SAQA All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD THAT HAS PASSED THE END DATE: 

Evaluate a learning intervention using given evaluation instruments 
SAQA US ID UNIT STANDARD TITLE
123397  Evaluate a learning intervention using given evaluation instruments 
ORIGINATOR
SGB Occupationally-directed ETD Practitioners 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 05 - Education, Training and Development Adult Learning 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular  Level 5  Level TBA: Pre-2009 was L5  10 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Passed the End Date -
Status was "Reregistered" 
2018-07-01  2023-06-30  SAQA 06120/18 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2026-06-30   2029-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard replaces: 
US ID Unit Standard Title Pre-2009 NQF Level NQF Level Credits Replacement Status
9937  Evaluate a course  Level 4  NQF Level 04   
9938  Evaluate learning programmes  Level 5  Level TBA: Pre-2009 was L5  12   

PURPOSE OF THE UNIT STANDARD 
This unit standard will be useful to evaluators of learning programmes or courses, whether internally or externally.

People credited with this unit standard are capable of:
  • Planning and preparing for the evaluation.
  • Collecting and recording data.
  • Analysing and interpreting data.
  • Compiling an evaluation report.
  • Reviewing the evaluation process. 

  • LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
    It is assumed that learners have a working knowledge of the NQF, related systems and quality assurance principles. 

    UNIT STANDARD RANGE 
    A learning intervention consists of a series of significant learning events that form a coherent whole and lead to the achievement of a significant outcome of learning within the context of the organisational setting. The intervention could include but is not limited to any combination of workshops, focus groups, broadcast, workplace assignments, classroom-based training, training on the job, projects, assessments.

    Evaluation is the systematic process of gathering and analysing data and other objective information to determine the quality, value and effectiveness of a learning intervention within the context of the organisational setting with the specific aim of initiating certain actions.

    The assessment of candidate-evaluators will only be valid for award of this unit standard if the following requirements are met:
  • The learning intervention being evaluated leads to a significant, meaningful and coherent outcome of learning that is in line with SAQA's definition of competence i.e. embraces foundational, practical and reflexive dimensions of competence. Although this is not a rule, for the purposes of this unit standard the learning intervention being evaluated should be of a size that generally requires in the region of 50 - 80 hours of learning time.
  • The learning intervention being evaluated includes learning of tasks and concepts. Therefore interventions that relate only to highly task-orientated learning and do not demand much, if any, in the way of reflexive competence, will not provide enough scope for the evaluator to prove competence in this unit standard.
  • The evaluation is to cover at least the following: learning outcomes, learning design, delivery, application of learning, assessment, internal moderation; support services, administration; learning environment; and stakeholder satisfaction. Where possible, the evaluation is to include a consideration of return on training investment and impact in the workplace.

    The evaluation may be for interventions using any one of the following modes of delivery:
  • Distance.
  • Formal classroom-based training.
  • On-the job training.

    For the purposes of this unit standard, evaluators may use given evaluation instruments and processes. However evaluators will need to be able to adjust the instruments and process for the particular purpose to which they are applied. 

  • Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Plan and prepare for the evaluation. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    The purpose and scope of the evaluation is defined in terms of stakeholder requirements. 
    ASSESSMENT CRITERION RANGE 
    Stakeholders - combinations of: provider, client organisations, funders, government agencies, accrediting bodies, learners.
     

    ASSESSMENT CRITERION 2 
    Evaluation criteria are confirmed as objective, measurable, sufficient and suited to the agreed purpose of the evaluation. The criteria are confirmed to be aligned with the organisational quality assurance system. 

    ASSESSMENT CRITERION 3 
    Evaluation instruments selected make use of strategies, methodologies, research methods and information sources that are appropriate to the purpose and context of the evaluation. 
    ASSESSMENT CRITERION RANGE 
    Research methods - qualitative and quantitative:
  • Information sources could include learners, teaching staff, learning support staff, administrative staff and administrative data, learning materials, learner records, course evaluations, facilitator reports, records of results, professional associations.
     

  • ASSESSMENT CRITERION 4 
    Evaluation instruments selected enable valid, sufficient and reliable data to be generated within time and budgetary constraints, and to achieve the purposes of the evaluation. 
    ASSESSMENT CRITERION RANGE 
    Instruments can include the following data gathering techniques: questionnaires, interviews, focus groups, observation.
     

    ASSESSMENT CRITERION 5 
    Evaluation instruments are adjusted to ensure they will generate the data that are required to achieve the evaluation purpose. 

