occupationally-directed ETD Practitioners 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 05 - Education, Training and Development Adult Learning 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular  Level 4  NQF Level 04  6 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Passed the End Date -
Status was "Reregistered" 		 2018-07-01  2023-06-30  SAQA 06120/18 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2024-06-30   2027-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard replaces: 
US ID Unit Standard Title Pre-2009 NQF Level NQF Level Credits Replacement Status
9940  Conduct elementary field research in education, training and development or occupation  Level 4  NQF Level 04  8   

PURPOSE OF THE UNIT STANDARD 
This Unit Standard will be useful for training coordinators, trainers, facilitators, or anyone responsible for identifying skills gaps and developing target audience profiles in order to inform learning interventions and/or learning design. The Unit Standard will also be useful for those who provide guidance and advice to learners about their learning, assessment and recognition opportunities. The target audience profile will be developed using basic data collection methods and a basic research process.

People credited with this unit standard are capable of:
  • Preparing for information gathering.
  • Gathering information on learners.
  • Carrying out a basic skills audit.
  • Compiling a report on the target audience and skills gaps. 
    		•

    LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
    It is assumed that learners are already competent in Communications at NQF level 3 and are able to use basic data gathering methods. 

    UNIT STANDARD RANGE 
    The following scope and context applies to the whole Unit Standard:
  • A target audience profile provides details about potential and actual learners for the purpose of planning, designing, facilitating, evaluating and supporting learning. The details would typically include demographics, socio-economic status, age, language, literacy levels, qualifications, previous experience with different learning media, preferred learning styles, levels of experience, levels of motivation, special needs and possible barriers to learning.
  • A skills gap identifies the gap between the skills required for a particular job or set of jobs and the findings concerning learner's current skills in relation to the requirements; thus a skills gap highlights the gaps between skills needed and skills in place.
  • For the purposes of this Unit Standard, the learner would not be expected to carry out a skills analysis i.e. the learner would not be expected to identify the skills associated with the various roles and jobs of employees. Rather, this analysis would be available to the learner, usually in the form of a given skills audit instrument.
  • At this level, it is expected that learners will gather information through document reviews, interviews and basic questionnaires developed by self to elicit answers to the above. It is assumed that the learner would define the target audience profile and skills gap as per a given project plan to serve the research needs of needs/performance analysis, skills planning, learning design, facilitation and evaluation. 
    		•

    Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Prepare to profile learners and carry out a basic skills audit. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    The scope, target and objectives of the profiling are identified and agreed with the project leader. 

    ASSESSMENT CRITERION 2 
    A variety of data gathering techniques are selected to ensure coverage of the scope of the project. 
    ASSESSMENT CRITERION RANGE 
    Techniques include document reviews, interviews and basic questionnaires.
     

    ASSESSMENT CRITERION 3 
    Data gathering techniques selected are manageable, time- and cost-effective. 

    ASSESSMENT CRITERION 4 
    Appropriate information gathering instruments are selected and/or prepared to meet the objectives. 
    ASSESSMENT CRITERION RANGE 
    Instruments include questionnaires and checklists.
     

    ASSESSMENT CRITERION 5 
    Sources of information are identified to ensure the profile covers the intended scope as per given objectives. 
    ASSESSMENT CRITERION RANGE 
    Sources include, subject experts, managers, employees, learners, ETD practitioners, previous audits, workplace skills plans, training records, course evaluations, CVs, learner records.
     

    SPECIFIC OUTCOME 2 
    Profile learners. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    Information about learners is gathered from a range of relevant sources as per the plan. 

    ASSESSMENT CRITERION 2 
    Methods of gathering information are chosen which are appropriate to the situation and maintain confidentiality where required. 

    ASSESSMENT CRITERION 3 
    Information is valid, relevant to the project objectives, representative of the target audience and covers the full scope of the project. 

    ASSESSMENT CRITERION 4 
    Information is recorded accurately and in a manner that facilitates further analysis. 

    SPECIFIC OUTCOME 3 
    Carry out a basic skills audit. 
    OUTCOME RANGE 
    The audit will be carried out using given basic skills audit instruments. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    The audit is carried out in line with organisational policy and project plan. 

    ASSESSMENT CRITERION 2 
    The audit covers the intended scope of the project within agreed timeframes. 

    ASSESSMENT CRITERION 3 
    The audit is targeted at the appropriate groups of people as per the project plan. 

    ASSESSMENT CRITERION 4 
    Audit information is gathered and recorded accurately and in a manner that facilitates basic analysis. 

