SAQA All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD: 

Solve note-processing operating problems to maintain efficiency of production process 
SAQA US ID UNIT STANDARD TITLE
13427  Solve note-processing operating problems to maintain efficiency of production process 
ORIGINATOR
SGB Banking and Micro Finance 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
BANKSETA - Banking Sector Education and Training Authority 
FIELD SUBFIELD
Field 03 - Business, Commerce and Management Studies Finance, Economics and Accounting 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular  Level 4  NQF Level 04 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Reregistered  2018-07-01  2023-06-30  SAQA 06120/18 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2024-06-30   2027-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard does not replace any other unit standard and is not replaced by any other unit standard. 

PURPOSE OF THE UNIT STANDARD 
This unit standard is intended for note processing machine operators and all supervisors in the note processing operation.

Persons credited with this unit standard will be able to demonstrate a knowledge and understanding of expected machine performance, manage machine performance, resolve common machine problems, diagnose problems to be referred to technicians, and conduct preventative maintenance on the sorting machine. 

LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
The learner is assumed to understand the technical functionality of the note-processing machine and be able to operate the machine. 

UNIT STANDARD RANGE 
N/A 

Specific Outcomes and Assessment Criteria: 

SPECIFIC OUTCOME 1 
Demonstrate a knowledge and understanding of expected machine performance 

ASSESSMENT CRITERIA
 

ASSESSMENT CRITERION 1 
1. Expected machine performance is described according to the production requirements and the sorting machine manual. 

ASSESSMENT CRITERION 2 
2. Normal variations in machine performance are described according to standard operating performance of the sorting machine. 

ASSESSMENT CRITERION 3 
3. Abnormal variations in machine performance are described according to standard operating performance of the sorting machine. 

ASSESSMENT CRITERION 4 
4. The cause and solution to typical operational problems are described according to the operating manual of the sorting machine. 

ASSESSMENT CRITERION 5 
5. The importance of understanding machine performance is described in terms of the potential impact on the machines, production process and productivity. 

SPECIFIC OUTCOME 2 
Manage machine performance 

ASSESSMENT CRITERIA
 

ASSESSMENT CRITERION 1 
1. A steady flow of notes is processed according to the speed of the machine and the production requirements. 

ASSESSMENT CRITERION 2 
2. The output of the machine is evaluated according to the production quality requirements. 

ASSESSMENT CRITERION 3 
3. The output of the machine is evaluated according to the overall percentage split between fit and unfit notes processed. 

ASSESSMENT CRITERION 4 
4. The action required when a machine is performing below the required level of throughput, quality and quantity is understood and explained according to laid down note processing operating procedures. 

ASSESSMENT CRITERION 5 
5. Machine downtime is measured and the cause of the downtime identified and recorded according to the production requirements. 

SPECIFIC OUTCOME 3 
Resolve common machine problems 
OUTCOME RANGE 
Common problems include jams, errors, bander problems. Evidence of competence in any two of the elements in the range is required. 

ASSESSMENT CRITERIA
 

ASSESSMENT CRITERION 1 
1. The machine code is correctly identified and the required action explained according to operating manual of the sorting machine. 

ASSESSMENT CRITERION 2 
2. The process for access to the part of the machine where the jam or error has taken place is demonstrated according to the operating manual of the sorting machine. 

ASSESSMENT CRITERION 3 
3. The appropriate safety procedure is identified and its importance is explained in terms of the potential effect on the machine and the personal. 

ASSESSMENT CRITERION 4 
4. The processing/machine problem is recorded according to laid down reserve bank operating procedures. 

ASSESSMENT CRITERION 5 
5. The importance of speedy identification and resolution of operational problems is described in terms of the potential impact on the machines, production process and productivity. 

ASSESSMENT CRITERION 6 
6. The resolution of machine problems is demonstrated and the machine is restored to normal functioning according to the operating manual of the sorting machine. 