    ASSESSMENT CRITERION 6 
    The plan is developed providing details of the purpose and subject of the evaluation, roles and responsibilities of participants, sample sizes, frequency and timing of data gathering, venue/s, logistics, resource requirements and reporting mechanisms. 

    ASSESSMENT CRITERION 7 
    The evaluation plan is agreed with relevant stakeholders, and enables the achievement of the evaluation purpose within time and budgetary constraints. 

    SPECIFIC OUTCOME 2 
    Collect and record data. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    Data are collected and recorded in accordance with the evaluation plan. 
    ASSESSMENT CRITERION RANGE 
    Timing, target groups, tools.
     

    ASSESSMENT CRITERION 2 
    Data are collected from a representative sample of the target group in accordance with the evaluation plan. 
    ASSESSMENT CRITERION RANGE 
    A representative sample contains sufficient numbers and coverage to appropriately reflect the target group, and produce valid and reliable data.
     

    ASSESSMENT CRITERION 3 
    Data are collected in relation to key quality indicators, including cost, time, outcomes achieved and manageability. 

    ASSESSMENT CRITERION 4 
    Data are recorded without errors or omissions. 

    SPECIFIC OUTCOME 3 
    Analyse and interpret data. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    The sorting and summarising of data into categories validly reflect the evaluation purpose and serve to focus attention on particular areas. 
    ASSESSMENT CRITERION RANGE 
    Learning outcomes, learning design, delivery, assessment, internal moderation; support services, administration; learning environment; application of learning and stakeholder satisfaction.
     

    ASSESSMENT CRITERION 2 
    Data are displayed in a way that aids analysis and interpretation. 

    ASSESSMENT CRITERION 3 
    Identified trends, patterns, and comparisons validly reflect the data. 

    ASSESSMENT CRITERION 4 
    Interpretations of data are consistent with the data and are free of bias. 

    ASSESSMENT CRITERION 5 
    Findings are unbiased reflections of the data and are supported by evidence. 

    SPECIFIC OUTCOME 4 
    Compile an evaluation report. 
    OUTCOME RANGE 
    The report would typically include a summary, background information, the evaluation purpose, evaluation methodology, findings, possible solutions and recommendations. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    The summary and presentation of results validly reflect the data and are in a form that is meaningful to recipients. 

    ASSESSMENT CRITERION 2 
    Limitations of data interpretation are made explicit. 

    ASSESSMENT CRITERION 3 
    Evaluation results are compared with related external data where available so that valid conclusions can be drawn. 
    ASSESSMENT CRITERION RANGE 
  • External data can include, but are not limited to - previous evaluations, internal and external benchmarks.
  • Valid means fit for purpose, and relating solely to the attributes or data being evaluated.
     

  • ASSESSMENT CRITERION 4 
    Raw data are made available in an organised form that can be accessed by recipients within the constraints of relevant policy and legislation. 

    ASSESSMENT CRITERION 5 
    Recommendations are formulated in consultation with relevant stakeholders, and are relevant to the context, feasible, can be justified in terms of the findings and evaluation purpose, and promote the improvement of learning interventions. 

    SPECIFIC OUTCOME 5 
    Review the evaluation process. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    The process is analysed in terms of strengths, weaknesses and fitness for purpose. 

    ASSESSMENT CRITERION 2 
    Opportunities and mechanisms to improve upon the process are identified and recorded for integration into future evaluations. 


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
  • Assessors for this unit standard must be registered with the relevant ETQA, or with an ETQA that has a Memorandum of Understanding with the appropriate ETQA.
  • Providers of learning towards this unit standard must be accredited through the relevant ETQA by SAQA, or with an ETQA that has a Memorandum of Understanding with the appropriate ETQA.
  • Moderators must be registered as assessors with the relevant ETQA, or with an ETQA that has a Memorandum of Understanding with the relevant ETQA. 

  • UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
    The following knowledge is embedded within the unit standard, and will be assessed directly or indirectly through assessment of the specific outcomes in terms of the assessment criteria:
  • Outcomes-based education, training and development.
  • Learning styles and methodologies.
  • Principles of assessment.
  • Evaluation principles and methods.
  • The principles and mechanisms of the NQF.
  • ETQA requirements for programme approval.
  • Quality Assurance Systems. 

  • UNIT STANDARD DEVELOPMENTAL OUTCOME 
    N/A 

    UNIT STANDARD LINKAGES 
    N/A 


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO IDENTIFYING 
    Identify and solve problems using critical and creative thinking: planning for contingencies during evaluation. 