    ASSESSMENT CRITERION 5 
    The audit is valid and is successful in identifying the skills gap. 

    SPECIFIC OUTCOME 4 
    Compile a report on the target audience profile and skills gaps. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    The report covers the full scope of the project such that all key information required is presented in the report. 
    ASSESSMENT CRITERION RANGE 
    The details to cover the skills gaps and the target audience profile, including demographics, socio-economic status, age, language, literacy levels, qualifications, previous experience with different learning media, preferred learning styles, levels of experience, levels of motivation, special needs and possible barriers to learning.
     

    ASSESSMENT CRITERION 2 
    The structure of the report is useful for further analysis, whether this be to assist in planning, designing, facilitating or evaluating learning or any other objectives. 


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
  • Assessors for this Unit Standard must be registered with the relevant ETQA, or with an ETQA that has a Memorandum of Understanding with the appropriate ETQA.
  • Providers of learning towards this Unit Standard must be accredited through the relevant ETQA by SAQA, or with an ETQA that has a Memorandum of Understanding with the appropriate ETQA.
  • Moderators must be registered as assessors with the relevant ETQA, or with an ETQA that has a Memorandum of Understanding with the relevant ETQA. 
    		•

    UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
    The following knowledge is embedded within the unit standard, and will be assessed directly or implicitly through assessment of the specific outcomes in terms of the assessment criteria:
  • Data-gathering methods and instruments.
  • Sources and effects of bias.
  • The basic principles of an outcomes-based system. 
    		•

    UNIT STANDARD DEVELOPMENTAL OUTCOME 
    N/A 

    UNIT STANDARD LINKAGES 
    N/A 


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO WORKING 
    Work effectively with others and in teams - this outcome will be demonstrated in the way the learner cooperates with team members and others to gather information. 

    UNIT STANDARD CCFO ORGANISING 
    Organise and manage oneself and one's activities responsibly and effectively - this outcome will be demonstrated through the general and specific activities related to preparing and implementing the information gathering process. 

    UNIT STANDARD CCFO COLLECTING 
    Collect, analyse, organise and critically evaluate information - this outcome will be demonstrated when learners gather information and carry out a skills audit. 

    UNIT STANDARD CCFO COMMUNICATING 
    Communicate effectively using visual, mathematical and/or language skills - this outcome will be demonstrated in the way the learner communicates to team members and sources of information, as well as in the quality of the report. 

    UNIT STANDARD ASSESSOR CRITERIA 
    N/A 

    REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. 

    UNIT STANDARD NOTES 
    This unit standard replaces unit standard 9940, "Conduct Elementary field research in ETD or occupation.", Level 4, 8 credits. 

