SAQA All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD: 

Guide a borrower through application for a mortgage loan 
SAQA US ID UNIT STANDARD TITLE
13302  Guide a borrower through application for a mortgage loan 
ORIGINATOR
SGB Banking and Micro Finance 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
BANKSETA - Banking Sector Education and Training Authority 
FIELD SUBFIELD
Field 03 - Business, Commerce and Management Studies Finance, Economics and Accounting 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular  Level 5  Level TBA: Pre-2009 was L5 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Reregistered  2018-07-01  2023-06-30  SAQA 06120/18 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2024-06-30   2027-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard does not replace any other unit standard and is not replaced by any other unit standard. 

PURPOSE OF THE UNIT STANDARD 
This unit standard is intended for learners who have or will have contact with borrowers in search of information regarding how to apply, complete an application for a loan and provide key information to the client through the loan process.

Persons credited with this unit standard will be able to explain how to apply for a mortgage loan, explain the requirements for granting a loan and explain the registration of the mortgage bond. 

LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
It is assumed that the learner understand basic concepts related to property, ownership, security and mortgage bonds as a specific type of security. This includes an understanding of the bond registration process. Learners should be competent in Communication at level 4. 

UNIT STANDARD RANGE 
N/A 

Specific Outcomes and Assessment Criteria: 

SPECIFIC OUTCOME 1 
Explain how to apply for a mortgage loan 

ASSESSMENT CRITERIA
 

ASSESSMENT CRITERION 1 
1. The information about the client and the property required to apply for a mortgage loan is detailed according to the banks policy and procedure. 

ASSESSMENT CRITERION 2 
2. Why the information is required is explained according to frequently asked questions and the banks policy and procedure. 

ASSESSMENT CRITERION 3 
3. The correct completion of an application form is demonstrated with the use of a working example according to the requirements of the form and the banks procedure. 

ASSESSMENT CRITERION 4 
4. The requirements for contractual capacity are explained according to the legal requirements and the banks policy and procedure. 

ASSESSMENT CRITERION 5 
5. The supporting documentation required and the reason it is required is explained according to the banks policy and procedure. 

ASSESSMENT CRITERION 6 
6. The necessity and completion of security documentation is explained according to the banks lending policy. 

SPECIFIC OUTCOME 2 
Explain the requirements for granting a loan 

ASSESSMENT CRITERIA
 

ASSESSMENT CRITERION 1 
1. The basic process the bank will follow to assess the application and grant the loan is explained according to the banks policy and procedure and actual practice. 

ASSESSMENT CRITERION 2 
2. The time it will take to make the decision is specified according to the banks practice. 

ASSESSMENT CRITERION 3 
3. The manner in which the client will be notified of the outcome of the application for the loan is specified according to actual practice in line with the banks policy and procedure. 

ASSESSMENT CRITERION 4 
4. The process to be followed in the event that the application is declined is understood and explained according to information to be given to the client in line with the code of banking practice. 

ASSESSMENT CRITERION 5 
5. The necessity and completion of additional security documentation is explained according to the banks lending policy. 

SPECIFIC OUTCOME 3 
Explain the registration of the mortgage bond 

ASSESSMENT CRITERIA
 

ASSESSMENT CRITERION 1 
1. The process of how things should happen in the registration process is briefly detailed according to actual practice and clients frequently asked questions. 

ASSESSMENT CRITERION 2 
2. The documentation involved in the process is identified and its purpose and role in the whole process explained according to actual practice and clients frequently asked questions. 
ASSESSMENT CRITERION RANGE 
Security documentation, property guarantees, registration documentation, loan agreement, mortgage bond. Evidence of competence across the full range is required.
 

ASSESSMENT CRITERION 3 
3. The basic role of the different parties in the registration process is outlined according to actual practice and clients frequently asked questions. 

ASSESSMENT CRITERION 4 
4. The practical timing of the process is estimated according to actual practice and the banks policy and procedure. 