    UNIT STANDARD CCFO ORGANISING 
    Organize and manage oneself and ones activities: this will be evident throughout the evaluation process. 

    UNIT STANDARD CCFO COLLECTING 
    Collect, analyse, organize and critically evaluate information: the whole evaluation depends on careful collection, analysis, organisation and evaluation of information. 

    UNIT STANDARD CCFO COMMUNICATING 
    Communicate effectively: this unit standard requires constant communication throughout the evaluation process. 

    UNIT STANDARD CCFO DEMONSTRATING 
    Demonstrate the world as a set of related systems: understanding the impact of learning interventions on individuals and organisations. 

    UNIT STANDARD CCFO CONTRIBUTING 
    Be culturally and aesthetically sensitive across a range of social contexts: carry out the evaluation in a culturally sensitive way. 

    UNIT STANDARD ASSESSOR CRITERIA 
    N/A 

    REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. 

    UNIT STANDARD NOTES 
    This unit standard replaces the following unit standards:
  • 9937, "Evaluate a course", Level 4, 8 credits.
  • 9938, "Evaluate learning programmes", Level 5, 12 credits. 

  • QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Core  50334   National Certificate: Occupationally Directed Education Training and Development Practices  Level 5  Level TBA: Pre-2009 was L5  Passed the End Date -
    Status was "Reregistered" 
    2023-06-30  ETDP SETA 
    Core  50333   National Diploma: Occupationally Directed Education, Training and Development Practices  Level 5  NQF Level 05  Passed the End Date -
    Status was "Reregistered" 
    2023-06-30  ETDP SETA 
    Core  50330   Bachelor: Occupationally Directed Education Training and Development Practices  Level 6  NQF Level 07  Passed the End Date -
    Status was "Reregistered" 
    2023-06-30  As per Learning Programmes recorded against this Qual 
    Core  50331   National Certificate: Occupationally Directed Education, Training and Development Practices  Level 6  Level TBA: Pre-2009 was L6  Passed the End Date -
    Status was "Reregistered" 
    2023-06-30  ETDP SETA 
    Elective  22901   National Certificate: Environmental Education, Training and Development Practice  Level 5  Level TBA: Pre-2009 was L5  Passed the End Date -
    Status was "Reregistered" 
    2023-06-30  ETDP SETA 
    Elective  20159   National Diploma: ABET Practice  Level 5  NQF Level 05  Passed the End Date -
    Status was "Reregistered" 
    2020-07-30  ETDP SETA 
    Elective  22902   National Diploma: Environmental Education, Training and Development Practice  Level 5  NQF Level 05  Passed the End Date -
    Status was "Reregistered" 
    2023-06-30  ETDP SETA 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    1. A5 Competence Evolution 
    2. Abinet Training and Development 
    3. ACADEMY OF PEOPLE DEVELOPMENT PTY LTD 
    4. Academy of Personal Mastery 
    5. Academy Training Group 
    6. Accreditation & Training Services 
    7. Acorser Corporate & Business Consulting t/a Acorser Academy 
    8. Advantage Training Services cc 
    9. AFRICA COMPETENCY DEVELOPMENT (PTY) LTD 
    10. African Learing and Development Academy for Adults ALDAA 
    11. African Learning & Development Academy (Pty) Ltd (ALDA) 
    12. Afrika Tikkun NCC 
    13. Aldabri 106 Institute for Quality (Pty) Ltd 
    14. Amaqamu Project Management and Consulting 
    15. Amyoli Consulting 
    16. AQUARIUS SKILLS SOLUTION 
    17. ASORIP NPC 
    18. ASSESSMENT COLLEGE OF SOUTH AFRICA PTY LTD 
    19. ATE Solutions (Pty) Ltd 
    20. Atlega For Woman Projects Enterprise 
    21. Aubrey Nyiko Business Enterprise cc 
    22. Audit Campus 
    23. Ayoba Training Institute (Pty)Ltd 
    24. Azanian Community Development Pty Ltd 
    25. B T Group of Companies Pty Ltd 
    26. Basadi Africa Management 
    27. Bohlali Provider Support 