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Core  65051   Further Education and Training Certificate: Arts and Culture Development Support  Level 4  NQF Level 04  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  CATHSSETA 
    Core  50332   Further Education and Training Certificate: Occupationally-Directed Education Training and Development Practices  Level 4  NQF Level 04  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  ETDP SETA 
    Core  50334   National Certificate: Occupationally Directed Education Training and Development Practices  Level 5  Level TBA: Pre-2009 was L5  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  ETDP SETA 
    Core  50333   National Diploma: Occupationally Directed Education, Training and Development Practices  Level 5  NQF Level 05  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  ETDP SETA 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    1. A5 Competence Evolution 
    2. Abinet Training and Development 
    3. ACADEMY OF PEOPLE DEVELOPMENT PTY LTD 
    4. Academy of Personal Mastery 
    5. Academy Training Group 
    6. Accreditation & Training Services 
    7. Acorser Corporate & Business Consulting t/a Acorser Academy 
    8. Advantage Training Services cc 
    9. AFRICA COMPETENCY DEVELOPMENT (PTY) LTD 
    10. Afrika Tikkun NCC 
    11. Aldabri 106 Institute for Quality (Pty) Ltd 
    12. Amaqamu Project Management and Consulting 
    13. Amyoli Consulting 
    14. AQUARIUS SKILLS SOLUTION 
    15. ASORIP NPC 
    16. ASSESSMENT COLLEGE OF SOUTH AFRICA PTY LTD 
    17. ATE Solutions (Pty) Ltd 
    18. Aubrey Nyiko Business Enterprise cc 
    19. Audit Campus 
    20. Ayoba Training Institute (Pty)Ltd 
    21. Azanian Community Development Pty Ltd 
    22. B T Group of Companies Pty Ltd 
    23. Basadi Africa Management 
    24. Bohlali Provider Support 
    25. Bonang Training & Development 
    26. BORDERGATE EVENTS MANAGEMENT AND PROJECTS 
    27. Boston City Campus (Pty) Ltd formerly Boston City Campus and Business College (Pty) Ltd 
    28. Brain Boosters Business Education (PTY) LTD 
    29. Brainwave Projects 1997 CC 
    30. Breakeven 59(PTY) Ltd 
    31. Bull's Business and Skills Training Institute 
    32. Business Development Unit (PTY)Ltd 
    33. Business Intelligence Trading 48 (PTY) LTD 
    34. Cale Developments 
    35. Chartall Business College 
    36. Colleen Osorio Skills Development Consultancy cc 
    37. College of Cape Town - Athlone Campus 
    38. Compass Academy of Learning 
    39. Contra-lit (Pty) Ltd 
    40. CORE TRAINING INTERNATIONAL 
    41. Corporate Safety Training Academy PTY Ltd 
    42. CTU Training Solutions 
    43. D M Management and Consulting 
    44. Dabulamanzi & Njabulo Ndaba Consulting cc 
    45. Daleseb Business Enterprise 
    46. Dee s Training PTY LTD 
    47. Divine Inspiration Trading 704 PTY Ltd 
    48. Dru A Professional Further Education and Training College DAPFETC PT 
    49. Dynamic Safety Solutions 
    50. Eagles Wings Skills Development Consultants 
    51. Education and Training Unit 
    52. EDUTEL SKILLS DEVELOPMENT PTY LTD 
    53. Emergence Learning Academy (Pty) Ltd 
    54. Empirical Training Agency (PTY) Ltd 
    55. Employmax 
    56. Enjo Consultants (Pty) Ltd 
    57. Environment and Language Education Trust 
    58. EXECUTIVE COACHING AND FACILITATION 
    59. Faranang Business and Training Solutions PTY(LTD) 
    60. Fourways Private College 
    61. Future Discovery Training Academy CC 
    62. Future Performance Training and Development 
    63. Gare Kgare Projects (Pty) Ltd 
    64. Gateway City College 
    65. Giver of Givers Foundation Organisation 
    66. Goldfields TVET College 
    67. Gotsec Skills Training 
    68. Guru Group of Learning (Pty) Ltd 
    69. HEART Solutions 
    70. HLOSI SECURITY SOLUTIONS 
    71. HRD Performance Consultants 
    72. HRD Training & Consulting 
    73. ICM t/a Institute for Career Management 
    74. Igugu Training and Investments 
    75. Ikamva Projects Pty Ltd 
    76. Infomage Pty Ltd 
    77. Inkwazi Learning Network 
    78. INKWENKWEZI PRIVATE COLLEGE - SKILLS DEVELOPMENT cc 
    79. INTERNATIONAL HOSPITALITY INSTITUTE 
    80. Isamon Vocational College of Excellence Pty Ltd 
    81. Isibani Skills Academy 
    82. Isibani Soluntu Development Trust 
    83. IYAM Investments (Pty) Ltd 
    84. Karabo Info Centre and Trading 
    85. Katiso-kuno Consulting 
    86. Katlego Compliance Training 
    87. KDS Centre for Skills Development and Training Pty Ltd 
    88. Keetileafrika Training Institute 
    89. Kgaka Kgolo Institute (Pty) Ltd 
    90. Kgang-Kgolo Consulting 
    91. Khaas Training Academy 