ASSESSMENT CRITERION 5 
5. The role the bank plays in the registration process is explained according to actual practice in line with the banks policy and procedure. 

ASSESSMENT CRITERION 6 
6. The points in the process where the client will be required to play a role are outlined according to actual practice in line with the banks policy and procedure. 

ASSESSMENT CRITERION 7 
7. Action on the part of the client that could cause delays is outlined according to actual practice in line with the banks policy and procedure. 

SPECIFIC OUTCOME 4 
Explain the commencement of the loan 

ASSESSMENT CRITERIA
 

ASSESSMENT CRITERION 1 
1. The factors that need to be in place before funds change hands are explained according to actual practice in line with the banks policy and procedure. 

ASSESSMENT CRITERION 2 
2. The timing of the commencement of the loan is explained according to actual practice in line with the banks policy and procedure. 

ASSESSMENT CRITERION 3 
3. The calculation of the first loan instalment is explained according to actual practice in line with the banks policy and procedure. 

ASSESSMENT CRITERION 4 
4. Details of the regular instalments, interest and payment thereafter are briefly outlined according to actual practice in line with the banks policy and procedure. 

ASSESSMENT CRITERION 5 
5. The client's rights and responsibilities after the commencement of the loan are briefly outlined according to the mortgage finance agreement. 

ASSESSMENT CRITERION 6 
6. The bank's rights and responsibilities after the commencement of the loan are briefly outlined according to the mortgage finance agreement. 


UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
1 Anyone assessing a learner against this unit standard must be registered as an assessor with the relevant ETQA.
2 Any institution offering learning that will enable achievement of this unit standard or assessing this unit standard must be accredited as a provider with the relevant ETQA.
3 Moderation of assessment will be overseen by the relevant ETQA according to the moderation guidelines in the relevant qualification and the agreed ETQA procedures.

Therefore, anyone wishing to be assessed against this unit standard may apply to be assessed by any assessment agency, assessor or provider institution that is accredited by the relevant ETQA. 

UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
The knowledge acquired in this standard combines the theoretical requirements with the practical processes, procedure and policy in providing the borrower with the necessary information. The criteria against which this knowledge is evaluated are expressed in the standard. 

UNIT STANDARD DEVELOPMENTAL OUTCOME 
N/A 

UNIT STANDARD LINKAGES 
N/A 


Critical Cross-field Outcomes (CCFO): 

UNIT STANDARD CCFO ORGANISING 
In this standard the learner demonstrates the ability to organise and manage oneself and one`s activities responsibly and effectively when correct completion of an application form is demonstrated with the use of a working example according to the requirements of the form and the banks procedure. 

UNIT STANDARD CCFO COLLECTING 
In this standard the learner demonstrates the ability to collect, organise and critically evaluate information when why the information is required is explained according to frequently asked questions and the banks policy and procedure. 

UNIT STANDARD CCFO COMMUNICATING 
In this standard the learner demonstrates the ability to communicate effectively both verbally and in writing when the basic process the bank will follow to assess the application and grant the loan is explained according to the banks policy and procedure and actual practice. 

UNIT STANDARD ASSESSOR CRITERIA 
N/A 

REREGISTRATION HISTORY 
As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. 

UNIT STANDARD NOTES 
Additional information:

Legal requirements:

All procedures must meet recognised codes of practice as well as obligations required by current legislation within South Africa and within the normal parameters of the defined job/task. 

QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
  ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
Elective  61589   National Certificate: Banking  Level 5  Level TBA: Pre-2009 was L5  Reregistered  2021-06-30  As per Learning Programmes recorded against this Qual 


PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
 
1. Absa Learning & Development 
2. African Bank Ltd 
3. Chartall Business College 
4. Nedbank Ltd 
5. Plumb Line Risk Alignment 
6. The Facilitation Workshop 
7. The Institute of Literacy Advancement 



All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.