    28. Bonang Training & Development 
    29. BORDERGATE EVENTS MANAGEMENT AND PROJECTS 
    30. Boston City Campus (Pty) Ltd formerly Boston City Campus and Business College (Pty) Ltd 
    31. Brain Boosters Business Education (PTY) LTD 
    32. Brainwave Projects 1997 CC 
    33. Breakeven 59(PTY) Ltd 
    34. Bull's Business and Skills Training Institute 
    35. Business Development Unit (PTY)Ltd 
    36. Business Intelligence Trading 48 (PTY) LTD 
    37. Cale Developments 
    38. Chartall Business College 
    39. Colleen Osorio Skills Development Consultancy cc 
    40. College of Cape Town - Athlone Campus 
    41. Compass Academy of Learning 
    42. Contra-lit (Pty) Ltd 
    43. Corporate Safety Training Academy PTY Ltd 
    44. CTU Training Solutions 
    45. CURMO Designs (Pty) Ltd Co 
    46. Curoplex PTY LTD 
    47. D M Management and Consulting 
    48. Dabulamanzi & Njabulo Ndaba Consulting cc 
    49. Dee s Training PTY LTD 
    50. DELTA ENVIRONMENTAL CENTRE NPC 
    51. Divine Inspiration Trading 704 PTY Ltd 
    52. Dru A Professional Further Education and Training College DAPFETC PT 
    53. Eagles Wings Skills Development Consultants 
    54. Education and Training Unit 
    55. EDUTEL SKILLS DEVELOPMENT PTY LTD 
    56. Emergence Learning Academy (Pty) Ltd 
    57. Empirical Training Agency (PTY) Ltd 
    58. Employ and Empower Deaf (Pty) Ltd 
    59. Employmax 
    60. Enjo Consultants (Pty) Ltd 
    61. Enskills Training and Consulting 
    62. Environment and Language Education Trust 
    63. EXECUTIVE COACHING AND FACILITATION 
    64. Faranang Business and Training Solutions PTY(LTD) 
    65. Fourways Private College 
    66. Future Discovery Training Academy CC 
    67. Future Performance Training and Development 
    68. Gare Kgare Projects (Pty) Ltd 
    69. Gateway City College 
    70. Giver of Givers Foundation Organisation 
    71. Goldfields TVET College 
    72. Gotsec Skills Training 
    73. Guru Group of Learning (Pty) Ltd 
    74. HEART Solutions 
    75. HLOSI SECURITY SOLUTIONS 
    76. HRD Performance Consultants 
    77. HRD Training & Consulting 
    78. ICM t/a Institute for Career Management 
    79. Igugu Training and Investments 
    80. Ikamva Projects Pty Ltd 
    81. Infomage Pty Ltd 
    82. Inkwazi Learning Network 
    83. INKWENKWEZI PRIVATE COLLEGE - SKILLS DEVELOPMENT cc 
    84. Isamon Vocational College of Excellence Pty Ltd 
    85. Isibani Skills Academy 
    86. Isibani Soluntu Development Trust 
    87. IYAM Investments (Pty) Ltd 
    88. J and N Ikwekwezi Yokusa Development Training 
    89. Karabo Info Centre and Trading 
    90. Katiso-kuno Consulting 
    91. Katlego Compliance Training 
    92. KDS Centre for Skills Development and Training Pty Ltd 
    93. Keetileafrika Training Institute 
    94. Kgaka Kgolo Institute (Pty) Ltd 
    95. Kgang-Kgolo Consulting 
    96. Khaas Training Academy 
    97. Khoali Group of Companies (Pty) Ltd 
    98. KITSO TRAINING AND DEVELOPMENT 
    99. Klein Karoo Resource Centre 
    100. Learnership Support Systems (Pty) Ltd 
    101. Learning Performance Link 
    102. Lebzatainment Foundation NPC 
    103. Lehlabile Emergency Institute 
    104. Lionsden Africa Business Solutions Pty Ltd 
    105. Loago Business Consulting 
    106. M3i Skills Development 
    107. Mabidi Funzani Trading And Projects Pty Ltd 
    108. MACCAUVLEI LEARNING ACADEMY (PTY) LTD 
    109. Malandela Training and Development (Pty) Ltd 
    110. MASHUSHE ETDP TRADING AND PROJECTS 
    111. Matimba Management and Labour cc 
    112. Mawethu Training 
    113. Mentor Me Corporate Foundation 
    114. MENTORNET (PTY) LTD 
    115. Metro Minds 
    116. MI Learning & Development Consultancy 
    117. MIET Africa 
    118. Mlamuli M Connect (Pty) Ltd 
    119. Mnambithi FET College - Central Office 
    120. MOKO SECURITY SERVICES 