    92. Khoali Group of Companies (Pty) Ltd 
    93. KITSO TRAINING AND DEVELOPMENT 
    94. Klein Karoo Resource Centre 
    95. Labohlano Trading 66 Pty Ltd 
    96. Learnership Support Systems (Pty) Ltd 
    97. Learning Performance Link 
    98. Lebzatainment Foundation NPC 
    99. Lehlabile Emergency Institute 
    100. Leronsa Trading Enterprise 
    101. LICENCE WISE TRAINING SPECIALISTS 
    102. Lionsden Africa Business Solutions Pty Ltd 
    103. Loago Business Consulting 
    104. M3i Skills Development 
    105. Mabidi Funzani Trading And Projects Pty Ltd 
    106. MACCAUVLEI LEARNING ACADEMY (PTY) LTD 
    107. Malandela Training and Development (Pty) Ltd 
    108. Marematlou Training Institute 
    109. MASHUSHE ETDP TRADING AND PROJECTS 
    110. Matimba Management and Labour cc 
    111. Mawethu Training 
    112. Mentor Me Corporate Foundation 
    113. MENTORNET (PTY) LTD 
    114. Metro Minds 
    115. MI Learning & Development Consultancy 
    116. MIET Africa 
    117. Mlamuli M Connect (Pty) Ltd 
    118. Mnambithi FET College - Central Office 
    119. MOKO SECURITY SERVICES 
    120. Motheo Training Institute Trust 
    121. Mthimkhulu Training and Development Institute (PTY) LTD 
    122. Mtk Corporation Solutions 
    123. MWG Logistical Services 
    124. Ndwamato Training Solutions PTY LTD 
    125. Ndzalama Training 
    126. Neolebongi Trading Enterprise 
    127. Nero Training Consultants cc 
    128. Netgrow Training Solutions 
    129. Networx for Career Development 
    130. Next Step Academy (Pty) Ltd 
    131. Nomagwanishe Investments cc 
    132. Nsovo Learning Academy 
    133. NTI College 
    134. Ntsangalala Business Enterprise 
    135. OMNI HR CONSULTING PTY LTD 
    136. Opehst Trading 
    137. OPELONG BUSINESS INSTITUTE (PT 
    138. Pachi Global Foundation 
    139. Paradise Skills Development 
    140. PC Educational Holdings Pty Ltd 
    141. Petra institute of Development (PTY) Ltd 
    142. PHALANE SAFETY CONSULTANT AND TRAINING PROVIDERS PTY LTD 
    143. Pitt Institute T/A Imithombo Institute 
    144. PMA Holding (Pty) Ltd 
    145. PND Academy of Learning cc 
    146. Polly Maths Sci (Pty) Ltd 
    147. PRO-ACTIVE PUBLIC SERVICES COLLEGE/PTY/LTD 
    148. Professional Development and Training Institute (Pty) Ltd 
    149. QED Quality Executive Development 
    150. QED-Quality Executive Development 
    151. QPD CONSULTANTS 
    152. Reflections Development Institute 
    153. Regenesys Management (Pty) Ltd 
    154. Resonance Institute of Learning 
    155. Retshetse Training Project 
    156. S A Skills Solutions (Pty) Ltd 
    157. Saint Colonel Graduate Institute (PTY) Ltd 
    158. SANDA SKILLS DEVELOPMENT 
    159. SANDF COLLEGE OF EDUCATIONAL TECHNOLOGY 
    160. Sebenzisanane Human Capital 
    161. SEOPOSENGOE TRAINING CONSULTANCY CC 
    162. SHANWES TRAILER MANUFACTURING AND BUILDERS T/A SHANWES LEARNING AND DE 
    163. Sigodi Development Services and Associates (SDS) cc 
    164. Sisazi Consulting 
    165. Siyazama Professional Management Services t/a Siyazama 
    166. SKILLS DYNAMICS AFRICA PTY LTD 
    167. South West Gauteng Tvet College 
    168. Southern African Institute of Learning (SAIL) 
    169. SPS Consulting (Pty) Ltd 
    170. T Mabuya & Associates (Pty) Ltd 
    171. TDM Management Consulting Pty Ltd 
    172. TEAM CONSULTANTS CC 
    173. Tembe Service Providers 
    174. The Brokers Learning Centre 
    175. The Finishing College (Pty) Lt 
    176. The Institute of People Development 
    177. The Iscariota Group (Pty) Ltd 
    178. THE SKILLS COLLEGE FOR DEVELOPMENT AND TRAINING(PTY) LTD 
    179. THE SKILLS FACTOR 
    180. The Skills Launchpad 
    181. Thobologo Training and Education Group (Pty) Ltd 
    182. Thuto Adult Centre 
    183. TMG Quality Services 
    184. Totally Tailored Solutions Pty Ltd 
    185. Train 2 Teach (PTY) Ltd 
    186. Trainers Without Borders 
    187. Training Answers 
    188. Training Consultant and SD College 
    189. Trainyoucan (Pty) Ltd 
    190. Tshepo Hope Consulting 
    191. Tshireletso Multi-skills and Training 
    192. TSHIROLOGO DISABILITY TRAINING SERVICES PTY TLD 
    193. Ulwazi Training & Development 
    194. UMO LEARNING SUPPORT SYSTEM 
    195. Umzansi Educational Programs Centre 
    196. University of Johannesburg 
    197. VERYCOOLIDEAS 
    198. Vicresco (Pty) Ltd 
    199. VUTLHARI BYA DZONGA CONSULTANTS (PTY) LTD 
    200. VUWA PROJECTS 
    201. Workers Knowledge Centre Pty Ltd 
    202. XO EDUCATION (Pty) Ltd 
    203. Yellow Media Learning Institute (Pty) Ltd 
    204. Zisukumele Training Academy (Pty) Ltd 


    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.