SPECIFIC OUTCOME 4 
Diagnose problems to be referred to technicians 

ASSESSMENT CRITERIA
 

ASSESSMENT CRITERION 1 
1. Checking of all variable or adjustable settings is demonstrated according to the operating manual of the sorting machine. 

ASSESSMENT CRITERION 2 
2. The source of the variation in performance is identified according to the operating manual of the sorting machine. 

ASSESSMENT CRITERION 3 
3. Variations in machine performance that cannot be explained according to the operating manual of the sorting machine are referred to the technicians in line with laid down reserve bank operating procedures and service agreement with technicians. 

SPECIFIC OUTCOME 5 
Conduct preventative maintenance on the sorting machine 

ASSESSMENT CRITERIA
 

ASSESSMENT CRITERION 1 
1. Checking and cleaning of dirt sensors is demonstrated according to the operating manual of the sorting machine. 

ASSESSMENT CRITERION 2 
2. Inspection of the machine to ensure no foreign objects are lodged in the machine is demonstrated according to the operating manual of the sorting machine. 

ASSESSMENT CRITERION 3 
3. The correct use of tools for the recovery of jammed notes is demonstrated according to the operating manual of the sorting machine. 

ASSESSMENT CRITERION 4 
4. The importance of preventative maintenance tasks is described in terms of the potential effect on the machine performance and quality of output. 


UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
1 Anyone assessing a learner against this unit standard must be registered as an assessor with the relevant ETQA.
2 Any institution offering learning that will enable achievement of this unit standard or assessing this unit standard must be accredited as a provider with the relevant ETQA.
3 Moderation of assessment will be overseen by the relevant ETQA according to the moderation guidelines in the relevant qualification and the agreed ETQA procedures.

Therefore, anyone wishing to be assessed against this unit standard may apply to be assessed by any assessment agency, assessor or provider institution that is accredited by the relevant ETQA. 

UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
This unit standard requires the application of technical functionality and machine operation to resolve common errors and problems during operation of the machine. Knowledge of the safety and the operational procedures for opening and accessing parts of the machine are required. The criteria against which this knowledge is evaluated are expressed in the standard. 

UNIT STANDARD DEVELOPMENTAL OUTCOME 
N/A 

UNIT STANDARD LINKAGES 
N/A 


Critical Cross-field Outcomes (CCFO): 

UNIT STANDARD CCFO IDENTIFYING 
In this standard the learner demonstrates the ability to identify and solve problems when resolution of machine problems is demonstrated and the machine is restored to normal functioning according to the operating manual of the sorting machine. 

UNIT STANDARD CCFO ORGANISING 
In this standard the learner demonstrates the ability to organise and manage oneself and one`s activities responsibly and effectively when checking of all variable or adjustable settings and correct use of tools for the recovery of jammed notes is demonstrated according to the operating manual of the sorting machine. 

UNIT STANDARD CCFO COLLECTING 
In this standard the learner demonstrates the ability to collect, organise and critically evaluate information when the output of the machine is evaluated according to the production quality requirements. 

UNIT STANDARD CCFO SCIENCE 
In this standard the learner demonstrates the ability to use technology effectively when the source of the variation in performance is identified according to the operating manual of the sorting machine. 

UNIT STANDARD CCFO CONTRIBUTING 
In this standard the learner demonstrates the ability to understand the relationship between preventative maintenance and machine performance when the importance of preventative maintenance tasks is described in terms of the potential effect on the machine performance and quality of output. 

UNIT STANDARD ASSESSOR CRITERIA 
N/A 

REREGISTRATION HISTORY 
As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. 

UNIT STANDARD NOTES 
Additional information:

Legal requirements:

All procedures must meet recognised codes of practice as well as obligations required by current legislation within South Africa and within the normal parameters of the defined job/task. 

QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
  ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
Elective  20185   Further Education and Training Certificate: Banking  Level 4  NQF Level 04  Reregistered  2023-06-30  BANKSETA 


PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
 
1. Chartall Business College 
2. Felix Risk Training Consultants 
3. Firstrand Bank - Benmore 
4. Nedbank Ltd 



All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.