    121. Motheo Training Institute Trust 
    122. Mthimkhulu Training and Development Institute (PTY) LTD 
    123. Mtk Corporation Solutions 
    124. MVIMBI BUSINESS ENTERPRISE 
    125. MWG Logistical Services 
    126. Ndwamato Training Solutions PTY LTD 
    127. Ndzalama Training 
    128. Neolebongi Trading Enterprise 
    129. Nero Training Consultants cc 
    130. Netgrow Training Solutions 
    131. Networx for Career Development 
    132. Next Step Academy (Pty) Ltd 
    133. Nomagwanishe Investments cc 
    134. Nsovo Learning Academy 
    135. Ntevho-Ketso Training and Recruitement Consultancy cc 
    136. NTI College 
    137. Ntsangalala Business Enterprise 
    138. OMNI HR CONSULTING PTY LTD 
    139. Opehst Trading 
    140. OPELONG BUSINESS INSTITUTE (PT 
    141. Pachi Global Foundation 
    142. Paradise Skills Development 
    143. PC Educational Holdings Pty Ltd 
    144. Petra institute of Development (PTY) Ltd 
    145. PHALANE SAFETY CONSULTANT AND TRAINING PROVIDERS PTY LTD 
    146. Pitt Institute T/A Imithombo Institute 
    147. PND Academy of Learning cc 
    148. Polly Maths Sci (Pty) Ltd 
    149. PRO-ACTIVE PUBLIC SERVICES COLLEGE/PTY/LTD 
    150. Professional Development and Training Institute (Pty) Ltd 
    151. Project Literacy 
    152. QED Quality Executive Development 
    153. QED-Quality Executive Development 
    154. QPD CONSULTANTS 
    155. Reflections Development Institute 
    156. Regenesys Management (Pty) Ltd 
    157. Resonance Institute of Learning 
    158. Retshetse Training Project 
    159. S A Skills Solutions (Pty) Ltd 
    160. Saint Colonel Graduate Institute (PTY) Ltd 
    161. SANDA SKILLS DEVELOPMENT 
    162. SANDF COLLEGE OF EDUCATIONAL TECHNOLOGY 
    163. Sebenzisanane Human Capital 
    164. SEOPOSENGOE TRAINING CONSULTANCY CC 
    165. SHANWES TRAILER MANUFACTURING AND BUILDERS T/A SHANWES LEARNING AND DE 
    166. Sigodi Development Services and Associates (SDS) cc 
    167. Sisazi Consulting 
    168. Siyazama Professional Management Services t/a Siyazama 
    169. SKILLS DYNAMICS AFRICA PTY LTD 
    170. South West Gauteng Tvet College 
    171. Southern African Institute of Learning (SAIL) 
    172. SPS Consulting (Pty) Ltd 
    173. T Mabuya & Associates (Pty) Ltd 
    174. TDM Management Consulting Pty Ltd 
    175. TEAM CONSULTANTS CC 
    176. Tembe Service Providers 
    177. The Brokers Learning Centre 
    178. The Finishing College (Pty) Lt 
    179. The Institute of People Development 
    180. The Iscariota Group (Pty) Ltd 
    181. THE SKILLS COLLEGE FOR DEVELOPMENT AND TRAINING(PTY) LTD 
    182. THE SKILLS FACTOR 
    183. The Skills Launchpad 
    184. Thembekile training consulting 
    185. Thobologo Training and Education Group (Pty) Ltd 
    186. Thuto Adult Centre 
    187. Thuto-Botshabelo Training and Projects (Pty) Ltd 
    188. TMG Quality Services 
    189. Totally Tailored Solutions Pty Ltd 
    190. Train 2 Teach (PTY) Ltd 
    191. Trainers Without Borders 
    192. Training Answers 
    193. Training Consultant and SD College 
    194. Trainyoucan (Pty) Ltd 
    195. Tshepo Hope Consulting 
    196. Tshireletso Multi-skills and Training 
    197. TSHIROLOGO DISABILITY TRAINING SERVICES PTY TLD 
    198. Ulwazi Training & Development 
    199. UMO LEARNING SUPPORT SYSTEM 
    200. Umzansi Educational Programs Centre 
    201. Ungaphelamandla Consultancy Private College (PTY) LTD 
    202. University of Johannesburg 
    203. VERYCOOLIDEAS 
    204. Vicresco (Pty) Ltd 
    205. VUTLHARI BYA DZONGA CONSULTANTS (PTY) LTD 
    206. VUWA PROJECTS 
    207. Wildlife and Enviroment Society of South Africa 
    208. Workers Knowledge Centre Pty Ltd 
    209. XO EDUCATION (Pty) Ltd 
    210. Yellow Media Learning Institute (Pty) Ltd 
    211. Zisukumele Training Academy (Pty) Ltd 



    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.